MGT Ch 5

which of the following statements about the adaptive cycle is true

all of the above statements are true

which of the following would be associated with operational planning

directing daily tasks of non managerial personnel

roger enrico of pepsi, had a clear sense of the future and the actions needed to get there

vision

a vision statement is a statement of

what the organization wants to become

Barbara is identifying the facilities and equipment needed to make the big picture happen. this project is in the ______ stage.

planning

juanita is identifying the facilities and equipment that will be needed in a project. this project is in the ______ stage

planning

which of the following is a benefit of planning

planning helps you cope with uncertainty

joyce is in the biz checking to see how much material is available on a topic she has tentativly chosen for a research paper. joyce is in the ________

planning stage

the constant feedback loop designed to ensure plans stay ahead in the right direction is called the

planning/ control cycle

a _________ outlines the general responses to a designated problem or situation

policy

after setting goals, managers should next

prepare an action plan for accomplishing the goals

a _________ outlines the responses to particular problems or circumstances.

procedure

a single- use plan of less scope and complexity than a program is a

project

the space shuttle discovery is an example of

project

project planning is most often followed by

project management

A company that focuses on developing new products and in seeking out new markets, rather than waiting for things to happen, is known as a

prospector

a ________ designates specific required action

rule

in practicing MBO, a manager should

set objectives jointly with employees

planning is defined as

setting goals and deciding how to achieve them

a project team whose members are separated from the normal operation and asked to produce a new, innovative product is called a

skunkworks

MBO works by cascading objectives; that is they become more ________ at lower levels of the organization

specific

A smart goal is one that is

specific, measurable, attainable, result-oriented, and has targeted dates

Harley D states that it will improve its profit margins by 15% by ensuring continued high sales of its products for the next three years. this is a

strategic goal

bartolome is participating with other managers in a discussion about what his organizations goals should be for the next five years. he is participating in

strategic planning

when and organization plans effectively, it plans in three phases. starting with the one that should come first, what is the correct order of these phrases

strategic, tactical, operational

imelda is meeting to discuss how the departments within her division can work together in the next twenty- four months to support the organizations goal. she is participating in

tactical planning

what is the time frame of a strategic plan

1-5 years

MBO was developed by Peter Drucker in

1950's

MBO stands for

Management by objectives

a company that believes in letting other organizations take the risks of product development and marketing and then imitate what seems to work best is called an

analyzer

in MBO the structures of the objectives- organizational, divisional, departmental and individual - is called the _________ of objectives

cascading

Muhammad is conducting training of the end users of a new computer system that is being installed. this project is in the _______ stage

closing

improving future plans is part of which step in the planning/ control cycle

controlling the direction

XYZ company scans its environment regularly. however, it does not tend to seek opportunities outside its present markets. this company would most likely be a

defender

when a student is identifying a topic for research paper, she is in the _____ stage of a project

definition

which of the following is a stage of the project life cycle

definition

the four stages of a product are, in order

definition, planning, execution, closing

anthonys main focus is to complete his project on time. this project is in the _______ stage

execution

planning is the ________ step in the management process, and involves setting goals and deciding how to achieve them

first

which level of management is more often engaged in operational planning

first line managers

which of the following is a step in planning and strategic management process

formulate the grand strategy

what of the following is the best statement of a goal

i want to lose 20 pounds by june 1 2010

which of the following would best describe MBO?

its purpose is to motivate employees

the first step in the MBO process is

jointly set objectives

the ________ identifies the goods or services the organization provides and will provide and the reasons for providing them

mission statement

the statement of an organizations purpose or reason for being called its

mission statement

which of the following is in correct order

mission statement and vision statement, strategic planning, tactical planning, operational planning

ivan is meeting with his subordinates to out the numbers of positions for workers needed to handle production in the next 6 months. ivan is involved in

operational planning