MGT Ch 5
which of the following statements about the adaptive cycle is true
all of the above statements are true
which of the following would be associated with operational planning
directing daily tasks of non managerial personnel
roger enrico of pepsi, had a clear sense of the future and the actions needed to get there
vision
a vision statement is a statement of
what the organization wants to become
Barbara is identifying the facilities and equipment needed to make the big picture happen. this project is in the ______ stage.
planning
juanita is identifying the facilities and equipment that will be needed in a project. this project is in the ______ stage
planning
which of the following is a benefit of planning
planning helps you cope with uncertainty
joyce is in the biz checking to see how much material is available on a topic she has tentativly chosen for a research paper. joyce is in the ________
planning stage
the constant feedback loop designed to ensure plans stay ahead in the right direction is called the
planning/ control cycle
a _________ outlines the general responses to a designated problem or situation
policy
after setting goals, managers should next
prepare an action plan for accomplishing the goals
a _________ outlines the responses to particular problems or circumstances.
procedure
a single- use plan of less scope and complexity than a program is a
project
the space shuttle discovery is an example of
project
project planning is most often followed by
project management
A company that focuses on developing new products and in seeking out new markets, rather than waiting for things to happen, is known as a
prospector
a ________ designates specific required action
rule
in practicing MBO, a manager should
set objectives jointly with employees
planning is defined as
setting goals and deciding how to achieve them
a project team whose members are separated from the normal operation and asked to produce a new, innovative product is called a
skunkworks
MBO works by cascading objectives; that is they become more ________ at lower levels of the organization
specific
A smart goal is one that is
specific, measurable, attainable, result-oriented, and has targeted dates
Harley D states that it will improve its profit margins by 15% by ensuring continued high sales of its products for the next three years. this is a
strategic goal
bartolome is participating with other managers in a discussion about what his organizations goals should be for the next five years. he is participating in
strategic planning
when and organization plans effectively, it plans in three phases. starting with the one that should come first, what is the correct order of these phrases
strategic, tactical, operational
imelda is meeting to discuss how the departments within her division can work together in the next twenty- four months to support the organizations goal. she is participating in
tactical planning
what is the time frame of a strategic plan
1-5 years
MBO was developed by Peter Drucker in
1950's
MBO stands for
Management by objectives
a company that believes in letting other organizations take the risks of product development and marketing and then imitate what seems to work best is called an
analyzer
in MBO the structures of the objectives- organizational, divisional, departmental and individual - is called the _________ of objectives
cascading
Muhammad is conducting training of the end users of a new computer system that is being installed. this project is in the _______ stage
closing
improving future plans is part of which step in the planning/ control cycle
controlling the direction
XYZ company scans its environment regularly. however, it does not tend to seek opportunities outside its present markets. this company would most likely be a
defender
when a student is identifying a topic for research paper, she is in the _____ stage of a project
definition
which of the following is a stage of the project life cycle
definition
the four stages of a product are, in order
definition, planning, execution, closing
anthonys main focus is to complete his project on time. this project is in the _______ stage
execution
planning is the ________ step in the management process, and involves setting goals and deciding how to achieve them
first
which level of management is more often engaged in operational planning
first line managers
which of the following is a step in planning and strategic management process
formulate the grand strategy
what of the following is the best statement of a goal
i want to lose 20 pounds by june 1 2010
which of the following would best describe MBO?
its purpose is to motivate employees
the first step in the MBO process is
jointly set objectives
the ________ identifies the goods or services the organization provides and will provide and the reasons for providing them
mission statement
the statement of an organizations purpose or reason for being called its
mission statement
which of the following is in correct order
mission statement and vision statement, strategic planning, tactical planning, operational planning
ivan is meeting with his subordinates to out the numbers of positions for workers needed to handle production in the next 6 months. ivan is involved in
operational planning