MGT Chapter 11

All of the following are contingency factors affecting an​ organization's structural choice EXCEPT​ ________. Question content area bottom Part 1 A. strategy B. market share C. environmental uncertainty D. technology E. size

B.Market Share

A manufacturer of luxury handbags and luggage does not hire any permanent employees in its distribution facilities. Workers are hired as temporary​ workers, subject to demand for their services. The company pays no Social​ Security, Medicare, or unemployment insurance taxes on these employees. Which term best describes this work​ arrangement? Question content area bottom Part 1 A. Flextime workers B. Telecommuters C. Contingent workers D. Matrix workers E. A compressed work week

Contingent workers

Which of the following would be described as an organic​ organization? Question content area bottom Part 1 A. An organization with low​ departmentalization, wide spans of​ control, centralized​ authority, and little formalization B. An organizational structure made up of separate business units or divisions C. An organizational design that is​ hierarchical, rigid, and tightly controlled D. An organizational design that groups similar or related occupational specialties together E. An organization that is highly adaptive and flexible

E. An organization that is highly adaptive and flexible

How does strategy affect a​ company's structure?

Goals are an important part of a​ company's strategy, and the structure of the company should reflect its goals.

Joan is a manufacturing engineer who works on a new product development team along with members from​ design, engineering,​ production, purchasing,​ finance, marketing, and quality assurance. Joan still has responsibilities to the Manager of Manufacturing​ Engineering, but simultaneously reports to the new product development team leader. What type of organizational design does this​ describe? Question content area bottom Part 1 A. Project structure B. Functional structure C. Matrix structure D. Network organization E. Virtual organization

Matrix stucture

________ is the most technically complex production process that lends itself to an organic structure.

Process production

Which of these descriptions most closely fits a virtual​ organization? Question content area bottom Part 1 A. Most virtual organizations have unique business departments for the various business functions. B. Virtual organizations tend to have mechanistic structures and​ well-defined rules. C. Virtual organizations only exist on the internet and never have physical locations. D. Virtual organizations consist of a small core of​ full-time employees that outsources its major business functions. E. Virtual organizations tend to consist of large groups of networked individuals working on product design or service delivery.

Virtual organizations consist of a small core of​ full-time employees that outsources its major business functions.

Fast food chains dividing work activities into separate job​ tasks, such as cooking​ burgers, drive-thru​ order-taking, and cashiering​ dine-in orders, is a great example of​ ________.

Work specialization

The president of​ Adam's company rules with an iron fist. All decisions must first be approved by the​ president, regardless of how small or insignificant they are. This suggests that there is a high degree of​ ________ within the company.

centralization

Laura is a billing clerk in a​ medium-sized manufacturing company. She reports to the Supervisor of Accounts​ Payable, who in turn reports to the Manager of Accounting. The Manager of Accounting is accountable to the Chief Financial​ Officer, who reports to the company president. Which element of organizational design does this​ illustrate?

chain of command

Alec works on a new product development team at GTO Industries. His team is composed of members from​ engineering, quality,​ manufacturing, marketing,​ purchasing, and accounting. This describes a​ ________.

cross-functional team

An automobile manufacturer has four distinct business units-one for each of its major brands. Each of these units is headed up by a senior manager who has authority over that brand and is responsible for performance. Based on​ this, it can be assumed that the company has a​ ________ structure. Question content area bottom Part 1 A. network B. divisional C. simple D. matrix E. functional

divisional

The ABC retail company groups activities around its East​ Coast, West​ Coast, and Midwest locations. Which type of departmentalization is the company​ using?

geographical

At​ Mark's company, the policy and procedures manual is two inches thick and seemingly covers every single aspect of work in great detail. He has even jokingly​ said, "If the company wanted you to have a​ family, it would probably be in the procedures​ manual." Based on​ this, it would appear that Mark works for​ a(n) ________ organization. Question content area bottom Part 1

mechanistic

A hierarchical organization characterized by highly centralized​ authority, formalized procedures and​ practices, and specialized functions is referred to as​ a(n) ________.

mechanistic organization

A textile mill has separate departments for​ spinning, weaving,​ dying, and printing. The outputs of one department become the inputs for the next department. This describes departmentalization based upon​ ________. Question content area bottom Part 1 A. product B. geography C. process D. customer E. division

process

_______ refers to how many workers a supervisor can effectively and efficiently supervise.

span of control

The formal arrangement of jobs within an organization is known as​ _______

the organizational structure

Which of the following is the best example of customer​ departmentalization? Question content area bottom Part 1 A. An automobile manufacturer with separate divisions for passenger cars and​ pick-up trucks B. A major appliance manufacturer with separate divisions for​ dishwashers, refrigerators, and microwave ovens C. A national bank with branches in 40 states D. A​ single-location furniture manufacturer with separate departments for​ accounting, sales,​ manufacturing, quality, and human resources E. A textbook publisher with separate divisions for clients in higher​ education, professional continuing​ education, elementary​ education, and secondary education

A textbook publisher with separate divisions for clients in higher​ education, professional continuing​ education, elementary​ education, and secondary education