MGT Exam 1

Noel says, "I can type 70 words per minute with no errors." He is expressing

A high self-efficacy

Which of the following is NOT an example of a bygone factor in Herzberg's motivator-hygiene model? Supervision Company policies Salary Advancement Working conditions

Advancement

People with ________ often see the causes of events in their lives as due to luck or other environmental factors.

An external locus of control

What form of diversity management is an organization adopting when it assumes that all diverse people will learn to fit in or become like the dominant group?

Assimilation

Personal attitudes affect_____via_____

Behavior; intentions

You are unlikely to say anything to someone smoking on your smoke-free campus if you have no intention of confronting the smoker. Your intention reflects the_______component of your attitude toward people smoking on campus.

Behavioral

When Martin has a perceived conflict with a coworker, he will send them emails that are taunting or insulting. This is an example of

CWB

Harold Kelley hypothesized that people make casual attributions by observing

Consensus, distinctiveness, and consistency

Rosario and Pamela work together. They are also friends outside of work. Rosario and Pamela are constantly texting each other. The supervisor comments that, while this might be fine outside of work, it's inappropriate to constantly text each other in the office. This is an example of

Context of interaction

Which of the following is step 1 in the three steps of the applied approach to problem solving?

Define the problem

________ are the statistical measurements of populations and their qualities (such as age, race, gender, or income) over time.

Demographics

Which of the following is NOT a content theory of motivation? Acquired needs theory Maslows hierarchy of needs theory Self-determination theory Equity theory Theory X and Theory Y

Equity theory

Expectancy theory states that people are motivated to behave in ways that produce combinations of ________ outcomes.

Expected

If a person views a situation as having high consensus, high distinctiveness, and low consistency, he or she is likely to make an attribution of

External causes

Spatial intelligence is likely to be MOST valuable to a

Fighter pilot

________are the generation that currently makes up the largest number of individuals in America

Gen Zers

Lorenzo, a new lawyer at Hughes, Hernandez, and Long, is under pressure to maximize his billable hours. If he doesn't bill enough hours, he will receive negative performance reviews and is likely to lose his job. Lorenzo starts rounding up the minutes on each of his phone calls and meetings to the next 10 minute level. This is an example of

Ill-conveived goals

The organizational dimensions of diversity include all of the following EXCEPT Management status Union affiliation Work location Seniority Income

Income

Which of the following is NOT an element of emotional intelligence? Self-awareness Social awareness Relationship management Intrapersonal intelligence Set-management

Intrapersonal intelligence

Self-determination theory focuses on the needs that drive _________ motivation.

Intrinsic

_______occurs when an individual is "turned on to ones work because of the positive internal feelings that are generated by doing well."

Intrinsic motivation

Which of the following is NOT one of the most basic dimensions of the Big Five personality dimensions? Extraversion Locus of control Agreeableness Openness Conscientiousness Neuroticism

Locus of control

The need for belonging is part of the need for

Love

The final step of the three-step approach of the organizing framework is

Make recommendations

A person will experience________ when his or her outcome to input ratio is less than that of a relevant comparison person

Negative inequity

Examples of organizational citizenship behavior (OCB) include all of the following EXCEPT

Not expressing interest in the work of others

_________ programs help employees to integrate, assimilate, and transition to new jobs.

Onboarding

Which of the following is NOT a soft skill? Active listening Operations Problem solving Decision making Critical thinking

Operations

Manuel works for ABC Corporation. He feels quite comfortable expressing his opinions about a wide variety of issues facing the company without fear of reprisal. This reflects ABC's

Psychological safety

Stage 1 of social perception is

Selective attention/comprehension

With only five years left until his planned retirement, Edward was quite when he was removed from a project team comprised mostly of millennials. It is quite possible that the millennials were reacting to a________ of older workers.

Stereotype

Interpersonal skills involve the following EXCEPT Active listening Positive attitudes Effective communications Respectful interactions Teamwork

Teamwork

Danny is convinced that the new recycling program implemented at his company is worth an extra effort of sorting his waste. He believes in this so strongly that he reminds everyone in the department that they should all get on board and gives an extensive presentation at the monthly meeting. Danny values

Universalism

Schwartz's model suggests that

Values may conflict with each other.

The person-situation distinction allows you to consider unique individual factors as well as situation factors that might be the source of the problem. If an employee leaves because his or her job has become boring and less meaningful, this reflects a(n)________ factor.

Individual

Which of the following is the MOST fixed of a persons individual differences

Intelligence

The_________perspective state that behavior is a function of interdependent person and situation factors.

Interactional

Core self-evaluations represent a broad personality trait comprised of all the following EXCEPT Self-efficacy Self-esteem Locus of control Interpersonal intelligence Emotional stability

Interpersonal intelligence

The potential to understand and regulate yourself is _______intelligence

Intrapersonal

________is the extent to which an individual identifies an organization and commits to its goals.

Organizational commitment

Devon enjoys the job that he's been at since graduating from college three years ago. He has a friend who just took a similar position at another firm and the company has an opening that would fit Devin's experience. The company is offering a 20% wage increase as well as a leader ship role after a three month training program. When considering this offer Devin is thinking about_______factors

Situation

Different motivators are needed for employees working at small firms. These include all of the following EXCEPT

A "one style fits all" approach

What kind of response is a manager completing when he or she eliminates the situation in which the problem occurs?

Dissolving

_________refers to how long we focus on an activity

Persistence

Marie works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization, Marie's believes represent a(n)

Psychological contract

________occurs when we hold others less accountable for unethical behavior when it's carried out through third parties.

Indirect blindness

If your goal is to do well in school and graduate on time and with honors, you are likely to experience_______ emotions such as joy, gratitude, pride, satisfaction, contentment, and relief.

Positive

__________is the extent to which a job enables an individual to experience freedom, independence, and discretion.

Autonomy

The _______ model suggests that managers should monitor employees perceptions of fairness.

Equity

A person who_________ is relatively unconstrained by situational forces and effects environmental change

Has a proactive personality