Midterm 1

______ are forces that affect all organizations participating in an economy, where managers have little or no power to effect change. Specific environment External environment General environment Internal environment

External environment

________is a cost (negative) or benefit (positive) that occurs beyond the direct exchange between an organization and its stakeholders Profit Ethical dilemma Consequences Externality

Externality

Navigating cultural differences effectively is simply about being able to get along with others. True False

False

________ is an approach to international business in which management seeks talent and best practices from all around the world. Cultural intelligence Ethnocentric Polycentric Geocentric

Geocentric

Which statement about individuals with high self-efficacy is true? They tend to be more persistent with their ideas. They perceive difficult tasks as threats. They have fixed mindsets. They are highly efficient employees.

They tend to be more persistent with their ideas.

GLOBE found that there are some management traits that are thought of as universally positive. True False

True

Socrates, Aristotle, and Plutarch were the Greek philosophers who contributed to the first theories of management. False No answer text provided. True No answer text provided.

True

The Illumination study was conducted to observe the effects of lighting on a worker's productivity. True False

True

Which of the following is an external stakeholder? owners board of directors customers employees

customer

Which of the following cohorts faces the stereotype that they can't handle modern technology? Generation Z Baby Boomers Generation X Millennials

Baby Boomers

What does not refer to social entrepreneurship: Companies using it are maximizing profit over doing good. It is the process of sourcing innovative solutions to social and environmental problems. It views doing good as the primary goal. It happens when people start a business for the dual purpose of profit and societal benefit.

Companies using it are maximizing profit over doing good.

________ is a manager's or leader's ability to understand and make effective decisions based on cultural differences. Polycentric Cultural intelligence Geocentric Ethnocentric

Cultural intelligence

Which doesn't refer to Internal Environment? Owners Customers Employees Managers

Customers

What is not true for clan: Employees share goals and values. Strong interpersonal relationships. Falls under internal focus and values flexibility dimension. Guided by processes, rules, and procedures.

Guided by processes, rules, and procedures.

______are moral obligations that can be interpreted in different ways (for example, whether an organization chooses to be more or less socially responsible and to include externalities). Imperfect duties Standards of excellence Perfect duties Rights

Imperfect duties

______________ is a set of positive or negative stereotypes someone may unconsciously hold toward a person or group. Polycentric Implicit bias Ethnocentric Power distance

Implicit bias

Choose what is not correct: Diversity and inclusion are different, related concepts. Inclusion is an asset. Diversity is making others feel welcome. Diversity is being invited to the party; inclusion is being asked to dance. Inclusion becomes increasingly important as workplaces become more diverse.

Inclusion is an asset. Diversity is making others feel welcome.

___________ are managerial roles in which managers build relationships with the people they work with and act as a public symbol for the many people they represent. Decisional roles Informational roles Conceptual roles Interpersonal roles

Interpersonal roles

Which is true about an organization's external environment? It greatly influences an organization. It refers only to the specific factors a manager can influence. It can be easily influenced by managers. It is common for managers to focus on it.

It greatly influences an organization.

What is not true for Market Culture: It is creative, dynamic, fast-moving, and adaptable. Places more emphasis on interactions outside the organization. It is positioned under control and stability dimension. May be aggressive and high-pressure.

It is creative, dynamic, fast-moving, and adaptable.

What is not true about ethical dilemma? It is a problem in the decision-making process between two possible options, neither of which is absolutely acceptable from an ethical perspective. The example is offering a client a worse product for your own profit. It is a situation in which no choice is entirely right. It mostly occurs with unexperienced managers.

It mostly occurs with unexperienced managers.

What positive way to promote diversity and inclusion encourages manager to get involved with people from different races, ethnicities, and genders by coaching and sponsoring them for key projects and assignments, which again helps reduce whatever biases they may hold? Diversity Task forces Mandatory training programs. Mentoring and coaching. Recruitment programs targeting women and minorities.

Mentoring and coaching.

Which doesn't refer to specific environment? Talent Competitor Customer Owner

Owner

________ is an approach to international business in which management believes that managers from a particular country know best how to achieve results in that cultural context. Cultural intelligence Ethnocentric Polycentric Geocentric

Polycentric

Over 10 years ago, Amazon launched its "frustration-free packaging," with a view to addressing the packaging concerns shared by its customers. Amazon's packaging is easy to open and fully recyclable, thereby reducing waste. This is the example of: Organizational activism Proactive engagement Advocacy Reactive engagement

Proactive engagement

__________ is an approach to social responsibility in which an organization denies responsibility for social problems and responds only when legally required Defensive approach Accommodative approach Reactive approach Proactive approach

Reactive approach

____________ are the behaviors and beliefs associated with demographic groups that comprise an organization's available talent and customers. Economical forces Economical forces Internal forces Sociocultural forces

Sociocultural forces

What is not true for Hierarchy: Combination of stability and internal focus. If too rigid and bureaucratic, may be slower to adapt to changes. Guided by processes, rules, and procedures. Strong interpersonal relationships.

Strong interpersonal relationships.

_____ provide companies with the external resources needed to operate, including money, material, people, and information. Suppliers Owners Competitors Customers

Suppliers

___________ is the ability to perform job-specific tasks. Conceptual skills Critical thinking skills Technical skills Relational skills

Technical skills

_________ is an enterprising nonprofit which combines financial assistance such as grants with a high level of engagement by the funder to drive social change. Social Consequence Ventures Earned-income activities Social Purpose Ventures Venture philanthropy funding

Venture philanthropy funding

Which is a trait of a critical thinker? makes decisions based on personal experience considers many points of view is quick to judge is considered a risk taker

considers many points of view

The organizing process of management primarily involves ______. measuring results and taking corrective action deciding how and where to use resources designing strategies to achieve goals motivating employees

deciding how and where to use resources

Which of the following is an approach to international business in which management believes that people who share their cultural values make the best managers? polycentric ethnocentric monocentric geocentric

ethnocentric

Which of the following is an unconscious positive or negative stereotype? explicit bias prejudice discrimination implicit bias

implicit bias

The population of people ______ is lower than it has ever been. living without internet access without clean water without renewable energy living in poverty

living in poverty

Which of the following best describes imperfect duties? behaviors you can expect based on duties moral obligations that are clearly articulated an organization's highest expectations moral obligations that can be interpreted subjectively

moral obligations that can be interpreted subjectively

A manager who is creating future goals for their department is engaged in which function of management? planning controlling organizing leading

planning

_____ provide companies with the external resources needed to operate, including money, material, people, and information. Suppliers Competitors Owners Customers

suppliers