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An essential part of coaching is to: a.use an autocratic leadership style. b.help remove obstacles for the person being coached. c.build formal relationships with the person being coached. d.manipulate the person being coached.

???

Hubert Joly, the transformational CEO who came in from outside Best Buy to turn the company around, advocates all but which one of these principles (or "levers") to improve profits? a.First cut low wage employees in a last in, first out manner b.Eliminate luxury perks c.Purchase an efficient health insurance plan for the company d.Cut non-salary expenses, such as travel

A??

Research about emotional intelligence and leadership concludes that: a.general intelligence and technical skills are the most important for top-level leaders.b.a leader's mood and associated behaviors affect bottom-line performance.c.emotional intelligence alone leads to career success.d.emotional intelligence combined with ambition accounts for 90 percent of career success.

B??

An authentic leader would most likely: a.expect more of workers than of himself or herself.b.engage in excessive organizational politics.c.imitate the behavior of the company CEO.d.practice his or her values consistently.

D

An effective vision is aligned with the goals and dreams of group members. True False

T

Group members tend to prefer a leader with an internal locus of control rather than an external one. True False

T

An important strength of the trait approach to leadership is that it: a.can help with leadership selection and development.b.helps in analyzing the situational demands.c.specifies how much of a given trait is important for leadership.d.specifies which traits are needed for leadership in a given situation.

a

In an attempt to convince her team members about the merits of a proposed business plan, Margaret adapts the influence tactic of explaining the percentage increase in salary that each of her team member will enjoy if the plan is successful. In this case, Margaret's attempt is an example of _____. a.apprisingb.debasementc.jokingd.bargaining

a

In the context of outcomes of influence tactics, _____ means that the influence agent has changed the person's behavior but not his attitude. a.complianceb.resistancec.commitmentd.debasement

a

Leaders who have the "right stuff" have: a.the necessary traits and characteristics to lead effectively.b.inborn charismatic behaviors.c.the intellectual characteristics associated with effective leadership.d.made the right connections to become leaders.

a

The virtuous cycle in relation to social responsibility suggests that a.corporate social performance and corporate financial performance feed and reinforce each other.b.employees disclosing organizational wrongdoing to authorities should be severely penalized.c.ethical executives attract ethical employees.d.recycling pays off in increased profits.

a

Wanda, a team leader, is managing the critical role of selling company assets to raise cash and has, therefore, gained prominence. Which of the following is the explanation for the source of power Wanda is exercising? a.Strategic contingency theoryb.Power stemming from being close to powerc.Prestige powerd.Power stemming from ownership

a

Which of the following is a justification for leader irrelevance argument? a.High-level leaders have unilateral control over only a few resources.b.Leaders have plenty of room to influence others despite several constraints. c.Centralized leadership is the most efficient form of running an organization.d.Factors within a leader's control have a larger impact on business outcomes than do leadership actions.

a

_____ is not a contingency factor that affects the decision-making style chosen in the normative decision model. a.Financial feasibilityb.Leader expertisec.Group expertised.Decision significance

a

According to the dependence perspective, Alex has power over Ziggy when: a.Alex is dependent on Ziggy.b.Ziggy is dependent on Alex.c.Alex and Ziggy work collaboratively.d.Alex and Ziggy work independently of each other.

b

At which of the following levels in an organization is hands-on leadership usually expected? a.Managerial levelb.Levels below the executive categoryc.Contract employee leveld.Shareholder level

b

Kevin announces that starting next financial year, 25% of his team members' salaries will depend on their performance. His team members had no say in this process. In the context of the normative decision model, Kevin demonstrates _____. a.facilitatingb.decidingc.consultingd.delegating

b

Leadership effectiveness, as defined in the framework for understanding leadership, refers to the leader: a.creating an attractive vision.b.attaining desirable outcomes such as productivity and satisfaction.c.turning over decision-making responsibility to group members.d.being impressive enough to get promoted.

b

One technique a leader uses to bring about transformations is to get people: a.to accept early retirement, if appropriate.b.to look beyond self-interest.c.not to worry that the organization's future is threatened.d.focused on minor satisfactions.

b

The higher a unit reports in a firm's hierarchy, the: a.more likely it will be the first to go during downsizing.b.more power it acquires.c.less likely it is to accrue opportunity power.d.less dependent it is on organizational resources.

b

The teamwork tactic of "emphasizing pride in being outstanding" is based on the premise that: a.every group has at least one standout performer.b.most groups are especially good at some tasks.c.very few groups can be outstanding.d.a leader should be an outstanding performer.

b

Which of the following statements is true of coaching skills and techniques? a.Give overrated comments and scores to members of a team.b.Build personal relationships with team members.c.Give positive feedback alone, and stick to appreciatory comments.d.Make the communication strategy more generic and less specific.

b

According to the model of power influence presented in the leadership text, the effectiveness of influence tactics is affected by _____. a.aspirations, motivations, and skillsb.strategies, rules, and proceduresc.leader traits, leader behaviors, and the situationd.consideration and initiating structure

c

Blue Inc., a highly profitable consumer goods manufacturing company, invests in a number of social responsibility initiatives that in turn generate profit for the company. Which feature of corporate and social performance is illustrated in the given scenario?​ a.​Entitlementb.​Whistleblowingc.​Virtuous circled.​Deontological theory

c

Chief financial officer Justin took his family on an Asian vacation using the company jet. He excuses his behavior by stating, "My family and I were spreading goodwill around the world for the company." Therefore, Justin tries to defend his actions by: a.exercising his rights as a senior executive.b.showing concern for stakeholders.c.rationalizing.d.empathizing.

c

Emily, the product development manager of JuzTel, seeks suggestions from her team members for improvising on the company's existing range of cell phones. The team members pour in their suggestions and Emily takes the final call on the inputs received by them. In this scenario, Emily is portrayed as a(n) _____. a.autocratic leaderb.consensus leaderc.consultative leaderd.democratic leader

c

The general thrust of path-goal theory is to specify what a leader must do to: a.improve the work attitudes of group members.b.make the situation more favorable.c.achieve high productivity and morale in a given situation.d.make a directive style of leadership acceptable.

c

Which of the following examples represents a manager whose actions encourage organizational politics? a.A manager who has led his firm to profits over the last yearb.A manager who creates a stable and predictable work environmentc.A manager who frowns every time he receives criticismd.A manager who relies on objective standards for judging performance

c

A leader engages in management openness when he _____. a.informs subordinates of his career plansb.freely criticizes subordinates when they make a mistakec.publishes salary data on the intranetd.encourages subordinates to voice their opinion

d

Adrian is a compassionate and sensitive leader. He is charismatic and dynamic. On the other hand, Joseph is dominant leader and is considered manipulative by his subordinates. In the context of implicit leadership theories, which of the following options is most likely to be true? a.Both Adrian's and Joseph's traits are considered prototypes.b.Both Adrian's and Joseph's traits are considered antiprototypes.c.Neither Adrian's or Joseph's traits are considered prototypes.d.Adrian's traits are considered prototypes, while Joseph's traits are considered antiprototypes.

d

An effective coaching technique to achieve enthusiasm and high performance is for a leader/manager to: a.use a detached, permissive style.b.keep elevating goals as workers perform well.c.suspend team members who do not display enthusiasm or high performance.d.give gentle advice and guidance to team members.

d

When workers are aligned, they tend to _____. a.oppose many management policiesb.follow directions without questionc.work at cross-purposes with each otherd.pull together for a higher purpose

d

Which of the following is a key practice that leaders in virtual teams should practice? a.Soliciting a minimum number of volunteers for the teamb.Minimizing the use of communication technology in the teamc.Ensuring that the team members are uniformd.Maintaining frequent communication with the team

d

Which of the following is not a practical justification for practicing corporate social responsibility? a.Employees tend to be more emotionally committed to the company.b.Public perception of the company will improve.c.It helps attract high-quality employees.d.Executives will later be given greater latitude by governmental oversight when moral lapses inevitably occur.

d

A recommended strategy for getting the most out of workers is to focus on patching their weaknesses rather than capitalizing on their strengths. True False

f

A synthesis of studies showed that laissez-faire leadership is more likely to produce positive results for the organization than is transformational leadership. True False

f

According to the leader-member exchange model, a leader usually treats all team members alike, regardless of grouping. True False

f

According to the path-goal theory, the participative style is recommended when group members are performing repetitive tasks. True False

f

Generation X managers, with their emphasis on information technology and speed, tend to be autocratic managers. True False

f

The concept of leadership as a partnership concerns legal aspects of relationships. True False

f

To maintain an ethical climate, many companies today create the position of whistleblower, and the person holding this job investigates potential ethical violations full time. True False

f

A component of the general learning model applied to leadership skills is to obtain feedback on skill utilization from others. True False

t

A group with emotional intelligence is most likely to have a strongly developed norm of teamwork. True False

t

A potential problem with 360-degree feedback is its anonymity. True False

t

According to Fiedler's theory, task-motivated leaders perform the best in situations of high control and low control. True False

t

Listening is an essential ingredient in any coaching session. True False

t

Rating a high performer as mediocre in order to prevent his or her transfer out of ones department is an example of playing territorial games. True False

t

The leadership process is a function of the leader, the group members, and other situational variables. True False

t


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