MIS 301 Final Exam
If someone simulates a valid wireless access point to get people to provide usernames, passwords, and account numbers without that person's knowledge, this is ________.
An Evil Twin Attack
________ is a short-range wireless network.
Bluetooth
_________ determines the point at which the cumulative dollar value of the benefits from a project equals the investment made in the project.
Breakeven Analysis
_________ organizations have physical and online dimensions.
Clicks-and-Mortar
________ marketing is when companies use social computing tools to obtain feedback from customers.
Conversational
________ is an advantage of ERP.
Cost
Affinity analysis is a(n) _________ application.
Data Mining
The deliverable of the system _________ phase is the set of technical system specifications.
Design
_______ is an interpersonal role.
Figurehead
You have satellite TV. Providers use ________ satellites to get this service to you
GEO
You have satellite TV. Providers use ________ satellites to get this service to you.
GEO
________ satellites are stationary relative to a point on the Earth.
GEO
SCM systems are ________ systems.
Interorganizational
Data silos are often associated with
the development of one or a few related analytics applications.
________ is an informational role.
Analyzer
You own a restaurant in New York City. This is an example of a _________ organization.
Brick-and-mortar
Which of the following is an advantage of end-user development?
Bypasses the IS department and avoids delays
_________ costs are those costs that remain the same regardless of any change in the company's activity level. The CIO's salary is an example of a _________ cost.
Fixed, fixed
________ feature remixable applications and data.
Mashups
A(n) ________ is typically used to manage inventory.
TPS
_________ is an advantage of the buy option.
Time
Social computing has vastly altered both the expectations of customers and the capabilities of corporations in the area of _________.
CRM
You sell popcorn in downtown Chicago. It became so popular that you started a website so people all over the country can get your popcorn delivered to their doorstep. This is an example of a _________ business.
Clicks and Mortar
Your southern region is not doing very well. You want to know why, so you ask for a special report showing the numbers for the southern region compared to the northern, eastern, and western regions. This is a(n) ________ report.
Comparative
A TPS supports the monitoring, collecting, storage, and processing of ________ from the organization's basic business transactions.
Data
A transaction is any business event that generates ________ worthy of being captured and stored in a database.
Data
__________ analytics answers the question "what has happened".
Descriptive
Suppose you are failing one of your classes. You know you need to pay attention in class, study every day, take better notes, read the book before the lectures, or talk to the teacher about ways to improve. You developed this list in the _________ phase of the IDC.
Design
________ is a benefit of ERP.
Flexibility
________ satellites have the longest orbital life.
GEO
With ________, small buyers aggregate demand to create a large volume and then negotiate lower prices.
Group Purchasing
Suppose you are failing one of your classes. If you don't know what the problem is, you need to enter the _______ phase of the IDC.
Intelligence
Systems that manage processes originating in one company and concluding in another company are called ________ systems.
Interorganizational
_________ occurs when shoppers visit a brick-and-mortar store but then purchase online.
Showrooming
________ allow users to place information in multiple, overlapping associations rather than in rigid categories.
Tags
If you bring your own router to school to set-up Wi-Fi but do not have permission from your university to do this, this is ________.
a rogue access point
Information systems that have become outdated and no longer meet business needs are called _________ systems.
legacy
You are a marketing manager responsible for planning the budget for your department. This is a(n) ______ task and a(n) _______ decision.
semistructured; management control
Data marts are typically associated with
the development of one or a few related analytics applications.
Suppose you are failing one of your classes. Based on your evaluation, you decide to start paying attention in class and talking to the teacher about ways to improve. This decision is part of the _________ phase of the IDC.
Choice
Verification/testing of the proposed solution and picking an option occur in the _____ phase of the IDC.
Choice
Electronic checks are primarily used in ________.
B2B
_________ comprises the vast majority of e-commerce by volume.
B2B
You adopt a child and need to update your healthcare benefits to include that new child. This is an example of _________ e-commerce.
B2E
With ________, an intermediary administers online exchange of surplus products or the company receives "points" for its contribution, which it can use to purchase other needed items.
Bartering Online
Your company's employee base is mostly comprised of older people who generally dislike and distrust technology. This means the _________ feasibility of implementing a new system is low.
Behavioral
_________ feasibility addresses the human issues of the systems development project.
Behavioral
You own a restaurant in New York City. This is an example of a _________ organization.
Brick-and-Mortar
Social computing increases _________.
Buyer Power
The _________ is/are the technological, financial, personnel, and other resource limitations on the IS function.
Constraints of the IS Function
A _________ allows programmers to develop an application that includes its own environment and can run as it was developed regardless of the operating system on which it was deployed.
Container
________ is a disadvantage of cloud-based ERP systems.
Control
________ is a disadvantage of the buy option.
Control
_________ is a disadvantage of the buy option.
Control
With the ________ approach to on-premise ERP implementation, a company develops new ERP functions designed specifically for that firm.
Custom
If a company wants to write all new computer code, it would choose to ________.
Custom write an entire application
If a company wants to write some computer code, it would choose to ________.
Customize a prewritten application
A(n) ________ report displays a greater level of detail.
Drill-Down
_________ is a managerial aspect of the IT architecture.
How IT decisions will be made
The _________ is a set of long-range goals that describe the IT infrastructure and identify the major IT initiatives need to achieve the organization's goals.
IS Strategic Plan
The _________ is/are a summary of the information needs of the individual functional areas and of the organization as a whole.
IS environment
The _________ consists of a clear set of projects that the IS department and the functional area managers will execute in support of the IT strategic plan.
IS operational Plan
The _________ delineates the way an organization should utilize its information resources to accomplish its mission.
IT Architecture
Answering the question "did this option work as proposed" occurs in the _____ phase of the IDC.
Implementation
Suppose you are failing one of your classes. Based on the choice you made to start studying harder, you look over your notes every day after class and study at least an hour every night for at least a week before an exam. This action is part of the ______ phase of the IDC.
Implementation
Examination and answering the question "what is the problem" occur in the ______ phase of the IDC.
Intelligence
CRM systems are ________ systems.
Interorganizational
A(n) ________ report summarizes the performance of critical activities.
Key Indicator
________ satellites have the shortest orbital life.
LEO
_________ is an interpersonal role.
Leader
A moderate number of ________ satellites are needed for global coverage.
MEO
An electronic _________ is a collection of individual shops consolidated under one internet address.
Considering the nature of decision, acquiring and using resources efficiently in accomplishing organizational goals is
Management Control
An electronic _________ is a central, virtual market space on the web where many buyers and many sellers can conduct e-commerce and e-business activities.
Marketplace
_______ is NOT an example of collaborative consumption.
Mass Customization
________ is NOT an example of collaborative consumption.
Mass Customization
________ transmission systems are relatively inexpensive but must have unobstructed line of sight.
Microwave
________ transmission systems transmit data through electromagnetic waves.
Microwave
Suppose you use your university's computer lab to print your research papers. If this computer lab contains laptop computers that are connected to the printer in the center of the room with Ethernet cables, it is a ________ lab.
Mobile
You use your smartphone to look up how much money you have in your bank account. This is an example of _________ commerce.
Mobile
Suppose you use your university's computer lab to print your research papers. If this computer lab contains laptop computers that use a Wi-Fi hotspot to connect to the printer in the center of the room, it is a ________ lab.
Mobile and Wireless
_________ is a method to convert future values of benefits to their present-value equivalent by "discounting" them at the organization's cost of funds.
NPV
Many publishers view ________ advertising as risky because it has the potential to erode the public's trust.
Native
If you analyze a data cube, this is an example of using
OLAP
Most organizations design TPS to process transactions as soon as they occur. This is called _________.
OLTP
The _________ is/are the best current estimate of the goals of the IS function.
Objectives of the IS Function
_________ are the fundamental elements in object-oriented development and represent tangible, real-world entities.
Objects
________ is a business strategy that enables manufacturers to share product-related data that support product design and development and supply chain operations.
PLM
The ________ function is responsible for managing the organization's supply chain.
POM
________ rely entirely on readers for their power, are less expensive, and can be read only up to 20 feet.
Passive RFID Codes
________ is an example of a sponsored reviews website.
PayPerPost
A _________ conversion introduces components of the new system in stages.
Phased
A _________ conversion introduces the new system in one part of the organization.
Pilot
A _______________ is an underlying computer system on which application programs can run.
Platform
_________ appear(s) underneath the active windows.
Pop-Under Ads
_________ appear(s) in front of the current browser window.
Pop-up Ads
With ________, customers use the internet to self-configure products or services.
Product Customization
_________ cards allow businesses to charge online payments to their credit card accounts.
Purchasing
_________ is a systems development method that can combine tools to rapidly produce a high-quality system.
RAD
If a person intentionally or unintentionally interferes with your wireless network transmissions, they are ________.
RF Jamming
_________ measures management's effectiveness in generating profits with its available assets by dividing the net income generated by a project by the average assets invested in the project.
ROI
________ transmission systems are inexpensive and easy to install but they create electrical interference problems.
Radio
_________ cards contain a chip that can store a large amount of information as well as on a magnetic stripe for backward compatibility.
Smart
_________ are/is unsolicited e-mail.
Spam
________ is an informational role.
Spokesperson
_________ cards allow you to store a fixed amount of prepaid money and then spend it as necessary.
Store-valued money
An electronic _________ is a website the represents a single store.
Storefront
An electronic _________ is a website the represents a single store.
Storefront You file your income taxes online.
Considering the nature of decisions, the long-range goals and policies for growth and resource allocation is
Strategic Planning
As a purchasing manager, you have to purchase widgets every week to replenish your inventory. This is a(n) ________ decision.
Structured
___________ decisions deal with routine and repetitive problems.
Structured
Which of the following is NOT an interorganizational system?
TPS
________ are inputs for _________.
TPS, FAIS
__________ decisions deal with "fuzzy", complex problems.
Unstructured
If a company doesn't want to write any computer code, it would choose to ________.
Use Prewritten Application
________ eliminates the need for the company to submit purchasing orders.
VMI
With the ________ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built-in configuration options.
Vanilla
In ________, recipients of your marketing notices send information about your product to their friends.
Viral Marketing
Containers are another step in the development of _________ technology.
Virtual
You are a musician. You only sell your songs on iTunes. This is an example of a _________ business.
Virtual
_________ organizations are only online.
Virtual
Suppose you go through your neighborhood to figure out how many wireless networks are unsecure. This is __________.
War Driving
________ deliver functionality as services rather than as packaged software.
Web Services
______ analysis attempts to predict the impact of changes in the assumptions (input data) on the proposed solution.
What If
The entire business analytics process starts with
a business problem
If your organization collects transactions and processes them at night, this is called _________.
batch processing
The _________ is a model in which organizations attempt to procure needed products or services from other organizations electronically.
buy-side marketplace
Social ________ is the monitoring, collection, and analysis of socially generated data to make strategic decisions.
intelligence
As the principal of a local high school, you want to install a wireless WAN to give students better, more secure access to the Internet. You request bids from a few local service providers to get the best price. This is an example of a _________ auction.
reverse
In _________ auctions, one buyer wants to purchase a product or a service; these auctions result in _________ prices over time.
reverse, lower
In the ________, organizations sell their products or services to other organizations electronically from their own private e-marketplace website or from a third-party website.
sell-side marketplace
You decide to implement a new customer loyalty program that rewards customers for shopping in your store. To accomplish this, you need to implement a data warehouse to collect data from all your physical and online stores. This is an example of
support for organizational transformation.
You want to make sure your entire organization is using a single data warehouse instead of using a data mart for every department. This is an example of
the development of infrastructure to support enterprise-wide analytics
As a board member, you recommend hiring a new CEO to address the scandals that have been reported in the Wall Street Journal. This is a(n) ________ decision.
unstructured
You are the CEO of Widgets R Us. You know your widgets need to be more efficient and cost less, so you ask R&D to develop a plan. This is a(n) _____ task and a(n) ______ decision.
unstructured, strategic plan
________ is an advantage of cloud-based ERP systems.
Access
The IT steering committee is comprised of ________.
Managers from each functional area
________ transmission systems have signals that pass through walls but they are susceptible to snooping unless encrypted.
Radio
_________ feasibility determines whether the company can develop or otherwise acquire the hardware, software, and communications components needed to solve the business problem.
Technical
_________ involves system developers writing a business case to justify funding one or more specific applications or projects.
The Business Case Approach
_________ is a technical aspect of the IT architecture.
The applications software
_________ conversion is the most risky.
Direct
A(n) ________ report displays a greater level of detail.
Drill Down
The key developments of Web ________ were the creation of websites and the commercialization of the web.
1.0
A(n) ____________ is an agent or a vendor who assembles the software needed by enterprises and then packages it with services such as development, operations, and maintenance.
ASP
_________ is a software development methodology that delivers functionality in rapid iterations which are usually measured in weeks.
Agile Development
The end product of the _________ stage is a set of system requirements.
Analysis
The primary purpose of the systems _________ stage is to gather information about the existing system to determine the requirements for an enhanced system or a new system.
Analysis
The _________ is/are a prioritized inventory of present applications and a detailed plan of projects to be developed or continued during the current year.
Application Portfolio
_________ conversion is the least expensive.
Direct
You file your income taxes online. This is an example of _________ e-commerce.
C2C
________ is an approach that integrates various automated factory systems.
CIM
Examples of _______ include sensitivity, what-if, and goal-seeking analyses.
DSS
Affinity analysis is a(n) _________ application
Data Mining
If you want to know what items customers typically buy together so that you can place them next to each other on the shelf, you would be using
Data Mining
________ occurs when the functions of many physical devices are included in one other physical device.
Dematerialization
Validation of the model and answering the question "what are my options" occur in the _____ phase of the IDC.
Design
A _________ conversion involves shutting the old system off and turning the new system on at a certain point in time.
Direct
________ are designed to correct a lack of communication among _________.
ERP, FAIS
________ refers to efforts by unauthorized users to access data that are traveling over wireless networks.
Eavesdropping
_________ cards allow customers to charge online payments to their credit card accounts.
Electronic Credit
With ________, transactions are conducted efficiently because buyers and sellers all meet in one place.
Electronic Exchanges
_________ are independently owned by a third party and connect many sellers with many buyers.
Electronic Exchanges
_________ is an approach in which the organization's end users develop their own applications with little or no formal assistance from the IT department.
End-user Development
Which of the following is an advantage of the traditional SDLC?
Enforces quality by maintaining standards
Each department or functional area within an organization has its own collection of application programs or _________.
FAIS
In _________ auctions, sellers solicit bids from many potential buyers; these auctions result in _________ prices over time.
Forward, higher
Only a few ________ satellites are needed for global coverage.
GEO
________ satellites are the most expensive to build and launch.
GEO
________ satellites have the longest transmission delay.
GEO
_____ analysis attempts to calculate the value of the inputs necessary to achieve a desired level of output.
Goal Seeking
_____ analysis attempts to calculate the value of the inputs necessary to achieve a desired level of output.
Goal-Seeking
_______ is a decisional role.
Resource Allocator
________ reports are produced at scheduled intervals.
Routine
The main problem with ________ transmission systems is their signals experience propagation delay.
Satellite
________ transmission systems can have a large coverage area but are expensive.
Satellite
________ transmission systems can have a large coverage area but encryption must be used for security.
Satellite
________ transmission systems can have a large coverage area but their signals experience propagation delay.
Satellite
________ is an advantage of cloud-based ERP systems.
Scalability
Every year, you have to give each of your employees a performance review and decide whether they have earned a raise. This is a(n) ________ decision.
SemiStructured
Every year, you have to give each of your employees a performance review and decide whether they have earned a raise. This is a(n) ________ decision.
Semistructured
_________ decisions are partially routine and partially complex.
Semistructured
______ analysis examines the change in an output given the change in a particular input while keeping all other inputs constant.
Sensitivity
________ are an example of harnessing collective intelligence.
Wikis
Suppose you use your university's computer lab to print your research papers. If this computer lab contains desktop computers that use a Wi-Fi hotspot to connect to the printer in the center of the room, it is a ________ lab.
Wireless