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According to Social Media Today, in 2018, what percentage of online chat conversations were done by chatbots?

30%

According to the Fundamentals of Telemedicine, what percentage of US citizens prefer telecare over visiting a physician in person?

76%

According to Social Media Today, What percentage of the content of a video message is typically retained by the viewer?

95%

What is the importance of the triple constraints / the Scope Triangle?

Any changes to one constraint will likely affect another constraint

In the video case "The world of micro-loans", what product was being produced by a loan recipient in Lima, Peru that legend says represents financial prosperity?

Bull Statue

_____________ involves obtaining feedback from customers.

Conversational feedback

According to the "Cloud Computing Trends for 2020" video case, what term is used to describe a distributed computing model where information is processed closer to its source?

Edge Computing

________ offer limited accessibility to the ________ of participating companies.

Extranets; intranets

What eLearning advantage describes the characteristics of being able to take a class anytime, anywhere using tailored and personalized adaptive curriculum?

Flexibility

RAD uses _________ tools to quickly structure requirements and develop prototypes.

ICASE

___________ was implemented to address smartphones, since they are basically hand-held computers.

IPv6

Which of the following is NOT an objective of the IT strategic plan?

It must meet the needs of every functional area to ensure employee buy-in.

According to the Fundamentals of Telemedicine reading, during what step in the data flow in health IT systems does data integration, analytics, and data mining occur?

Knowledge

Being able to reuse information that is created contributes to what critical success factor (aka key factor) for a high ROI (Return on Investment)?

Knowledge

Which of the following types of computer ports (mechanical network connectors) would NOT be considered a serial data communication interface?

LPT Port

In the reading Fundamentals of Telemedicine, which of the following was not identified as an impediment to achieving good health care and reducing health disparities?

Lack of facilities to store medicine

Which of the following types of website types (as described in the ABP-3 guidelines) best describes use of the Eller website as a marketing hub to connect with new prospective students and potential donors through SEO and a cohesive online presence?

Lead-generation Website

According to the "Brave New World of MOOCs" video case study, education experts believe that companies such as Coursera are likely to monetize their intellectual property in what way?

Licensing its courses for a fee as a "course in a box"

According to the video case on the Productivity Paradox, Goldman Sachs believes which of the following causes is the primary reason for the slowing in productivity growth?

Measurement Error

What is a term that describes a measurement used to evaluate the a specified level of service promised by a vendor in an SLA (service level agreement)?

Metric

________ is a small, portable wireless device that provides users with a permanent Wi-Fi hotspot wherever they go.

MiFi

________ is an example of the second type of peer-to-peer processing that enables real-time, person-to-person collaboration.

Microsoft SharePoint Workspace

What communication code was developed in 1835 to send messages digitally over a new communications infrastructure?

Morse Code

________s allow devices to physically connect to the LAN's communication's medium.

NIC

________ advertising is a sales pitch that fits into the flow of information being shown.

Native

What company adopted the approach used by the British government in 1714 to find a way to make sailing the oceans safer by offering a cash prize as part of their product development strategy?

Netflix

According to the Fundamentals of Telemedicine reading, along with the traditional people, process and technology, what additional component contributes to the success of any new technology project?

Opportunity

In the Total Economic Impact methodology, what aspect of the model is based on the Nobel Prize winning work of Black, Merton, and Scholes in finance that is commonly referred to as the Black-Scholes equation?

Option

In the ________ model, customers rent servers, operating systems, storage, a database, software development technologies, and network capacity over the internet.

PaaS

As discussed in the the video case "Vint Cerf Explains TCP Networking," what example does he use to explain how messages are sent?

Postcards

In the Total Economic Impact methodology, using best and worst case estimates to determine the overall estimated value for costs is an example of which of the following four dimensions?

Risk

What is the purpose of a PERT chart?

Schedule and organize tasks

In project management, the "Iron Triangle" or "Triple Constraint" includes a project's time, resources and what other dimension of the planning process?

Scope

According to the Fundamentals of Telemedicine, what term is used to describe not only the provision of clinical care remotely, but also the understanding of health indices, providing preventative health support, and medical education?

Telehealth

Which of the following technologies would provide the level of social interaction necessary to build relationships?

Telepresence

POTS (Plain Old Telephone Service) or basic, voice-grade analog telephone service has been historically most closely associated with what type of network infrastructure?

Twisted-pair cabling

According to IT's About Business 9.4, many GM owners used ________ to share tips and put pressure on GM to provide better customer service.

Twitter

Introduced in the 1990's, what term was used to describe the business model of offering computing resources as a metered (based on actual usage rates)?

Utility Computing

All of the following benefits and management strategies would commonly be associated with a "good" likelihood of achievability except:

Vendor-supplied estimates

Incorporating capabilities to discuss issues, present documents, and seeing body language, what collaborative technology is part of Electronic-assisted Learning?

Video Conferencing

According to IT's About Business 9.3, ________ is a social reading platform and writing community in which authors post articles, stories, fiction, and poems, either online or through the mobile app.

Wattpad

________ can perform a wide variety of tasks from automating business processes to integrating components of an enterprisewide system to streamlining online buying and selling.

Web services

Cloud computing has the following benefit for companies:

cost

________ involves ________ a task to an undefined, generally large group of people in the form of an open call.

crowdsourcing; outsourcing

_________ are/is the largest-volume application running over the Internet.

email

In response to poor communication problems with application development, many companies are _________.

insourcing

The ________________ is a network of networks.

internet

The web __________ the same thing as the internet.

is not

A _________ conversion involves running the old and new systems at the same time.

parallel

You decide to implement the manufacturing component of SAP followed by the financial component next. This is called a __________________ conversion.

phased

Which of the following cloud computing characteristics gives customers elasticity and flexibility because it allows customers to access needed computing resources automatically?

providing on-demand self-service

________ cloud vendors provide applications, storage, and other computing resources as services over the internet.

public

The collection of web services that are used to build a firm's IT applications constitutes a(n) ________.

service-oriented architecture (SOA)

According to IT's About Business 8.1, the number of Vietnamese people with an internet connection went from 12% in 2005 to almost 50% in 2016 largely thanks to ________.

smartphones

Which of the following cloud computing characteristics allows organizations to use a single physical server for multiple purposes?

virtualization

________ is the movement of information as it progresses through the sequence of steps that make up an organization's work procedures.

workflow

Of the over $550 million dollars lent to low-income individuals or to those who do not have access to typical banking services, what was the approximate average size of a loan made by the Kiva microfinance services organization?

$416.62

Selecting computers with EPEAT power supplies should reduce the annual operating cost of a computer by what?

$7.00

LTE is ________ cellular technology.

4G

________ use internal batteries for power, and they broadcast radio waves to a reader.

Active RFID codes

The advantage of ________________ is they can be read over greater distances.

Active RFID tags

In a communication architecture, transmitters and senders are described using what term?

Actors

According to the Mythical Man Month view, adding resources (addition team members) to a project will improve (shorten) the time required to complete the project by the largest amount under which of the following scenarios?

Adding resources to a partitionable task

As described by CapGemini, what aspect of smart products used an Industry 4.0 environment would focus on using sensor technology to give access to condition information regarding products and their environment?

Aware

Which of the following descriptive terms would generally be associated with the transmission of digital data?

Bits per second

What "law" states that "adding manpower to a late software project makes it later"?

Brook's Law

Social computing has vastly altered both the expectations of customers and the capabilities of corporations in the area of _________.

CRM

_________ is a disadvantage of the buy option.

Control

Selecting EPEAT-compliant technology with a high rating over traditional, less energy efficient technology is an example of focusing on what sustainability effect?

Creation, Use and Disposal of a product

Which of the following types of wireless communication used as part of a connected vehicle architecture would have a line-of-sight range of approximately 300 meters?

Dedicated Short-Range Communication

You create a screen shot illustrating what the new system will potentially look like. This is part of the ________ stage of the SDLC.

Design

What is the name of the computer software system that translates Uniform Resource Locator (URL's) into IP addresses?

Domain Name System

Using a PERT chart to identify variances from planned project schedule dates is an example of what type of management activity that has been previously discussed?

Exception report

According to IT's About Business 8.6, ________ launched EDEN to improve the efficiency and effectiveness of its dock operations.

FedEx

One of the challenges of online education at scale (i.e., MOOCs) is the issue of grading assignments on subjective course materials. Which of the unbundled higher education dimensions would relate to this challenge?

Feedback leading to mastery

Which of the project management documents includes all three of the triple constraints that are in the Scope Triangle?

Gantt Chart

________ defines how messages are formulated and how their receivers interpret them.

HTTP

What stakeholder role would best describe Dr. Robbins', President of the University of Arizona, role with respect to the University of Arizona's Strategic Plan project?

High Interest /Importance and High Influence

Which of the following is NOT a fundamental question for acquiring IT applications?

How often will the company need to write computer code?

The adoption of __________ has been an important factor in the development of the Internet.

IPv6

The origins of the IOT-based security breach at Target was related to which of the following dimensions of the IT/IOT converged security model?

Identity Services

Technologies such as virtual, augmented, and mixed reality systems would be commonly found in what upcoming Web 3.0 Virtual Leaning Environment?

Immersive Learning Environment

The Internet of Things is also called the _______.

Industrial Internet; M2M Communication; Internet of Everything; Internet of Anything

In the Public Switched Telephone Network (PSTN), what is the connection between the local telephone company exchange office and a subscriber's house called?

Inter-exchange Carrier

According to IT's About Business 6.2, Google Fiber was first deployed in ________.

Kansas City

According to CIO Magazine, where is considered the best place to build a data center in North America?

Kelowna, British Columbia, Canada

Who was Harald Blaatand "Bluetooth" II?

King of Denmark from 940 to 981

According to the US EPA, if all computers sold in the United States were ENERGY STAR certified, the savings would grow to what?

More than $1 Billion per year

What % of people like to purchase products from companies that protect the environment?

More than 50%

Which of the following is the technology that enables most mobile wallet applications?

NFC

In a smart city environment, which of the following was NOT described as a benefit from using IOT to connect traffic signals?

New revenue opportunities

The _____________________ is the best current estimate of the goals.

Objective of the IS function

Increased visibility, Tracking, Traceability and Higher Quality are all attributes of what type of benefits for tracking items using RFID tags?

Operational Benefits

________ rely entirely on readers for their power, are less expensive, and can be read only up to 20 feet.

Passive RFID codes

In the Eller Website Redesign Process, User Testing was incorporated into each of the following phases except;

Phase 3: Site Production

With the ________ delivery model, cloud computing vendors provide software that is specific to their customers' requirements.

SaaS

According to IT's About Business 9.3, ________ is writing repurposed for a mobile society in which readers' attention is fleeting.

Serialized fiction

Using IOT to track packages, containers, and other bulkware are examples of what type of "smart" IOT technologies?

Smart logistics

In which of the following cloud models is the customer responsible for managing the fewest of the computing resources?

Software-as-a-service

According to the Physical vs. Logical Topologies Video Case, what type of network topology is the most common physical topology?

Star Topology

Which of the following types of crowdfunding was illegal until recently?

Start-up equity crowdfunding

In an RFID system, where would the unique data identifying an item typically be found?

Tag

Which of the following is an example of using Twitter for market research?

Take advantage of the tools that enable you to find people in the industries in which they operate.

Which of the following is an example of using Facebook for market research?

Test-market your messages, giving people 2-3 options and asking fans which one they prefer and why.

In the following critical path diagram, if the time required to complete "Task B" was increased by 4 days, so that Task B now requires 6 days instead of 2 days, how would the critical path be affected?

The critical path will increase to 10 days

Developed by the US Navy, a PERT (Program Evaluation Review Technique) chart would help a project manager understand what aspect of a project?

The project milestones and the order they are scheduled to be completed

Which of the following is a DISADVANTAGE of purchasing prewritten software?

The software is controlled by another company.

Which of the following is NOT a limitation of bar codes?

They don't identify the manufacturer.

________ is the amount of bandwidth actually available for you to use.

Throughput

__________________ refer(s) to word-of-mouth advertising.

Viral Marketing

According to the articles what technologies enable businesses and their employees to get in front of clients and customers but do it in a cost-savings manner?

VoIP and web conferencing

According to Cisco, what was considered the "inflection point" for the Internet of Things?

When the number of connected devices outnumbered people on the planet

In terms of maximum operating range, which of the following correctly orders the sort-range wireless technologies from longest range to shortest range?

WiFi, Bluetooth, RFID, NFC

________ is an autonomous device that monitors its own condition as well as physical and environmental conditions around it; it is an underlying technology of ________.

a wireless sensor, IOT

Many experts believe ________ is the solution to the challenge of making money from social networking sites and social commerce sites.

advertising

RFID was developed to replace ________.

bar codes

________ modem services share bandwidth among subscribers in a locality, so speeds can decrease significantly when large numbers of neighbors access the Internet at the same time.

cable

________ refers to efforts by two or more entities who work together to accomplish certain tasks.

collaboration

According to the presenter in the Managing a Website Project video case, what is a critical element for a client to get the most out of a web design team?

communication

According to IT's About Business 6.1, Eriteans who have access to the Internet typically use ________.

dial-up

In the URL "http://www.arizona.edu/index.html", which of the following defines the "domain"?

edu

According to Intel Canada's video "Public, Private and Hybrid Clouds," what type of cloud architecture offers the *least* scalability?

private

Security is greatest when using a ________ cloud.

private

________ require massive amounts of electrical power, air conditioning, backup generators, and security.

server farm

According to IT's About Business 8.6, FedEx used ________ to improve dock operations.

the IoT

When you use Google Drive to work on a document with a classmate, this is considered _________.

virtual collaboration


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