MIS Chapter 12
This is the term used to describe the techniques and technology that make it possible to deal with very large volumes of information that are created and stored for analysis. a) Data Warehouse b) Database c) Big Data d) Data Analytics e) Business Intelligence
Big Data
This is the term used to describe the techniques and technology that make it possible to deal with very large volumes of information that are created and stored for analysis. a) Data warehouse b) Database c) Big data d) Data analytics e) Business intelligence
Big data
These are collections of data designed to support management decision making, and sometimes serve as repositories of organizational knowledge. a) Data-marts b) Data containers c) Data warehouses d) Data storage centers e) RAID
Data Warehouses
Business analytics fuel ________ decision making. a) social b) fact-based c) profit-driven d) intuition-based e) top-down
Fact-based
A company that is using statistical analysis tools to report on why something happened has achieved a higher level of analytical maturity than a company that's using tools to predict what will happen next True or False
False
A company that is using statistical analysis tools to report on why something happened has achieved a higher level of analytical maturity than a company that's using tools to predict what will happen next. True or False
False
Companies that use big data and analytics can be helped by making information more hidden, and making sure to avoid experimentation (which can become reckless). True or False
False
More human contribution goes into creating information than knowledge. True or False
False
More human contribution goes into creating information than knowledge. True or False?
False
Tacit knowledge is easy to formalize True or False
False
This is an ad-hoc codification system that manages tags for annotating and categorizing content. a) Collaborative data store b) Folksonomy c) Data mart d) Socio-content e) Social Network
Folksonomy
Knowledge that has been identified, captured, and leveraged to produce higher-value goods or services or some other competitive advantage for the firm is called: a) Information b) Intellectual capital c) Competitive advantage data d) Business intelligence e) System data
Intellectual capital
All of the following are examples of socialization EXCEPT for: a) Sharing war stories b) Apprenticeships c) Conferences d) Non-structured activities, like an office party or lunch discussion e) Project management
Project management
All of the following are common elements of a BI system EXCEPT for:? a) Reporting b) Dashboards c) Querying d) Supply chain management e) Scorecards
Supply chain management
__________ is hard to explain, hard to transfer, and highly personal to the source. a) Data b) Tactic Knowledge c) Implicit Knowledge d) Explicit knowledge e) Information
Tactic knowledge
________________ is hard to explain, hard to transfer, and highly personal to the source. a) data b) tactic knowledge c) implicit knowledge d) explicit knowledge e) information
Tactic knowledge
An organization's only sustainable competitive advantage lies in: a) The data warehouse. b) The creation of unrealistic expectations. c) The employees' knowledge and how they apply that knowledge to business problems. d) The use of business intelligence. e) The business processes.
The employees' knowledge and how they apply that knowledge to business problems
Knowledge management is the process that generates, captures, codifies and __________ knowledge across an organization in order to achieve a competitive advantage. a) Analyzes b) Transfers c) Applies d) Limits e) Saves
Transfers
Data is defined as simple observations of the state of the world, and it is easily captured on machines. True or False
True
By utilizing business analytics, a company can learn which one of the following? a) Which products are moving slowly versus which products are moving quickly b) Which products have been sold in the past 3 months c) Who is buying the product and what price they're willing to pay d) Where each product sits (warehouse, store or factory location) e) The suppliers who contributed to the manufacturing of the product
Who is buying the product and what price they're willing to pay
This company approach is one in which facts are gathered and analyzed as the first step in decision making. a) Information-driven management b) Hierarchical structure c) Network structure d) Evidence-based management e) Social analytics
d) Evidence-based management
IT is traditionally focused on _________________________. a) data b) tacit knowledge c) implicit knowledge d) explicit knowledge e) information
d) Explicit knowledge
All of the following are main processes of knowledge management EXCEPT: a) The generation of knowledge b) The capturing of knowledge c) The absorption of knowledge d) The codification of knowledge e) The transfer of knowledge
d) The codification of knowledge
Capital One found ________ in combination with business analytics to be a very low-cost way to design and develop new products and services for customers. a) Socialization b) Experimentation c) Absorption d) Externalization e) Globalization
experimentation
IT is traditionally focused on _________________________. a) data b) tacit knowledge c) implicit knowledge d) explicit knowledge e) information
explicit knowledge
_______________ includes the movement from tacit knowledge to explicit knowledge. a) Externalization b) Socialization c) Internalization d) Combination e) Appropriation
externalization
All of the following are main processes of knowledge management EXCEPT: a) The generation of knowledge b) The capturing of knowledge c) The absorption of knowledge d) The codification of knowledge e) The transfer of knowledge
the codifaction of knowledge
