MIS Final Exam

Which statement correctly names the type of HR management software that should be used for the described activity? More than one answer may be correct

-Looking ahead to determine the future workforce needs of the corporation requires recruiting and hiring software. -Ensuring that hourly or salaried employees and independent contractors are paid correctly requires compensation management software. -Documenting employee performance and providing an equitable means of ranking performance requires employee evaluation software.

Data administrators are responsible for the ________ and procedures used to handle the information of an organization. Large companies use/implement the data management policies and procedures most often.

policies

Mainframes were originally developed for their

reliability of handling transactions.

In which of these situations would an enterprise resource planning system (ERP) be clearly helpful? More than one answer may be correct.

-A hospitality brand needs to know how directly its marketing and advertising efforts effect room sales. -An international automaker must coordinate its new-vehicle production line with elements of its supply chain.

Describe who might use mainframe computers. More than one option may be correct.

-An airline taking reservations. -A warehouse restocking a recently published book. -A company seeking better operational efficiency.

Which of the following is a benefit to utilizing employee scheduling software? More than one answer may be correct.

-Automatically schedule employees, freeing up management for more important tasks -Automatically record and add up the number of hours employees are working

From the following list, select the questions that an organization should consider before choosing a new business management system.

-How will the new system interact with existing systems? -Is the change worth the expense and impact on employee morale? -Where will the new system be housed?

Why is it important for managers to seek buy-in from stakeholders when implementing new business intelligence (BI) software? More than one answer may be selected.

-In order for BI software to be worthwhile, users need to understand the process. -If users find the BI software to cumbersome to use, the data that it generates will lead managers to make suboptimal decisions.

From the following list, select all the ways in which management information systems (MIS) have changed the management of organizations.

-Managers (and employees) can communicate different types of information in a greater variety of ways. -Managers can have more information and data about the organization to help them make smarter decisions.

Using a traditional filing system (non-computer) led to many problems like ________ and ________.

-data redundancy -inconsistency

Of the following, select the reasons why up-to-date inventory management systems are highly efficient. More than one answer may be correct.

-estimates of reordering points are highly accurate -forecasts of order quantity levels are much improved

A retail chain store uses a centralized mainframe system that connects all of the cash registers within a region. Regional managers are able pull sales reports for all units on this mainframe. Salespeople are able to easily ring up and total customers purchases, as well as communicate with other associates at different machines. What is his mainframe system an example of? More than one answer may be correct.

-mobile POS stationmobile -client-server network

What is conducted in the process modeling step of business process management?

Analysts use flowcharts and other tools to depict workflow.

The acronym for a database administrator is ________.

DBA

The acronym for Data Governance is ________.

DG

What does the acronym RDBMS stand for?

Relational Database Management Systems

In a data warehouse, data is analyzed using business intelligence (BI) tools, ________ clients, and a variety of analytics applications designed to interpret the data.

SQL

A company uses an HR management system with artificial intelligence to deliver badges to the employees who have received the best scores in annual online training modules and let managers know which employees have not completed it as the deadline approaches. What function is this HR management system helping the company perform?

Training

Business intelligence (BI) is the software and processes that allow organizations to capitalize on the power of big data and predictive analytics. Group starts

True

Which type of business management system is best described as an "off-the-shelf" (OTS) or prepackaged system?

a software as a service (SaaS) system

What is a Gantt chart?

a visual timeline of project phases and tasks

Using a Database Management System (DBMS) increases data security by using ________ so that only authorized users can access data.

access rules

Managers have the greatest degree of control over a new business management system that is implemented as

an on-premises solution.

Which type of business management system would best enable executives to quickly adapt to dynamic business environments by implementing their own changes?

an on-premises system

What is the goal of the process design step of business process management (BPM)?

identify redundancies and inefficiencies in existing processesCorrect

Data centralization is critical for increasing data ________.

integrity

Relational databases use ________ called relationships between tables.

links

Mechanical cash registers were first created to

make it difficult for employees to steal money.

Areas covered in digital governance include data architecture, data ________, data modeling, data warehousing, and data security.

quality

What object is used to store information when creating a database?

tables

How can working with management information system (MIS) affect work-life balance? More than one answer may be correct.

-A steady flow of business information and the need to respond can encroach on personal time. -The temptation to work overtime or without breaks can lead to competition and stress.

Which of the following are examples of cloud-based management information systems support offered by mobile POS systems? More than one answer may be correct.

-A system that keeps track of which required online training courses each employee has taken and makes new training available once prerequisites have been met. -A system that alerts management when different items are selling faster than expected and need to be restocked. -A system that works with payroll systems to keep track of how many hours an employee has worked and totals up their weekly paychecks.

ERD is a method of describing the architecture of databases structurally by using tables.

False

Input devices for POS (point-of-sale) stations include monitors, printers, and speakers.

False

Maintaining referential integrity maintains orphan records

False

Output generated by an executive support system includes as much data and information on a topic as is available.

False

The first step in business process management examines business activities and breaks them down into their individual components. This is called the process decomposition step.

False

An electrical company has decided to open a new location in California. While it will be relocating a small percentage of executives to this new location, most employees will need to be hired from the local area. The company uses its human resource information system to sort resumes based on key words used to describe skills, college attended, and number of years' experience. Any resumes that do not fit within these parameters are not scheduled for in-person interviews. What function is this HR management system helping the company perform?

Recruiting

The first two steps in business process management (BPM) are examining the design of the process and modeling the process. What are the third and fourth steps of the process?

Step 3: running the process; Step 4: monitoring the process

A marketing manager wants to determine which marketing campaign for a specific product was the most successful as determined by the amount of revenue generated. She uses the company's MKIS to determine how much revenue was generated for each of the three major campaigns run that year to determine revenue generated as compared to the cost of the campaign. This is an example of using an MKIS to

assist with cost-benefit analysis

Tasks of a database administrator (DBA) include database security, tuning, ________, and creation of queries and reports used to assist business decisions.

backup

A database management system (DBMS) is a computer program that is used to create, process and administers a ________.

database

Human resource management systems are invaluable to HR managers who lack legal expertise because the systems

ensure that HR actions comply with governmental regulations

Management information systems (MIS) for communication directly support organizational decision making by

helping managers communicate, obtain, discuss, and understand the information necessary for strategic decisions.

What is an important step in integrating cloud computing into a business's IT structure?

secure a dependable, high-speed Internet service

Which of the following is an example of a primary function of human resource information system? More than one answer may be correct.

-A small company selects employees who should be considered for promotion by determining which employees have received the top 10% of performance evaluation scores over a three-year period. -A large corporation changes which insurance carrier will offer health insurance to its employees. Each employee receives an email denoting which of the new insurance carrier's plans is most similar to the plan they are currently signed up for. -An independent bookstore wants to open a new store in a neighboring city and needs to determine how many employees it should hire based on the characteristics and square footage of the new store.

Which of the following is an example of an MKIS being used to evaluate industry trends within a market? More than one answer may be correct.

-Determine if a decrease in sales of a frozen food product is unique to the company or is occurring at all companies that sell that type of frozen food -Determine if increased demand for a cleaning product after a severe weather event occurs in all regions or is just a local phenomenon

Which statement describes an advantage of using a software as a service (SaaS) solution for a business management system? More than one answer may be correct.

-SaaS systems are updated by a third party that ensures compliance with the latest regulations. -SaaS providers have greater resources and expertise in security management than most organizations. -A SaaS solution minimizes the initial startup costs of a business management system.

From the following list, select all the business practices that are both "green" or environmentally responsible and sustainable in terms of a business's current and long-term success and the environment.

-encouraging employees to telecommute -using teleconferencing for meetings -shifting to a shorter, four-day workweek

The name of the man who developed a horizontal bar chart that could be used to visualize a project schedule, which is the most widely used tool in project management, is Henry Ford.

False

The performance of inventory management systems has been greatly advanced since the 1970s through the development of software as a service (SaaS) options and database management systems (DBMS).

False

Information in tables is stored in ________ called records and ________ called fields.

-rows -columns

Some of the duties a database administrator performs include

-security -tuning -backup

The common characteristics of big data include.

-volume -variety -veracity -velocity

In what case or cases might a business not opt for an enterprise resource planning system that includes a customer relationship management system? More than one answer may be correct.

-when it is a smaller organization -when it prefers a cloud-based software as a service (SaaS) package

A search engine continually adjusts its algorithms as more data enter its servers. This is an example of the use of

data analytics.

What business management system seeks to streamline an organization's activities to prevent backlogs and inefficiencies?

Business Process Management (BPM)

When creating a relationship in a relational database management system (DBMS), which object is used?

table

A database and a DBMS are different. A database is a collection of metadata, relationships, and ________.

tables

Decision-making management information systems are necessary because

the amount of information available far exceeds any manager's ability to use it.