Module 1 (chapters 1,2,&3)
According to Katz's skills model, conceptual skills are most important for which level of management?
CEO's and senior officers
As captain of the soccer team, your primary concern is winning games and maintaining the strength of the team. Your players couldn't care less about teamwork and just want to win. Which component of leadership would you recommend the leader focus on?
Common goals
Which leadership trait is associated with having grit?
Determination
James is being considered for a management position. On his trait assessment, he scores low on integrity. In reviewing James' past performance, what finding would be consistent with this trait assessment?
He blames others for his shortcomings
Eleanor's boss really does not understand the technical aspects of the job her group is trying to complete. On the other hand, Eleanor understands the intricacies of the project, and her team members have started to come to her with all of their questions. What has happened in this work setting?
I have emerged as the team leader
Which type of power have people used in recent years to level the playing field among leaders and followers?
Information
Mumford et al.'s skills-based model differs from the "great man" approach in what way?
It assumes that anyone willing to learn can develop leadership skills
Goleman (1995,1998) suggests that emotional intelligence is a set of _________ competencies.
Personal and social
Whose 1955 research article on administrative skills served as the impetus for research on leadership skills rather than traits?
Robert Katz
At work, you are on a team of people searching for a new CEO. Everyone agrees the new CEO needs to have excellent leadership skills, so your team starts writing the job description. Which phrase would you use in the job description to reflect your search for a leader?
Searching for a change agent and creative thinker
Being socially aware, possessing social acumen, practicing self-monitoring, and having the ability to decide on the best response for any given situation, then following through with said decision are all part of Zaccaro's definition of ____________.
Social Intelligence
Mumford's skills model contends that leadership outcomes are the direct result of __________.
a leader's competencies
In the book's definition of leadership, power is described as __________.
a relational concern for both leaders and followers
Jamal and his co-workers are struggling to learn a new software program at work, and he is on a tight deadline to get a report to a major client when his boss decides to step in. Which of the following uses of power by your boss would run counter to the common goals at work?
announcing that anyone who is not proficient by Friday will be replaced
Leaders with strong social judgement skills can easily adapt their actions in light of understanding others' perspectives. This is called ___________.
behavioral flexibility
A student is most likely to become an emergent leader in a group project by ________.
communicating and listening well with group members
Problem solving is a __________.
competency
Persistence, dominance, and drive are characteristics of which trait?
determination
The two leadership outcomes outlined in the skills model are ________.
effective problem solving and performance
The two leadership outcomes outlined in the skills model are ___________.
effective problem solving and performance
Political, economic, and social issues that shape how leaders do their jobs are considered which type of environmental influence?
external
Who is responsible for the leadership process?
followers and leaders
Which of the following problem-solving skills can best be described as the ability to anticipate the implications of executing a plan?
forecasting
Trait assessment instruments can be used on a personal level to ___________.
help people understand how an organization sees them
Jeffrey is the chief financial officer of an established marketing firm. He recently learned that the company is going to try to merge with a new firm. He shares this potential merger with only a few of his mid-level managers he trusts. Jeffrey has __________.
information and legitimate power
A leader who struggles to get her team to complete complex tasks in a timely manner is mostly likely experiencing which type of environmental influence?
internal
Coercive leadership ______.
is forcing followers to do something with penalties and rewards
The "natural leader" trait definition of leadership ___________.
is restricted to those with inborn talent, qualities, or characteristics
Erdem has a genius level IQ and was therefore selected to participate in a leadership development program at work. However, after he is promoted, it becomes apparent that his team is struggling because his ideas are too complicated. The most likely reason for this issue is that Erdem ________.
lacks communication skills
The skills approach, like the trait approach, takes a(n) ___________ perspective on leadership.
leader-centered
The common goals element of the definition of leadership means ___________.
leaders and followers have a mutual purpose
According to Katz's skills model, technical skills are most important for which level of management?
lower and middle management
Arvid works at a new smoothie shop that has not yet made a profit. The boss tells Arvid and the other workers that whoever sells more than 30 smoothies during their shift will earn a bonus. Arvid's boss is primarily using what type of function?
management by developing an incentive program to solve a problem
Jung and Sosik's (2006) research on charismatic leaders found that these leaders consistently exhibited four traits. Which of the following traits was one of the four?
motivation to attain power
In Mumford's skills model, social judgement skills can be defined as ________.
one's ability to understand people and work cooperatively
External factors are those influences that are __________.
outside of a leader's competencies and characteristics
What is self-confidence important in influencing others?
people won't follow someone who seems unsure of themselves
A leader who is liked because they know what they are doing and share knowledge with followers displays _____.
personal power
You really enjoy working for your boss and look up to her or him as a role model. you are more than willing to work hard for the organization because of your relationship with your boss. This is an example of _________.
personal power
Goleman (1995) suggests that emotional intelligence ________.
plays a major role in a person's success
Which of the following problem-solving skills can best be described as the ability to define noteworthy issues or significant problems affecting the organization?
problem definition
Which of the following is a competency in Mumford's skills model?
problem-solving
The four key elements of the definition of leadership used in the text are _____________.
process, influence, group, goal
Emotional intelligence can be described as the ability to __________.
recognize and manage our emotions
What is the emphasis of the trait approach?
role of the leader
Self-esteem and self-assurance are associated with which leadership trait?
self-confidence
Research indicates that a leader's intellectual ability _____________.
should not differ too much from that of followers
A leader who struggles to get her team to complete complex tasks in a timely manner is mostly likely experiencing which type of environmental influence?
situational
__________ Is one of the five major leadership traits that focuses on a leader's inclination to seek out pleasant social relationships.
sociability
The skills approach helps us best identify our __________.
strengths and weaknesses
"To be successful, you should exploit what you are good at. That is, do what you can naturally do well." This statement describes the idea behind _________.
strengths leadership
Perry manages a team at a large company. He excels at understanding problems and identifying technological solutions but is less adept at troubleshooting bugs. Therefore, when troubleshooting is needed, Perry has another member of his team who excels at troubleshooting do this work. This scenario best demonstrates which concept?
strengths leadership
At the upper-management level in an organization, _____________.
technical skills are less important than human skills
Based on the skills approach, how would you define leadership skills?
the knowledge and competencies necessary to accomplish goals
Your parents and older siblings are all successful elected officials. After graduation, it is suggested by many that you should seek office and, in turn, they offer you their support. Which best describes the leadership approach being demonstrated by your supporters?
trait perspective
Daniel is a leader best known for his human skills. Which task most likely fits Daniel's leadership style?
uses sensitivity to assess the needs and motivations of others