Module 1 Lesson 1: Quiz

For managers, in any organization, threats include product or service niches that are underserved, out-of-cycle hiring possibilities, mergers, purchases, or upgrades in equipment, space, or other assets.

False

In the leader role, managers pass privileged information directly to subordinates, whereas in the disseminator role, managers send information to people outside of their organizations.

False

According to Mintzberg, disturbance handler is an interpersonal role.

False

As part of their responsibilities, all managers get involved in planning, scheduling, and monitoring the design, development, production, and delivery of the organization s products and services.

False

Community relations and external consulting are self-described activities of a manager s responsibilities.

False

In a liaison role, a manager performs formal duties like greeting customers and signing contracts.

False

"As monitors, managers are constantly scanning the environment for information, talking with liaison contacts and subordinates, and receiving unsolicited information. "

True

"Executive managers are at the top of the hierarchy and are responsible for the entire organization, especially its strategic direction. "

True

"For managers, threats include technological breakthroughs on the part of competitors, obsolescence in their organization, and dramatically shortened product cycles. "

True

"While the entrepreneur role describes managers who initiate change, the disturbance or crisis handler role depicts managers who must involuntarily react to conditions. "

True