MODULE 3

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What is a mediation script?

- a mediation "script" is a mental statement that helps prepare you to mediate effectively. you can write them down. - if you have a few basic mediation scripts, you can adapt them to almost any situation where you have to intervene to preform a mediation

What are the 5 steps for mediation?

- interpret what was just said - identify yourself as the interpreter - mediate briefly - report your mediation to the other party - resume interpreting

What is project implicit?

A Harvard-based project supported by decades of research that lets you explore your own unconscious bias in a series of tests.

Why is transparency so important when you mediate?

If you are not transparent you undermine communicative autonomy and direct communication aas well as trust. some interpreters who are not transparent can be patronizing or paternalistic...

How would you handle a term you dont know if it comes up during the session?

Request a clarification. Use a dictionary. check electronic glossary. clarify that you dont know how to interpret the term. request that the speaker/signer offer another term.

When should you mediate?

When the potential consequences of NOT interevening exceed the risks of interveneing.

When should you mediate?

When the potential consequences of NOT intervening exceed the risks of intervening.

Do interpreters need to report or interpret (for the other party) what they say when they intervene?

YES. Transparency is required under the NCIHC (and the textbook) ethics and standards. you have to interpret everything- including what you say!

What does it mean to identify or point out a cultural misunderstanding without explaining it?

You Identify a cultural barrier by stating what you see is causing the misunderstanding. for example, you could say, the interpreter senses a misunderstanding about what hot and cold foods are to both parties and let the doctor ask what the patient thinks about hot and cold food. In other words, you facilitate a cultural discussion. you dont explain anything or speak for a patient or client.

Why shouldnt you explain a cultural misunderstanding yourself?

You could be wrong. You are taking away a person voice. You undermine communicative autonomy. you might be patronizing or paternalistic, you could lead the other party to mentally stereotype that culture based on your information. (accept and reasonable answer)

Define mediation

any act or utterance of the interpreter that goes beyond interpreting and is intended to address a barrier to communicate or service delivery (or access to the service)

What is bias?

refers to a personal attitude or perspective that is not impartial and tends to favor one viewpoint or social group over another. usually unconscious.

Define intervening.

the act of interrupting a session for any reason

Why should you have mediation scripts?

they will make you more efficient mediators!

What is a good guideline for mediation? (hint: when in...)

when in doubt, stay out!


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