MOR 220 EXAM 3

Where should identification viewing take place?

Viewing room

When a body is received at the funeral home a record should have all of the following EXCEPT

when the apprentice was called

Which of the following is not on the cremation authorization form?

An explanation of why the family chose cremation

A duty to make good any loss, damage, or liability incurred by another is the definition of:

Indemnity

An instrument in writing whereby one person, as principal, appoints another as his agent and confers authority to perform certain specified acts of kinds of acts on behalf of a principal is known as what?

Power of Attorney (POA)

What must be signed when releasing cremated remains to the authorizing agent?

Receipt of Cremated Remains

Which of the following describes cremation?

Reducing the body to inorganic bone fragments

When a person dies and does not have a pre-need funeral service contract or written document meeting the requirements, who has the final say in the arrangements of funeral services?

Any of the above, depending upon the circumstances and the state of jurisdiction.

What documentation form must be completed for each embalming?

Case report

Tossing cremated remains to the wind is termed:

Casting

Common circumstances resulting in litigation with respect to cremation include

Cremating the wrong body Cremating without authority or informed consent Co-mingling cremated remains

It is the responsibility for the funeral director to secure a legally signed and executed cremation authorization form for every....

Cremation service provided

Which jurisdiction requires crematory employees to be trained to avoid potential bloodborne pathogens as well as being introduced to workplace safety measures?

Occupational Safety and Health Administration (OSHA)

A process for identification and disposal of personal effects and other items attached to, or present with the deceased should always begin with:

A complete inventory of any and all personal effects as noted on the embalming case report when the body is received into custody by funeral service personnel.

A communal repository for cremated remains is termed a/an:

Ossuary

What is the best and preferred way to receive all types of authorization?

Authentic signature from party with rights of disposition

The preparation of the body prior to cremation is always decided by:

Authorizing Agent

When commingling of cremated remains is chosen, a commingling of remains authorization form should be filed and signed by whom?

Authorizing Agent

In what ways can the identity of the remains be verified?

Authorizing agent actually viewing Photographs Identifying marks on the person

What is a common problem faced by funeral homes regarding cremated remains?

Disposition of unclaimed cremated remains

This exists when a person executes a power of attorney which will become or remain effective in the event he or she should later become disabled.

Durable Power of Attorney (DPOA)

This document should be utilized as a standard practice for each deceased individual received into the care funeral home facility.

Embalming report

The term to describe cremated remains placed in a columbarium niche:

Entombment

This must be removed before a cremation takes place:

Pacemaker

Under which jurisdiction is cremation required to be included on price lists of those who offer both funeral goods and services to consumers?

Federal Trade Commission (FTC)

When utilizing a third party crematory, best practices are to take the body to this place while transferring the loved one from the place of death.

Funeral facility

If an authorizing agent wants to witness the body being placed into the crematory, which of the following should be discussed? I. A clear understanding of the cremation process II. The authorizing agent must understand it may be emotionally disturbing to witness III. That it is considered morbid IV. Request a waiver be signed by the authorizing agent

I. A clear understanding of the cremation process II. The authorizing agent must understand it may be emotionally disturbing to witness IV. Request a waiver be signed by the authorizing agent

When embalming is declined for identification viewing, minimal care should still be completed, this includes which of the following? I. Aspiration of excess fluids and gasses II. Washing of the remains III. Setting facial features IV. Removal of visible tumors

I. Aspiration of excess fluids and gasses II. Washing of the remains III. Setting facial features

Authorization forms need to I. Be clear, legible and orderly II. Evoke plain language III. Have a clear title at the top IV. Use normal vernacular of those in funeral service profession

I. Be clear, legible and orderly II. Evoke plain language III. Have a clear title at the top

When does identification of the deceased prior to cremation become less of an issue for funeral practitioners? I. Embalming has been selected II. Visitation has been selected III. The deceased died at home IV. When no third party crematory is being used

I. Embalming has been selected II. Visitation has been selected

If a family chooses to fly with the cremated remains, which of the following are important requirements to inform them of? I. Hand carry the cremated remains through the TSA check points II. Cremated remains can be inside checked baggage if in a plastic bag III. Cremated remains must not be in lead lined container IV. Carry all necessary documentation with the cremated remains

I. Hand carry the cremated remains through the TSA check points III. Cremated remains must not be in a lead lined container IV. Carry all necessary documentation with cremated remains

When a family chooses to have the cremated remains scattered, the funeral director should inform them of which of the following? I. Legal restrictions II. Local customs III. Advantages of keeping a small portion IV. Instructions for specific method of scattering chosen

I. Legal restrictions II. Local customs III. Advantages of keeping a small portion IV. Instructions for specific method of scattering chosen

Options for commingling of cremated remains include which of the following? I. Placing cremated remains of more than one person in the same urn II. Placing remains in an ossuary III. Scattering of cremated remains

I. Placing cremated remains of more than one person in the same urn II. Placing remains in an ossuary III. Scattering of cremated remains

Which of the following are accepted methods of communication when attempting to contact the person with the highest legal standing for disposition: I. Telephone II. Certified mail III. Email IV. Facebook

I. Telephone II. Certified mail III. Email IV. Facebook

The following are suggested procedures for identification when a cremation will take place. What is the correct order of identification? i. Verification at the beginning of the clean out of the cremation chamber ii. Family identifies at the funeral home iii. Verification upon delivery to the crematory iv. Verification before placement in the cremation chamber

II. Family identifies at the funeral home III. Verification upon delivery to the crematory IV. Verification before placement in the cremation chamber

Which of the following is an acceptable way of shipping cremated remains domestically? I. USPS Standard Mail II. USPS Return receipt requested III. USPS Registered Mail IV. USPS Priority Mail Express

IV: USPS Priority Mail Express

According to the National Funeral Directors Association (NFDA), 37 states require this prior to cremation:

Identification

An x-ray cannot be taken on which type of urn material?

Lead

Your best friend's mother passed away and can't make it to the arrangement. She is the authorizing agent and will be giving authorization for the cremation. She texts you her permission to go ahead with the cremation. Do you approve with this type of authorization?

No, because you don't actually know it was her that sent the text

If a family is adamant about not viewing the deceased, what should the next step be?

Request a waiver be signed releasing the funeral provider of liabilities of misidentification

Who has the right to include and exclude people from viewing the body?

The authorizing agent

Which mail service(s) will ship cremated remains?

USPS Priority Mail only

How does the USPS know that cremated remains are being shipped?

The use of a "Cremated Remains" shipping label

How many nautical miles off shore must cremated remains be scattered or buried?

Three

All crematory operators must document all cremations utilizing a cremation log. What are necessary items to be included in the log?

Time cremation is started Time cremation is completed Day of the cremation

What should be at the top of all authorization forms?

Title of the form

When is a burial transit permit required?

Transit out of state

The verification of identification of the deceased begins at the place of death and ends:

When the authorized family members receive the container holding cremated remains At the place of final disposition

When is it permissible to take a photograph for identification purposes?

When the authorizing agent(s) have given written permission

With regard to the cremation, when can a funeral professional consider the family served?

When the cremated remains have been released in another manner as authorized in writing. Once the cremated remains have been verified and returned to the legal authorizing agent(s)