MS-900 Microsoft 365 Fundamentals: Describe Microsoft 365 apps and services

What was microsoft to do renamed to in teams?

"Planner" is the new name, it unifies Planner, Project in web and To Do into a unified experience. However, the web version is still named "To Do".

Extend Teams by using collaborative apps

A collaborative app is a solution integrated or built into teams. Teams is an extensible platform that you can create custom applications on. For example extend teams by adding Power BI, Power Apps, Dynamics 365 or other third-party apps.

Microsoft 365 CoPilot

AI-powered productivity tool in Microsoft 365. Powered by LLMs and utilizes data from Microsoft Graph, and integrates with Microsoft 365 apps and services.

Microsoft Graph

API from microsoft that is the gateway to rich, people centered data and intelligence in microsoft 365.

Intune admin center

Admin center for intune.

What reports are available in Microsoft 365 admin center?

Adoption score: Adoption score provides metrics in two areas -> People experiences which quanitifies how the organization works using categories like content collaboration, mobility, communications, meetings and teamwork. -> Technology experiences which quantifies the efficient use of Microsoft 365. Usage: Helps to see how Microsoft 365 apps and services are used across your organization.

Microsoft Bookings

Appointment scheduling and management system. Simplify process of scheduling and appointments. Integrates with Outlook. Includes staff schedules, business hours, services and pricing.

Tenant-attach

Attach your existing configuration manager infrastructure to intune.

Meetings in team

Audio, video and screen sharing up to 1000 people. View only capabilities are for participants over 1000, up to 20000. Participants does not need to be member of organization to join, nor do they need to have teams account.

Streamline everyday processes

Automate workflows, and enable business logic to siplify asks, create forms, and connect your processes with Power Apps and Power Automate.

Productive and collaborative

Be productive and collaborative with Teams, SharePoint, OneDrive. Shared tasks and automated business processes.

Why does employees want more flexibility in their choice of workplace?

Because how we work is transforming towards hybrid and flexible work.

Chat and instant messaging

Benefits of teams chatting: 1. Instantly connect. 2. Take conversations anywhere. 3. Keep team focused. 4. Reduce email clutter.

Viva Connections

Branded app for employees to find everything they need and stay connected.

Create professional-looking content in real-time

Bring ideas to life with Office apps like word, excel, powerpoint and onenote.

Microsoft 365 unleashes creativity and productivity by?

By generating first drafts, beautiful presentations, and data visual to iterate on. And by surfacing information you need across Microsoft 365 apps, summarizing emails and meetings, taking notes, identifiying actions items, and enabling anyone to build apps and bots faster.

CoPilot can search what?

Can search web, but also your Microsoft 365 data.

Microsoft Intune

Cloud based endpoint management solution that manages user access to organizational resources and simplifies app management across many types of devices. - Allows management of users and devices - Streamlines app management - Automates policy deployment - Company Portal - Integrates with threat defense tools

Microsoft Teams Phone

Cloud based phone system native to Microsoft Teams. Allows you to make and receive voice and video over PSTN or internet connection.

Microsoft 365

Cloud productivity platform, including office productivity apps, device management, intelligent security etc. Tools of Microsoft 365 help productivity, collaboratin and communication securely.

Loop

Co-creation experience that bring together teams, content and tasks.

Online meetings

Collaborate through online meetings, webinars, live events or audio and video conferencing.

Hybrid work

Combination of traditional, in-person office work and remote offsite work.

Connected

Connect to cloud based resources and data from anywhere, as well as on-premise resources.

Microsoft Viva four unique experience areas

Connection: To keep everyone informed, included, and inspired. Insight: To improve productivity and wellbeing with actionable insights. Purpose: To align people's work to team and organizational goals. Growth. To help employees learn, grow, and succeed.

What are the Viva apps as it pertains to the four areas?

Connection: Viva Connections and Viva Experience Insights: Viva Insights and Viva Glint Purpose: Viva Goals Growth: Viva Learning Viva Topics

Copilot chat in teams and copilot for teams meeting

Copilot can transcribe and summarize info from meetings. You can also use Copilot chat in teams to search information.

Microsoft Forms

Create forms to capture data. Create surveys, quizzes, polls, questionnaires, registration and more.

Microsoft 365 tenant

Dedicatd instance of the services of Microsoft 365 and your organization data stored within a specific default location.

Channels

Dedicated sections within a team, used to organize conversation and content by specific topic, projects, disciplines, or whatever works for your team. Standard channels are open to all members. Private channels are for selected members. Shared channels are for both internal and external identities. You can invite people to shared channel, even if they are not part of team.

Viva Topics

Delivers knowledge discovery experience that help people connect to information and experts across organizations. Categorize content into topic cards.

Deployment methods for Microsoft 365 apps

Deploy with configuration manager (distribution point in office) Deploy from CLoud with Office Deployment Tool (OTD), downloads via terminal the office content delivery network (CDN). A configuration file is used to determine settings to apply. Deploy from a local source with the office deployment tool (OTD). OTD but the source is local from your network. Self-install from the cloud, users can install directly on client from office portal.

Deployment rings

Deployment rings are deployment methods used to seperate devices into a deployment timeline. A common ring structure uses three deployment groups: Preview: Evaluate new features. Limited: Validate the feature on pilot devices. Broad: Deploy to rest of devices.

Windows Autopilot

Deployment service and setups and pre-configures new devices, getting them ready for use.

Azure Virtual Desktop

Desktop-as-service and app virtualization solution. AVD allows user to connect to a windows desktop running in the cloud. It's the only solution that delivers multi-session on Windows.

Windows 365

Desktop-as-service that creates a new virtual machine. it is intended as dedicated endpoint for a end user. Windows 365 is available in two licenses: 1. Windows 365 Business 2. Windows 365 Enterprise

Managed

Devices can be managed from cloud with security settings, allowed apps and to require compliance with system health.

Audio conferencing

Dialing in from phone to meeting. Has a limit of 1000 phones at same time.

Always stay connected and organized

Emails, calendar appointments, and conctacts all in one place with Outlook and prioritize tasks with Microsoft To Do.

Microsoft Viva

Employee experience platform (EXP) that empowers people and teams to be their best.

Frontline workers

Employees whose primary function is to work directly with customers or the general public, for example retail, rescue or healthcare workers.

Unleash your creativitiy and perform tasks faster

Enhance creativity, productivity and skills with Copilot for Microsoft 365

Collaborate through business-class email and calendaring

Exchange

Sway

Express ideas using interactive, web-based canvas.

Release types

Feature updates: Adds new functionality and released twice a year. Quality updates: Provides security and reliability fixes. Issues once a month as non-security releases or combined security + non-security releases

External access

Formerly known as federation, allows external to access resources in your tenant

Employee experiences

Foster inclusive culture and increased wellbeing while exposing all neccesary resoruces for success by Viva experience and viva engage.

Microsoft 365 user portal

Gives access to microsoft 365 apps. You can access your content from anywhere with a device and internet access. The office app is the new Microsoft 365 app.

Teams

Group of people, content and tools surrounding different projects, interests or outcomes. Teams can be private or public. Teams has limit of ten thosuand people.

Microsoft 365 can support frontline workers how?

Has capabilities to empower organization to meet diverse needs of all your workers - wherever, whenever, however. Gives all the tools they need to connect, collaborate and be more productive and secure in this hybrid world.

Flexible work

Hybrid work model that allows you to combine in-person and remote however best fits you.term-8

Cloud attach

In scenarios where you have both cloud and on-premise endpoints that needs to be managed. Cloud attach allows you to connect on-premises configuration manager to the cloud. Configuration manager is considered cloud attached if it uses at least one of the three cloud attach features which is co-management, tenant attach and endpoint analytics.

CoPilot security

Inerhits comprehensive security, compliance and privacy safeguards like authentication, boundaries and protection as part of Microsoft 365. Also is safer by not training on customer data, following permissions, and only surfacing accessible information to individuals.

Microsoft To Do

Intelligent task management system that is focused on your tasks as person. Tasks can come from: 1. User input. 2. Planner tasks. 3. Outlook tasks. 4. Linked resources.

Viva Learning

Learning hub in teams that lets you integrate learning and building skills into your day. Connect content from your organization, learning management systems, third party providers and microsoft.

Microsoft Planner

Light-weight task management tool for planning, managing and completing task-based initiatives. Planner provides a simple and visual way for teams to organize their work.

Secure

Logons are secured by MFA, and Windows 10/11 protect against malware and data loss.

Copilot develop skills by?

Making you better at what your good at.

Delve

Manage user profile and discover content in Microsoft 365.

What is not included in Microsoft 365 apps subscriptions?

Microsoft Project and Visio is not included in these two types of subscriptions.

Distribute videos across your team or organization

Microsoft Stream (on SharePoint)

Deployment methods

Modern deployment methods provides streamlined, cost effective deployments: 1. Windows Autopilot: Self-deployment to intune since pre-enrolled in autopilot. Customize OOBE experience. Simplifies device lifecycle management. 2. In-place upgrade: Provides automated process for upgrading windows installations, retains data, settings, drivers and apps. Dynamic deployment methods enables to configure apps and settings for specific use cases without having to deploy custom image: 1. Subscription activation: Can step up edition of windows based on license in microsoft 365. 2. Azure Active Directory (Azure AD) joined with automatic mobile device management (MDM) enrollment: Automatically joins to Entra ID and is configured by MDM. 3. Provisioning package configuration: Uses windows imaging and configuration designer (ICD) tool to create provisoning packackes that contain all configs, settings and apps that can be applied to devices. Traditional deployment methods use legacy methods to deploy OS: 1. New computer: deploy new device or wipe existing device and deploy again with fresh image 2. Computer refresh: wipe and load, redeploy device by saving user state, wiping disk, then redeploying user state. 3. Computer replace: replace existing device with a new one. You save user state and restore it on the new one.

Co-management

Move workloads from configuration manager to intune and define who the management authority is for that workload. This is a type of "lift-and-shift" operation.

Meet app

New app in teams that allows you to stay on top of meetings. Prepare for upcoming meetings, catch up on meetings you miseed, and find recordings, chats and recaps - all in one place.

Viva Goals

OKR management solution for organization. Connect employees to organization's goals, stay aligned, and drive business results.

Difference between Office 365 and Microsoft 365

Office 365 is a cloud based service that includes your typical office apps, along with services such as Exchange, SharePoint, Teams and OneDrive. Microsoft 365 is a cloud based service that includes the above mentioned apps, plus Windows and enterprise mobility plus security. Enterprise mobility and security (EMS), includes Entra ID and Intune.

Configuration Manager

On-premise management solution

Collaborate on files in real-time

OneDrive

Viva Glint

People driven paltform aka "voice of the employee" solution that helps organizations understand and improve engagement with immediate visiblity into employee experience.

Endpoints

Physical devices such as mobile devices, desktop computers, virtual machines etc.

Microsoft 365 admin center

Portal for managing Microsoft 365. Has simplified and dashboard view. Dashboard view is more complex.

Microsoft Project

Project management tool for complex work efforts, tasks, resoruces and dependencies. Plan and track work that might require dynamic scheduling, budgeting, subtasks, and/or dependent tasks.

Endpoint Analytics

Provide metrics and recommendations on health and performance of clients.

Viva Insight

Provides data driven, privacy protected insights and actionable recommendations that help everyone work smarter and achieve balance.

CoPilot for One Drive

Search files and retreive content within files.

What are some other reports in other admin centers?

Security - Microsoft Defender Compliance - Microsoft Purview Endpoint Manager Entra ID Exchange SharePoint Teams

Zero trust model

Security model consisting of three guiding principles, verify explicitly, use least privilege access, and assume breach.

Update channels for Microsoft 365 apps

Security updates and non-security updates. Three channels: 1. Current channel: default channel that recevies updates immediatly when they are available 2. Monthly enterprise channel: recieve update once a month 3. Semi-annual enterprise channel: recieve update once every six month

Viva Sales

Seller experience that uses Microsoft 365 and teams to automatically capture, access and register data into any CRM system.

Servicing channels

Servicing channels are the first way to seperate users into deployment groups for feature and quality updates. There are three channels, and they provide different levels of flexibility for when these updates are provided to clients: Windows Insider Program: Preview program for testing and giving feedback for features to be released. General Availability Channel: Default servicing channel for windows devices, given out annually. Long-term servicing channel: LTSC designed for specialist systems and devices that don't run office apps such as medical equipment or ATMs. This channel recieves new features every two or three years.

Whats the difference between servicing channels and deployment rings?

Servicing channels define when an update is made available while deployment rings define when an update is actually deployed.

Share news and content with people inside and outside your organization

SharePoint

Microsoft Lists

Smart information tracking app that can make lists for team. It's an evolution from SharePoint lists. You can use this for tracking resources, issues, introduction programs and event itinerary.

Endpoint management solution

Solution to be able to manage endpoints

Live events

Structured meetings that enable organization to schedule and produce events that stream to large audiences, up to 20000 participants. Includes Q&A experience. Live events can be created wherever your audience, team or community resides, such as stream, teams or viva engage. Live events only provides one-way interaction.

Webinars

Structured meetings where presenters and participants ahve clear roles. Webinars provides two-way interactions, participants up to 1000 have fully interactive capabilities.

CoPilot in SharePoint

Takes existing document or presentation and turns it into SharePoint page.

Bring everyone together in one place to meet, chat, call, and collaborate

Teams

What is connected experience in office apps?

The ability to analyze content and give recommendations, such as proofing in word, designer suggestions in powerpointe etc.

Microsoft 365 Apps

Type of license which includes desktop, web and mobile version of Office 365 core apps. Has two types of subscriptions: 1. Microsoft 365 Apps for business 2. Microsoft 365 Apps for enterprise

Work and communicate with your team from anywhere

Use Microsoft Teams to connect with anyone, anywhere. Create a Team or team channel to access shared content and collaborate on projects in real-time.

Optimize and simplify operations

Use work management tools such as Project, Planner, To Do, Forms and Lists. Plan projects effectively, simplify scheduling and collection of data, organize tasks, track information and manage your to-do list.

Stay connected and share your availability

Viva

Network and engage with people across your organization

Viva Engage

Viva Engage

Viva Engage connects leaders and employees to openly share, ideate, problem solve, and contribute across boundaries.

Windows-as-a-Service

WaaS is a model designed to simplify deployment and servicing of windows endpoints.

Clipchamp

Web video creation and editing.