MS-900 Microsoft Class Book

Windows 365 and Azure Virtual desktop are both what type of service? A. Desktop-as-a-Service B. On-premises service C. Windows-as-a-Service

A

What is Microsoft 365? A. A cloud-based subscription service that consists of apps and services such as Office apps, Teams, Windows, world-class security, and more. B. A cloud-based service that automatically creates a new type of Windows virtual machine. C. A one-time purchase for innovative Office apps to install on one computer.

A

Azure Active Directory Free

-The free version allows you to administer users and create groups, synchronize with on-premises Active Directory, create basic reports, configure self-service password change for cloud users, and enable single sign-on across Azure, Microsoft 365, and many popular SaaS apps. -included with subscriptions to Office 365, Azure, Dynamics 365, Intune, and Power Platform.

Management in the cloud

-Through a web portal. -Using a command line interface. -Using APIs. -Using PowerShell.

Reports in the Microsoft 365 admin center

-Adoption score provides insights into your organization's digital transformation journey through its use of Microsoft 365 and the technology experiences that support it. Your organization's score reflects people and technology experience measurements and can be compared to benchmarks from organizations similar to yours. Adoption score provides metrics, insights and recommendations in two areas: people experiences and technology experiences. -People experiences. Quantifies how the organization works using Microsoft 365 categories like content collaboration, mobility, communication, meetings and teamwork. -Technology experiences. Endpoint analytics helps you understand how your organization can be impacted by performance and health issues with your hardware and software. -Usage reports help you see how users are using Microsoft 365 apps and services across your organization. These reports can help you make changes or steer user behavior to maximize the benefits you get with Microsoft 365. You can drill down into each product report to get more detailed insights about the activities within each product. For example, you can understand the activity of each user licensed to use Microsoft 365 Apps by looking at their activity across the apps and how they're utilized across platforms.

If your organization requires frequent feature updates for Microsoft 365 Apps on a predictable release schedule, which update channel is best? A. Current Channel B. Monthly Enterprise Channel C. Semi-Annual Enterprise Channel

B

What is Windows-as-a-Service? A. The ability to run Windows as a virtual desktop. B. Windows with regular feature updates. C. Windows mobile.

B

IaaS Responsibilities

Customer: -Identity and Infrastructure -Applications -Network Controls -Operating Systems

Windows Insider Program - Servicing Channel

provides organizations with the opportunity to test and provide feedback on features that will be shipped in the next feature update. New features are delivered to the Windows Insider community during the development cycle through a process called flighting. This process will allow organizations to see exactly what Microsoft is developing and start their testing as soon as possible. Microsoft recommends that all organizations have at least a few devices enrolled in this program.

Deployment Methods for Microsoft 365 Apps

-Deploy from a local source with Configuration Manager. Manage your deployment with Configuration Manager, and download and deploy Office from distribution points on your network. -Deploy from the cloud with the Office Deployment Tool (ODT). Manage your deployment with the ODT and install Office on client devices directly from the Office Content Delivery Network (CDN). The deployment tool is run from the command line and uses a configuration file to determine what settings to apply when deploying Office. Microsoft recommends using the Office Customization Tool to create a configuration file. -Deploy from a local source with the Office Deployment Tool (ODT). Manage your deployment with the ODT, and download and deploy Office from a local source on your network. -Self-install from the cloud. Manage your deployment from the Office portal and have your users install Office on their client devices directly from the portal.

Windows Client Release Types

-Feature updates -Quality updates

Tenant-Attach

-If you need to manage a combination of both cloud and on-premises endpoints, you can use cloud attach to use both Intune and Configuration Manager. -Cloud attach consists of tenant attach, co-management, and Endpoint analytics. -sets up synchronization between your Configuration Manager site and your Intune tenant. This synchronization provides you with a single view for all devices that you manage from the Microsoft Endpoint Manager admin center.

Microsoft 365 Admin Center

-Manage users by adding, deleting, restoring users or resetting a user's password. -Manage licenses by adding and removing license. -Manage a Microsoft 365 group by creating a group, deleting a group, and editing the name or description. -Manage billing. -View or create service requests. -Manage global settings for apps. -View activity reports. -View service health.

Reports in other Admin Centers

-Security - Microsoft 365 Defender. View information about security trends and track the protection status of your identities, data, devices, apps, and infrastructure. -Compliance - Microsoft Purview. View status and trends for the compliance of your Microsoft 365 devices, data, identities, apps, and infrastructure. -Endpoint Manager. View reports through Microsoft Intune on endpoint compliance, health, and trends in your organization. -Azure Active Directory. View activity reports, which include registration and usage. These reports help you understand the behavior of users in your organization like registrations and sign-ins. -Exchange. View reports of email flow within your organization and mailbox migration batches created for your organization. -SharePoint. View reports on the security and compliance of your data in SharePoint. These reports include sharing links to identify potential oversharing and sensitivity labels applied to files to monitor sensitive content. -Teams. View usage reports to gain insights and information on Teams usage. Your organization can use these reports to better understand usage patterns like how users are using Teams, and what devices they use to connect to Teams.

System Assigned Managed Identity

-Some Azure services allow you to enable a managed identity directly on a service instance. When enabled an identity is created in Azure AD that's tied to the lifecycle of that service instance. When the resource is deleted, Azure automatically deletes the identity for you. By design, only that Azure resource can use this identity to request tokens from Azure AD.

Windows 365 Cloud PCs

-Windows 365 is a cloud-based service that automatically creates a new type of Windows virtual machine for your end users. -Securely stream the full Windows experience including, apps, data, and settings, from the Microsoft cloud to any personal or corporate device. -Stream your apps, data, content, and settings from the Microsoft cloud to any device and pick up where you left off. -Personalized Windows 365 Cloud PCs available across devices. -Dedicated to a single user. -Simple to deploy and manage from a single console. -Easily set up and scale Cloud PCs to fit your needs and securely support changing workforce needs and new business scenarios. -Assign a license to a user and Windows 365 is automatically provisioned for that user. -Azure computing and storage are Microsoft managed with a fixed cost.

Azure Active Directory Pay-as-you-go

-You can get other feature licenses separately, such as Azure Active Directory Business-to-Customer (B2C). B2C can help you provide identity and access management solutions for your customer-facing apps.

Windows Autopilot

-a cloud-native service that sets up and pre-configures new devices, getting them ready for use. -can be used to reset, repurpose, and recover devices. It's designed to simplify the lifecycle of Windows devices, for both IT and end-users, from initial deployment through end of life. -used to preconfigure devices, automatically join devices to Azure Active Directory or enroll devices in Intune, customize out of box experience and more. -can also integrate with Configuration Manager and co-management for more device configurations.

Azure AD

-a cloud-native service that's used by Intune to manage the identities of users, devices, and groups. The Intune policies you create are assigned to these users, devices, and groups. When devices are enrolled in Intune, your users sign in to their devices with their Azure AD accounts.

Windows Client

-a comprehensive desktop operating system that allows you to work efficiently and securely. It's important to keep the desktop operating system up to date because it helps devices run efficiently and stay protected.

Deployment Rings

-a deployment method used to separate devices into a deployment timeline. Each comprises a group of users or devices that receive a particular update together. -IT administrators set criteria that should be met to control delay time or completion before deployment to the next broader ring of devices and users can occur. -Commonly uses three deployment groups 1. Preview 2. Limited 3. Broad

Azure Virtual Desktop (AVD)

-a modern and secure desktop and app virtualization solution that runs on the cloud. -allows users to connect to a Windows desktop running in the cloud. It's the only solution that delivers multi-session on Windows. -gives you the ability to access your desktop and applications from virtually anywhere. -Set up a multi-session Windows Client deployment that delivers a full Windows experience with scalability. -Dedicated to a single user or used by multiple users, using FSLogix technology. -Present Microsoft 365 Apps for Enterprise and optimize it to run in multi-user virtual scenarios. -Bring your existing Remote Desktop Services (RDS) and Windows Server desktops and apps to any computer. -Virtualize both desktops and apps. -Manage desktops and apps from different Windows and Windows Server operating systems with a unified management experience. -Azure computing and storage are customer managed with consumption based costs.

Windows-as-a-Service (WaaS)

-a new way to work with the Windows desktop. -model is designed to make life easier for both users and IT professionals by simplifying the deployment and servicing of Windows client computers. -maintains a consistent and current Windows experience for users.

Endpoint Manager Admin Center

-a one-stop web site to add users and groups, create and manage policies, and monitor your policies using report data. If you use Configuration Manager tenant-attach or co-management, you can see your on-premises devices and run some actions on these devices.

Managed Identities

-a type of service principal that are automatically managed in Azure AD and eliminate the need for developers to manage credentials. -provide an identity for applications to use when connecting to Azure resources that support Azure AD authentication and can be used without any extra cost. -Two types: 1. System Assigned 2. User Assigned

Feature Updates - Release Type

-add new functionality and are released twice a year. Because these updates are more frequent, they're smaller. There are many benefits: -There's less disruption and effort to apply new features. -Users are more productive with earlier access to new Windows features. -Users take less time to adapt to smaller changes. -The workload and cost impact of updating Windows is reduced.

Service Principal

-an identity for an application. For an application to delegate its identity and access functions to Azure AD, the application must first be registered with Azure AD to enable its integration. -Once registered, it is created in each Azure AD tenant where the application is used. -enables core features such as authentication and authorization of the application to resources that are secured by the Azure AD tenant.

Configuration Manager

-an on-premises management solution to manage desktops, servers, and laptops that are on your network or internet-based. -used to manage data centers, apps, software updates, and operating systems. You can cloud-enable it to integrate with Intune, Azure Active Directory, Microsoft 365 Defender, and other cloud services. -used to manage applications, OS deployments, software updates, monitor compliance, and more.

Co-management

-combines your existing on-premises Configuration Manager investment with the cloud-based features in Intune, including using the web-based Endpoint Manager admin center. -It helps you unlock more cloud-powered capabilities like conditional access. -enables you to concurrently manage Windows 10 or later devices by using both Configuration Manager and Microsoft Intune.

Long-term servicing channel

-designed for specialist systems and devices that don't run Office apps such as medical equipment or ATMs. These devices typically perform a single task and don't need frequent updates compared to other devices in the organization. This channel receives new features every two or three years.

Azure Active Directory Office 365 Apps

-edition allows you to do everything included in the free version, plus self-service password reset for cloud users, and device write-back, which offers two-way synchronization between on-premises directories and Azure AD. -edition of Azure Active Directory is included in subscriptions to Office 365 E1, E3, E5, F1, and F3.

Azure Active Directory Premium P1

-edition includes all the features in the free and Office 365 apps editions. It also supports advanced administration, such as dynamic groups, self-service group management, Microsoft Identity Manager (an on-premises identity and access management suite) and cloud write-back capabilities, which allow self-service password reset for your on-premises users.

Servicing channels

-the first way to separate users into deployment groups for feature and quality updates. There are three. Each provides different levels of flexibility for when these updates are delivered to client computers. 1. Windows Insider Program 2. General Availability Channel 3. Long-term servicing channel

Dynamic deployment methods

-enable you to configure applications and settings for specific use cases without having to deploy a new custom organization image to the device. -Subscription activation uses a subscription to switch from one edition of Windows to another when a licensed user signs into a device. For example, you can switch from Windows 10 Pro to Windows 10 Enterprise. -Azure Active Directory (Azure AD) joined with automatic mobile device management (MDM) enrollment automatically joins the device to Azure AD and is configured by MDM. The organization member just needs to provide their work or school user ID and password. -Provisioning package configuration uses the Windows Imaging and Configuration Designer (ICD) tool. This tool is used to create provisioning packages that contain all the configuration, settings, and apps that can be applied to devices.

Limited Deployment Ring

-for pilot and validation. -The purpose to validate the update on representative devices across the network.

Preview Deployment Ring

-for planning and development. -The purpose is to evaluate the new features of the update.

Broad Deployment Ring

-for wide deployment. -Once the devices in the limited ring have had a sufficient stabilization period, it's time for broad deployment across the network.

Microsoft 365 User Portal

-gives you access to your email, calendar, and documents through Microsoft 365 apps like Office, Teams, Outlook, and more, on the web. -You can access your data from anywhere with a device and internet access. -Users can sign in with their email account and password through www.office.com. Only the apps the user has licenses for will appear. -allows for quick, easy viewing and editing of files saved online through OneDrive

Modern deployment methods

-grasp both traditional on-premises and cloud services to deliver a streamlined, cost effective deployment experience. -Windows Autopilot allows IT professionals to customize the out-of-box experience (OOBE) for Windows PCs and provide end users with a fully configured new Windows device. Users can go through the deployment process independently, without the need to consult their IT administrator. -In-place upgrade provides a simple, automated process that uses the Windows installation program to upgrade from an earlier version of Windows. This process automatically preserves all data, settings, drivers, and applications from the existing operating system version. In-place upgrade requires the least IT effort, because there's no need for any complex deployment infrastructure.

Endpoint Analytics

-is a cloud-native service that provides metrics and recommendations on the health and performance of your Windows client devices. -part of the Microsoft Adoption Score. These analytics give you insights for measuring how your organization is working and the quality of the experience you're delivering to your users. -can help identify policies or hardware issues that may be slowing down devices and help you proactively make improvements before end-users generate a help desk ticket.

Azure Active Directory Premium P2

-offers all the Premium P1 features, and Azure Active Directory Identity Protection to help provide risk-based Conditional Access to your apps and critical company data. -gives you Privileged Identity Management to help discover, restrict, and monitor administrators and their access to resources, and to provide just-in-time access when needed.

Quality Updates - Release Type

-provide security and reliability fixes. These updates are issued once a month as non-security releases or combined security + non-security releases. Non-security releases allow IT admins to do an early validation of content. In addition, a cumulative update is released which includes all previous updates. There are a couple of benefits: -Identified security issues are fixed and deployed quickly, helping to keep devices secure. -Everyone receives security fixes regularly, keeping all devices aligned.

General Availability Channel - Servicing Channel

-receives new functionality with feature update releases annually. This model is ideal for pilot deployments and testing of feature updates. It's also ideal for users such as developers who need to work with the latest features. Organizations can choose when to deploy updates once the latest release has gone through pilot deployment and testing.

Traditional deployment methods

-use existing tools to deploy operating system images. -New computer, or also called bare metal, is when you deploy a new device or wipe an existing device and deploy with a fresh image. -Computer refresh, or also called wipe-and-load, is when you redeploy a device by saving the user state, wiping the disk, then restoring the user state. -Computer replace is when you replace an existing device with a new one. You save the user state on the old device and then restore it to the new device.

User Assigned Managed Identity

-you may also create a managed identity as a standalone Azure resource. -Once created you can assign it to one or more instances of an Azure service. -the identity is managed separately from the resources that use it.

What is Viva Insights? A. A tool that provides data-driven, privacy-protected insights, and recommendations to improve productivity and wellbeing. B. A tool that brings together relevant news, conversations, and resources in the applications and devices you use every day. C. A centralized learning hub in Microsoft Teams that lets you seamlessly integrate learning and building skills into your day.

A

Viva Insights categorizes insights into what three areas? A. Personal insights, Operational analytics, and Organization trends B. Personal insights, Teamwork habits, and Organization trends C. Business leader insights, Service usage, and Operational analytics

B

Which admin center can you view information about security trends and track the protection status of your identities, data, devices, apps, and infrastructure? A. Compliance - Microsoft Purview B. Security - Microsoft 365 Defender C. Endpoint Manager

B

Which of the following service is a cloud-based unified endpoint management solution that simplifies management across multiple operating systems, cloud, on-premises, mobile, desktop, and virtualized endpoints? A. Configuration Manager B. Windows Autopilot C. Microsoft Intune

C

Which type of reports are available to view in the Microsoft 365 admin center? A. Security score and Usage B. Productivity score and Usage. C. Adoption score and Usage.

C

Update Channels

Microsoft provides each update channel with two other types of updates that are released every month: -Security updates, are updates that help keep Office protected from potential malicious attacks. -Non-security updates (quality updates), are updates that provide stability or performance improvements for Office. Here are the three primary update channels for Microsoft 365 Apps: 1. Current Channel receives feature updates as soon as they're ready, but there's no set schedule. This channel also receives security and non-security updates around two or three times a month. Microsoft recommends this channel because it provides users with the newest Office features as soon as they're ready. 2. Monthly Enterprise Channel receives feature updates once a month, on the second Tuesday of the month. This monthly update can include feature, security, and non-security updates. Microsoft recommends this channel if you want to provide your users with new Office features once a month on a predictable release schedule. 3. Semi-Annual Enterprise Channel receives feature updates every six months, in January and July on the second Tuesday of the month. This update can include feature, security, and non-security updates. Microsoft recommends this channel only for those select devices in your organization where extensive testing is needed before rolling out new Office features.

Responsibilities dependent on the cloud service model

-Operating systems -Network controls -Applications -Identity and infrastructure

What is hybrid work? A. A work model that only supports traditional, in-person office work. B. A work model that only supports remote, offsite work. C. Hybrid work is a model that supports a combination of traditional, in-person office work and remote, offsite work.

C

What type of cloud service type would a Finance and Expense tracking solution typically be in? A. Infrastructure as a Service (IaaS) B. Platform as a Service (PaaS) C. Software as a Service (SaaS)

C

Which Microsoft work management tool is designed to help you plan, manage, and complete tasks on a Kanban board? A. Project B. To Do C. Planner

C

Which role is considered a frontline worker? A. Web developer for a tech company B. Editor for a magazine C. Sales associate for a grocery store

C

You've recently been asked to manage a project that includes people from inside and outside your organization. You need to share files with everyone on the project. Which Microsoft product is most suitable? A. Outlook B. Yammer C. OneDrive

C

Your organization needs to give users the ability to communicate in email, access their calendar and store contacts, all in one place. Which Microsoft product is most suitable? A. OneDrive B. Bookings C. Outlook

C

Benefits of Security and Governance in the cloud

Governance: -cloud features support governance and compliance. -set templates help ensure that all your deployed resources meet corporate standards and government regulatory requirements. -you can update all your deployed resources to new standards as standards change. -Cloud-based auditing helps flag any resource that's out of compliance with your corporate standards and provides mitigation strategies. -software patches and updates may also automatically be applied, which helps with both governance and security. Security: -you can find a cloud solution that matches your security needs. -If you want maximum control of security, infrastructure as a service provides you with physical resources but lets you manage the operating systems and installed software, including patches and maintenance. -If you want patches and maintenance taken care of automatically, platform as a service or software as a service deployments may be the best cloud strategies for you. -cloud providers are typically well suited to handle things like distributed denial of service (DDoS) attacks, making your network more robust and secure. By establishing a good governance footprint early, you can keep your cloud footprint updated, secure, and well managed.

Development Framework

PaaS provides a framework that developers can build upon to develop or customize cloud-based applications. Similar to the way you create an Excel macro, PaaS lets developers create applications using built-in software components. Cloud features such as scalability, high-availability, and multi-tenant capability are included, reducing the amount of coding that developers must do.

SaaS Responsibilities

Shared: -Identity and Infrastructure Cloud Provider: -Applications -Network Controls -Operating Systems

PaaS Responsibilities

Shared: -Identity and Infrastructure -Applications -Network Controls Cloud Provider: -Operating Systems

Analytics or business intelligence

Tools provided as a service with PaaS allow organizations to analyze and mine their data, finding insights and patterns and predicting outcomes to improve forecasting, product design decisions, investment returns, and other business decisions.

Zero Trust

a security model consisting of three guiding principles: -Verify explicitly -use least privilege access -assume breach.

Word

can help you create impressive documents and improve your writing with built-in intelligent features like Microsoft Editor and Researcher.

PowerPoint

can help you create polished presentations that stand out with intelligent features like Presenter Coach and PowerPoint Designer.

Publisher

can help you create polished, professional content from greeting cards, labels to newsletters and marketing materials.

Access

can help you create your own database apps easily without being a developer.

Outlook

can help you manage your email, calendar, tasks, and contacts together in one place.

OneDrive

can help you save, access, edit and share files and photos wherever you are.

Excel

can help you simplify complex data and create easy-to-read spreadsheets and visualizations.

OneNote

can help you with your note taking needs by organizing your notes into tabs and subsections creating a single digital notebook.

Dynamics 365

-a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, artificial intelligence (AI) driven insights. -These applications unify customer relationship management (CRM) and enterprise resource planning (ERP) capabilities by delivering new purpose-built applications designed to connect customers, products, people, and operations.

Azure Arc

-a set of technologies that helps manage your cloud environment. -can help manage your cloud environment, whether it's a public cloud solely on Azure, a private cloud in your datacenter, a hybrid configuration, or even a multi-cloud environment running on multiple cloud providers at once.

Viva Topics

-delivers a knowledge discovery experience that helps people connect to information and experts across their organization. -uses artificial intelligence (AI) to automatically organize company-wide content and expertise into relevant topic cards. -Clicking on a card opens a topic page with related documents, conversations, videos, and people. -brings knowledge to your users in the Microsoft 365 apps they use every day. Experts can rapidly curate and share knowledge through simple, highly customizable web pages.

Frontline Workers

-employees whose primary function is to work directly with customers or the general public providing services, support, and selling products, or employees directly involved in the manufacturing and distribution of products or services

Vertical Scaling

-focused on increasing or decreasing the capabilities of resources. -if you were developing an app and you needed more processing power, you could add more CPUs or RAM to the virtual machine. -if you realized you had over-specified the needs, you could lower the CPU or RAM specifications.

Cost Predictability

-focused on predicting or forecasting the cost of the cloud spend. -you can track your resource use in real time, monitor resources to ensure that you're using them in the most efficient way, and apply data analytics to find patterns and trends that help better plan resource deployments. -By operating in the cloud and using cloud analytics and information, you can predict future costs and adjust your resources as needed. -use tools like the Total Cost of Ownership (TCO) or Pricing Calculator to get an estimate of potential cloud spend.

High Availability

-focuses on ensuring maximum availability, regardless of disruptions or events that may occur. -uptime guarantees depending on the service. These guarantees are part of the service-level agreements (SLAs).

Performance Predictability

-focuses on predicting the resources needed to deliver a positive experience for your customers. -Autoscaling, load balancing, and high availability -If you suddenly need more resources, autoscaling can deploy additional resources to meet the demand, and then scale back when the demand drops. -if the traffic is heavily focused on one area, load balancing will help redirect some of the overload to less stressed areas.

Delve

-helps manage your Microsoft 365 profile. -It lets you search for and discover content across Microsoft 365 based on personalized insights.

Sway

-helps you express ideas using an interactive, web-based canvas. -It can help you quickly and easily create professional, interactive, and visually appealing designs from images, text, documents, presentations, videos, maps, and more.

The Microsoft 365 Developer Program

-includes a Microsoft 365 E5 developer subscription that you can use to create your own sandbox and develop solutions. This program is independent of your production environment. The program includes 25 user licenses and lasts for 90 days. You can build Microsoft Teams apps, Office add-ins for Word, Excel, PowerPoint, or Outlook, or SharePoint add-ins, using Microsoft Graph, the SharePoint Framework, Power Apps, and more.

Microsoft Planner

-intuitive, collaborative task management tool that enables people to plan, manage, and complete task-based initiatives. -provides a simple and visual way for teams to organize their work. As a web-based tool, it is accessible from anywhere and available as a mobile app for both iOS and Android. -Add structure to task-based teamwork and organize the activities in your project by creating a plan. -Assign and manage tasks on a Kanban board using task cards and add those tasks to buckets. -Task cards populate with various information, such as due dates, status, priority, checklists, labels, and file attachments. -Receive notifications to stay on top of deadlines. -Monitor your team's progress with colorful visual cues and built-in status reporting. -Utilize the visuals such as the task board, charts page, and a schedule view to summarize the status of your entire plan and individual tasks. -Integrate with Teams by adding a "Tasks by Planner" tab, use @mentions in Word, Excel, and PowerPoint to assign tasks, and add your tasks to your calendar in Outlook or Microsoft To Do.

Microsoft 365

-is a cloud-based service that brings together best-in-class productivity apps from Office 365 with advanced device management, intelligent security, and innovative online services, plus Windows 10, and Enterprise Mobility + Security. -can help you and your organization of any size. -help drive productivity, collaboration, and communication securely across many devices, whether you are at home, in the office, out in the field, or on the go. -includes everyone in digital transformation while ensuring a trusted, secure and modern experience for every employee at any time, and anywhere.

Microsoft 365 Apps

-is a cloud-connected version of Office, an always up-to-date suite of the core desktop apps. -for business and for enterprise subscriptions -includes Access (PC only), Excel, Microsoft Teams, OneDrive, OneNote, Outlook, PowerPoint, Publisher (PC only), and Word. -You can use these applications to connect with services such as Microsoft Exchange Online and SharePoint Online.

Azure VMware Solution

-lets you run your VMware workloads in Azure with seamless integration and scalability.

Scalability

-major benefit of cloud computing -refers to the ability to adjust resources to meet demand. If you suddenly experience peak traffic and your systems are overwhelmed, the ability to scale means you can add more resources to better handle the increased demand. -the cloud is a consumption-based model, you only pay for what you use. If demand drops off, you can reduce your resources and thereby reduce your costs. -Scaling generally comes in two varieties: vertical and horizontal. Horizontal scaling is adding or subtracting the number of resources.

Multi-Cloud

-you use multiple public cloud providers. -use different features from different cloud providers. -started your cloud journey with one provider and are in the process of migrating to a different provider. -you deal with two (or more) public cloud providers and manage resources and security in both environments.

Viva Connections

-your gateway to a modern employee experience. -offers organizations a branded company app for employees to find everything they need to get their jobs done and stay connected. It's a customizable app in Microsoft Teams that gives everyone a personalized "home" destination to discover relevant news, conversations, and quick access to the tools and resources they need to succeed.

3 Main Cloud Models

1. private 2. public 3. hybrid.

According to the shared responsibility model, which cloud service type places the most responsibility on the customer? A. Infrastructure as a Service (IaaS) B. Software as a Service (SaaS) C. Platform as a Service (PaaS)

A

What is characterized as the ability of a system to recover from failures and continue to function? A. Reliability B. Predictability C. Scalability

A

What is cloud computing? A. Deliver of computing services over the internet. B. Delivery of storage services over the internet. C. Delivery of websites accessible via the internet.

A

Which Microsoft Viva app is a centralized learning hub? A. Viva Learning B. Viva Connections C. Viva Topics

A

Which cloud service type is most suited to a lift and shift migration from an on-premises datacenter to a cloud deployment? A. Infrastructure as a Service (IaaS) B. Platform as a Service (PaaS) C. Software as a Service (SaaS)

A

You need a way to simplify the process of scheduling and managing appointments and want to give your customers the flexibility to book their own appointments. Which Microsoft work management tool is most suitable? A. Bookings B. Planner C. Project

A

Which cloud model uses some datacenters focused on providing cloud services to anyone that wants them, and some data centers that are focused on a single customer? A. Public cloud B. Hybrid cloud C. Multi-cloud

B

Which type of scaling involves adding or removing resources (such as virtual machines or containers) to meet demand? A. Vertical scaling B. Horizontal scaling C. Direct scaling

B

You're going to write a research paper and would like help with editing, finding reliable sources and creating a bibliography. Which Microsoft 365 app is most suitable? A. OneNote B. Word C. PowerPoint

B

You're managing a project with people working in different locations. To improve collaboration and team work, you're encouraging more frequent and informal communication via online meetings and chat. Which Microsoft product is most suitable? A. SharePoint B. Teams C. OneDrive

B

Your organization is launching an important new product. You want to host a major online event to announce it to your industry. You'll have several people speaking plus Q&A. Which type of Teams meeting should you schedule? A. Online meeting B. Live event C. Webinar

B

Management of the cloud

-Automatically scale resource deployment based on need. -Deploy resources based on a preconfigured template, removing the need for manual configuration. -Monitor the health of resources and automatically replace failing resources. -Receive automatic alerts based on configured metrics, so you're aware of performance in real time.

Yammer

-Have open and dynamic communication with leaders, employees and partners -a social network for organizations. Share knowledge, news, events, blogs, and polls. Deliver live and on-demand events and training. Discuss ideas, give feedback, and network with others through communities. -a secure enterprise social network designed for connecting and engaging people across your organization. -helps facilitate community collaboration and idea-sharing among leaders, coworkers and partners from anywhere.

Yammer - 2 types of networks

-Internal network, also known as a home network, is restricted to users inside the organization. Only employees with a valid corporate email address can join the internal network and access its content and users. -External network, includes invited users from outside your organization. It's a space for you to engage with outside partners, like customers, suppliers, or investors.

Microsoft Graph

-Microsoft 365 learns from users and collects valuable insights through this -the gateway to data and intelligence in Microsoft 365. -Collecting valuable insights helps to deliver enhanced experiences that continually get better over time and keep users protected.

Public Cloud

-No capital expenditures to scale up -Applications can be quickly provisioned and deprovisioned -Organizations pay only for what they use -Organizations don't have complete control over resources and security

Benefits of the Consumption-Based Model

-No upfront costs. -No need to purchase and manage costly infrastructure that users might not use to its fullest potential. -The ability to pay for more resources when they're needed. -The ability to stop paying for resources that are no longer needed.

Private Cloud

-Organizations have complete control over resources and security -Data is not collocated with other organizations' data -Hardware must be purchased for startup and maintenance -Organizations are responsible for hardware maintenance and updates

Hybrid Cloud

-Provides the most flexibility -Organizations determine where to run their applications -Organizations control security, compliance, or legal requirements

Responsibilities always retained by the customer

-The information and data stored in the cloud -Devices that are allowed to connect to your cloud (cell phones, computers, and so on) -The accounts and identities of the people, services, and devices within your organization

Responsibilities always retained by the cloud provider

-The physical datacenter -The physical network -The physical hosts

Viva Learning

-a centralized learning hub in Microsoft Teams that lets you seamlessly integrate learning and building skills into your day. -brings enterprise learning into the flow of work by connecting content from your organization, Learning Management Systems, third-party providers, and Microsoft. -Along with AI providing aggregation and recommendations, it also allows for easy sharing, assigning, and tracking capabilities.

Power BI

-a cloud-based suite of business analytics tools that lets anyone connect to, visualize, and analyze data. -Find and share meaningful insights with hundreds of data visualizations, built-in AI capabilities, tight Excel integration, and pre-built and custom data connectors.

Microsoft Intune

-a cloud-based unified endpoint management solution. It manages user access and simplifies app and device management across your many devices, including mobile devices, desktop computers, and virtual endpoints. You can protect access and data on organization-owned and users personal devices. -supports Android, Android Open Source Project (AOSP), iOS/iPadOS, macOS, and Windows client devices. It integrates with other services, including Azure Active Directory, on-premises Configuration Manager, mobile threat defense (MTD) apps and services, Win32 and custom LOB apps, and more. -has compliance and reporting features that support a Zero Trust security model.

Hybrid Work

-a combination of traditional, in-person office work and remote, offsite work. This mix of work locations allows employees to enjoy greater flexibility in their lives.

Whiteboard

-a freeform, digital canvas. It functions like a traditional whiteboard, but hosted virtually. -It allows you to visualize ideas, processes and enhance learning with the use of drawing, adding shapes, colors or sticky notes.

Viva Goals

-a goal-setting and objectives and key results (OKR) management solution for your entire organization. -allows you to connect your employees to your organization's goals, stay aligned at scale, and drive business results to empower people and teams to understand their impact. -Manage and surface goals with various interfaces and integrations, such as Microsoft Teams, web, mobile and email.

Flexible Work

-a hybrid work model that allows you to combine remote and in-person days however works best for you. This model gives employees the most freedom as they can set their own schedules with a combination of the two.

Viva Sales

-a seller experience application that uses Microsoft 365 and Microsoft Teams to automatically capture, access, and register data into any customer relationship management (CRM) system. -It's designed to help sellers boost productivity, lighten workloads, save time, and help salespeople sell more.

Microsoft Forms

-a simple, lightweight app that allows you to quickly and easily capture the information you need. Create surveys, quizzes, polls, questionnaires, registrations and more. -Insert quizzes, surveys, polls, and other types of forms into other Office products. -Enhance your form by adding a logo, displaying pictures or videos next to questions. -Share your quiz or form and collaborate with others or share it as a template. -Invite others to respond to your form using any web browser or mobile device. -View real-time results as they're submitted. -Use built-in analytics to evaluate responses. -Export results to Excel for more analysis or grading.

Microsoft Lists

-a smart information tracking app that gives you and your team a flexible way to organize information and work. -Quickly create a list from scratch or use a ready-made template. -Create a list in a SharePoint site or in Microsoft Teams. -Create a list with various columns, include links, pictures and attach files. -Sort, group, format and filter lists to highlight the most important information. -Automate a list to streamline work and save time. -Track history of a list item over time with versions.

Reliability

-ability of a system to recover from failures and continue to function. -one of the pillars of the Microsoft Azure Well-Architected Framework. -With a decentralized design, the cloud enables you to have resources deployed in regions around the world. With this global scale, even if one region has a catastrophic event other regions are still up and running. -In some cases, your cloud environment itself will automatically shift to a different region for you, with no action needed on your part.

Horizontal Scaling

-adding or subtracting the number of resources. -if you suddenly experienced a steep jump in demand, your deployed resources could be increased (either automatically or manually). -you could add additional virtual machines or containers -if there was a significant drop in demand, deployed resources could be decreased

The work management solutions

-allow your teams to work the way they want, giving organizations the results they need. -include Microsoft Project, Planner, Bookings, To Do, Forms, and Lists. Each tool is designed with different features so you can choose the best tool to help you manage your type of work.

Microsoft Bookings

-an appointment scheduling and management system. Bookings simplify the process of scheduling and managing appointments. -includes a web-based booking calendar and integrates with Outlook to optimize your staff's calendar and give your customers the flexibility to book a time that works best for them. -Manage staff schedules, set business hours, services, and pricing. -Define appointment types and details, and customize how appointments are scheduled through a web-based business-facing page. -Add buffer time between appointments for any required pre or post-appointment activities. -Create a booking page where your customers and clients can schedule and reschedule appointments on their own. -Share the booking page via a direct link, your Facebook page, and link embedding within your website. -Ensure customers receive proper confirmations and reminders with automatic appointment notifications through email and SMS. -Utilize the business-facing mobile app to view your appointments, access customer lists, and contact information, and make manual bookings on the go. -Integrate with Microsoft Teams or Skype for Business to support virtual appointments and Bookings calendar management through the Bookings app in Teams

Configurable Sandbox

-an empty sandbox that you must populate with sample data. This sandbox can take up to two days to provision. You can customize your domain name.

Dynamics 365 Customer Voice

-an enterprise feedback management application you can use to easily keep track of the customer metrics that matter the most to your business. -It adds rich insights by feeding real-time survey data into customer records and helps you stay informed on what customers value and how they view your products and services.

Clipchamp

-an in-browser video creation and editing experience. -Create compelling videos using its library of filters, styles, transitions, and stock media combined with the power of a multi-track audio and video compositing editor.

Microsoft To Do

-an intelligent task management app that makes it easy to plan and manage your day. Access across devices including iOS, Android, Windows, and the web. -Focus and achieve your most important tasks with a daily to-do list called "My Day." -Utilize smart suggestions to add tasks, upcoming or overdue tasks. -Share lists and assign tasks with colleagues, friends, and family. -Break down more complex tasks into subtasks. -Schedule reminders and repeatable tasks. -Sync your tasks across Outlook, Teams and Planner, and generate tasks from flagged Outlook emails.

Predictability

-can be focused on performance predictability or cost predictability. -Both performance and cost predictability are heavily influenced by the Microsoft Azure Well-Architected Framework.

Microsoft Teams

-can help you bring everyone together in one place to meet, chat, call, and collaborate. -a hub for teamwork. -Create a team for everyone who shares the same manager, or create a team for a special project. -Bring your team together in one central place to meet, chat, call, and collaborate on projects.

Microsoft Azure

-cloud computing platform with an ever-expanding set of services to help you build solutions to meet your business goals. -has simple web services for hosting your business presence in the cloud. -supports running fully virtualized computers managing your custom software solutions. -provides a wealth of cloud-based services like remote storage, database hosting, and centralized account management. -offers capabilities like artificial intelligence (AI) and Internet of Things (IoT) focused services.

Instant Sandbox

-comes pre-provisioned with Microsoft Teams, SharePoint, Outlook, and Office. You get pre-installed data and can't customize your domain name.

Lift-and-shift migration

-common scenarios for IaaS -you're standing up cloud resources similar to your on-prem datacenter, and then simply moving the things running on-prem to running on the IaaS infrastructure.

Channels

-dedicated sections within a team to keep conversations and content organized by specific topics, projects, disciplines, or whatever works for your team. -where discussions happen and where the work actually gets done. Files that you share in a channel (on the Files tab) are stored in SharePoint. -Standard channels are open to all team members. -Private channels are for selected team members. -Shared channels are for people both inside and outside the team.

Platform as a Service (PaaS)

-middle ground between renting space in a datacenter (infrastructure as a service) and paying for a complete and deployed solution (software as a service). -the cloud provider maintains the physical infrastructure, physical security, and connection to the internet. They also maintain the operating systems, databases, middleware, development tools, and business intelligence services -you don't have to worry about the licensing or patching for operating systems and databases. -Depending on the configuration, you or the cloud provider may be responsible for networking settings and connectivity within your cloud environment, network and application security, and the directory infrastructure. -is well suited to provide a complete development environment without the headache of maintaining all the development infrastructure. -Scenarios -Development framework -Analytics or business intelligence

Cloud Computing Pricing Models

-pay-as-you-go pricing model. You typically pay only for the cloud services you use, which helps you: -Plan and manage your operating costs. -Run your infrastructure more efficiently. -Scale as your business needs change. -Instead of maintaining CPUs and storage in your datacenter, you rent them for the time that you need them. The cloud provider takes care of maintaining the underlying infrastructure for you.

Microsoft Project

-powerful project management tool designed for more complex work efforts. -for the web is Microsoft's most recent offering for cloud-based work and project management. Provides simple, powerful work management capabilities to meet most needs and roles. Tackle anything from small projects to large initiatives. Use to plan and manage work that may require dynamic scheduling, subtasks, and/or dependent tasks, regardless of team size. -Quickly kick off a project and assign tasks and schedules keeping team members and managers on the same page. -Automatically update the timeline through the powerful scheduling engine helping you reduce your time and effort. -Utilize the easy-to-use views such as grid views, Kanban-style task boards, and timeline Gantt charts. -Integrate with Microsoft Teams to enrich collaboration across the project. -Create stunning interactive dashboards in Power BI so you can visualize every aspect of the project at a glance. -Extensible with other platform apps and data because Project is built on the Power Platform.

Viva Engage

-powers the social layer of Microsoft Viva and Microsoft 365. -connects leaders and employees to openly share, ideate, problem solve, and contribute across boundaries. -app is integrated in Microsoft Teams that surfaces existing and new employee experiences powered by Yammer services. -features will also appear in Yammer web, desktop and mobile apps.

Viva Insights

-provides data-driven, privacy-protected insights and actionable recommendations that help everyone in the organization work smarter and achieve balance. -Personal, manager, and leader insights are available within the app in Microsoft Teams or through the web app. -It uses quantitative and qualitative data to empower individuals, managers, and leaders to improve organizational productivity and wellbeing.

Office 365

-software-as-a-service -a cloud-based service that includes apps such as Word, Excel, PowerPoint, and Outlook along with services such as Microsoft Exchange, SharePoint, Teams and OneDrive.

OpEx

-spending money on services or products over time. -EX: Renting a convention center, leasing a company vehicle, or signing up for cloud services -with cloud computing you don't pay for the physical infrastructure, the electricity, the security, or anything else associated with maintaining a datacenter. Instead, you pay for the IT resources you use. If you don't use any IT resources this month, you don't pay for any IT resources.

Cloud computing

-the delivery of computing services over the internet. -include common IT infrastructure such as virtual machines, storage, databases, and networking. -expand the traditional IT offerings to include things like Internet of Things (IoT), machine learning (ML), and artificial intelligence (AI). -uses the internet to deliver these services, it doesn't have to be constrained by physical infrastructure the same way that a traditional datacenter is. -if you need to increase your IT infrastructure rapidly, you don't have to wait to build a new datacenter—you can use the cloud to rapidly expand your IT footprint.

Software as a Service (SaaS)

-the most complete cloud service model from a product perspective. -you're essentially renting or using a fully developed application. Email, financial software, messaging applications, and connectivity software are all common examples -the least flexible, but the easiest to get up and running. It requires the least amount of technical knowledge or expertise to fully employ. -places the most responsibility with the cloud provider and the least responsibility with the user. -customer is responsible for the data that is put into the system, the devices that are allowed to connect to the system, and the users that have access. -cloud provider is responsible for physical security of the datacenters, power, network connectivity, and application development and patching. -Scenarios -Email and messaging. -Business productivity applications. -Finance and expense tracking.

Infrastructure as a Service (IaaS)

-the most flexible category of cloud services, as it provides you the maximum amount of control for your cloud resources. -the cloud provider is responsible for maintaining the hardware, network connectivity (to the internet), and physical security. -Customer responsible for everything else: operating system installation, configuration, and maintenance; network configuration; database and storage configuration -essentially renting the hardware in a cloud datacenter, but what you do with that hardware is up to you. -Scenarios -Lift-and-Shift migration -Testing and development

Shared Responsibility Model

-these responsibilities get shared between the cloud provider and the consumer. Physical security, power, cooling, and network connectivity are the responsibility of the cloud provider. The consumer isn't collocated with the datacenter, so it wouldn't make sense for the consumer to have any of those responsibilities. -the consumer is responsible for the data and information stored in the cloud. The consumer is also responsible for access security -With an on-premises datacenter, you're responsible for everything. With cloud computing, those responsibilities shift. -IaaS places the most responsibility on the consumer, with the cloud provider being responsible for the basics of physical security, power, and connectivity. -SaaS places most of the responsibility with the cloud provider. -PaaS evenly distributes responsibility between the cloud provider and the consumer.

CapEx

-typically a one-time, up-front expenditure to purchase or secure tangible resources. -EX: A new building, repaving the parking lot, building a datacenter, or buying a company vehicle