NCO DLC Test 3 - Multiple Choice

The barriers to interaction are ______ and _____. a. competitive interrupting and the content-only response b. turn maintaining and competitive interruption c. content-only response and paralanguage

The barriers to interaction are competitive interrupting and the content-only response.

The Chairman of the Joint Chiefs of Staff has the authority to order the use of nuclear weapons. a. True b. False

B. False

The Air Force Global Strike Command (AFGSC) was created in 2009 to (Select all that apply) ____ Execute nuclear weapons with precision when called upon by our Nation ____ Mandate rules for storage and handling nuclear weapons ____ Ensure oversight of the nuclear mission of the US Air Force ____ Restore our country's and our allies' faith in our ability to safeguard nuclear assets

"X" Execute nuclear weapons with precision when called upon by our Nation ____ Mandate rules for storage and handling nuclear weapons "X" Ensure oversight of the nuclear mission of the US Air Force "X" Restore our country's and our allies' faith in our ability to safeguard nuclear assets

Individual reliability encompasses two processes: ______________________and ensures that those persons whose behavior demonstrates integrity, reliability, and are trustworthy to the United States shall be allowed to perform duties associated with nuclear weapons; _________________ requires the presence at all times two PRP individuals perform tasks and duties associated with the nuclear weapon.

Individual reliability encompasses two processes: "Personnel Reliability Program (PRP)" ensures that those persons whose behavior demonstrates integrity, reliability, and are trustworthy to the United States shall be allowed to perform duties associated with nuclear weapons; "two-person concept" requires the presence at all times two PRP individuals perform tasks and duties associated with the nuclear weapon.

The Air Force Global Strike Command operates two new commands that encompass two numbered Air Forces: ____________ Air Force, which is responsible for all nuclear-capable ____________; and the ____________ Air Force, which is responsible for all ____________.

The Air Force Global Strike Command operates two commands that encompass two numbered Air Forces: 8th Air Force, which is responsible for all nuclear-capable bombers; and the 20th Air Force, which is responsible for all ICBMs.

What tools can be used to help solve problems that reoccur in an organization?

The OODA Loop and the Eight-Step Problem Solving method

The three factors of interpersonal communication are ______, _______, and _______. a. Knowing yourself, knowing others, and the message. b. Knowing others, self-monitoring, and perception checking c. Knowing yourself, self-monitoring, and the message

The three factors of interpersonal communication are knowing yourself, knowing others, and message.

The three most critical factors to consider in selecting the setting are ______, ______, and______. a. location, body language, and time b. location, space, and time c. space, time, and attitude

The three most critical factors to consider in selecting the setting are location, space, and time.

What two incidents led to the US Air Force reemphasizing the nuclear enterprise?

The unauthorized movement of nuclear weapons and the misshipment of sensitive missile components.

This is the characteristics of the voice. It is often just as important as, if not more important than, the actual words you speak. The statement above BEST identifies ________. a. rate b. tone c. paralanguage

This is the characteristics of the voice. It is often just as important as, if not more important than, the actual words you speak. The statement above BEST identifies paralanguage.

To explain or tell the meaning of something; presenting it in understandable terms BEST defines _______. a. translation b. solicitation c. interpretation

To explain or tell the meaning of something; presenting it in understandable terms BEST defines interpretation.

Since the US has an alliance with Country "X", the President and NSC determined that the violence and unrest has created a humanitarian crisis. People aren't getting the food and medical care they need. Therefore, within a matter of hours, C-130s carrying troops and supplies was headed to a safe location near Country "X". This scenario BEST illustrates an example of ________________________. a. Precision Engagement b. Rapid Global Mobility c. Information Superiority

a. According to the JIIM Operations chapter, Precision Engagement is the ability to command, control, and employ forces to cause specific strategic, operational, or tactical effects. There is no indication that this is happening in the scenario. b. CORRECT. According to the JIIM Operations chapter, Rapid Global Mobility refers to the timely movement, positioning, and sustainment of military forces and capabilities through air and space, across the range of military operations. In the scenario, troops are headed to Country "X" in a matter of hours with supplies. This is made possible by Rapid Global Mobility c. According to the JIIM Operations chapter, Information Superiority is the ability to collect, control, exploit, and defend information while denying an adversary the ability to do the same. There is no indication that this is happening in the scenario.

The CJCS functions include which of the following? a. Delegating authority to subordinate JFCs and component commanders commensurate with their responsibilities b. Prescribing the chain of command to the commands and forces within the command c. Preparing strategic plans for the Armed Forces

a. According to the JIIM Operations chapter, the Joint Force Commander delegates authority to subordinate JFCs and component commanders commensurate with their responsibilities. b. According to the JIIM Operations chapter, prescribing the chain of command to the commands and forces within the command is a function of the Combatant Commander. c. CORRECT. According to the JIIM Operations chapter, one of the functions of the CJCS includes preparing strategic plans for the Armed Forces.

_______ exercise COCOM over their assigned forces and establishes personnel policies to ensure proper and uniform standards of conduct within the command. a. Service Component Commanders b. Combatant Commanders c. Joint Force Commanders

a. According to the JIIM Operations chapter, the Service Component Commander leads a command that consists of their Service (Army, Navy, Air Force, Marines) contribution to a joint force. b. CORRECT. According to the JIIM Operations chapter, Combatant Commanders exercise COCOM over their assigned forces and establishes personnel policies to ensure proper and uniform standards of conduct within the command. c. According to the JIIM Operations chapter, JFCs organize forces to accomplish the mission based on their intent and CONOPS.

SrA Knight has been tasked with a no-notice deployment to Country "X". She doesn't understand why the US has to get involved in another country's problems. Her supervisor, TSgt Foye, tells her our Nation has decided that promoting security, especially with our allies like Country "X" is an objective that supports the National Security Strategy. TSgt Foye says, "Your job as a Security Forces member is key to not only promoting security, but also deterring future conflict. Executing your job allows us to meet our global responsibilities." TSgt Foye's comments BEST identify objectives of the ____________ and its impact on mission effectiveness. a. National Security Strategy b. National Military Strategy c. National Defense Strategy

a. According to the JIIM Operations chapter, the enduring national interests of the NSS include security, prosperity, values, and international order. Although the scenario mentions security, it's referring to promoting security, which along with deterring conflict (also mentioned in the scenario) are objectives of the NDS. b. According to the JIIM Operations chapter, the three objectives of the NMS are deter, deny, and defeat state adversaries, disrupt, degrade, and defeat VEOs, and strength our global network of allies and partners. Although Country "X" is an ally, TSgt Foye's comments are referring to the objectives of the NDS. c. CORRECT. According to the JIIM Operations chapter, the objectives of the NDS include defending the Homeland, winning the Long War, promoting security, deterring conflict, and winning the Nation's Wars. TSgt Foye's comments, "Your job as a Security Forces member is key to not only promoting security, but also deterring future conflict" is indicative of the NDS objectives.

TSgt Wilder is helping TSgt Salas prepare for his briefing to the Commander. After TSgt Wilder explains two or three steps, he asks TSgt Salas to explain to him what he truly meant by what he had just said so he could ensure his message was properly conveyed. Salas thanks Wilder for the information and says, "You just saved me from having to go up the chain of command for assistance." This scenario BEST illustrates ___________________________ communication. a. lateral b. upward c. downward

a. CORRECT. According to managerial communication, "lateral communication flows neither downward nor upward; instead, it flows across organizational channels or amongst you and your peers." In this scenario the communication is strictly between two TSgt's/peers. Salas shows his appreciation for this lateral communication when he states, "you just saved me from having to go up the chain of command for assistance." b. INCORRECT. According to managerial communication, "Upward communication is the flow of communication through the chain of command from the lowest organizational position to the highest." In this scenario the communication is strictly between two TSgt's/peers. See rationale for correct response for additional information. c. INCORRECT. According to managerial communication, "Downward communication normally begins with the organization's upper level of management and filters down through the chain of command." In this scenario the communication is strictly between two TSgt's/peers. See rationale for correct response for additional information.

During a conversation with his subordinates, TSgt Niland states "The Area Defense Counsel is sometimes a tenant unit on military installations." His subordinates thanked him for the information because they were in dire need of assistance. TSgt Niland's ______ will MOST likely ______ his subordinate's effectiveness. a. misunderstanding of fair and impartial trial; decrease b. understanding of fair and impartial trial; increase c. misunderstanding of representation of counsel; decrease d. understanding of representation of counsel; increase

a. CORRECT. According to the Discipline chapter, whether represented by military or civilian counsel, the accused has the right to a Fair and Impartial Trial. In order to guarantee a fair and impartial trial, the Area Defense Counsel is ALWAYS a tenant unit on military installations. This allows them to have a separate chain of command. Niland stated in his comments "sometimes a tenant unit on military installations." Therefore, it is ineffective use of fair and impartial trial, which will most likely decrease his ability in assisting his subordinates. b. INCORRECT. According to the Discipline chapter, whether represented by military or civilian counsel, the accused has the right to a Fair and Impartial Trial. In order to guarantee a fair and impartial trial, the Area Defense Counsel is ALWAYS a tenant unit on military installations. This allows them to have a separate chain of command. Niland stated in his comments "sometimes a tenant unit on military installations." Therefore, it is ineffective use of fair and impartial trial, which will most likely decrease his ability in assisting his subordinates. See rationale for correct response for additional information. c. INCORRECT. According to the Discipline chapter, Representation by Counsel is the fourth Basic Right of the Accused. Military Counsel is ALWAYS FREE, but the member does have the option to hire a civilian attorney at his or her own expense. If the accused elects to hire a civilian counsel, the military counsel acts as "associate counsel" unless excused by the accused. There no information pertaining to representation of counsel in the above scenario. See rationale for correct response for additional information. d. INCORRECT. According to the Discipline chapter, Representation by Counsel is the fourth Basic Right of the Accused. Military Counsel is ALWAYS FREE, but the member does have the option to hire a civilian attorney at his or her own expense. If the accused elects to hire a civilian counsel, the military counsel acts as "associate counsel" unless excused by the accused. There no information pertaining to representation of counsel in the above scenario. See rationale for correct response for additional information.

Once SrA Knight arrived in Country "X", she noticed that many of the services she had back home were already up and running. The dining facility was operational, her tent was ready, and they even had a base transportation schedule available for those that worked on the other said of the forward operating base (FOB). She thought to herself, "Wow, I thought this was going to be a tough deployment, but now that I know I have some of the same things I had back home, performing my job won't be so bad." This scenario BEST illustrates the Air Force Key Capability of _________ and its impact on mission effectiveness. a. Agile Combat Support b. Rapid Global Mobility c. Global Presence

a. CORRECT. According to the JIIM Operations chapter, Agile Combat Support includes all elements of a forward base-support structure: maintenance, supply, transportation, communications, services, engineering, security, health services, finance, legal services, and chaplaincy. It also includes services mentioned in the scenario such as a transportation schedule, dining facilities and living quarters (tents.) b. According to the JIIM Operations chapter, Rapid Global Mobility refers to the timely movement, positioning, and sustainment of military forces and capabilities through air and space, across the range of military operations. This isn't evident in the scenario. c. According to the JIIM Operations chapter, Global Presence is the ability of the Air Force to attack rapidly and persistently with a wide range of munitions anywhere on the globe at any time. This isn't evident in the scenario.

Which is not a common function of the Services? a. Construction, maintenance, and repair of buildings, structures, and utilities as well as the acquisition, management, and disposal of real property and natural resources b. Maintaining in readiness mobile reserve forces, properly organized, trained, and equipped for employment in an emergency c. Providing adequate, timely, and reliable intelligence and counterintelligence for the Military Departments and other agencies as directed by competent authority

a. CORRECT. According to the JIIM Operations chapter, construction, maintenance, and repair of buildings, structures, and utilities as well as the acquisition, management, and disposal of real property and natural resources is a common function of the Military Departments, not the Services. b. According to the JIIM Operations chapter, maintaining in readiness mobile reserve forces, properly organized, trained, and equipped for employment in an emergency is a function of the Services. c. According to the JIIM Operations chapter, providing adequate, timely, and reliable intelligence and counterintelligence for the Military Departments and other agencies as directed by competent authority is a function of the Services.

During an interview, SSgt Clark says, "Yes we had several Airmen die in combat today; however, they died defending the values of this great nation that we live in...the United States of America! TSgt Clark's use/misuse of the ________ interview technique will MOST LIKELY _________ NCO effectiveness. a. bridging; enhance b. bridging; hinder c. hooking; enhance d. hooking; hinder

a. CORRECT. Bridging is a technique you can use to move from the reporter's agenda to your message. Briefly answer the reporter's question then smoothly transition by bridging to deliver your message and agenda. An example is, "Fifteen airmen died in combat today; however, they died defending..." Using these types of techniques will enhance NCO effectiveness. b. INCORRECT. Bridging will enhance (not hinder) NCO effectiveness. See rationale for correct response for additional information. c. INCORRECT. Hooking takes advantage of opportunities before the interview to get the reporter interested in talking about what you want to talk about. There is no evidence of Hooking in this scenario. See rationale for correct response for additional information. d. INCORRECT: Hooking takes advantage of opportunities before the interview to get the reporter interested in talking about what you want to talk about. There is no evidence of Hooking in this scenario. See rationale for correct response for additional information.

TSgt Pratt is a very well respected leader. He often talks with his subordinates about the use and misuse of social media to ensure they are doing the right things. During one of his roll calls, he says, "You are responsible for what you post online. It is important that you only discuss things you know to be true and remember not to share sensitive information. " TSgt Pratt's use/misuse of __________ will MOST likely____________ mission effectiveness. a. social media guidelines; enhance b. social media guidelines; hinder c. social media; enhance d. social media; hinder

a. CORRECT. Social Media Guidelines state that Airmen must remember there are always consequences to what you write and upload (e.g. videos). Stay in your lane, be aware of the image you present, don't misrepresent the truth or give out classified information." TSgt Pratt's comments will enhance mission effectiveness by ensuring his team understands social media guidelines. b. INCORRECT. Social Media Guidelines state that Airmen must remember there are always consequences to what you write and upload (e.g. videos). Stay in your lane, be aware of the image you present, don't misrepresent the truth or give out classified information." TSgt Pratt's comments will enhance, not hinder, mission effectiveness by ensuring his team understands social media guidelines. See rationale for correct response for additional information. c. INCORRECT. Social Media describes the various activities that integrate technology, social interaction, and the construction of words, pictures, videos, and audio. See rationale for correct response for additional information. d. INCORRECT. Social Media describes the various activities that integrate technology, social interaction, and the construction of words, pictures, videos, and audio. See rationale for correct response for additional information.

TSgt Langrud was selected to address the media regarding the Air Force'Ss Self Aid and Buddy Care Training Program. He has been instructing the hands on skill verification portion of the training for the last three years. TSgt Langrud says, "Before the interview, I rehearsed so that I could provide correct and current information about our unit's activities. I almost got caught off guard with one question but ended up providing an answer that sustains confidence for our unit." This scenario BEST illustrates the goal of ___________________. a. engagement b. perception c. telling the Air Force Story

a. CORRECT. The goal of engagement is to fulfill your obligation to provide truthful, timely, and accurate information about military activities and personnel (correct information about the Air Force). The information must be consistent with security guidelines that enhance public trust and support for the Air Force (sustains confidence for our unit). b. INCORRECT. This scenario is not about how the media or others "perceive" you. See rationale for correct response for additional information. c. INCORRECT. The Air Force Story is a deliberately developed narrative about the Air Force, not a discussion about unit activities. See rationale for correct response for additional information.

TSgt Finn stated, "This is used to portray actions you require to be completed by your addressees. The emphasis in this communication is strong, brief guidelines, and prospects for your audience. This style is best used to convey instructions to your subordinates about a task that needs to be completed." Due to his comments, SSgt Haynes was able to appropriately convey the job needed to be accomplished. The comments of TSgt Finn BEST illustrate the appropriate use of ____________ communication and its impact on subordinate effectiveness. a. directive b. informative c. persuasive

a. CORRECT: According to managerial communication directive communication is used to describe (portraying) actions you expect (require) to be carried out (completed) by your audience (addressees). The emphasis in directive communication is clear (strong), concise (brief) directions (guidelines) and expectations (prospects) for your audience. This communication style is best used to deliver (convey) orders (instruction) to your subordinates about a task (job) that needs to be accomplished. b. INCORRECT: According to managerial communication, informative communication is used, "to pass on information to the audience. The communication is successful if the audience understands the message exactly the way you intended. The emphasis in informative communication is clear, direct communication with accurate and adequate information tailored to the education and skill levels of the audience." This scenario never speaks to the education and/or the skill level of the audience being briefed. See rationale for correct response for additional information. c. INCORRECT: According to managerial communication persuasive communication, "is typically used when you're trying to "sell" your audience on a new idea, new policy, new product, or change in current operations. Though emotions are one tool of persuasion, most persuasive communication in the workplace requires convincing evidence put together in a logical way. This style of communication is used on a daily basis by our Air Force Recruiters. Their job is to persuade individuals to join the world's best Air Force." Finn is not trying to "sell" Haynes on anything at all, he is merely explaining the directive communication style. See rationale for correct response for additional information.

TSgt Olds sent a memorandum removing any ambiguity for his Airman which read, "From this day forward, all operators will only be afforded one hour for lunch and no more. Also, on Monday, Wednesday, and Friday all operators are to go to flight PT which will begin promptly at 0630." TSgt Olds' use of _____________ will MOST LIKELY ______________ NCO effectiveness. a. directive communication; enhance b. directive communication; hinder c. persuasive communication; enhance d. persuasive communication; hinder

a. CORRECT: According to managerial communication, directive communication is, "used to describe actions you expect to be carried out by your audience. The emphasis in directive communication is clear, concise directions and expectations for your audience. This communication style is best used to deliver orders to your subordinates about a task that needs to be accomplished." In the scenario, TSgt Olds is clearly laying down his expectations for his subordinates with clear concise directions that leave no room for questions. His actions will MOST LIKELY enhance NCO effectiveness.

TSgt Olsen displays confidence in himself on a daily basis. He accepts his feelings and is confident in expressing them. When he communicates, he takes the feelings of others into consideration which leads to effective meaningful communication. The above scenario BEST identifies ________ and its impact on NCO effectiveness. a. assertiveness b. aggressiveness c. managerial roles

a. CORRECT: According to the Adapting Interpersonal Skills section, assertiveness is being self-assured, confident (Olsen displays confidence on a daily basis), and respectful of others (takes the feelings of others into consideration) characterizes assertiveness. It is really more about having self-esteem, accepting your own feelings (accepts his feelings) and opinions as valid, and having the self-confidence to express them (confidence in expressing them). b. INCORRECT: According to the Adapting Interpersonal Skills section, aggressive behavior is associated with being pushy, stubborn, and rude. Aggressive people always insist on their particular way of doing things and drive others away in the process. There is no evidence of aggressiveness in the scenario. See rationale for correct response for additional information. c. INCORRECT: According to the Adapting Interpersonal Skills section, NCOs engage in one-on-one communication in the routine performance of your managerial duties, but you will now also be responsible for the outcome of those sessions. Through a progressive series of one-on-one sessions, you will manage personnel and resources to accomplish the mission of your unit. Examples include performance feedback sessions, counseling sessions, mentoring sessions, etc. There is no evidence of TSgt Olsen conducting any one-on-one sessions. See rationale for correct response for additional information.

TSgt Jonson is about to deploy for the first time. Not wanting to make the same cultural mistakes others in his unit have made while deployed, he memorized the Air Force Cultural and Language Center's field guide on Afghanistan's culture. He also visits a local Afghan community in the States to practice what he has learned and establishes a great working relationship with the Afghan community. TSgt Jonson's actions BEST illustrate ___________ knowledge of 3C education and training and its impact on his effectiveness. a. Culture-specific competence b. Culture-general competence c. Cross culture skills

a. CORRECT: According to the Cross Cultural Awareness chapter, Cultural-Specific competence illustrates an approach that emphasizes specific aspects of particular cultures, affording Airmen much of the knowledge and/or skills necessary to interact more competently with individuals from those cultural backgrounds. TSgt Jonson has demonstrated that by taking what he has learned from the pamphlet developed by the Air Force Cultural and Language Center and applying it in the local Afghan community. His initiative in doing so exemplifies a motivation of an Airman wanting to make a positive difference in a deployment. b. INCORRECT: According to the Cross Cultural Awareness chapter, Culture-general competence gives us the ability to quickly and accurately comprehend, then appropriately and effectively act in any culturally complex environment to achieve the desired effect for the mission. You must be able to do this with no particular skill in a specific culture, region, or language. TSgt Jonson is focused on a specific culture. c. INCORRECT: According to the Cross Cultural Awareness chapter, cross cultural skills refer to the center of the 3C model; relate, communicate and negotiate which provide the means of acting upon culture general knowledge. Although he practices what he learned to establish relationships, the scenario does not illustrate the cross cultural skills; relate, communicate, and negotiate.

TSgt Knight briefs her newly arrived team, "If this is your first deployment, I want you to be aware of your actions. This relates to the faith or notion that your community or ethnic set is greater than another's. It can make you think that you are right while others are wrong. It's important to open your mind, be tolerant, and understand that every culture is different, especially when deployed." TSgt Knights's comments BEST identify _____. a. ethnocentrism b. universalism c. relativism

a. CORRECT: According to the Cross Cultural Awareness chapter, ethnocentrism is the belief or assumption that the particular social or cultural group a person belongs to is superior. TSgt Knight is explaining ethnocentrism when he states, "...the faith or notion that your community or ethnic set is greater than another's. It can make us think that we are right while others are wrong. It's important to open your mind, be tolerant, and understand that every culture is different, especially when deployed." b. INCORRECT: According to the Cross Cultural Awareness chapter, Culture-general competence gives us the ability to quickly and accurately comprehend, then appropriately and effectively act in any culturally complex environment to achieve the desired effect for the mission. You must be able to do this with no particular skill in a specific culture, region, or language. TSgt Jonson is focused on a specific culture. c. INCORRECT: According to the Cross Cultural Awareness chapter, cross cultural skills refer to the center of the 3C model; relate, communicate and negotiate which provide the means of acting upon culture general knowledge. Although he practices what he learned to establish relationships, the scenario does not illustrate the cross cultural skills; relate, communicate, and negotiate.

A face-to-face, multidirectional exchange of verbal messages and nonverbal signals between two or more people, for the purpose of gaining a shared meaning. The statement above BEST identifies_________. a. factors influencing interpersonal communication b. the nature of interpersonal communication c. interpersonal communication

a. INCORRECT: According to the Interpersonal Communication chapter, the factors are knowing yourself, knowing others, the message, prominent barriers, competitive interrupting, and the content-only response. See rationale for correct response for additional information. b. INCORRECT: According to the Interpersonal Communication chapter, the nature of interpersonal communication includes depth, scope, and suitability. See rationale for correct response for additional information. c. CORRECT: According to the Interpersonal Communication chapter, interpersonal communication is a face-to-face, multidirectional exchange of verbal messages and nonverbal signals between two or more people, for the purpose of gaining a shared meaning.

On Monday morning, SSgt Miller told his supervisor, TSgt Lingle that she needed to talk to him. Lingle asks her, "What about?" Miller replied, "I'm thinking about putting in for an overseas assignment to Germany but since this will be my first time overseas I want to talk to you about it since you had been stationed there in the past." Lingle replied, "Let's meet at 0800 on Wednesday." Lingle collects information on Germany and checks on open positions at bases in Germany. Once he has the information he needs, he develops an outline to help the session go smoothly. TSgt Lingle's actions BEST identify _________. a. pre-session activities b. post-session activities c. session activities

a. CORRECT: According to the Interpersonal Communication chapter, during pre-session activities, you should first diagnose the situation (Lingle wants to talk to him about an assignment in Germany), then select and narrow the topic, define what you want to accomplish (Germany and assignments), analyze the audience (Lingle's subordinate), and determine if there are any limiting factors (no limiting factors evident). The last step is to prepare for the session (gathers information) and create an outline (Lingle develops and outline). b. INCORRECT: According to the Interpersonal Communication chapter, post-session activities is where you and the participants need to take action. Follow-up actions must: focus on key issues identified in the session, be appropriate for the person and the situation, be feasible, be placed in supervisor's and participant's schedule, and include the paperwork. There is no indication in the scenario that TSgt Lingle performed these activities. See rationale for correct response for additional information. c. INCORRECT: According to the Interpersonal Communication chapter, during the session, opening, attending, responding, resolving, and closing skills are used. There is no indication in the scenario that TSgt Lingle performed these activities. See rationale for correct response for additional information.

SSgt Rakim briefs his Security Forces fire team members, "At this point in time, the nuclear weapons that we safeguard are the main resource that prevents aggression from other countries." His Flight Chief, MSgt Halter adds, "That's right, just remember that not all forces can be dissuaded by the threat of nuclear weapons. In fact, someday, other national powers will most likely be used to achieve the same effects." MSgt Halter's comments BEST identify _______________. a. future deterrence theory b. modern deterrence theory c. nuclear proliferation

a. CORRECT: According to the Nuclear Enterprise chapter, future deterrence theory "could rely more heavily on the diplomatic, economic and informational forms of our national powers. For example, the threat of nuclear attack may not deter radical non-state actors. These groups may have ideologies that prevent them from being concerned with the outcome of such modes of deterrence." In this scenario, MSgt Halter supports this theory by stating, "That's right, just remember that not all forces can be dissuaded by the threat of nuclear weapons. In fact, someday, other national powers will most likely be used to achieve the same effects." b. INCORRECT: According to the Nuclear Enterprise chapter, modern deterrence theory "centers, around our nuclear capabilities." Although SSgt Rakim makes a valid point by stating the importance of the nuclear capability, MSgt Halter's comments were directed towards future deterrence considerations. See correct rationale for more information. c. NCORRECT: Nothing in this scenario addresses nuclear proliferation. See correct rationale for more information.

In order to gather information on the situation in Country "X", one CSA provides the communication equipment as well as operates, and assures command and control and information-sharing capabilities and a globally accessible enterprise information infrastructure. This support allows joint warfighters, national level leaders, and other mission and coalition partners across the full spectrum of military operations to make the best decisions possible based on well-gathered information relating to Country "X". This scenario BEST identifies the responsibilities of the __________ CSA. a. Defense Information Systems Agency (DISA) b. Defense Logistics Agency (DLA) c. Defense Threat Reduction Agency (DTRA)

a. Defense Information Systems Agency (DISA)

The CJCS and the __________ serve as advisors to the National Security Council. a. Director of National Intelligence b. Secretary of State c. Attorney General

a. Director of National Intelligence

TSgt Lee was mentoring his subordinate when he said, "This style of arrangement carries not only the issue to the table, but it also brings a resolution along with it." TSgt Lee continued by explaining the entire process. The actions of TSgt Lee BEST identify the use of the _____________________ pattern. a. time/chronological b. problem/solution c. cause/effect

a. INCORRECT. According to managerial communication, "the time/chronological pattern is organized along a time continuum. An example of this style of pattern would be a talking paper detailing the implementation schedule for a change in procedures, a letter of counseling, or a letter of reprimand." See rationale for correct response for additional information. b. CORRECT. According to managerial communication, "This type (style) of pattern(arrangement) brings (carries) not only the problem (issue) to the table, but it also brings a solution (resolution) along with it." Lee is briefing his subordinate the problem solution style pattern. c. INCORRECT. According to managerial communication the, "Cause/effect pattern is used to show that because something happened or didn't something else did or did not happen as a result. An example of this style of pattern would be, a report that details the causes of a vehicle accident and the damages that resulted (effect); a briefing covering a decrease in section manning (effect) caused by budget cuts and wing reorganization (cause)." See rationale for correct response for additional information.

MSgt Copley has tasked TSgt Wendt with briefing the flight about the new tattoo policy. Copley tells Wendt "you'll have 5 minutes during tomorrow's roll call to brief the section on what has changed in AFI 36-2903 in regards to the tattoo policy. This brief needs to be delivered in a professional manner so that everyone understands the message." MSgt Copley's directions BEST illustrates ___________________. a. narrowing the topic b. analyzing the audience c. defining the parameters

a. INCORRECT. According to managerial communication, narrowing your topic would occur if your topic is not assigned to you. In this scenario Copley has specifically assigned the topic of tattoos to Wendt to brief. See rationale for correct response for additional information. b. INCORRECT. According to managerial communication, when you're analyzing your audience you're looking into the age, sex, experience , educational skills level, purpose, occupational skills, goals, etc. of your receiving audience. Copley makes no comments about needing to look into who the audience will be. See rationale for correct response for additional information. c. CORRECT. According to managerial communication, "some of the major parameters that affect managerial communication: the amount of product to complete (quantity), the amount of time to prepare the communication (timeliness), the specific form of communication needs to be defined (type), the desired level of formality, the tone of the communication, and the amount of time allowed for delivering the message." Copley is giving all of the above information to Wendt before he even begins to prepare his communication.

SSgt Field and A1C Thomas are on duty as the Monitoring Facility Operators for the Weapons Storage and Security System (WS3). Early one morning Thomas experienced several momentary alarm failures. Each outage lasted for only a few seconds and communications to the security system was regained. Field wondered if the alarm glitch was due to the recent inclement weather they had experienced. Since the system appeared to auto correct itself, Field decided to hold off reporting the incident to the Maintenance Operations Center immediately as required by the Air Base Instructions. SSgt Field's decisions BEST illustrates a compromise of nuclear weapons' ____________________ which will negatively impact mission effectiveness. a. reliability b. security c. two-person concept

a. INCORRECT. According to the Nuclear Enterprise chapter, reliability is maintained through exhaustive testing, inspection, and maintenance program to guarantee the weapons and delivery systems will work if ever called upon. There is no evidence in the scenario that would indicate reliability of the weapon is a concern. See correct rationale for more information. b. CORRECT. According to the Nuclear Enterprise chapter, security is the total spectrum of procedures, facilities, equipment, and personnel employed to protect nuclear weapon. In this scenario, security of the nuclear weapons is compromised due to uncertainty of the alarm system integrity. Field should have followed the Air Base Instruction and reported the incident immediately. c. INCORRECT. According to the Nuclear Enterprise chapter, "The two-person concept requires the presence at all times of at least two persons, each certified under PRP, knowledgeable in the task to be performed, familiar with applicable safety and security requirements, and each capable of promptly detecting an incorrect act or improper procedure throughout the task performed ." Nothing in this scenario, would indicate the two-person concept. See correct rationale for more information.

SrA Trip is a weapons loader on a crew that has been loading the B-2 Bomber. While loading the Rotary Launcher Assembly (RLA) that contains nuclear weapons, he notices one of the racks that attach the bomb to the RLA was missing a bolt. From training, he remembered it as one of several bolts that holds the locking mechanism and could affect the rack's ability to hold the bomb in place. He wonders if this is something he should report to the Team Chief. However, he continues his task and decides not to mention it figuring it has already been verified by both the breakout and tow crews, and was accepted by the crew chief. It was later discovered by QA and the RLA removed from service. In this scenario SrA Trip's decisions BEST illustrate a violation of the _______________ element of the nuclear surety concept and an impact to ________________. a. reliability; nuclear deterrence. b. security; non-proliferation of nuclear weapons. c. safety; nuclear employment.

a. INCORRECT. According to the Nuclear Enterprise lesson, reliability ensures nuclear weapons system reliability through exhaustive testing, inspection, and maintenance program to guarantee the weapons and delivery systems will work; and that only those persons whose behavior demonstrates integrity and reliability shall be allowed to perform duties associated with nuclear weapons. Additionally, nuclear deterrence is the prevention from action by fear of consequences. In the scenario, the integrity of Trip might be in question but it does not depict weapon system reliability or nuclear deterrence concerns. It is more of violation of safety element because the technician failed to follow the explicit directions of technical procedures. b. INCORRECT. According to the Nuclear Enterprise lesson, security is one of three key elements of nuclear surety. It is protection of nuclear assets against unauthorized access, and the protection against unauthorized actions, vandalism, sabotage, and malevolent damage. Additionally, non-proliferation is the goal of world leaders to prevent the production, distribution, and use of nuclear weapons. In the scenario, there is no evidence of security concerns of the nuclear weapons or concerns with non-proliferation objective but there is a safety concern. Trip had dismissed the problem that could result in a nuclear mishap and negatively affect Nuclear Enterprise. c. CORRECT. According to the Nuclear Enterprise chapter, safety is one of three key elements of nuclear surety. It consists of program guidance, system evaluation, safety assurance, and for conduct of safe nuclear weapon system operations. Trip violated that by disregarding what he knew to be a safety issue and justified it by telling himself that others have verified the system and it was cleared. This could result in a nuclear mishap and degradation of nuclear employment.

While at a local pizzeria, SSgt Pym and TSgt Van Dyne heard what appeared to be a bomb explode across the street. A reporter bursts through the door with an over the shoulder cameraman and asks, "Do you think it's a terrorist bombing like the Boston Marathon?" They respond, "It probably is. Get out of our way so that we can go and help." This scenario BEST illustrates the ____________ interview. a. face-to-face b. on-scene c. remote

a. INCORRECT. During a Face-to-Face interview it's just as stated. You and the reporter are sitting Face-to-Face during a scheduled interview. See rationale for correct response for additional information b. CORRECT. During an On-Scene interview, you are actually on the scene of an incident or accident (what appeared to be a bomb explode across the street) and a reporter, with an over the shoulder cameraman, asks you questions (A reporter bursts through the door and asks, "Do you think it's a terrorist bombing like the Boston Marathon?"). c. INCORRECT. During the remote interview you and the reporter are in different locations and you're conversing back and forth through a microphone. See rationale for correct response for additional information.

While conducting an in-brief, TSgt Williams says, "For this intelligence unit to be successful, we must inspire certain onlookers whenever or wherever they present themselves. We must stay abreast of global current events and be able to speak on them when called upon. It begins with a united and synchronized message that is presented consistently to key audiences to achieve strategic, operational, and tactical effects." This scenario BEST identifies __________________________ strategic communication. a. examples of b. the purpose of c. your role in

a. INCORRECT. Examples of strategic communication are knowing the domestic and diplomatic polices regarding foreign countries like Afghanistan, North Korea, Iran and also include human rights, and economic issues. See rationale for correct response for additional information. b. CORRECT. The primary purpose of strategic communication is to influence (inspire) particular (certain) audiences (onlookers) whenever or wherever they present themselves. It begins with a combined (united) and coordinated (synchronized) message that is presented consistently to key audiences to achieve strategic, operational, and tactical effects. c. INCORRECT. Your role in strategic communication is to know the Air Force message, Tell the Air Force story, Tell what you do and how it supports your wing's mission and priorities, and Stay in Your Lane. See rationale for correct response for additional information.

TSgt Johnson, NCOIC of Public Affairs, says, "Some of the things you should consider is to not give confidential data, security, and be mindful of the appearance you convey." This scenario BEST identifies some of the __________________. a. interview techniques b. social media guidelines c. OPSEC concerns

a. INCORRECT. Interview Techniques are hooking, bridging, flagging, and personal credibility. There is no evidence of Interview Techniques in this scenario. See rationale for correct response for additional information. b. CORRECT. Some of the top 10 tips for new social media is: don't give classified info (confidential data), safety (security), and be aware of the image you present (be mindful of the appearance you convey). c. INCORRECT. The purpose of OPSEC is to reduce the vulnerability of Air Force missions from successful adversary collection and exploitation of critical information. Although the confidential data and security could be OPSEC concerns, the last sentence "being mindful of the appearance you convey" makes this an incorrect answer. See rationale for correct response for additional information

During an interview, TSgt Thomas says, "I like the way you asked that question." Afterwards, he answers the question with very detailed and accurate information. TSgt Thomas' use/misuse of ______________ will MOST LIKELY _____________ NCO effectiveness. a. interview techniques; enhance b. interview techniques; hinder c. interview do's and don'ts; enhance d. interview do's and don'ts; hinder

a. INCORRECT. Interview Techniques are hooking, bridging, flagging, and personal credibility. There is no evidence of Interview Techniques in this scenario. See rationale for correct response for additional information. b. INCORRECT. Interview Techniques are hooking, bridging, flagging, and personal credibility. There is no evidence of Interview Techniques in this scenario. See rationale for correct response for additional information. c. INCORRECT. Part of the Interview Do's and Don'ts says, "Don't begin with gratuitous phrases, such as, 'I'm glad you asked that question'.... It wastes time, doesn't convey anything, and implies that all the other questions were stupid." This will hinder (not enhance) NCO effectiveness. See rationale for correct response for additional information. d. CORRECT. Part of the Interview Do's and Don'ts says, "Don't begin with gratuitous phrases, such as, 'I'm glad you asked that question'.... It wastes time, doesn't convey anything, and implies that all the other questions were stupid."

During his briefing at the Newcomers Orientation, TSgt Mullins says, "This is a sociable measureable act and open-source material that can be composed, understood, or patched together by an adversary to develop perilous information. This scenario BEST identifies ____________________________ . a. OPSEC b. an OPSEC indicator c. the purpose of OPSEC

a. INCORRECT. OPSEC is a military capability within Information Operations (IO). IO is the integrated employment of three operational elements: influence operations (IFO), electronic warfare operations, and network warfare operations. See rationale for correct response for additional information. b. CORRECT. OPSEC indicators are friendly (sociable) detectable (measurable) actions and open-source information (material) that can be collected (composed), interpreted (understood), or pieced (patched) together by an adversary to derive critical (perilous) information. c. INCORRECT. The purpose of OPSEC is to reduce the vulnerability of Air Force missions from successful adversary collection and exploitation of critical information. See rationale for correct response for additional information.

During a first sergeants symposium the briefer MSgt Hackett says, "...is used when a manager is conscious of a problem a member in their organization is facing that requires more assistance from an outside agency." MSgt Hackett's comments BEST identify _____. a. informal counseling b. formal counseling c. referral counseling

a. INCORRECT. The scenario does not best explain informal counseling which, according to the Discipline chapter, is used with minor misconduct and first-time offenses can be an effective first step for you. It's a good idea to document verbal counseling sessions with a "Memo for Record (MFR)" that provides a brief description of matters discussed, then sign and place in the member's Personnel Information File (PIF). See rationale for correct response for additional information. b. INCORRECT. The scenario does not best explain formal counseling, which, according to the Discipline chapter, is required when misconduct warrants stronger action than informal counseling or when the behavior has continued despite previous informal counseling. Formal counseling is especially important for any behavior that's contrary to Air Force standards. Supervisors can use AF Form 174, Record of Individual Counseling (RIC), prepared IAW AFI 36-2907, Unfavorable Information File or a letter of counseling (LOC) to record the counseling session. These provide records of positive or negative counseling that'll be useful during performance feedbacks and create a paper trail. See rationale for correct response for additional information. c. CORRECT. According to the Discipline chapter, referral counseling, is when supervisors who are aware of a problem a subordinate is experiencing that goes beyond the scope of the subordinate's and the supervisor's abilities.

During a conversation with his fellow Flight Chiefs, TSgt Gomez says, "This can either be paper or electronic and is maintained outside of the organization. It can only be implemented at the commander's level and houses an Airman's past written counseling forms, legal, and non-judicial occurrences. This is outside of the supervisor's control." TSgt Gomez's comments BEST identify _____. a. UIFs b. Article 15s c. Control Rosters

a. INCORRECT. The scenario does not best identify Unfavorable Information File's (UIF), which, according to the Discipline chapter, an UIF is a paper or electronic file maintained by the Military Personnel Section (MPS). Once an UIF is established, it shows up on personnel reports for as long as it exists. UIFs can exist for only one year or as long as several years depending on the types of documents it contains and when documents were placed in the folder. See rationale for correct response for additional information. b. INCORRECT. The scenario does not best identify Article 15's, which, according to the Discipline chapter, is non-judicial punishment (NJP) such as: reduction in pay grade and forfeiture of pay. See rationale for correct response for additional information. c. CORRECT. According to the Discipline chapter, the Control Roster is the most serious of all administrative actions. It establishes a 6-month observation period for individuals whose duty performance is substandard or who fail to meet or maintain Air Force standards. Commanders may direct supervisors to write an EPR when placing members on and removing them from the control roster. Members may only remain on the control roster for six consecutive months. In the scenario, TSgt Gomez is clearly identifying the control roster.

TSgt Jumbo receives a phone call from an Airman who has been accused of being AWOL and is now being charged 10 days of "bad time." Jumbo investigates the situation, finds out A1C Zon failed toprocess the leave form. Jumbo discovers several other members in the organization with the same problem. TSgt Jumbo has already given A1C Zon verbal counseling for neglecting paperwork. While discussing with his commander, Jumbo says, "I recommend an administrative demotion, Zon can't follow simple orders." TSgt Jumbo's ______ will MOST likely ______ his effectiveness. a. inappropriate use of punishment; decrease b. appropriate use of punishment; increase c. inappropriate use of correction; decrease d. appropriate use of correction; increase

a. INCORRECT. The scenario does not best illustrate punishment, which, according to the Discipline chapter, can only be administered by officers on G-series orders to the enlisted members. TSgt Jumbo is an enlisted service member who cannot administer punishment. As an NCO he can help his commander when making a decision for punishment. b. INCORRECT. See rationale for correct response and answer "c" for additional information. c. This answer is CORRECT. According to the Discipline chapter, supervisors should use the correction arena of the DM. Correction is designed to address ineffective behavior, and seek to bring subordinates' behavior back within acceptable boundaries using the least amount of force necessary. This is accomplished by using the PDP, which is critical to the Correction Arena. Supervisors should take the least amount of action necessary to correct behavior and then progress up from there. Therefore, Jumbo has verbally counselled A1C Zon in the past, but should now move up the PDP by using either a LOC, LOA, or LOR. However, Jumbo went directly to his Commander to discuss disciplinary actions. Since Jumbo uses the correction arena of the PDP inappropriately this will decrease his effectiveness as an NCO. d. INCORRECT. According to the Discipline chapter, supervisors can use the correction arena of the DM. Correction is designed to address ineffective behavior, and seek to bring subordinates' behavior back within acceptable boundaries using the least amount of force necessary. This is accomplished by using the PDP or PDP, which is critical to the Correction Arena. Supervisors should take the least amount of action necessary to correct behavior and then progress up from there. Therefore, Jumbo did not appropriately use the correction; rather than use (i.e. LOC then LOA then LOR); Jumbo went directly to his Commander to discuss disciplinary actions, which cannot increase his effectiveness. See rationale for correct response for additional information.

TSgt Marble, the base dining facility NCOIC, believes that the dining facility personnel are here to support and provide a good quality of life for Airmen. She expects the dining facility to operate in a flexible, efficient, and customer oriented way. TSgt Marble met with her dining facility Airmen and like a good supervisor, established rapport with them. She did not discuss much of her expectations because she thought doing the right thing and maintaining standards are common knowledge in the Air Force. They are drilled into Airmen Basic Military Training and Technical school. TSgt Marble's use of _______________ will MOST likely result in _______________. a. task discipline; inappropriate performance by her Airmen b. task discipline; appropriate performance by her Airmen c. prevention; inappropriate performance by her Airmen d. prevention; appropriate performance by her Airmen

a. INCORRECT. There is nothing in the scenario to indicate there is an issue with task discipline, which, according to the Discipline chapter, is how well we meet the challenges of our job and having a strong sense of the responsibility in performing our jobs to the best of our abilities. Even though the Airmen had training in complying with the standards, the supervisor has to reinforce that clearly through regular feedback. Marble assumes the Airmen understands and does not comply with the prevention concept. b. INCORRECT. There is nothing in the scenario to indicate there is an issue with task discipline, which, according to the Discipline chapter, is how well we meet the challenges of our job and having a strong sense of the responsibility in performing our jobs to the best of our abilities. Even though the Airmen had training in complying with the standards, the supervisor has to reinforce that clearly through regular feedback. Marble assumes the Airmen understands and does not comply with the prevention concept. c. CORRECT. According to the Discipline chapter, prevention is the first and most important step to prevent behaviors that are detrimental to personnel or productivity of a work center. Additionally, the supervisor must communicate standards and expectation clearly. Marble assumes the Airmen understand and does not communicate it to them, which will more than likely result in substandard performance. d. INCORRECT. Marble is using prevention but using it ineffectively which will likely not result in stellar performance from her Airmen. According to the lesson, the supervisor must communicate standards and expectation clearly. Personnel are less likely to ... perform in a substandard manner if they have a clear understanding of where their supervisor stands on standards, desired performance, and supervisor expectations

MSgt Casale was mentoring TSgt Schrand on ways to overcome his inability to find an appropriate direction for his communication. Casale told him, "This method is useful in showing the critic within yourself who is really in charge." MSgt Casale's comment BEST identifies ____________________. a. statistics b. free writing c. mind mapping

a. INCORRECT: According to managerial communication, "statistics provide a summary of data that allows your audience to better interpret quantitative information..." This scenario is clearly a learning opportunity for Schrand to learn not to allow his internal critic to slow down his writing process. See rationale for correct response for additional information. b. CORRECT: According to managerial communication, free writing is an effective method for overcoming your internal critical judge." Casale clearly identifies free writing when he says, "This method is useful in showing the critic within yourself who is really in charge." c. INCORRECT: According to managerial communication mind-mapping is where you have a central idea in place and write down all of your ideas and connect them into groups of thoughts or ideas. Casale is talking more towards the fact of having to let go of your inner self and not allowing yourself to frustrate and stop your own progress. See rationale for correct response for additional information.

TSgt Hammond is the NCOIC of the dental clinic and believes Airmen are the key to success. He establishes rapport with them, listens and values their viewpoint, and provides and accepts constructive feedback. He holds regular meetings to explain clinic goals and to discuss with his subordinates how to align their goals with organizational goals. At one of his meetings, Amn Miller says, "Because our patient questionnaire is several pages long, it delays patient in-processing. If we sent the questionnaire to our patients ahead of time, it would speed up in-processing." Hammond replies, "That is a great idea. Please implement it immediately." Several weeks later Miller tells Hammond, "Our new procedure has shortened patient in-processing an average of 15 minutes." TSgt Hammond's actions BEST illustrate effective _____________ and their impact on mission effectiveness. a. basic interpersonal communication skills b. interpersonal communication c. feedback and counseling

a. INCORRECT: According to the Defining Interpersonal Communication section, basic interpersonal skills communication skills can be broken down into three categories: Pre-session, Session, and Post-session skills. Pre-session activities include: diagnosing, and preparing. During the session, opening, attending, responding, resolving, and closing skills are used. Post-session activities include follow-up actions. There is no indication in the scenario that TSgt Hammond performed these activities. See rationale for correct response for additional information. b. CORRECT: In the scenario, TSgt Hammond demonstrates effective interpersonal communication by listening and valuing his subordinates viewpoint (Working Relationships), providing and accepting constructive feedback (Working Relationships), and allowing subordinates to discuss their job ("Because our patient questionnaire is several pages long, it delays patient in-processing. If we sent the questionnaire to our patients ahead of time, it would speed up in-processing.") (Working Relationships). According to the Defining Interpersonal Communication section, one of the benefits of effective interpersonal skills on improving working relationships with subordinates was they are willing to share finer details of the job and their performance of it. Furthermore, his regular meetings to discuss the goals of the clinic and how the goals align with his subordinates personal goals demonstrates an understanding of the work center Climate (situational climate), which according to the Interpersonal Communication chapter, the situational climate contends that organizational and individual goals need not be at odds with one another; thus, this climate falls midway between the dehumanized and overhumanized climates. The perception of similarity between personal and organizational goals should promote increased productivity, which, in turn, may increase the amount of intrinsic motivation and a greater sense of responsibility by subordinates. c. INCORRECT: According to the Defining Interpersonal Communication section, the feedback process controls effectiveness through evaluations and judgments, whereas counseling works to maintain or improve effectiveness through guidance. There is no indication in the scenario that TSgt Hammond is conducting feedback or counseling. See rationale for correct response for additional information.

TSgt Basler takes the time to get to know his subordinates. He knows what they're interested in, their values, etc. He knows their typical behavior so he can tell when something is wrong with one of them. He acknowledges that his personality differs from theirs, but since he understands this, he is able to communicate effectively with them. Basler is able to get the most out of his subordinates. The above scenario BEST illustrates __________ and its impact on subordinate effectiveness. a. knowing yourself b. knowing others c. paralanguage

a. INCORRECT: According to the Interpersonal Communication chapter, knowing yourself means learning things about yourself that are not always pretty (including personal perceptions, values, beliefs, personalities, preferences, and habits), and it means admitting you are not perfect. There is no indication in the scenario that illustrates TSgt Basler is taking any action in regard to getting to know yourself. See rationale for correct response for additional information. b. CORRECT: According to the Interpersonal Communication chapter, knowing others means you take the time to learn things about others that are interesting and not so interesting (including personal perceptions, values, beliefs, personalities, preferences, and habits) (Basler gets to know his subordinates, what they're interested in), and it means admitting that others may have strengths that you do not possess. Knowing others helps you develop good relationships and experiences over time. When you know others, you can detect their typical and non-typical behavior (knows their typical behavior), which helps you tailor your conversation to your subordinates' interpersonal communication needs. c. INCORRECT: According to the Interpersonal Communication chapter, paralanguage is the characteristics of the voice. Paralanguage is often just as important as, if not more important than, the actual words you speak. There is no indication in the scenario that illustrates TSgt Basler is using paralanguage. See rationale for correct response for additional information.

During an interview for a missile facility manager position, SSgt Cash asks the POC, "Is the launch facility in the same building as the missile?" MSgt Creshaw answers, "No, the weapon is stored at a different area within a vertical underground tube. As you can imagine, there is a hardened blast door covering the launch facility for survivability of the weapon." MSgt Crenshaws comments BEST identify ______. a. Launch Control Center (LCC) b. Missile Silo c. Prime Nuclear Airlift Force (PNAF)

a. INCORRECT: According to the Nuclear Enterprise chapter, "The missile launch crew resides in the LCC. The two-person crew has the ability to execute the launch of missiles from this location. The facility is deep underground in a blast and pressure protected hardened capsule." Although SSgt Cash mentions the missile crew, the focus of MSgt Crenshaw's comments are on the Missile Silo. See correct rationale for more information. b. CORRECT: The Nuclear Enterprise chapter states, "A missile silo is an underground, vertical cylindrical container for the storage and launching of ICBMs. They typically have the missile some distance under the surface, protected by a large "blast door" on top. The survivability of these silos is achieved through the physical hardening of the silos and through their underground location, which protects against air blast effects." In this scenario, MSgt Crenshaw's comments were directly related to the Missile Silo. c. INCORRECT: The Nuclear Enterprise chapter states, "PNAF is any aircrew, aircraft, flight line, or other function that provides peacetime support of logistical airlift for nuclear weapons." In this scenario, no support function related to PNAF was mentioned. See correct rationale for more information.

While giving the unit's in-processing briefing, SSgt Offerman says, "Through the Nuclear Enterprise, our unit provides the capability that is a necessary piece of the formula to prevent aggression by our adversaries. This alone, however isn't enough to be fully effective. Our adversaries must perceive us as a credible threat by understanding that our Nation has the will and capability to use these weapons if needed." This scenario BEST illustrates key elements of nuclear ________ impact on mission effectiveness. a. weapons systems and their b. deterrence and its c. surety and its

a. INCORRECT: According to the Nuclear Enterprise chapter, "US Air Force nuclear weapons systems include ICBM and nuclear-capable bombers." Nothing in this scenario mentions ICBMs or bombers specifically. See correct rationale for additional information. b. CORRECT: According to the Nuclear Enterprise chapter, Deterrence can be viewed as a product of three inter-related factors which are a nation's capability, multiplied by its will, multiplied by others' perceptions of that capability and will. In this scenario, SSgt Offerman mentions all three parts of the deterrence formula. c. INCORRECT: According to the Nuclear Enterprise chapter, nuclear surety contains three key elements (Safety, Security, and Reliability). Nothing in this scenario refers to nuclear surety. See correct rationale for additional information.

TSgt Balfour briefs his missile maintenance shop, "Our Nation's nuclear options are designed to provide the Commander in Chief with alternatives that diminish risk across a range of enemies and situations. We provide the air and land component, while our Navy provides the sea-based element. These options are vital in the event that we must employ our military powers." TSgt Balfour's comments BEST identify _____. a. deterrence b. employment authority c. the nuclear triad

a. INCORRECT: According to the Nuclear Enterprise chapter, deterrence is "a state of mind brought about by the existence of a credible threat of unacceptable counteraction." Although this scenario mentions "alternatives that diminish risk", the focus of the comments were explaining the nuclear triad. See correct rationale for additional information b. INCORRECT: According to the Nuclear Enterprise chapter, "the authority to employ nuclear weapons at any level requires explicit orders from the President of the United States exclusively." Nothing in this scenario explains the use of employment authority. See correct rationale for additional information. c. CORRECT: According to the Nuclear Enterprise chapter, the nuclear triad, "is structured to provide the President options that mitigate risk across a range of adversaries and scenarios." Additionally, the chapter states, "The Air Force believes the best blend of deterrence attributes can be achieved using a triad that includes: Air Force intercontinental ballistic missiles (ICBMs), Air Force nuclear capable bombers, Navy submarine launched ballistic missiles (SLBMs). In this scenario, TSgt Balfour explained the nuclear triad by restating the definition found in the 2013 Flight Plan for the Air Force Nuclear Enterprise as well as describing the three legs of the triad reflected in the chapter.

TSgt Johnson has been showing up late, doing poor work, and failing to fulfill his supervisory responsibilities. His supervisor, MSgt Bixby schedules a meeting with Johnson for the next day. When Johnson reports, Bixby welcomes him and says, "I have noticed that your work performance has dropped off and that you have been late for work several times. What is going on?" Noticing Johnson looks uncomfortable, Bixby encourages him, and after a few minutes, Johnson replies, "I arely have enough money to make ends meet so I took a part time job. Now I work 16 hours a day and don't have time for anything else." Bixby asks, "Have you considered asking for help?" Johnson replies, "No! I don't want anyone to know." Bixby says, "I understand how you feel, but since your situation is interfering with your work here we need to get you some help." Johnson agrees. Bixby immediately schedules an appointment for Johnson with a financial counselor and then schedules follow up meeting. After Johnson departs, Bixby documents the session. MSgt Bixby's use of ___________ will MOST LIKELY have a ____________ impact on TSgt Johnson: a. effective feedback; positive b. ineffective feedback; negative c. effective basic interpersonal skills; positive d. ineffective basic interpersonal skills; negative

a. INCORRECT: MSgt Bixby is conducting counseling, not feedback. According to the Interpersonal Communication chapter, feedback, is the active communication process for controlling effectiveness where you evaluate or judge subordinate performance (formal feedback and EPRs) and respond by either promoting a change in behavior or by reinforcing present performance and counseling is simply telling subordinates how they are doing. It is critical, especially when you first contact new Airmen. It works to maintain or improve effectiveness through verbal or written guidance that empowers subordinates to achieve goals. See rationale for correct response for additional information. b. INCORRECT: See rationale for "a" and correct response for additional information. c. CORRECT: MSgt Bixby used basic interpersonal skills effectively, which, according to the Interpersonal Communication chapter, basic interpersonal skills can be broken down into three sections: Pre-session, Session, and Post-session. Pre-session activities include: diagnosing, and preparing. During the session, opening, attending, responding, resolving, and closing skills are used. Post-session activities include follow-up actions. d. INCORRECT: MSgt Bixby used basic interpersonal skills effectively. See rationale for correct response for additional information.

TSgt Smith is preparing to conduct a performance counseling session with A1C Green for being late to roll call. Previously, Smith had verbally counseled him twice for similar behavior. When Green arrived, he sat him down, told him how valuable he was to the squadron, and appreciated his work. However, he told him that being late to roll call is unacceptable, gave him a stern warning, and dismissed him. A week later, Green arrived late for roll call again and missed the mission briefing. Smith's actions concerning A1C Green BEST illustrate ineffective use of ________________ and its negative impact on his effectiveness. a. punishment b. imposed discipline c. progressive discipline

c. progressive discipline

SSgt Ayo asks her supervisor TSgt Vann, "Why do the women here in Iraq dress like that? They all wear the same color...black! I'm so glad our culture isn't so restrictive." TSgt Vann responds, "Their culture doesn't support a lot of freedom of expression. We shouldn't judge their culture just because it's not like ours in the U.S." Because TSgt Vann _____domain of culture, his comments will MOST likely _____ subordinate effectiveness. a. understands the Sex and Gender; enhance b. misunderstands the Sex and Gender; hinder c. understands the Aesthetics and Recreation; enhance d. misunderstands the Aesthetics and Recreation; hinder

a. INCORRECT: Sex and Gender refers to the biological differences between male and female and the cultural and social classification of masculine and feminine. "Nothing in this scenario reflects this concept." b. INCORRECT: See rational for "a" and correct response for additional information. c. CORRECT: Because TSgt Vann understands the Aesthetics and Recreation domain of culture, his comments will MOST likely enhance subordinate effectiveness. Aesthetics and Recreation refers to people's expression of beauty and style, as well as people's methods of recreation. It is evident that TSgt Vann understands the Aesthetics and Recreationdomain of culture by his comments when he says, "Their culture does not support a lot of freedom of expression. We shouldn't judge their culture just because it's not like ours in the U.S." d. INCORRECT: Because TSgt Vann understands the Aesthetics and Recreation domain of culture, his comments will MOST likely enhance subordinate effectiveness (not hinder). See rationale for correct response for additional information.

SSgt Fullerton eagerly asks TSgt Tate about his upcoming deployment and the challenges he's going to face. Tate sits down with Fullerton and goes over the cultural dynamics of the location. She goes on to say, "I have gathered all the notes and reports we have been collecting on the area. There's a lot of great information on our interactions with the village elders along with how to effectively work with the locals. I also have manuals for you to study on the area." After their conversation, SSgt Fullerton leaves excited and ready for the challenge. TSgt Tate's comments BEST illustrate the __________ part of the 3C model and its impact on mission effectiveness. a. Communication b. Motivation c. Learning approaches

a. INCORRECT: TSgt Tate's comments are not about Communication. Communication involves the skills of nonverbally and verbally transmitting thoughts, feelings and information to other people to avoid misunderstandings. See rationale for correct response for additional information. b. INCORRECT: TSgt Tate's comments are not about Motivation. Motivation is a set of positive attitudes toward cultural differences. See rationale for correct response for additional information. c. CORRECT: TSgt Tate's comments BEST identify Learning approaches. Transfer knowledge to other Airmen as deliberate and methodically as possible (After Action Reports, Lessons Learned, notes on Key Leader Engagements, unit "diaries", etc.). This is evident in TSgt Tate's comments when she says, "I have gathered all the notes and reports we have been collecting on the area. There's a lot of great information on our interactions with the village elders along with how to effectively work with the locals. I also have manuals for you to study on the area."

After attending a Cross Cultural Awareness class, TSgt Trickle says, "I learned that people in certain cultures pay more attention to the message's framework and the spoken and nonverbal cues than people from other cultures." TSgt Trickle's comments BEST identify ________________. a. low context b. high context c. worldviews

a. INCORRECT: TSgt Trickle's comments are not about a low context style. When listening to someone speak, people in relatively low context cultures pay more attention to the explicit meaning of the verbal message (versus the verbal and nonverbal cues). See rationale for correct response for additional information. b. CORRECT: TSgt Trickle's comments BEST identify a high context style/tendency. When listening to someone speak, people in relatively high context cultures pay more attention to the message's context and the verbal and nonverbal cues than people in relatively low context cultures. This is evident in TSgt Trickle's comments when she says, "people in certain cultures pay more attention to the message's framework and the spoken and nonverbal cues than people from other cultures." c. INCORRECT: TSgt Trickle's comments are not about worldviews. Worldview is a framework of ideas and attitudes about the world, yourself, and life that can contribute to conflict. See rationale for correct response for additional information.

The NCOIC of a missile maintenance shop, MSgt Thorpe is sitting in his office when SSgt Pettis walks in and says, "Sir, I'm responsible for the crew that just failed the Quality Assurance inspection. We failed because we didn't have a certified spanner wrench in the tool kit. This happened last year and we bought more for the tool kits! I'm not sure why the boxes keep coming up short." MSgt Thorpe responds, "If you notice a trend, you should investigate the situation to determine the real source of the problem. Gather the other NCOs. We need to use a structured approach to get to the bottom of the real cause before it affects our mission." MSgt Thorpe's comments BEST identify _____. a. nuclear-related lessons learned b. root cause analysis c. security

a. INCORRECT: The Nuclear Enterprise chapter states, "As a guardian of America's nuclear arsenal, it is your inherent responsibility to ensure you strive for excellence in every task, maintaining the highest standards of compliance, discipline, and professionalism." Although SSgt Pettis wasn't compliant during the inspection by having an incomplete tool kit, the focus of MSgt Thorpe's comments were on using root cause analysis to solve the issue. See correct rationale for additional information. b. CORRECT: According to the Nuclear Enterprise chapter, "root cause analysis are often utilized to identify the real problem. In the case of the nuclear enterprise, our national security could very well depend on finding root causes of problems exposed in inspections, audits, and assessment findings." In this scenario, MSgt Thorpe comments on the use of root cause analysis by stating, "If you notice a trend, you should investigate the situation to determine the real source of the problem." Gather the other NCOs. We need to use a structured approach to analyze the cause of this issue before it affects our effectiveness." c. INCORRECT: According to the Nuclear Enterprise chapter, "security involves measures taken by a military unit, activity, or installation to protect against all acts designed to, or which may, impair its effectiveness." Nothing in this scenario was related to nuclear security. See correct rationale for additional information.

Since Country "X's" government has been overthrown, the President and advisors must decide on which force to send in to establish order. This will require the selected force to occupy territories in Country "X" and provide for the initial establishment of a military government until the elected government can regain control. This scenario BEST illustrates functions suited for the _______________. a. Marine Corps b. Navy c. Army

c. Army

Who is ultimately responsible for the planning and execution of national security policy? a. The National Security Council b. The Secretary of Defense c. The President

c. The President

The two types of feedback are _______ and _______. a. preventative and feedback sessions b. preventative and rehabilitative c. rehabilitative and interpersonal problems

preventative and rehabilitative.

The components of the nuclear triad include which of the following? (Select all that apply). ____SLBMs ____ICBMs ____Naval Destroyers ____Bombers

x SLBMs x ICBMs Naval Destroyers x Bombers