OBHR Ch 9

With its strong emphasis on mentoring and cross-functional training, employees at SocialByte can readily take on more responsibility and move up in the organization. SocialByte's ________ is considered a model for other companies in the sector. A) advancement corps B) bench strength C) employee mobility D) talent reserve E) skills pool

B) bench strength

________ involves collecting information and providing feedback to employees about their behavior, communication style, or skills. A) Assessment B) Bench analysis C) Job description D) Negotiation E) Reimbursement

C) Job description

Which of the following is the best example of reverse mentoring? A) New associates in a law firm are paired up for six weeks to share individual experiences and perspectives. B) The woman hired for the new position of Community Citizenship Manager offers in-house workshops on sustainability. C) A senior brand manager is partnered with a junior associate to gain insights into college students? responses to mobile marketing. D) A mid-level manager cycles through project roles in several departments to develop cross-functional expertise. E) Company directors hold monthly brown bag lunch sessions to gather input and feedback on key issues from line employees.

D) A mid-level manager cycles through project roles in several departments to develop cross-functional expertise

Which of the following happens during goal setting in the career management process? A) Employees identify the steps and timetable to reach their goals. B) Companies identify the resources that employees need to reach their goals. C) Companies provide assessment information to identify the interests and values of the employees. D) Companies ensure that the employees' goals are specific and measurable. E) Employees identify opportunities and needs to improve.

D) Companies ensure that the employees' goals are specific and measurable

Pedro has been attending lectures by business experts on how to provide excellent customer service and increase his knowledge of business practices. Which of the following trends is he using? A) Personality tests B) Action plans C) Focus interviews D) Formal education programs E) Reality checks

D) Formal education programs

________ is the process in which employees develop short- and long-term development objectives. A) Succession planning B) Self-assessment C) Stretch assignment D) Goal setting E) Action planning

D) Goal setting

A(n) ________ is an experienced, productive senior employee who helps develop a less experienced employee. A) apprentice B) intern C) trainee D) mentor E) protégé

D) mentor

________ are the relationships, problems, demands, tasks, and other features that employees face in their jobs. A) Job specifications B) Job evaluations C) Job designs D) Job redesigns E) Job experiences

E) Job experiences

________ is the process of identifying and tracking high-potential employees. A) Career management B) Talent management C) Action planning D) Resource planning E) Succession planning

E) Succession planning

How will you know if Fish and Bait has chosen to focus on traditional career paths for its employees? A) The paths are boundaryless. B) The paths follow a nonlinear path. C) The paths consist of movements that follow a spiral pattern. D) The paths consist of career moves across different fields. E) The paths consist of a series of steps in a linear hierarchy.

E) The paths consist of a series of steps in a linear hierarchy