OBHR Chapter 5

In addition to warmth, what recruiter trait stands out the most when job applicants' reactions are examined?

informativeness

An organization's use of an outside company for a broad set of services is called ______.

outsourcing

Which of the following options will help a company avoid an expected labor shortage?

outsourcing

Viseth has been asked to track the number of employees that have left Onyx Inc. over the last 4 years, as well as those who have been promoted at the company. She will use which matrix?

transitional

When might companies make overtime work mandatory?

when there is a labor shortage

Comparison of the proportion of workers in protected subgroups with the proportion that each subgroup represents in the relevant labor market is called ______.

workforce utilization review

What is the term for the percentage of applicants who transition from one step of the recruitment and selection process to the next?

yield ratio

What are some advantages of using internal applicants to fill jobs? (Select all that apply.)

- Applicants have realistic expectations regarding the nature of the job. - Applicants are familiar to the company. - Hiring from within is inexpensive and happens quickly.

What are some advantages of using external sources for employee recruitment? (Select all that apply.)

- Hiring outsiders may introduce the company to fresh and different business practices. - Specialized positions may not be fillable with internal candidates. - Bringing in people from external sources may weaken the company's competitors.

Which of the following are accurate statements regarding image advertising? (Select all that apply.)

- It promotes a company as a decent employer. - It helps job applicants learn about a firm's overall status. - It helps job seekers' form opinions about the types of jobs a company offers.

What are the benefits of establishing a college internship program? (Select all that apply.)

- It provides companies with early access to potential applicants. - It gives companies a stronger presence on campus. - It gives students firsthand experience working with a particular company.

How do private employment agencies differ from public employment agencies?

- Public agencies offer their services for free whereas private agencies charge a fee for referrals. - Public agencies tend to cater to blue-collar workers whereas private agencies cater to white collar workers.

What are key components of an HR program implementation stage? (Select all that apply.)

- Reports on program implementation must be produced consistently. - Someone must be given the authority and tools to implement the program.

How does recruiting a team of people from another company provide the new firm with advantages? (Select all that apply.)

- The team may prompt customers to follow them to the new company. - The team is already functional and can hit the ground running.

What are some advantages of hiring temporary workers? (Select all that apply.)

- They may already be trained by the temporary agency. - They may bring a new, outside viewpoint to the company. - The company can save costs related to having permanent employees

What are the disadvantages of an aging workforce? (Select all that apply.)

- They tend to block the advancement of younger workers. - They often cost the company more money than younger workers.

What are ways to attract potential job candidates via "e-cruiting"? (Select all that apply.)

- advertising job openings on a company web page - providing job surveys online for candidates to complete - working with large online job sites to advertise open positions

What factors have created constraints on organizations' abilities to deal with an aging workforce? (Select all that apply.)

- age discrimination legislation - elimination of mandatory retirement ages

How does the U.S. Employment Service work with local agencies to help unemployed people get jobs? (Select all that apply.)

- by allowing business to announce job vacancies with state unemployment offices - by collecting jobs and skills data from unemployed workers and keeping that information in computerized databases for possible openings - by referring qualified job candidates to local businesses

What are the steps in an HR planning process? (Select all that apply.)

- forecasting labor market issues - implementing and assessing a program - establishing objectives and strategy

Independent contracting work typically does not provide which of the following? (Select all that apply.)

- health care benefits - job security - retirement benefits

What are the key components of an effective goal-setting phase in the HR planning process? (Select all that apply.)

- identifying a deadline for the ultimate outcome - determining a specific number of jobs needed in a specific category

Which of the following are unintended side effects of downsizing that impact an organization's long-term success? (Select all that apply.)

- important talent is let go - social networks are disrupted - remaining employees feel less inspired to work

What are problems associated with offshoring? (Select all that apply.)

- lackluster service to customers - poor-quality products - security violations

Which of the following strategies are the two most common ways to eliminate a labor shortage? (Select all that apply.)

- outsourcing tasks to outside companies - hiring workers on a temporary basis

What strategies may be necessary to avoid layoffs during a labor surplus? (Select all that apply.)

- pay cuts - reduction of hours

How can companies use labor markets to help them stay competitive? (Select all that apply.)

- to recognize the human resources needed - to understand their current workforce - to know how to address possible differences between present and upcoming HR requirements

What are the major reasons organizations engage in downsizing? (Select all that apply.)

- to use less labor because of technological advancements - to reduce costs - to adapt to a change in workplace location

When are furloughs considered a good business strategy? (Select all that apply.)

- when the employer anticipates that the furlough will be a short-term, rather than long-term, solution - when employers need to conserve money - when affected employees are valuable to the company and thus difficult to replace

Which federal law requires all people who are on unemployment to be registered with a local state employment office?

The Social Security Act

Which of the following is true with regard to companies that tale a lead-the-market approach to compensation?

They have a recruiting edge over their competitors.

What is the downside to using a national online job site to attract potential candidates?

This type of website may generate an excess of poorly qualified applicants.

True or false: An effective HR planning process uses statistical and judgmental approaches to forecast HR needs.

True

True or false: Offshoring a product or service in many cases has resulted in increased costs that more than offset the savings from lower wages.

True

True or false: Small companies may hire temporary workers because the costs of testing have already been absorbed by the temporary agency.

True

Which of the following scenarios illustrates an intrinsic reward for recruiting employees?

Workers at a private school get to help children from impoverished homes.

In the war for talent, some employers who try to entice one new employee from a competitor will often try to leverage that one person to try to entice even more people away. This practice of trying to recruit a whole team of people is referred to as

a liftout.

Temporary workers provide companies with the ability to ______.

deal with rapid changes in the consumer market

One drawback of independent contracting jobs is ______.

decreased job security for the workers

Comparing yield ratios for different recruitment sources helps HR managers do which of the following?

determine the best source for the type of vacancy being filled

People who apply for a job vacancy without prompting from the organization are called ____ applicants.

direct

The planned elimination of large numbers of personnel designed to enhance organizational effectiveness is called

downsizing

The planned elimination of large numbers of personnel to enhance organizational effectiveness is called ______.

downsizing

Which of the following has been the most typical organizational response to a labor surplus over the past decade?

downsizing

Which of the following has been the most widespread means of reducing a labor surplus?

downsizing

Organizational recruiting materials that use ______ send a message to job candidates that job security is high.

due process policies

Georgio used to work for Talenco Inc., a company that manufactures air conditioners. He was terminated and wanted to appeal the decision., Talenco has adopted a ________, and therefore, Georgio can appeal the company's decision to terminate him.

due process policy

When do recruiters have the most significant impact on job applicants?

early in the job search process

What type of HR policy states that either party in an employment relationship can terminate the relationship at any time, regardless of cause?

employment-at-will

High wages and generous benefits are examples of ______ rewards.

extrinsic

The attempts to determine the supply of and demand for various types of human resources is called ______.

forecasting

A short-term elimination of paid workdays for salaried workers is called a(n) ______.

furlough

What is another name for an executive search firm?

headhunter

What is the practice or activity carried on by an organization with the primary purpose of identifying and attracting potential employees?

human resource recruitment

If a company is able to anticipate a labor surplus in advance, what strategic step could it take that has low human suffering?

implement a hiring freeze

What is the final step in the HR planning process?

implementation and evaluation

To forecast labor demand, HR planners consider the ______ needed to support company objectives.

job types and skills

Employers are impacted through changing consumer markets and _____ markets.

labor or labour

In 2017 restrictions on immigration led to ______.

labor shortages in the construction industry

Freida's company pays higher wages than its competitors do. Her company takes a ______ approach to wages.

lead-the-market

Which of the following refers to an objective measure that accurately predicts future labor demand?

leading indicator

What is the term for attempting to employ an entire team of workers from a competing organization?

liftout

A special case of outsourcing where jobs move from one country to another is called _____

offshoring

Early retirement incentive programs typically persuade ______ workers to retire from their jobs.

older

What is the most important source of job recruits for entry-level professional and managerial vacancies?

on-campus interviews

Elyseris Co., after forecasting their human resource requirements, has determined that there will be a labor shortage in the future. Which of the following options can Elyseris Co. use to avoid the expected labor shortage?

overtime

From an HR standpoint, hiring from within the organization is generally ______.

quicker and more economical

What is the term for people who are prompted to apply for a job by someone within the organization?

referrals

To be effective, image advertising for companies should ______.

reflect the diverse groups the company is attempting to attract

What is the key to a successful downsizing effort?

refraining from universal cuts

Based on its historic trends of demand for labor, a company determines the supply and demand of its human resources to predict areas of the organization that will experience shortages or surpluses. Which of the following methods of forecasting is being used here?

statistical

The majority of H1-B visas are issued to workers in which industry?

technology

A statistical method that shows the proportion (or number) of employees in different job categories at different times is called a ______.

transitional matrix

When does it make sense for a company to outsource services? (Select all that apply.)

when it lacks expertise in a certain area and is unwilling to develop it

Which of the following is an advantage of using local newspapers for advertising?

It is a relatively inexpensive means of reaching many people within a specified geographic area who are currently looking for work.

Which of the following scenarios demonstrates a labor shortage?

Over the next five years, 250,000 new teachers will be needed, and 75,000 people will receive teaching licenses.

The ability of early retirement incentive programs to succeed is dependent on which of the following?

accurate forecasting

Human resource planning that monitors the proportion of specific minorities in a job category in relation to the proportion of workers in those subgroups in the associated labor market is called ______ planning.

affirmative action

The majority of H2-A visas are issued to hire foreign workers in which industry?

agriculture

Why do many employers forgo acquiring H2-A visas for workers and hire illegal immigrants instead?

because the H2-A process is costly and time consuming

For the HR planning process, how should goals be determined?

by analyzing labor supply and demand data

Exclusively recruiting for job openings from internal sources ______.

can result in a workforce with few new ideas

Why is it important for regular progress reports to be issued during the program implementation stage?

to be sure initial outcomes are aligned with goals

What is the role of human resource recruitment?

to build a supply of potential new hires

Why do companies choose to offshore jobs?

to reduce costs

Why does the U.S. government limit the number of H1-B visas it issues each year?

to reserve certain jobs for American workers

What is the purpose of a transitional matrix?

to track trends in the company's labor supply