Organizational Behavior - Chapter 5

Maslow's theory of motivation is criticized because

research does not support the argument that satisfied needs no longer motivate behavior.

Performance is a function of the interaction between motivation, ability and environment.

true

If you wanted to be perceived as a fair person, take this piece of advice:

"Think before you speak. Be considerate of others."

Which of the following statements is an effective approach to disciplining employees?

Carrots can be more effective than sticks. Unfair punishment may not change unwanted behavior. Discipline should wait until later on so the person is not too upset by it.

Which of the following need-based theories has received the greatest amount of support?

Herzberg's two-factor theory

entitleds.

Individuals who expect yearly wage increases without exhibiting increased performance may be labeled

All of the following are need-based theories of motivation except Alderfer's ERG theory. Herzberg's two-factor theory. Skinner's reinforcement theory. McClelland's acquired needs theory.

Skinner's reinforcement theory.

True or False: Motivation is a key influence over an employee's performance level.

True

To influence instrumentality, managers can

consistently reward high performers.

Analyzing Trader Joe's success using Herzberg's two-factor theory of motivation would suggest

contextual factors, like being among the best paid employees in the retail industry, are the sole reason for the firm's success. growth needs, like the autonomy of opening products for customer samples, make a major contribution to the firm's success. relatedness needs, like working with friendly and upbeat coworkers, make a major contribution to the firm's success.

oaquin received the Chancellor's Award and an $8,000 scholarship after a research paper and formal presentation he created were rigorously evaluated by a team of university administrators. Joaquin would feel a sense of

high distributive justice.

Michele is being considered for a managerial position at Halliburton. She completes a TAT as part of an assessment center exercise for prospective managers. Facilitators will examine the results carefully for their manager choices knowing that

individuals high in need for achievement may find it difficult to delegate authority to subordinates.

Alderfer's theory of motivation does all of the following:

relax the basic assumptions of Maslow's theory of needs propose a "frustration-regression" hypothesis assume needs are grouped into three categories

Your paycheck could likely satisfy all of the following needs identified by Maslow except

social needs

Motivation is

the intention of achieving a goal, leading to goal-directed behavior.

Research on equity theory suggests

those who feel over-rewarded experience little distress over the situation.