Organizational Behavior Exam 1

Spearman's g

theoretical general factor in intelligence that influences one's ability to learn and perform in a wide variety of contexts

______ is the personality trait with the strongest positive relationship with job performance

Conscientiousness

People with high ______ see themselves as capable and effective

Core self-evaluations

William has just been promoted, but in spite of having new areas that he must manage, he says that he is 110% confident in his ability to do the job. This is likely an example of...

Dunning-Kruger effect

Which of the following is not a suggestion as to improving commutations between generations?

Embrace the most current technology

________ highlight the fact that choosing among available options of now always a choice between right and wrong

Ethical dilemmas

______ is not a content theory of motivation.

Expectancy theory

People who are outgoing, talkative, sociable, and assertive are likely to score high on....

Extraversion

_____ is reflected in this statement: "I feel I am a person of worth, as good as other people."

High self-esteem

Alexa quit her job because she felt it was boring. This would be diagnosed as a (n)______ level problem

Individual

Organizational behavior can be organized into 3 categories

Individual, Group, and Organization

Categories of individual differences

Intelligence, ability, personality, core self evaluations, attitudes, emotions.

______ refers to the amount of effort that we invest in an activity.

Intensity

Therese is making a presentation in one of her classes. Her PowerPoint slides contain several arithmetic errors that Kathy is finding distracting. This is an example of...

Noise

______ in the combination of stable, physical, behavioral, and mental characteristics that gives individuals their unique indentity.

Personality

Bettina will experience ______ if her outcome to input ratio is greater than that of a relevant comparison person

Positive inequity

The perceptual model of communication depicts communication as a process in which...

Receivers create meaning in their own minds

Kahneman's "System 1" and "System 2"

System 1: intuitive and largely unconscious thought. Fast paced and instinctual. System 2: analytical and conscious thought. Slower, more logical thinking.

Which of the following is not one of the top four skills desired by employers?

Teamwork

The contingency approach suggests...

The best answer depends on the situation

A problem is...

a gap between an actual and a desired situation

Theory Y

a modern and positive set of assumptions about people at work: that they are self-engaged, committed, responsible, and creative

Contingency Approach

calls for using management concepts and techniques in a situationally appropriate manner, instead of trying to rely on "one best way"

Klause works in a very stressful job but maintains his "cool" even in the worst times. This represents the _____ dimension.

emotional stability

Two way model of communication

is when the message has been relayed from the sender to the receiver and the receiver has responded with feedback to let the sender know the message was received.

OB is important in all facets of school and work because...

it helps us to understand and manage people

______ is defined as the physical and cognitive changes individuals make in the task or relational boundaries of their work.

job crafting

Randall wants to put more variety into his assistant's job by combining specialized tasks of about the same level of difficulty. This is...

job enlargement

One way model of communication

limited and occurs in a straight line from sender to receiver. It acts as a command or to inform.

Linguistic style doesn't include...

nonverbal behavior

Big 5 Personality Traits

openness, conscientiousness, extraversion, agreeableness, emotional stability

"How much do I value the rewards I receive?" This question addresses...

our valance

proactive personality

someone who is more apt to take initiative and persevere to influence the environment

emotional intelligence

the ability to perceive, understand, manage, and use emotions

external locus of control

the perception that chance or outside forces beyond your personal control determine your fate.

internal locus of control

the perception that you control your own fate

Human capital

the productive potential of an individual's knowledge, skills, and experiences

Social capital

the productive potential resulting from relationships, goodwill, trust, and cooperative effort

positive organizational behavior

the study and application of positively oriented human resource strengths and psychological capacities that can be measured, developed, and effectively managed for performance improvement in today's workplace

E-Business

using information communication technologies to facilitate every aspect of running a business

Gardner's Theory of Multiple Intelligences

linguistic, logical-mathematical, musical, visual-spatial, bodily-kinesthetic, interpersonal, and intrapersonal