Organizational Behavior Final

20. The reading outlines several methods to keep managers from promoting young talent too quickly. Which of the following is NOT one of the methods.

A. Allow employees to self-set personal development goals

6. Intel spends millions of dollars each year to encourage education in math and science. This policy ______

A. Builds human capital

20. ______ is defined as a set of beliefs and values about what is desirable and undesirable in a community of people and a set of formal or informal practices to support the values

A. Culture

32. A particular concern about using personality tests for employment decisions is that these types of assessments ____________.

A. Do not predict on the job behavior????????????????????????????

30. Ken recently graduated from college with a BA degree, he has received two job offers, which theory is most useful in predicting which of the two offers he will accept?

A. Expectancy Theory ??????????????

30. The main stumbling block for American managers working in foreign countries is that the managers _______.

A. Have family and personal adjustment problems

29. ________ is defined as the perceived fairness of the decision maker's behavior in the process of decision making.

A. Interactional justice

16. According to Maslow, needs are ___.

A. Internal factors that arouse behaviors???????????????

27. Someone from England is likely to require greater interpersonal space than someone from ______.

A. Korea

33. Someone from NC is likely to require greater interpersonal space than from someone from ___________.

A. Mexico

27. Pat and Chris are both computer programmers, but Pat earns more money than Chris. However Chris perceives this as an equitable relationship because:

A. Pat has more education and experience

20. According to Herzberg's motivator-hygiene model, which of the following is a motivator?

A. Responsibility

28. _____ is the view the individual has of himself or herself as a physical, social and spiritual or moral being

A. Self-concept

5. Job design, training, and development, self management and goal setting are all ways in which managers can improve employees' ________.

A. Self-efficacy

30. Some employees at Harley-Davidson factories have had the company logo tattooed on their bodies, this is and an example of:

A. Strong organizational identification

31. Based on research on the Big 5 personality dimensions, which of the following is true?

A. The Big 5 structure seems to be valid across a number of different cultures

1. Individuals with high self-esteem see themselves as worthwhile, capable, and acceptable.

A. True

11. Conscientiousness has the strongest correlation with job performance

A. True

11. One advantage of job rotation is increased worker flexibility because employees are cross-trained to perform different jobs.

A. True

12. Vertical loading consists of giving workers more responsibility, usually by taking on duties normally performed by their supervisors.

A. True

13. based on the job characteristics model, the three core job dimensions of task identity, task significance and skill variety lead to the psychological state of experienced meaningfulness.

A. True

14. Extrinsic rewards like pay increases and bonuses often fail to motivate because one-shot rewards have a short-lived motivational impact.

A. True

15. With our country's changing age demographics, offering elder care to employees will become increasingly important.

A. True

17. Emotional intelligence appears to be a better predictor of management success than intelligence.

A. True

17. It is important for managers to effectively deal with generational differences in values, attitudes, and behaviors that exist in the workforce

A. True

2. Since paid employment is a prime determinant of overall self-esteem, unemployment can have a devastating impact on an individual's self-esteem.

A. True

3. Content theories of motivation focus solely on identifying internal factors influencing motivation.

A. True

3. Low self-esteem can be raised by having that person think of desirable characteristics possessed rather than of undesirable characteristics that he or she doesn't have.

A. True

6. Self-monitoring is defined by the extent to which a person observes their own self-expressive behavior ad adapts it to the demands of the situation.

A. True

7. High self-monitors are often called chameleons.

A. True

7. When faced with an inequitable situation, taking a specialized training program is one way a person can increase his or her outputs.

A. True

8. According to Herzberg, motivators are job characteristics associated with job satisfaction

A. True

22. All of the following are specific intelligence related predictors of job performance EXECPT

B. ++++++ Spacial Intelligence

34. ______ is defined as what an individual is trying to accomplish; the object or aim of an action.

B. A goal

28. The key point of Hofstede's cross-cultural research is that:

B. Best management practices are culture specific

21. We primarily learn cultural lessons ____.

B. By observing and imitating role models

25. Chuck is concerned with what he considers to be an unfair situation at work. Using the terminology of equity theory, Chuck has decided to ______________.

B. Decrease his inputs

14. _______ is defined as the ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion and regulate emotions in oneself and others

B. Emotional intelligence

13. Which Big 5 dimensions is the most valid predictor of performance within jobs involving social interaction.

B. Extraversion

1. Motivation is entirely driven by pay.

B. False

10. The use of monetary incentives enhances the positive effects of goal setting, especially for diffcult gaols.

B. False

12. Agreeableness has the strongest correlation with job performance

B. False

14. Managing diversity is legally mandated by the Equal Employment Opportunity laws.

B. False

18. As Boomers exit the workplace, we expect that open leadership positions will be filled by employees emotionally-equipped for high stress jobs.

B. False

18. Gen Y and Baby Boomers are more concerned with high salary than having high-quality colleagues.

B. False

2. Process theories of motivation focus solely on identifying internal factors influencing motivation.

B. False

4. One implication of Maslow's theory is that managers can feel comfortable that once an employee has been motivated, he or she will remain motivated.

B. False

5. A person's needs remain unchanged over his or her lifetime.

B. False

6. McClelland argues that individuals with high achievement motivation are best suited for top-level executive positions.

B. False

9. According to Vroom, expectancy represents a person's belief that a particular outcome is contingent on accomplishing a specific level of performance.

B. False

8. According to research on self-monitoring, which of the following is true?

B. High self-monitors received more promotions than did low self-monitors

23. Gordon has a Master's degree in electrical engineering and brings 10 years of experience to his current job. From Gordon's perspective, which of the following is an input to the individual-organization exchange relationship?

B. Hist master's degree

9. Employees who add value to an organization using their brains rather than the sweat off their backs are known as ____

B. Knowledge workers

25. After working for his company for 25 years, Jason is being sent on foreign assignment to Germany. Germany is a _____

B. Low context culture

7. ___________ Is the process of working with and through others to achieve organizational objectives in an efficient and equitable manner.

B. Management

29. Latin American business conversations are commonly conducted at a range of approximately ______.

B. One foot

32. Arab cultures embrace a(n) _________ time perspective.

B. Polychronic

4. _______ is a person's belief about his or her chances of successfully accomplishing a specific task.

B. Self-efficacy

1. The objective of organizational behavior is to develop a better...

B. Understanding of people at work

33. As Boomers exit the workplace, management scholars are concerned it will lead to:

B. Vacant positions being filled by less emotionally-equipped leaders

33. __________ refers to the positive or negative value people place on outcomes.

B. Valence

8. Of the following, which is a c characteristic of a 21st century manager?

B. Viewing people as a primary resource

26. Recent research suggests emotional labor may result in ________.

C. Burnout

10. Regarding the Big 5, a person scoring high on _______ is dependable, responsible, achievement oriented and persistent.

C. Conscientiousness

23. Maxine has lived in Paris her entire life. She believes France is a greatest country in the world, this is an example of....

C. Ethnocentrism

31. Tracy is uncertain about entering into business negotiations before she has gotten to know her associates. She feels that trust needs to be established first. Tracy is probably from a(n) __________ culture.

C. High context

4. _____ represents the productive potential of an individual's knowledge and actions.

C. Human capital

32. According to Vroom's expectancy theory, _______ represnts an individual's belief that a particular outcome is contingent on accomplishing a specific level of performance.

C. Instramentality

26. Equity theory predicts that a student will experience __________ if a friend of equal scholarly ability studies the same amount for a test but receives a higher grade?

C. Negative inequity

21. According to Herzberg's motivate-hygiene model, which of the following is a hygiene factor?

C. Supervision relations

24. Based on the above, which of the following is an outcome of the individual-organization exchange relationship.

C. Two weeks paid vacation

13. The primary reason for managing diversity is to ______.

D.

16. Between 20-30 years of age, levels of _________ tend to increase while ___________ tends to decrease the most:

D. +++++++++ Emotional stability and agreeableness

22. Culture generally remains _____ the threshold of conscious awareness because it involves _______ assumptions.

D. Above, inherent

23. ______ intelligence is the potential to use mind and body to coordinate physical movement.

D. Bodily-kinesthetic

19. If you were designing a workplace from scratch, all of the following EXCEPT ONE were recommended by the reading

D. Consistent, high-quality feedback about job performance

11. ______ is an example of an external dimension of diversity.

D. Education

31. If an employee perceives that his/her expectancy link is broken, then he/she believes that:

D. Effort has no anticipated impact on performance

22. Equity theory is a motivation model that explains how people strive for _________ in social exchanges or give-and-take relationships.

D. Fairness

24. If you fail this test, you'll likely experience ________ emotions.

D. Goal incongruent

18. According to ERG theory, _________ needs reflect the desire to grow as a human being and to use one's abilities to their fullest potential.

D. Growth

29. You are rushing to class when a friend stops you and starts to discuss a personal problem...which of the following concepts best explains your friend's behavior?

D. He is a high self-monitor

15. As the mother of two small children, Jen struggles to make ends meet...which of the five basic needs described by Maslow is driving Jen's behavior?

D. Physiological

28. ______ is defined as the perceived fairness of the process used to make decisions regarding the allocation of rewards and resources.

D. Procedural justice ??????????????

9. Which of the following is not a dimension of the Big 5 framework of personality?

D. Self-esteem

10. Most entry-level managers who fail in the contemporary workforce do so because they lack the ability or the motivation

D. To effectively build relationships with colleagues and peers

3. A effective contemporary manager engages in all the following behaviors EXCEPT

D. Understands the positive impact cutting jobs has on the bottom line

16. Which of the following trends is predicted for the U.S. labor force?

D. Younger workers will experience career plateauing

15. Women tend to score higher on which two Big 5 dimensions?

E. Agreeableness and negative affectivity

2. Why should on spend one's time learning about OB?

E. All options are correct

26. Michelle, from the US, is on foreign assignment in Mexico. Her co-workers make personal sacrifices to further the organizations goals. This is a ________ culture.

E. Collectivistic

25. It's the seventh week of the semester in Dr. Whitaker's class...what phenomenon explains Michelle's change in mood?

E. Emotional contagion

12. Sven is a 51-year-old white male who works as a manager...

E. Having 12 years on the job

21. ___________ represents an individual's capacity for constructive thinking, reasoning, and problem solving

E. Intelligence

24. According to recent research...

E. Japanese human resource practices were more ethnocentric than those in the US

19. McClelland believes that individuals with a high ________ coupled with a __________ are best suited for top management positions.

E. Need for power, low need for affiliation???????????

17. What is the bottom-to-top sequence of needs in Maslow's needs hierarchy?

E. Physiological, safety, love, esteem, self-actualization

19. According to the reading, one key method for building self-awareness is to:

E. Provide broad feedback

5. _______ represents the productive potential resulting from strong relationships, goodwill, trust, and cooperative effort

E. Social capital

27. Emotional intelligence is twice as important as _______ in predicting success in the workplace.

E????????????