Organizational Behavior Test 1

Ethics

A concern with identifying right and wrong behavior is referred to as ________

Which of the following characterize personal values

A global scope and broad influence across all situations

Organizational behavior

A person seeking to understand and manage people at work is likely to study ________ which is an interdisciplinary field

self-efficacy

An individual's belief that he or she is capable of performing a task.

job satisfaction and employee engagement are two workplace _______ measured by management

Attitudes

Which of the following statements about cheating are true?

Cheating takes many forms, including plagiarism and sharing answers via text messaging. Over half of high schoolers report cheating on exams.

Using the OB concepts and tools that are situationally appropriate is called

Contingency approach

Individuals committed to an organization tend to display a

Continuation of employment with the firm

Ethics

Deciding whether behaviors are good or bad, right or wrong , is a concern in the field of:

Widespread corporate corruption has led to which two of the following

Destruction of lives. Bankrupting of companies

What should you do after indent idyl for unethical conduct in your workplace but before confronting the problem

Determine possible causes

Types of solution response

Dissolving, solving, resolving issues

When people express themselves physically, cognitively, and emotionally during a role performance. They are demonstrating

Employee engagement

The concept of equality ties directly to how ____ a person is treated at work

Fairly

Technical

For most jobs, candidates are selected for their _____ skills

Inner locus of control

Independent of outside influences

What are the 3 levels that OB distinguishes among

Individual, group, organizational

In the systems approach to OB, person and situation factors are considered

Inputs

Contingency

Instead of trying to rely on "one best way" to manage, a manager may want to use a ________ approach while calls for using situationally appropriate tools

Ajzen and Fishbein consider _____ as key link between attitudes and planned behavior

Intentions

Sharon Schwartz believed that values _______ our behavior across any context

Motivate

Our values are influenced by the values of our _____ and by the _______ we have as children

Parents and experiences

In the systems model of the organizing framework, what are the initial drivers of all outcomes?

Person and situation factors

The various characteristics that make individuals unique are known as

Person factors

high self-efficacy

Person is CONFIDENT - and believes they can achieve goals

When a work environment generally matches an employees values, the which of the following are at their greatest

Positive employee attitudes and employee motivation

Which of the following is an example of a person factor

Preference to work independently

Corporate fraud

Prevalent even though most leaders are dedicated to operating ethical organizations

Our desired outcomes do not match the actual situation

Problem

Efforts can be adversely affected if the problem is incorrectly identified

Problem solving

A problem means options for a solution that is satisfactory but not the most ideal

Resolving

To solve problems, it is important to consider necessary, ______ couch as people who will provoke support

Resources

You cannot rely on one best way. The most effective solution is based on the situation.

Select the two items that apply to a contingency approach to management

Soft

Skills dealing with human relationships and interactions are referred to as ______ skills

Hard skills

Technical expertise and knowledge

Allows employees to do all or some of their work from home technology and internet tools

Telecommuting

What applies to a contingency approach to management

The most effective solution is based on the situation. You cannot rely on one best way.

Which of the following are true about values

They are generally stable, they can guide behavior subconsciously

Values remain mostly stable across

Time and situations

Values and attitudes are usually in agreement

True

Problem

When there is a difference between a goal and the actual outcome, this is known as

Which of the following are important to consider when selecting alternative solutions?

Who will be the supporters and resisters, necessary resources

low conscientiousness

disorganized, careless, impulsive

narcissism

excessive self-love and self-absorption

low self-efficacy

expect failure, avoid challenges

proactive personality

people who identify opportunities, show initiative, take action, and persevere until meaningful change occurs

Which of the following are common criteria used when hiring new college graduates for their first job?

College major, internship or other work experience, GPA

OB and problem solving are at odds and do not go together when studying OB

False

Technical expertise is the only factor that matters in getting a new job or advancing ones career

False

Soft skills

Interpersonal skills and personal attributes

Individual behavior that is discretionary and not part of a formal reward system and promotes the effective performance of the firm is called

Organizational citizenship

The extent to which individuals identifies with an organization and commits to its goals is

Organizational commitment

The three levels of analysis are categorized as processes or

Outcomes

Which of the following are things managers should do deal with unethical behavior in the workplace

Set clear expectations for when employees are confronted with unethical behavior. Determine likely causes of unethical behavior in mangers and employees

self-esteem

one's feelings of high or low self-worth

3 step approach to problem solving

1. Define the problem 2. Identify potential causes using OB concepts and theories 3. Make recommendations and (if appropriate) take action

Organizational behavior

A person seeking to understand and manage people at work is likely to study_______ which is an interdisciplinary field

Singrid is trying to determine why so many people in her department are transferring to a different department. Which of the following questions would singrid ask if she were focusing on person factors to determine the source of the problem

Do the departing coworkers have a preference for working collaboratively versus independently?

The term _____ reflects the extent to which a person likes his or her job

Job satisfaction

Organizational behavior

The term _____ describes an interdisciplinary field concerned with understanding and managing people at work

Contingency Approach

Using the OB concepts and tools that are situationally appropriate is called an ________ to management

Destruction of lives, and bankrupting of companies

Widespread corporate corruption has led to which of the following?

emotional stability

how relaxed, secure, and unworried one is

High Emotional Stability

tend to be relaxed, secure, unworried, and less likely to experience negative emotions under pressure

external locus of control

the perception that chance or outside forces beyond your personal control determine your fate.

Internal locus of control

the perception that you control your own fate

When assessing good or bad behavior from employees, managers should consider both person factors and

Situation factors

51%

According to anonymous surgery's, what percentage of high school students admitted to cheating on test