PC Pro Chapter 13
Download and install the latest printer drivers. Use the Color Management tab of the printer driver to calibrate the driver's color settings.
A customer who uses a Windows computer purchased an Inkjet printer from your store. He recently called to complain that the colors in the photos he prints on his new printer do not match the colors in the original photos. Which of the following actions will MOST likely resolve the issue? (Select two.)
Printer port
Connection point for the print device to connect to a print server.
The wrong printer driver has been selected.
Hannah has been working for your company for several years. Recently, she moved to a new department, which is located on a different floor. After the move, Hannah informs you that when she tries to print a Microsoft Word document (the same program she has always used), the printer on her new floor prints page after page of seemingly random characters. Which of the following is the MOST likely cause of Hannah's print problems?
Bluetooth & devices
In order to edit print server properties in Windows 11, which section do you need to select from the Settings menu?
Calibrate the printer
Inkjet printers are popular for small businesses because they provide good quality printouts. However, fuzzy lines can appear in artwork, or colored areas in images can sometimes start and stop before they should. Which of the following should you do when this happens?
Print queue
Location on the hard disk that holds print jobs waiting to be processed.
Flip card.
Match each key printing term below to the appropriate description on the following cards. Print driver Printer port Print server Print spooler Print queue
Print spooler
Software process that captures print jobs from applications.
Print server
Software process that sends print jobs to the print device.
Print driver
Software that allows the printer to communicate with the print device.
Dot matrix
Which of the following is a type of printer that is considered very noisy because it hits the printhead on the paper?
Connect your printer to an external print server device that is connected to the network. Plug an Ethernet cable into the printer's network port.
Which of the following methods can be used to connect a printer to a network? (Select two.)
The feed rollers and the tray alignment guide
You are a network administrator troubleshooting a network printer that is frequently experiencing paper jams. You have checked the paper tray and confirmed that the paper is not curled, wrinkled, dusty, wet, torn, or folded. The paper stack does not exceed the limit nor is above the arrow on the edge guide. However, the printer still jams when multiple pages are being fed.
Wrong printer driver
You are testing a printer that you just installed by using the operator panel on the printer to print a test page. Later, you use the printer properties on your computer to print a test page. Instead of a normal test page, you receive several pages with garbled characters on them. What is the MOST likely cause of the problem?
Laser
Your company needs to print a lot of high-quality black-and-white text documents. These documents need to be printed as quickly and inexpensively as possible. The printer must also have the capacity to perform duplex printing. Which of the following printers BEST meets your company's printing requirements?
The corona wire is dirty.
Your laser printer prints a vertical black line on every page. You change the toner cartridge, but the problem does not go away. What is the MOST likely problem?
You do not have the Manage documents permission.
Your system administrator shared a USB laser printer connected to your Windows 11 system so other users on the network could send jobs to it. A network user has sent a large job to the printer, but the print job has stalled. You try to delete the print job, but can't. Which of the following BEST describes the reason you cannot delete the print job?
