PHR Exam Practice Test Questions

As an HR professional, you want to establish and maintain a strong sense of ethics within an organization. One effective way is to:

Establish a code of conduct

A restaurant institutes a new happy-hour as a marketing campaign. A year later, the owner wants to know if sales have improved as a result of the campaign. Comparing sales from the previous year to the current year is an example of using which type of strategic planning metric?

Gross profit margin

What is the time limit for filing a charge of discrimination with the EEOC?

180 days

Your organization starts a suggestion box for employees to present anonymous suggestions to executives and management. What is the best action for management to take for employees to see the value in the program?

Act quickly on the suggestions

Which of the following is one of the elements of a SMART goal?

Action-oriented

What is the purpose of Executive Order 11246?

Established affirmative action

Which style of learning is demonstrated by a hands-on experience?

Kinesthetic Learning

Sexual harassment is a form of discrimination under what federal law?

Title VII - Civil Rights Act

Which of the following is true of a hostile work environment?

A hostile work environment may arise when an employee witnesses the harassment of a co-worker.

When comparing the business Return on Investment with that of the competition, you discover the ROI is a bit lower than the competitors. What is the best plan of action?

Adjust the strategic plan to maximize the value of expenses.

Before selecting an HRIS system, which of the following questions should be answered?

All of the above

Which of the following is an example of direct compensation?

Bonus

Which of the following provides an informal setting for a group of employees to meet with their manager to learn more about the company?

Brown-bag lunch program

During the union-organizing process, how is the bargaining unit determined?

By the National Labor Relations Board

When conducting a risk assessment, what category of disaster includes terrorism, war and arson?

Organized or deliberate disruption

A nonexempt employee who regularly works M-F 8:00am-5:00pm travels for a conference on Sunday from 4:00pm to 6:00pm. How many hours should the employee be paid for the travel time?

1

A panel of arbitrators chosen by the parties involved in a particular dispute for the sole purpose of handling that specific dispute is known as:

Arbitrator tribunal

There are many different types of organizations that people create to accomplish business goals. Which of the following forms of business organization provides the owners with protection from the debts and liabilities of the company?

Corporation

There are three types of barriers in the glass ceiling concept that may prevent women and minorities from reaching senior level positions in an organization. Which barrier is related to corporate practices and recruiting?

Internal structural barriers

The EEO-1 (Employer Information Report) form is required to be filed by employers with 100 or more employees. When is the deadline for filing component 1 of the EEO-1 report?

May 31

The local library offers an after-school position to a 15-year old working Monday, Wednesday and Thursday from 3:30 pm to 7:00 pm. Is this acceptable under the standards of the Fair Labor Standards Act (FLSA)?

No, children under 16 cannot work more than 3 hours a day during the school week.

William is creating a manual for his department. On the cover of the manual he uses a picture of the equipment that he found on a website. You ask if he has permission to use the image. He tells you that the photo is from a website so it's in the public domain. Are photos and images from websites considered to be in the public domain?

No, images are protected by copyright laws.

According to Kirkpatrick's evaluation model, there are four types of training evaluation: reaction, learning, behavior and .

Results

All of the following are appropriate purposes for an HR audit, except:

Termination of unsatisfactory employees

Your employer offers medical benefits to employees on military leave, but does not want to offer the same benefits to employees on maternity leave. This is a violation of _______.

The Pregnancy Discrimination Act

Why are valid questions an important part of the interview process?

To ensure the interview relates to the specific job.

The system of management known as _________is exemplified by review processes to eliminate waste, encouraging teamwork and involving all members of the organization in meeting customer needs.

Total Quality Management

Which motivation theory suggests employees are motivated by success, but consider the value of the expected reward against the effort required to achieve it?

Vroom's expectancy theory

What term is assigned to an employee that makes a complaint about their employer to a federal agency claiming that illegal activity has occurred?

Whistle-blower

A non-exempt employee is attending a professional training outside of normal work hours, that is not specifically job related. The event will be documented on the employee's performance review, as certified training. Should the employee be paid for attending the training?

Yes.