PHS semester examTyson has decided he wants to be trained and certified in cosmetology. Which type of institution of higher learning could provide him with this?

In _______, the United States passed legislation prohibiting employers to discriminate against a person based on the grounds of race, religion, gender or ethnicity.

1964

When creating a presentation, what is the acceptable minimum font size?

24 point

What is the appropriate distance for social space?

4-12 feet

Time Management may NOT lead to which of the following?

Advanced degrees

James recently learned he was not promoted because the company wanted a younger person to lead the group. This is an example of ________ discrimination.

Age

What situation would qualify an employee for 12 weeks of unpaid leave under the FMLA?

An employee on maternity leave caring for a new child

Which of the following is not a part of the priority list for the OSHA enforcement schedule?

Anonymous reports

Where can you find the section of supplemental materials within a textbook?

Appendix

Which type of listening should be used when listening to a poem?

Appreciative

Which type of degree requires 120 hours of coursework, some of which is general and some of which is based on your major?

Bachelor's degree

Which of the following is the ability of team members to give up an idea of their own to consider or use ideas of others?

Compromise

At work, Amanda makes sure she resolves conflict quickly and listens to all sides. What is she accomplishing?

Conflict management as a leader

Which of the following is not a characteristic of a vertical organizational structure?

Consists of casual relationships and external office influences

In which Career Cluster are librarians classified?

Education and Training

Which of the following is considered the most important skill in the workplace?

Effective communication

Which of the following can change the context of a word?

Emphasis

Which of the following is the term used to describe the level to which someone is likely to gain employment and be successful in a career?

Employability

What does EEOC stand for?

Equal Employment Opportunity Commission

Which of the following is important when using technology?

Ethical conduct

What must an employee do to perform their role in a safe and healthy work environment?

Execute appropriate judgment and behavior

What act created the minimum wage law?

Fair Labor Standard Act

_________ listening can also be called pseudo listening.

False

Which of the following is the term used to describe a barrier preventing minorities and women from rising to positions of power or responsibility?

Glass ceiling

Which of the following is NOT a trait of aggressive personalities?

Helpful

Which of the following is true about horizontal organizational structures?

Horizontal organizations handle problems faster

Which of the following is NOT a field of external communication?

Interviews

Which of the following is NOT a part of a report?

Introduction

Which of the following is something you should not concern yourself with when making an ethical decision?

Is it cost effective?

How does surfing the Internet during business hours negatively effect the workplace?

It can spread viruses to other computers and it can expose private details to co-workers

Which of these programs is a screen-oriented interactive program which enables a user to lay out data on screen?

KSpread®

In professional communication a ________ is best for a short message.

Memo

What requires frequent safety and health inspections?

OSHA

Answering questions such as "do I want to help people?" and "do I want to work with my hands?" can help you develop which of the following?

Occupational goals

How would you address an employee who is abusing substances?

Offer rehabilitation programs

Rita works for an accounting firm. She works in the firm's office, usually between 10 and 20 hours each week, but hours and times vary week to week. Rita's job can be described as which of the following?

Part-time, white collar job

A _________ presentation should be used to sell a product.

Persuasive

Which of the following defines employability?

Positive work behaviors and personal qualities which make individuals more likely to gain employment and succeed in their chosen career

Which term is NOT part of the 4 Ps of marketing?

Publication

Which of the following is NOT an employability skill?

Sales

Which of the following is NOT a skill needed in public relations?

Selling

Which of the following is a way to exhibit professionalism?

Speech

Which of the following describes mannerisms?

Style of speaking or behaving

Tyson has decided he wants to be trained and certified in cosmetology. Which type of institution of higher learning could provide him with this?

Technical school

Which of the following accurately describes initiative?

The ability or instinct to act or take charge independently

What do teaching and nursing have in common?

They are sometimes stereotyped as women's jobs

What is the ability to handle different people and their different attitudes?

Tolerance

Which of the following is a leadership skill?

Treating everyone fairly

Which of the following is NOT a problem-solving strategy?

Use of technology

Which of the following is considered a Knowledge of Technology skill?

Willingness to learn

The purpose of planning for the future is to ensure which of the following?

You make choices today which will benefit you in the long term