Plug IT In 5
Hershey's had many difficulties implementing what combination of products? (a) ERP, CRM, and supply chain management. (b) ERP, CRM, and MIS. (c) ERP, CRM, and TPS. (d) SAP, ERP, and IBM.
a
Project ___ management includes the project development, project plan execution, and integrated change control processes. a) Integration b) Time c) Human Resource d) Quality
a
Which of the following is not usually given as a reason for IT project failures? a) The problem was no longer a problem. b) There was insufficient planning at the start of the project. c) The scope of the project was poorly defined. d) The time allotted to complete the project was insufficient. e) The new technology did not work as planned.
a
_____ are efforts to create a specific business-related outcome. a) Projects b) Processes c) Transactions d) Prototypes e) Information systems
a
The nine knowledge areas of the Project Management Body of Knowledge (PMBOK) include: (select all that apply) a) Project Scope Management b) Project Cost Management c) Project Initiation Management d) Project Human Resource Management e) Project Execution Management f) Project Risk Management
abdf
What are the major causes of project failure? (select all that apply) a) Lack of sufficient planning b) Poorly defined project scope c) Ongoing project monitoring d) Upfront identification of business problems e) Difficulties with technology capability
abe
Project _______ management is responsible for assigning individuals with the appropriate skills when they are needed. a) Communications b) Human resource c) Risk d) Quality
b
The triple constraints of information systems projects are: a) user requirements, technical specifications, and time b) time, cost, and scope c) cost, stakeholder requirements, and technical specifications d) technical feasibility, behavioral feasibility, and economic feasibility e) scope, user requirements, and economic feasibility
b
The triple constraints of project management are: a) Organization, time, and cost. b) Time, cost, and scope. c) Organization, cost, and scope. d) Time, technology, and scope.
b
Which of the following activities is NOT a step in the project monitoring and control phase? a) Monitoring ongoing project activities b) Allocating budget c) Comparing project variables to the actual plan d) Identifying corrective actions
b
Which of the following statements concerning the Project Management Body of Knowledge (PMBOK) is true? a) It provides fundamentals of project management for particular types of project. b) Its goal is to provide a common vocabulary within the project management profession. c) Processes are described in terms of goals. d) One of the knowledge areas of PMBOK is project auditing. e) PMBOK does not address staffing decisions.
b
According to the text, scope creep causes projects to (a) Accomplish more than people thought they could. (b) Accomplish less than people thought they could. (c) Get out of control with the project at hand. (d) Be more successful than unsuccessful.
c
IS projects may not deliver their potential value due to many reasons. Which of the following is not one of these reasons? a) Lack of sufficient planning b) Poorly defined project scope c) Management involvement d) Advances in technologies and ensuing incompatibility with existing systems
c
Projects are (a) Class assignments. (b) Busy work provided by the employer. (c) Short-term efforts intended to provide a business-related outcome. (d) All of these are correct.
c
The traditional approach to project management divides every project into ______ distinct phases. a) three b) four c) five d) six
c
Which of the following is not an output from the project initiation phase? a) Problem identification b) Goals that are to be achieved c) Details for each activity associated with the objective. d) Cost-benefit analysis e) Risk evaluation
c
Which of the following statements concerning the Project Management Body of Knowledge (PMBOK) is false? a) The project integration knowledge area includes integrated change control processes. b) Quality assurance is included in the project quality knowledge area. c) Project time management and project cost management are independent processes. d) The risk management knowledge area includes risk Section reference 1 planning. e) The procurement knowledge area deals with contractual agreements.
c
Which of the following statements is false? a) Every project has five distinct phases. b) The phases are initiation, planning, execution, monitoring and control, and completion. c) The phases overlap. d) During project initiation, the user defines the problem. e) During project initiation, the resources necessary for the project are secured.
c
A dashboard shows (a) The project planner. (b) Results tracking. (c) Collaboration tools. (d) All of these answers are correct.
d
According to the waterfall approach presented in the article, which of the following is the last step in project management? (a) Installation. (b) Testing. (c) Training. (d) Maintenance.
d
Hershey's was unable to fill how much money's worth of orders? (a) $10,000. (b) $100,000. (c) $1,000,000. (d) $100,000,000.
d
Which of the following statements is false? a) The triple constraints of information systems projects are interrelated. b) The triple constraints of information systems projects can be involved in trade-offs c) The scope of a project can be increased by using additional time and money. d) The costs and times associated with a project cannot be reduced. e) The triple constraints are unique to information system projects.
d
_________ refers to the processes that ensure that the project includes all the work required—and only the work required—to complete the project successfully. a) Time b) Cost c) Organization d) Scope e) Process
d
The project initiation phase includes the following activities: (Choose all that are correct) a) Resource procurement. b) Cost-benefit analysis. c) Definition of project objectives and associated activities. d) Risk analysis. e) Both resource procurement and cost-benefit analysis.
e
The reasons why so many information system software development projects do not deliver their potential value include all of the following except: a) Lack of sufficient planning b) Technology compatibility problems c) Management's failure to provide the necessary resources d) Poorly defined project scope e) Poor definition of user requirements
e
Which of the following statements does not pertain to the project planning phase? a) Every activity associated with the project objective must be identified and sequenced in this phase. b) Scope creep refers to the uncontrolled changes in the project's scope. c) Scope creep occurs when users ask for additional functionally after the project is underway. d) A PERT graph could be used to ensure the activities are performed in a logical sequence. e) PERT charts, the critical path method, and Gantt chart tools are used only at the beginning of the project.
e
Which of the following statements is false? a) Users could be involved in the project execution phase. b) Management monitors ongoing activities. c) Management compares project variables with the plan. d) Management identifies corrective actions if necessary. e) The project team decides when a project is complete.
e
True or False? Best practices within the project management discipline are known as the Project Management Knowledge Base.
false
True or False? Despite the challenges presented by project management, most (70-80%) of all IS projects are completed successfully.
false
True or False? Project scope refers to processes that ensure that the completed project includes at least all the work specified at the beginning of the project.
false
True or False? Resource planning and cost estimation can be carried out independently of the project's time management resources and still result in a successful project.
false
True or False? Scope creep can only be addressed in the monitoring and control phase of the project management process.
false
True or False? The first phase of project management is planning.
false
True or False? The five basic process groups of project management are stand-alone activities.
false
True or False? The triple constraints of project management are time, cost and process.
false
True or False? The triple constraints of project management are time, personnel, and scope.
false
True or False? Uncontrolled changes in a project's scope are referred to as scope evolution.
false
True or false? The waterfall approach is more flexible than the agile method.
false
True or False? A project is a set of related tasks intended to create a specific outcome.
true
True or False? One reason for IS project failure is a lack of commitment by the management that is providing the necessary resources.
true
True or False? Risk management is an integral part of any project.
true
True or False? Successful project completion frequently requires trade-offs among the triple constraints.
true
True or False? The goals for the project are defined during the initiation phase of project management.
true
True or False? The scope of a project refers to all of the work required to complete a project successfully.
true
True or False? The triple constraints of project management are interrelated.
true
True or false? Hershey's ultimately completed a successful implementation of the new order management system.
true
True or false? Project management software helps to manage a team's workload.
true
