PM Bruns Quiz 15-21

In which level are 'best practices' institutionalized? a. Level 1 b. Level 2 c. Level 3 d. Level 4 e. Level 5

c. Level 3

At what level must a contractor be in order to do work for the U.S. Department of Defense? a. Level 1 b. Level 2 c. Level 3 d. Level 4 e. Level 5

c. Level 3

The biggest adjustment Americans typically have to make in working abroad is ________. a. language differences b. adapting to the general pace of life c. punctuality of people d. Both b. and c. are correct. e. a., b. and c. are all correct.

Both b. adapting to the general pace of life c. punctuality of people

Which of the following is not one of the ten PMI knowledge areas? a. Inventory management b. Stakeholder management c. Scope management d. Quality management e. Time management

Inventory management

We suggested three factors as important to motivating individuals. Which of the following is not one of the three factors? a. Compelling vision b. Synergy c. 'Hot button' d. Work challenge e. All of the above are motivational factors for individuals.

Synergy

Within PMBOK (6th edition) there are ________ process groups and ________ knowledge areas. a. 5 | 10 b. 5 | 9 c. 4 | 9 d. 4 | 10 e. 10 | 5

a. 5 | 10

What is the top reason for global outsourcing of IT services? a. A shortage of qualified personnel b. Cost reduction c. Decreasing time to market d. Increasing revenues

a. A shortage of qualified personnel

________, a highly respected psychologist, rejected the dehumanizing negativism of psychology and proposed the hierarchy of needs theory. a. Abraham Maslow b. Eliyahu Goldratt c. Sigmund Freud d. Philip Zimbardo e. Carl Jung

a. Abraham Maslow

Your organization hired a specialist in a certain field to provide training for a short period of time. Which reason for outsourcing would this example fall under? a. Accessing skills and technologies b. Providing flexibility c. Allowing the client organization to focus on its core business d. Reducing costs

a. Accessing skills and technologies

Under which heading of the Wrap-up closure checklist should the question "Has an in-depth project review and evaluation interview with the customer been conducted?" be answered. a. Customer/Users b. Profit and loss statement c. Vendors/contractors d. Team e. Equipment and facilities

a. Customer/Users

What are the five stages of Tuckman's model for team development, in chronological order? a. Forming, storming, norming, performing and adjourning b. Norming, storming, forming, performing and adjourning c. Storming, forming, norming, performing and adjourning d. Norming, forming, storming, performing and adjourning e. Forming, storming, performing, norming, and adjourning

a. Forming, storming, norming, performing and adjourning

Which of the following is not one of the forms that stress-related culture shock takes? a. Hyperactivity b. Fatigue c. Sleeplessness d. Headaches e. All of these are symptoms.

a. Hyperactivity

Which of the following is not one of the five steps utilized by Goldratt in his Theory of Constraints? a. INSERT the project constraint b. Decide how to EXPLOIT that constraint c. SUBORDINATE everything to that decision d. ELEVATE the systems' constraint e. Go back to step A, and find another constraint

a. INSERT the project constraint

Of the four industry groups, which has the lowest level of maturity according to a study by Ibbs and Kwak? a. Information systems b. Engineering/construction c. Telecommunications d. High-tech manufacturing e. None of these alternatives is correct.

a. Information systems

________ causes people to participate in an activity for their own enjoyment. a. Intrinsic motivation b. Social motivation c. Self motivation d. Extrinsic motivation

a. Intrinsic motivation

Which of the following is not one of the ten PMI knowledge areas? a. Inventory management b. Stakeholder management c. Scope management d. Quality management e. Time management

a. Inventory management

Which of the following is true about late and early finishes? a. Late finishes tend to accumulate leading to a project that is finished late while early finishes do not. b. Late finishes lead to a project that is finished early while early finishes do not. c. Early finishes tend to accumulate leading to a project that is finished early while late finishes do not. d. Early finishes lead to a project that is finished late while late finishes do not. e. Early finishes lead to a project that is finished early while late finishes do not.

a. Late finishes tend to accumulate leading to a project that is finished late while early finishes do not.

________ involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance. a. Managing the project team b. Developing the project team c. Developing the human resource plan d. Acquiring the project team e. Training the project team

a. Managing the project team

Which of the following communication methods would be most appropriate for assessing the commitment of project stakeholders and building consensus? a. Meetings b. Web sites c. Wikis d. E-mail e. Messages

a. Meetings

John is the coach of a high school soccer team and has noticed that some close relationships have formed as well as feelings of camaraderie and shared responsibilities for the team's success. Which stage of development is the team in? a. Norming b. Adjourning c. Performing d. Storming e. Forming

a. Norming

The task "Plan Schedule Management" is a 5-day task. Expenditures/day are set at $3,000 per day. Day 3 is just completed. Assume the percent complete is 40% and the actual cost is $8,000. Is the task over or under budget? Is the task ahead or behind schedule? a. Over budget and behind schedule b. Over budget and ahead of schedule c. Under budget and behind schedule d. Under budget and ahead of schedule e. None of these alternatives is correct.

a. Over budget and behind schedule

Which of the following is not true of mature organizations? a. Success rides on individual effort. b. Products and processes and measured. c. Projects and processes finish on time and within budget. d. Roles and responsibilities are clear. e. Processes are defined and documented.

a. Success rides on individual effort.

The essence of positive synergy can be found in the phrase ________. a. The whole is greater than the sum of the parts b. Front of ship sink---back of ship sink c. Two heads are better than one d. There is no "I" in team e. If it doesn't kill you, it makes you stronger

a. The whole is greater than the sum of the parts

New innovations should be ________. a. attempted in a pilot context where only 10% of the customer base is used. b. attempted on the entire customer base c. approved by an innovations champion d. always capable of improving corporate profits e. None of these alternatives is correct.

a. attempted in a pilot context where only 10% of the customer base is used.

Project execution involves taking actions to ________. a. ensure that activities in the project plan are completed on-time and within budget b. establish a good plan c. close out the project d. provide feedback to key vendors e. All of these alternatives are correct.

a. ensure that activities in the project plan are completed on-time and within budget

A ________ report is a reflective statement that documents important knowledge gained from working on the project. a. lessons-learned b. progress c. kanban d. project archive

a. lessons-learned

The most common circumstance for project closure is ________. a. project completion after modification of costs, schedule, or quality b. perpetual projects that seem to go on and on before completion c. project completion meeting costs, schedule, and quality d. premature completion with some features eliminated e. project termination due to technical difficulties

a. project completion after modification of costs, schedule, or quality

As a project is crashed and project duration is reduced, cumulative indirect costs typically ________. a. decrease b. become unstable c. stay the same d. increase e. become unreliable

a. decrease

Crashing activities ________ direct costs for those same activities. a. Increase b. Have no effect on c. Decrease d. Diminish e. Both decrease and diminish

a. increase

The only sustainable competitive advantage is the rate at which teams, organizations and individuals ________. a. learn b. become more mature c. use information technology d. innovate e. take risks

a. learn

In the Snapshot from Practice "Project Management X-files," a key success factor which is held in much higher regard by cultures outside the U.S. is ________. a. luck b. family ties c. hard work d. social status e. patience

a. luck

The task "Plan Schedule Management" is a 5-day task. Expenditures/day are set at $3,000 per day. Day 3 is just completed. What is the budgeted cost of this task? a. $12,000 b. $15,000 c. $3,000 d. $5,000 e. $10,000

b. $15,000

The task "Plan Schedule Management" is a 5-day task. Expenditures/day are set at $3,000 per day. Day 3 is just completed. Assume the percent complete is 40%. What is the EV? a. $10,000 b. $6,000 c. $2,000 d. $8,000 e. $4,000

b. $6,000

The task "Plan Schedule Management" is a 5-day task. Expenditures/day are set at $3,000 per day. Day 3 is just completed. What is the PV? a. $15,000 b. $9,000 c. $3,000 d. $10,000 e. $5,000

b. $9,000

What do many experts agree is the greatest threat to the success of any project? a. Poor listening skills b. A failure to communicate c. Lack of proper funding d. Inadequate staffing

b. A failure to communicate

From the standpoint of delivering value to the customer, which is faster? a. Traditional waterfall b. Agile methods c. Predictive methods d. Both predictive and agile methods e. Both predictive and waterfall methods

b. Agile methods

Which of the following is not a competence for the project manager? a. Be a good communicator b. Be a good developer/coder c. Be a good delegator d. Be a good mentor e. Be a good motivator

b. Be a good developer/coder

BCWS stands for ________. a. Budgeted Cost of Work Systems b. Budgeted Cost of Work Scheduled c. Budget Cumulative of Working Systems d. Budgeted Cost of Work Studied e. None of the alternatives is correct.

b. Budgeted Cost of Work Scheduled

Which of the following is not a PMI process within project communications management? a. Managing communications b. Communicating with stakeholders c. Planning communications management d. Monitoring communications

b. Communicating with stakeholders

Which of the following processes of project procurement management involves managing relationships with sellers, monitoring contract performance, and making changes as needed? a. Settling contracts b. Controlling procurements c. Closing procurements d. Deciding on the services to procure e. Selecting vendors

b. Controlling procurements

Which of the following contracts constitutes the greatest risk to the seller? a. Time and materials contracts b. Firm fixed price c. Cost-reimbursable contracts d. Cost plus incentive fees e. All of these alternatives are correct.

b. Firm fixed price

What is the name of the maturity model used by the Project Management Institute? a. CMMI b. OPM3 c. CMHC d. CMM e. PMP

b. OPM3

Which of the following is not true of immature organizations? a. Process are ad hoc, occasionally chaotic. b. Quality is predictable. c. Processes are typically improvised on the fly. d. Testing, walkthroughs are usually curtailed under stress. e. Budgets and Schedules are usually exceeded.

b. Quality is predictable.

Technical improvements and corrective actions typically appear in the ________ section of the final project report. a. Analysis b. Recommendations c. Strategic objectives d. Lessons learned e. Classification of project

b. Recommendations

_______ involves using incentives to induce people to do things. a. Legitimate power b. Reward power c. Coercive power d. Referent power e. None of these alternatives is correct.

b. Reward power

Concepts of organizational maturity were originated by ________. a. Peter Senge b. Software Engineering Institute c. Fredrick Hertzberg d. Abraham Maslov e. W. Edwards Deming

b. Software Engineering Institute

Experience and research indicate that high-performance project teams are much more likely to develop under all the following conditions except ________. a. The project involves a compelling objective. b. Team members are selected by their managers. c. Members report solely to the project manager. d. Members are assigned to the project full time. e. There are 10 or fewer members per team.

b. Team members are selected by their managers.

Refer to the Snapshot from Practice, in general why do Hong Kong business managers avoid scheduling important events on the fourth day of each month? a. The number 4 is not used in Hong Kong's mathematics. b. The number 4 is considered unlucky. c. There is no the fourth in Hong Kong's calendar. d. The fourth day of each month is a holiday in Hong Kong. e. None of these alternatives is correct.

b. The number 4 is considered unlucky.

Which of the following contracts is a hybrid mixture of fixed price and cost reimbursable contracts? a. Firm fixed price b. Time and materials contracts c. Cost-reimbursable contracts d. Cost plus incentive fees e. All of these alternatives are correct.

b. Time and materials contracts

A work package is 70% done and $10,000 was budgeted for it. If this work package has an ACWP of $10,000 then ________. a. cost variance is $3,000 b. cost variance is -$3,000 c. the work package is under budget d. Both a. and c. are correct. e. Both b. and c. are correct.

b. cost variance is -$3,000

Goldratt maintains that most project managers utilize a ________ world. Such mentalities are a ________. a. micro-management | waste b. cost | mirage c. critical path | mirage d. holistic | valuable asset to the firm e. throughput | useful understanding

b. cost | mirage

Releasing the project team typically occurs ________ during the closure phase. a. all at once b. gradually c. without bombast d. rapidly e. rarely

b. gradually

At the bottom of Maslow's pyramid or hierarchy of needs is ________ needs. a. money b. physiological c. self-actualization d. safety e. esteem

b. physiological

According to psychological gurus Hertzberg, Maslow, McGregor and others, salary is ________. a. always a motivational factor b. sometimes a motivational factor c. never a motivational factor d. All of these alternatives are correct. e. None of these alternatives is correct.

b. sometimes a motivational factor

Goldratt suggests that project managers should manage in a ________ world. Such mentalities are a ________. a. holistic | valuable asset to the firm b. throughput | useful understanding c. micro-management | waste d. cost | mirage e. critical path | mirage

b. throughput | useful understanding

In the Snapshot from Practice, New Balls Goes Flat in NBA, is an example of a project gone wrong when the ________ is/are not consulted. a. the Fans b. end-users c. equipment and facilities managers d. manufacture e. project manager

b. end-users

David is managing a project team responsible for erecting a new office building. He notices that team members are trying out different behaviors to see what is acceptable to the project and personal relations. Which stage of development is the team in? a. Performing b. Forming c. Adjourning d. Norming e. Storming`

b. forming

For private-sector firms, the objective of learning and maturity is ________. a. better quality b. more profit c. better employee morale d. personal growth e. self-actualized employees

b. more profit

Josh is new-product project manager for a retail company. Recently the team has exhibited a high degree of conflict over who will control the group and how decisions will be made. Which stage of development is the team in? a. Performing b. Storming c. Adjourning d. Forming e. Norming

b. storming

Intense global competition and rapid technological advances create pressure to develop projects rapidly. This is an example of reducing project duration caused by ________. a. imposed project deadlines b. time to market c. high overhead d. unforeseen project delays e. incentive contracts

b. time to market

The task "Plan Schedule Management" is a 5-day task. Expenditures/day are set at $3,000 per day. Day 3 is just completed. Assume the percent complete is 40%. What is the schedule variance, SV? a. $3,000 b. $0 c. -$3,000 d. $2,000 e. -$2,000

c. -$3,000

In face-to-face interactions, how is most information conveyed? a. By the background noise b. By the tone of voice c. By the body language d. By the words spoken e. By word-of-mouth

c. By the body language

Information on the project type, size, number of staff, and technology level would be included in which section of the audit report? a. Recommendations b. Analysis c. Classification of project d. Lessons learned e. Strategic objectives

c. Classification of project

Which of the following tips for shortening projects aligns with the issue of quality? a. Look for parallelism opportunities b. Use critical chain concepts (Goldratt) c. Do it right the first time d. Reduce scope e. Reuse, reuse, reuse

c. Do it right the first time

________ is best known for distinguishing between motivational factors and hygiene factors when considering motivation in work settings. a. David McClelland b. Abraham Maslow c. Frederick Herzberg d. Douglas McGregor e. Philip Crosby

c. Frederick Herzberg

Needs for a project could include telecommunications, transportation, power, and availability of technically skilled talent. This is an example of which of the following environmental factors? a. Geographic b. Cultural c. Infrastructure d. Economic e. Legal/political

c. Infrastructure

Which community of practice stresses extensive measurement (of schedule, budget, productivity and quality)? a. Production community b. Project community c. Maturity community d. Productivity community e. Learning community

c. Maturity community

Which of the following tips for shortening the duration of projects involves prioritizing the functions of the product? a. Do it right the first time b. Use critical chain concepts (Goldratt) c. Reduce scope d. Look for parallelism opportunities e. Reuse, reuse, reuse

c. Reduce scope

________ address where the project stands in terms of meeting scope, time, and cost goals. a. Technical reports b. Requirements reports c. Status reports d. Lessons-learned reports e. None of these alternatives is correct.

c. Status reports

In project procurement management, the process of conducting procurements is part of the ________ lifecycle phase. a. initiating b. planning c. executing d. monitoring and controlling e. closing

c. executing

Maturity models are almost always ________. a. three-level models b. four-level models c. five-level models d. six-level models e. seven-level models

c. five-level models

The task "Determine Requirements" is a 10-day task. Expenditures/day are set at $2,000. Day 5 is just completed. If the SPI is .8, the BCWP ________. (Hint: SPI = EV/PV) a. is $4,800 b. is the same as the PV c. is $8,000 d. depends on the AC e. None of these alternatives is correct.

c. is $8,000

A(n) _______ report describes where a project stands at a specific point in time. a. forecast b. performance c. status d. earned value

c. status

Organizational Process Assets refer to all but ________. a. risk templates b. WBS templates c. government standards d. history databases e. lessons learned

c. government standards

During which stage of team development do close relationships develop and the group demonstrates cohesiveness? a. Storming b. Performing c. Norming d. Adjourning e. Forming

c. Norming

Closing out ________ is often messy and filled with untied ends. a. teams b. reports c. contracts d. invoices e. project review meetings

c. contracts

In order for projects to finish on-time and within budget, the project manager must stay ________. a. in control b. use salary as a motivator c. focused d. must exercise authority and penalty e. on site

c. focused

American project managers have earned a reputation abroad for being very good at understanding technology but not good at understanding ________. a. local traditions b. laws c. people d. local business practices e. cultures

c. people

Which of the following time reduction techniques involves the concept of lean? a. Critical chain concepts b. Reuse, reuse, reuse c. Crash activities d. Eliminate non-value adding activities e. Reduce scope

d. Eliminate non-value adding activities

Which type of contract has the least amount of risk for the buyer? a. Time and material b. Cost plus fixed fee c. Cost plus incentive fee d. Fixed price

d. Fixed price

Which of the following would you regard as a fundamental principle of the discipline of project management? a. Satisfaction b. Safety c. Surplus d. Focus e. Slack

d. Focus

During which stage of team development do team members try to find out what behaviors are acceptable and what performance expectations are? a. Performing b. Storming c. Adjourning d. Forming e. Norming

d. Forming

Which of the following is not one of Peter Senge's five disciplines? a. Systems Thinking b. Mental Models c. Team Learning d. Measured and Managed e. Shared Vision

d. Measured and Managed

Which of the following is commonly associated with high-performing project teams? a. Risk taking is controlled and not allowed to jeopardize the overall project b. Roles and specific responsibilities are well-defined c. A degree of competition among team members is encouraged d. Mistakes are viewed as opportunities for learning e. All of these are associated with high-performing teams

d. Mistakes are viewed as opportunities for learning

Which 'phase' of the project lifecycle is performed throughout all of the other phases? a. Initiating b. Planning c. Executing d. Monitoring and controlling e. Closing

d. Monitoring and controlling

In which of the following theories does the project group transition from a lower level to a higher level of performance about halfway through the project? a. Synergistic Transition Development Model b. Five Stage Team Development Model c. Nominal Group Technique d. Punctuated Equilibrium Model of Group Development e. Dysfunctional Transition Model

d. Punctuated Equilibrium Model of Group Development

Which of the following is not one of the five levels that make up the CMMI? a. Optimizing b. Quantitatively Managed c. Performed d. Repeatable e. Defined

d. Repeatable

Which of the following time reduction techniques will reduce scope? a. Critical chain concepts (Goldratt) b. Reuse, reuse, reuse c. Use smaller batch sizes d. Requirements scrubbing e. Crashing

d. Requirements scrubbing

Which of the following is not part of project human resources management? a. Developing the project team b. Acquiring the project team c. Managing the project team d. Resource estimating

d. Resource estimating

Under which heading of the Wrap-up closure checklist should the question "Have project accounts been finalized and all billing closed?" be answered. a. Profit and loss statement b. Customer/Users c. Team d. Vendors/contractors e. Equipment and facilities

d. Vendors/contractors

Determining the earned value involves collecting data on the percent complete for each work package and then converting this percentage to a dollar amount by multiplying the ________ of the work package by the percent complete. a. duration b. contract cumulating amount c. total cumulative fees d. budgeted cost e. None of these alternatives is correct.

d. budgeted cost

Measurements and rewards should ________. a. measure and reward everything b. be reported to upper management weekly c. be totally oblivious to those being measured d. induce the parts of the system to do what is good for the system as a whole e. assess progress relative to budget

d. induce the parts of the system to do what is good for the system as a whole

Learning does not involve ________. a. textbook studies b. practicing c. reflection of the past d. maturing e. risk-taking

d. maturing

________ contracts involve payment to the supplier for direct and indirect actual costs and often include fees. a. Lump sum b. Firm-fixed-price c. Fixed-price incentive fee d. Cost-reimbursable e. All of these alternatives are correct.

d. Cost-reimbursable

Communications difficulties because of different languages are examples of which of the following environmental factors? a. Infrastructure b. Geographic c. Legal/political d. Cultural e. Security

d. Culture

In which level are quality and productivity measured? a. Level 1 b. Level 2 c. Level 3 d. Level 4 e. Level 5

d. Level 4

Import quotas and tariffs, and education level of the workforce are examples of which of the following environmental factors? a. Legal/political b. Infrastructure c. Cultural d. Economic e. Security

d. economic

The task "Plan Schedule Management" is a 5-day task. Expenditures/day are set at $3,000 per day. Day 3 is just completed. Assume the percent complete is 40% and the actual cost is $8,000. What is the cost variance, CV? a. $0 b. $2,000 c. $3,000 d. -$3,000 e. -$2,000

e. -$2,000

Enterprise Environmental Factors refer to ________. a. standards applied b. codes of conduct and ethics c. impacts of the suppliers and customers d. corporate governance and culture e. All of these alternatives are correct.

e. All of these alternatives are correct.

Which of the following is a reason for the increased popularity of project management? a. Diversity of new products and product markets b. Shorter life span of products c. Rapid technological changes d. Only a. and b. are correct. e. All of these alternatives are correct.

e. All of these alternatives are correct.

The Hofstede framework includes all of the following dimensions except ________. a. Masculinity-feminity b. Uncertainty avoidance c. Power distance d. Individualism versus collectivism e. All of these are included in the Hofstede framework

e. All of these are included in the Hofstede framework

Which of the following is not a Goldratt recommendation in regard to critical chain concepts? a. Place incentives in contracts for early or on-time completion. b. Remove safety from task estimates and place it in a project buffer at the end of the project. c. Expect the persons performing the tasks to do nothing but their tasks (150% focus) until they get it done. d. At the point where each feeding path intersects with the critical path, place another time buffer, called a feeding buffer. e. Assign your weakest people to the non-critical tasks.

e. Assign your weakest people to the non-critical tasks.

The task "Determine Requirements" is a 10-day task. Expenditures/day are set at $2,000. Day 5 is just completed. What is its BCWS? a. $10,000 b. Simply the earned value, EV c. Simply the planned value, PV d. Both a. and b. are correct. e. Both a. and c. are correct.

e. Both a. and c. are correct. a. $10,000 c. Simply the planned value, PV

A work package is 70% done and $10,000 was budgeted for it. If at this point in time the work package should be 90% complete then ________. a. schedule variance (= BCWP - BCWS) is -$2,000 b. the work package is ahead of schedule c. the work package is behind schedule d. Both a. and b. are correct. e. Both a. and c. are correct.

e. Both a. and c. are correct. a. schedule variance (= BCWP - BCWS) is -$2,000 c. the work package is behind schedule

A work package is 70% done and $10,000 was budgeted for it. What is its BCWP? a. $70,000 b. $7,000 c. simply the value earned d. Both a. and c. are correct. e. Both b. and c. are correct.

e. Both b. and c. are correct. b. $7,000 c. simply the value earned

From the standpoint of completing and delivering the total project, which is faster and cheaper? a. Traditional waterfall b. Agile methods c. Predictive methods d. Both predictive and agile methods e. Both predictive and traditional waterfall methods

e. Both predictive and traditional waterfall methods

Which of the following is the best organizational structure for getting projects done fast? a. Functional b. Strong matrix c. Projectized d. Weak matrix e. Dedicated project team

e. Dedicated project team

How long does it take to go from one level to the next within the Capability Maturity Model or its sequel the CMMI? a. One decade b. Six months c. Two years d. One quarter (year) e. One year at least

e. One year at least

During which stage of team development is the team fully functional and accepted? a. Forming b. Norming c. Storming d. Adjourning e. Performing

e. Performing

________ begins with a review of the strategic intent of the project, selection criteria, project charter, project objectives, project scope, and acceptance criteria. a. Analysis b. Recommendations c. Directing d. Project Overview e. Process Review

e. Process Review

During which stage of team development do members accept that they are part of a project group but resist the constraints that the project and the group put on their individuality? a. Forming b. Adjourning c. Norming d. Performing e. Storming

e. Storming

Safety and the removal thereof applies to which of the following time reduction techniques? a. Reduce scope b. Look for parallelism opportunities c. Do it right the first time d. Reuse, reuse, reuse e. Use critical chain concepts (Goldratt)

e. Use critical chain concepts (Goldratt)

Culture is a concept that encompasses all of the following except ________. a. beliefs b. shared norms c. customs d. values e. economic level

e. economic level

The section of the final project report that new project teams are likely to find most useful is the ________. a. Analysis b. Classification of project c. Recommendations d. Strategic objectives e. Lessons learned

e. Lessons Learned

In which level is there a focus on continuous improvement and innovation? a. Level 1 b. Level 2 c. Level 3 d. Level 4 e. Level 5

e. Level 5

During which stage of team development is high performance not a top priority and team member emotions run from upbeat to depressed? a. Norming b. Performing c. Storming d. Forming e. Adjourning

e. adjouring

A new innovation that is to be tested would require ________. a. measuring performance before-hand b. incorporating the innovation c. measuring performance afterwards d. Only a. and b. are correct. e. All of these alternatives are correct.

e. all

The shortest possible time an activity can be completed realistically is called ________ time. a. expedited b. optimal c. optimistic d. accelerated e. crash

e. crash

A conversation about deeply held beliefs is called ________. a. deep state b. discussion c. détente d. debate e. dialogue

e. dialogue

Assume you are a project manager for a project that has an absolute deadline that must be adhered to. Your project is in the middle of the executing phase. The project is substantially behind schedule, but the CFO will provide additional funds if necessary. The scope cannot be reduced at this point. Which of the following time reduction techniques is most appropriate under these circumstances? a. Scrub requirements b. Hire additional personnel to work on tasks that are behind schedule c. Compromise on quality d. Do it right the first time e. Use overtime

e. use overtime