Practice Exam 1

A researcher studying the relationship between age and diversity awareness finds a negative correlation. What do the researcher's results suggest?

As age increases, diversity awareness decreases.

Walmart is famous for exemplifying the cost leadership strategy. Which of the following is Walmart likely NOT to do?

Automate as few jobs as possible

__________ is important because it helps organizations ensure they are complying with Title VII of the Civil Rights Act of 1964.

Diversity management

Equity theory provides several insights for managerial applications to everyday situations in the workplace. Which of the following is NOT a principle of equity theory?

Formal and informal organizational rewards are equally observable to individuals when formulating equity perceptions.

The National Labor Relations Board (NLRB) recently upheld a decision regarding pay secrecy that states that

employers cannot enforce a rule that forbids employees from discussing their salaries

Psychological consequences of stress include all of the following EXCEPT a. sleeping too much. b. headaches. c. not sleeping enough. d. family problems. e. depression

headaches

Job enlargement is also referred to as

horizontal job loading

As a manager, if you want to increase your subordinates' job satisfaction, focus first on

improving the nature of the work itself.

According to the Myers-Briggs inventory, __________ need quiet time to recharge their batteries.

introverts

Uncertainty avoidance refers to the extent to which

workers prefer unambiguous situations

A company is open for business from 9:00 a.m. to 5:00 p.m., five days a week, and it wants to hire two people to fill one forty-hour-per-week position at the company. Which of the following best describes an alternative work schedule that could suit this organization's circumstances?

Job sharing

Which of the following is NOT part of the performance measurement process?

Rewarding the employee according to his or her performance

Which of the following is NOT one of the dimensions of emotional intelligence?

Self-preservation

Logical-mathematical intelligence is most important for people in which of the following jobs?

Statisticians

Which dimension of self-efficacy refers to beliefs about how confident the person is that the task can be accomplished?

Strength

__________ stress can result in unexpected negative effects, such as boredom and apathy.

Too little

What is the most important factor in maximizing the positive effects of a diverse workforce within an organization?

Top management support

Individuals who are targeted by bullies sometimes suffer from which of the following? a. Clinical depression b. Post-traumatic stress c. Debilitating anxiety d. All of these are correct. e. Panic attacks Hide Feedback

All of these are correct

Which of the following is NOT a benefit experienced by organizations that value diversity?

Greater homogeneity

Which of the following are NOT examples of corporate incentive programs?

Health insurance programs

Which of the following describes the reverse mentoring technique?

Pairing a senior employee with a junior employee to transfer the skills of the junior employee to the senior employee

What term refers to employer and employee expectations about the employment relationship that go beyond the formal employment contract?

Psychological contract

The first widespread model that addressed how individual work should be designed focused on

job specialization.

Stereotypes can best be defined as

making generalizations about groups of people.

People with high Type A personality traits tend to need __________ amounts of stimulation, compared to people with high Type B personality traits.

much greater

John has always met his goal of selling ten cars each month, but he wants to try a new sales technique this month. He decides to try the new approach on the first few customers, and then reassess whether to continue with the technique. John is exhibiting his

self-awareness

The choice of which behaviors to reward is a function of the __________ system.

compensation

Organizational behavior can best be described as

Complex

Which of the following is a basic conclusion drawn from the current research about international management?

Behavior in organizational settings varies across cultures.

Oversight of a public corporation by its board of directors is referred to as

corporate governance.