Practice Quizzes Exam 1 BUS160

___ refers to evaluative statements or judgements concerning objects, people or events

Behavior

___ refers to basing managerial decisions on the best available scientific proof

Evidence-based management

T/F Humans beings are simple in nature and thus, simple universal principles explain all kinds of organizational behavior

False

T/F: As compared to observer-ratings surveys, self-reporting surveys are a better predictor of success on the job.

False

T/F: People with positive core self-evaluations feel that they are powerless over their environment.

False

When we rank an individual's values in order of their ________, we obtain the person's value system.

Flexibility

Employees with __ strongly identify with and care about the kind of work they do

High job involvement

___ refers to a positive feeling about one's job resulting from an evaluation of its characteristics.

JS

____ get things done through other people. They make decisions, allocate resources and direct the activities of others to attain goals.

Managers

Sally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides which tasks related to creating awareness about the issue needs to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell undertaking? A) Planning B) Organizing C) Scrutinizing D) Controlling E) Envisioning

Organizing

Synergy Inc. is a medium-sized logistics company. The management is facing tough times as the workers are dissatisfied and are engaging in a number of deviant workplace behaviors such as stealing and substance abuse during working hours. The management is considering various options to curb these counterproductive behaviors. What would be a better way to deal with such forms of workplace deviance? A) The management should let employees realize their wrongdoing on their own. B) The management should attack the source of the problem, i.e., the dissatisfaction. C) The management must introduce surveillance to ensure smooth flow of work. D) The management must suspend employees who engage in deviant workplace behaviors. E) The management must restrict the activities that adversely affect productivity.

The management should attack the source of the problem, i.e., the dissatisfaction.

T/F A field experiment is similar to a lab experiment except it is conducted in a real organization

True

T/F Personality assessments have been increasingly used in diverse organizational settings

True

T/F We have thousands of attitudes, but OB focuses on a very limited # that form positive or negative evaluations employees hold about their work environments

True

T/F When rating themselves, people in individualistic cultures trend toward self-enhancement while people in collectivist culture trend toward self-diminishment

True

T/F an hypothesis is a tentative explanation of the relationship between two or more variables

True

T/F: A drawback of self-report surveys is the level of accuracy.

True

Which of the following terms describes basic convictions that "a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite mode of conduct?

Values

A research design where an artificial environment is created by the researcher, who manipulates one or more independent variables under controlled conditions is called...

a lab experiment

Which of the following does the heredity approach state? - an individual's personality is influenced by the economic settings he/she is surrounded by - an individual's personality is determined by molecular structure of the genes - an individual's personality is determined by the social background one is brought up in - a person's personality traits are created by the company he/she keeps i.e. his/her friends and family

an individual's personality is determined by molecular structure of the genes

As compared to high self-monitors, low self-monitors ________. A) tend to be more adaptable to external situations B) pay closer attention to the behavior of others C) have low consistency between personalities and actions D) are less likely to emerge as leaders E) show less commitment to their organizations

are less likely to emerge as leaders

the discretionary behavior that is not part of an employee's formal job requirements and that contributes to the psychological and social environment of the workplace is called organizational ___ behavior

citizenship

Any incompatibility between two or more attitudes or between behavior and attitudes results in ________. A) organizational dissonance B) cognitive dissonance C) attitudinal clarification D) positivity offset E) affective reactance

cognitive dissonance

An example of a process at a group level is ____

communication

Which dimension of the Big Five model is a measure of reliability? - extraversion -openness to experience - conscientiousness - emotional stability - agreeableness

conscientiousness

Which of the following dimensions of the Big Five model indicates a person's ability to withstand stress? - extraversion -openness to experience - conscientiousness - emotional stability - agreeableness

emotional stability

An organization working toward curbing climate change, recently conducted an interview with Jessica for the position of a public relations officer. However, interviewers Brenda and Laura are divided over whether Jessica should be given the job. Brenda believes that Jessica does not have in-depth knowledge about the issue of global warming and its impact. On the other hand, Laura feels that Jessica would be perfect for the job because she has strong networking and interpersonal skills. Which of the following, if true would strengthen Laura's argument? - gaining the support of corporate giants would comprise a large part of the job - Jessica had negligible experience in research and development - Jessica has weak analytical skills to solve problems associated with implementing options of renewable energy - the role will require Jessica to give presentations to environmental experts on renewable modes of energy - Jessica will need to prepare extensive reports about the issue of climate change

gaining the support of corporate giants would comprise a large part of the job

Lillian Stintson works for a global women's rights organization. In the past few months, she has traveled across the globe for the campaign she was working on. In addition, she has been working weekends to meet campaign milestones. She has now decided to take a month's holiday to relax and get a much-needed break. She knows that the organization will understand her need for a long holiday. Which of the following best represents Stintson's feeling? A) low employee engagement B) high perceived organizational support C) low organizational commitment D) low job involvement E) high interest in whistle-blowing

high perceived organizational support

Define organizational behavior

involves the study of what people do in a company and how it affects the company's performance

Which one of the following is NOT a question you should ask when evaluating a research study? - is it profitable? - is it generalizable? - is it valid? - is it reliable?

is it profitable?

Which of the following is true about the correlation between salary and JS? - high salary level always creates organizational commitment - salary and perks do not have a role in overall happiness or employees from poor countries - financial perks and benefits always create JS irrespective of standards of living - pay is not related to JS for employees in underdeveloped countries - pay does not play a critical role in JS when an individual reaches a level of comfortable living

pay does not play a critical role in JS when an individual reaches a level of comfortable living

Which of the following is an instrumental value according to Milton Rokeach? - world peace - economic excess - personal discipline - meaning in life - social recognition

personal discipline

According to Fred Lutherans and his associates, managers who are involved in networking activities are most likely to undertake which of the following? - staffing - controlling - decision making - planning - politicking

politicking

Employees' beliefs in the degree to which they influence their work environment, their competence, the meaningfulness of their jobs, and their perceived autonomy is termed as ________. A) psychological empowerment B) organizational dissent C) organizational commitment D) employee engagement E) secondary action

psychological empowerment

Name the difference between sociology and psychology

sociology studies people is relation to their social culture whereas psychology focuses on the individual

Which of the following statements is true about measuring JS? - the single global rating approach is rarely used for measuring JS - the summation of jobs facets approach takes into account cognitive dissonance experienced by employees - the summation of job facets approach prevents managers from zeroing in on problems - the summation of job facets approach involves responding to one particular question - the single global rating system is not very time consuming

the single global rating system is not very time consuming

Which of the following is true regarding technological skills? - they encompass the ability to apply specialized knowledge - they comprise the ability to understand and motivate people - they can be learned only through formal education they are monopolized by pros they are not required at all kinds of jobs?

they encompass the ability to apply specialized knowledge

Which of the following is true regarding contingency variables? - they refer to scientific factors which are based on universal truths - they remain constant irrespective of any change in the environment - they refer to situational factors that moderate the relationship between two or more variables - they indicate that everyone is motivated by money and financial perks - they make simple, accurate and sweeping generalizations about concepts in organizational behaviors

they refer to situational factors that moderate the relationship between two or more variables

Which of the following statements represents the cognitive component of attitude? - i have decided to inform my supervisor that i will be quitting my job - this job is not giving me an opportunity to explore my skills - i feel upset about having to work during Christmas - i intent to work during the weekend to meet the month's deadline - it is disappointing to know that I did not get a good evaluation

this job is not giving me an opportunity to explore my skills

Job dissatisfaction is more likely to translate into ________ when employees feel or perceive they have many available alternatives and when employees have high human capital. A) high productivity B) employee engagement C) increased customer satisfaction D) turnover E) organizational citizenship behavior

turnover