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A business has implemented a new online performance management tool that allows functional and project managers to rate employees online.This action is known as which of the following? A. Business process change B. Organizational change C. Internal reorganization D. Business continuity planning

a

A carpenter on a project team reports there is insufficient time to accomplish tasks on schedule. Which of the following is the FIRST step the project manager should take? A. Assess the risk register’s new items. B. Review the task start and finish dates. C. Obtain additional resources. D. Analyze the assigned hours.

a

A company has updated the method it uses to initiate projects. The company requires RFPs from three vendors, and low and high bids must be rejected to determine the selected vendor.Which of the following terms describe this requirement? A. Outsourcing B. Business acquisition C. Business process change D. Internal reorganization

a

A company is hired to perform some of another organization’s work. Which of the following types of organizational change is described? A. Outsourcing B. Business process change C. Shared resources D. Split

a

A new project charter is being drafted.Which of the following would be the BEST source for the high-level project requirements? A. Sponsor B. Project manager C. Project management office D. Project team

a

A new project sponsor has joined the project team, and the constraints on the project have been reprioritized. The project cost was previously the most important factor, but the new sponsor has indicated that meeting a new, shorter deadline is the priority.Which of the following effects is this MOST likely to have on the project? A. The deliverables and quality will remain the same, but the cost will increase. B. The deliverables and quality will remain the same, but the cost will decrease. C. The deliverables and cost will remain the same, but the quality will increase. D. The cost and quality will remain the same, but the deliverables will increase.

a

A project coordinator logs potential events that can affect project constraints, and then records the results of brainstorming of potential strategies.Which of the following documents should the project coordinator use? A. Risk register B. Issue log C. Communication plan D. Status report

a

A project manager has an opportunity to add a highly-skilled expert to the team who can increase the probability of the project's success. Which of the following risk strategies should the project manager adopt? A. Exploitation B. Avoidance C. Acceptance D. Mitigation

a

A project manager has been assigned a project with a budget of $50,000. Three change requests are submitted during execution that will increase the overall project cost to $60,000. Which of the following steps should the project manager perform NEXT? A. Wait until the change requests are approved by the CCB. B. Approve the changes because the additional functionality is required to complete the process. C. Speak with the project sponsor and provide a detailed analysis of the changes and impacts to the project budget. D. Schedule the changes as part of the second phase of the project when additional funding will be available and work can be completed.

a

A project manager has contracted a third-party vendor to achieve milestones. Which of the following risk strategies is the project manager applying? A. Transfer B. Accept C. Avoid D. Mitigate

a

A project manager is assigned to an ongoing project. Which of the following is the FIRST document the protect manager should review? A. Project schedule B. Action items C. Project charter D. Communication plan

a

A project manager is unsure if the quality of a deliverable from a SME meets specifications. Which of the following is the BEST way for the project manager to address the issue? A. Conduct a face-to-face or telephone meeting with the team member. B. Send an email outlining the concerns to the team member. C. Send a project team meeting to obtain feedback from everyone. D. Post the issue on the wiki page for input from stakeholders.

a

A project manager is working on the project charter.Which of the following phases does this describe? A. Initiation B. Planning C. Execution D. Closing

a

A project manager needs to identify the resources assigned to a particular task.In which of the following documents can this information be found? A. Project schedule B. Cost plan C. Scope statement D. Impact assessment

a

A project manager noticed the development team supporting a project does not have sufficient skills to complete the development phase. The project manager has discussed this issue with the functional manager and agreed to continue with the development phase due to time restrictions.Which of the following strategies is the project manager applying? A. Accepting B. Mitigating C. Avoiding D. Transferring

a

A project manager received a change request, immediately documented the required changes, and evaluated the impact of and justification for the changes.Which of the following should the project manager do NEXT? A. Gain approval for the changes. B. Identify the approval authority. C. Implement the changes. D. Create an emergency change request.

a

A project manager who is part of a global team wants to have a team building meeting and decides to hold a video conference.Which of the following is MOST likely to be the main challenge the influences this decision? A. Geographical factors B. Language barriers C. Cultural differences D. Technology factors

a

A project team member highlights to the project manager that expensive licensing for critical software in use across the project may expire before the completion project.Which of the following would the project manager MOST likely do? A. Place a risk on the risk register and arrange a risk review with the appropriate stakeholders to accept and/or mitigate the risk. B. Raise a purchase order to purchase the licensing and ask the team member to install it. C. Amend the project scope and raise a project change request to obtain approval of the amendment. D. Amend the project schedule and work breakdown structures to remove the use of the software from the project.

a

A team lead informs the project manager that the datacenter will not be accessible when the project needs to be completed. The team lead also indicates that the team member who is assigned to complete the datacenter project is out on medical leave. Which of the following should a project manager update to document this information? A. A list of realized risks B. A list of decomposed activities C. A sequenced list of project tasks D. A document describing agreed-upon communication methods

a

A team member was assigned a new task during a meeting. The team member did not complete the task by the end of the phase, and the PM is looking for evidence to escalate the issue. Which of the following documents could help in this situation? A. Issue log B. Action items C. Dashboard information D. Communication plan

a

After identifying all known tasks, the project manager has started to sequence and set durations. Which of the following describes how the project manager should BEST determine the initial sequence and durations? A. Use milestones identified in the project charter. B. Use data based on past knowledge. C. Hold a full team workshop to review the complete WBS. D. Collaborate with other project managers.

a

Assuming an iterative approach, which of the following will be conducted at the end of each iteration? A. SCRUM retrospective B. Kickoff meeting C. Budget baseline D. Risk review

a

At a weekly project team meeting, it is apparent the project is over budget. The project manager needs to determine the reason for this issue. Which of the following documents should MOST likely be analyzed to obtain the answer? A. Project charter, organization chart, scope statement, and issue log B. Dashboard information, action items, project schedule, and status report C. Project management plan, scope statement, communication plan, and meeting agendas D. Project schedule, project management plan, communication plan, and issue log

a

During a project assessment, a project manager determines the initial project cost estimates were incorrect, and there is not enough budget left, including reserves, to complete the project.Which of the following actions should the project manager take? A. Alert the project sponsor of the situation. B. Contact the customer and request more funding. C. Announce the project will end early due to lack of funds. D. Attempt to save money in downstream activities.

a

In which of the following organizational structures would a project manager have the MOST authority? A. Projectized B. Strong matrix C. Balanced matrix D. Functional

a

QUESTION 102 The business stakeholder has been engaged late and has just had a chance to review the approved requirements. Consequently, it has been identified that there are a number of gaps in the requirements which are critical to the stakeholders's business unit. Which of the following actions should the project manager take? A. Initiate change control. B. Follow communications plan. C. Manage project quality. D. Prepare a performance report.

a

QUESTION 105 A project manager has identified a minor skills gap in the operational team that will end up supporting the project solution. Which of the following is the BEST risk mitigation strategy that the project manager should use? A. Organize adequate training and have one of the operational staff as part of the project team. B. Raise a risk in the risk register, identify the likelihood and the consequence of the risk occurring. C. Have the project adequately document the solution and ensure a transition is in place. D. Escalate this as an issue to the project control board and ensure that there is adequate discussion.

a

QUESTION 116 When an action is taken on a risk, which of the following is being done and which document needs to be updated? A. Mitigating risk, and the risk register should be updated B. Accepting risk, and the risk review document should be updated C. Avoiding risk, and the risk review document should be updated D. Exploiting risk, and the risk register should be updated.

a

QUESTION 117 A project schedule lists a resource as 50% because it likely: A. is a shared resource. B. depict a resource shortage. C. signifies overallocation of a resource. D. notes underallocation of a resource.

a

QUESTION 122 Which of the following is used to perform a root cause analysis? A. Ishikawa diagram B. Bar chart C. Pareto diagram D. Scatter plot

a

QUESTION 127 A project manager at a projectized organization is finishing the objective goals for the appraisal process. Performance goals have been identified for co-located individuals working on the team. Which of the following is the appropriate communication method for relaying the goals to the team members? A. Email B. Distribution of printed media C. Face-to-face D. Video conferencing

a

QUESTION 128 A subcontractor has submitted design documentation on the deliverable due date, but it will require rework. The activity is on the critical path of the project schedule. Which of the following should the project manager do NEXT? A. Determine the expected duration of the rework and complete a charge request to modify the project baselines. B. Notify the project sponsor to schedule and facilitate a team meeting to rework the design documentation. C. Determine the expected duration of the rework with any associated quality control activities and add the duration to an updated version of the WBS. D. Update the master project schedule, and distribute it all stakeholders in accordance with the project communications plan.

a

QUESTION 131 An organization has determined that all projects must use a remote dashboard to allow portfolio management. Which of the following would enforce this directive? A. Project management office B. Project sponsor C. Project manager D. Project coordinator

a

QUESTION 132 A project team has failed to deliver on changes the project manager outlined on a call two weeks ago. The project team members indicate they did not remember the contents on the call. Which of the following should the project manager do FIRST to improve the level of awareness of changes to the project schedule? A. Define the communications plan. B. Record the missed tasks on the issue log. C. Provide meeting minutes after each call. D. Complete a fishbone diagram.

a

QUESTION 135 A project team completed a brainstorming activity to determine potential issues with a project. Which of the following activities should the project team do NEXT? A. Risk identification B. Risk quantification C. Risk planning D. Risk response

a

QUESTION 137 Which of the following represents additional unauthorized requirements from the client? A. Scope creep B. Changing scope baseline C. Change request D. Gold plating

a

QUESTION 139 A task on the critical path will not be completed on time. The project manager is reviewing both the schedule and the risk register to create a corrective action plan. The project completion date and quality of the deliverable cannot change. Which of the following activities should the project manager perform NEXT? A. Revise the project plan. B. Update the issue log. C. Request additional funding. D. Issue a change request

a

QUESTION 140 Which of the following is the MOST appropriate communication method for a highly confidential message to a Multilanguage global project team? A. Encrypted email B. Face-to-face communication with a translator C. Social media communication through a secure connection D. Voice conferencing

a

QUESTION 141 Which of the following defines the minimum level of engagement of a stakeholder? A. Passive B. Invested C. Contributing D. Interested

a

QUESTION 142 A company is in the process of combining the human resources and marketing departments. Which of the following describes this change? A. Business process change B. Business merger C. Internal reorganization D. Inter-organizational change

a

QUESTION 147 Which of the following documents should be used FIRST when addressing a vendor that is not complying with the project deliverables? A. SLA B. Project charter C. Risk register D. RFP

a

QUESTION 149 A project team has completed a major deliverable earlier than planned and wants to deliver it for testing. The team lead sends an email providing notice of task completion to the project manager. Which of the following describes how the project manager can increase the likelihood that the deliverable moves to testing? A. Send an email to quality assurance and copy the project team. B. Call a meeting to hand off the deliverable to quality assurance. C. Hold a conference call to a review the next deliverable with the project team. D. Send an email to the project sponsor and copy the project team.

a

QUESTION 163 A meeting has taken place with quality assurance tram members and the project manager. Which of the following events would MOST likely have triggered the meeting? A. Audit B. Risk register update C. Task completion D. Resource change

a

QUESTION 170 Which of the following documents should the project manager complete if requirements have been defined, but neither a vendor nor a platform has been identified? A. RFP B. RFQ C. RFI D. SOW

a

QUESTION 173 A project manager has developed the initial schedule for an upcoming project. Task Duration Sequence 1 1d ------ 2 5d 1 3 3d 1 4 6d 3 5 2d 4 Using the attached schedule, which of the following is the critical path? A. 12 days B. 14 days C. 16 days D. 17 days

a

QUESTION 178 The design team and development team disagree about what technology should be used for a major requirement. A brainstorming meeting takes place, where both teams focus on the mutually agreed-upon deliverables. Which of the following conflict resolution techniques did the teams use? A. Compromising B. Smoothing C. Confronting D. Forcing

a

QUESTION 181 During an ad-hoc meeting, the PM notifies the sponsor that while the project is on schedule, material costs have increased and the project is over budget. To save the project, the PM request a material contract with a less expensive vendor. The sponsor approves the change, and project comes in within target tolerances. The company, however, receives numerous stakeholder complaints. Which of the following is the MOST likely cause of these complaints? A. The quality of the deliverable decreased due to the rising material cost. B. The PM did not follow the project communication plan. C. Quality assurance actions were not adjusted for the vendor change. D. The change was not documented and approved.

a

The executive sponsor asks a project manager to summarize the following for a project: 1. Final capital expenditures. 2. Anticipated cost of new employee resources to support the solution. 3. Maintenance estimates. Which of the following information should the project manager provide? A. Cost baseline B. Burn rate C. Cost variance report D. Total project cost

a

The project manager has noticed a vendor is not performing in accordance with the SLA. Which of the following items should the project manager use to highlight the vendor's areas of poor performance? A. Balanced score card B. WBS C. Post-project evaluation D. PERT

a

The project sponsor has cut the resources required for project completion. The project manager cannot complete the project without additional resources.Which of the following should the project manager do to obtain the resources? A. The project manager should identify and document the reasons for the additional resources in a change request. B. The project manager should hire additional resources temporarily to complete the project. C. The project manager should terminate the project until additional resources are added to the project. D. The project manager should ask the project team members to take on more tasks to complete the project on time.

a

Two team members are arguing over two different approaches to complete a task. The project manager listens to both sides, determines neither approach will work, and directs the team members to use a third option.This type of conflict resolution is known as: A. forcing. B. avoiding. C. smoothing. D. compromising

a

Using Scrum, which of the following are discussed in a daily standup meeting? A. What was done yesterday, what is planned for today, and what roadblocks need to be removed B. What was done yesterday, what is planned for the week, and what issues were resolved C. What was done yesterday, what is planned for today, and what deliverables were completed D. What was done yesterday, what is planned for this week, and what items from the backlog are priority

a

Which of the following describes how a project is related to a program? A. A program is a combination of multiple projects. B. A program contains an element of the project. C. A program is a part of a project. D. A program uses half of the project’s budget.

a

Which of the following documents does a vendor rely on MOST before committing funding and resources to a project? A. SOW B. PO C. SLA D. MOU

a

Which of the following documents should be used to provide high-level reporting to key stakeholders? A. Dashboard B. Communication plan C. Statement of work D. Project charter

a

Which of the following elements should be included on a responsibility assignment matrix? A. Responsible, accountable, consulted, informed B. Resource, accountable, signoff, input C. Responsible, accurate, confidential, informed D. Resource, accountable, consulted, informed

a

Which of the following events would MOST likely trigger communications to the largest audience for a given organization? A. Business continuity response B. Quality audit C. Replacement of a subcontractor D. Completion of a task

a

Which of the following is a definition of an RFP? A. A document sent to potential vendors to solicit a bid for a project. B. A document sent to potential vendors to request information for skills and experience for a project. C. A document sent to potential vendors to request a commitment for a project. D. A document sent to potential vendors to solicit information that excludes pricing information for a project.

a

Which of the following is the primary purpose of an MOA or an MOU? A. State expectations of all signatory parties to reduce potential misunderstandings. B. Facilitate potential legal action and resulting remediation if one of the signatory parties violates any terms. C. Enumerate a detailed code of conduct for all employees, contractors, and subcontractors participating in the program. D. Provide transparency to competitors regarding all signatory parties.

a

Which of the following measurements would give the project manager the BEST estimate of the total cost of an active project? A. EAC B. BAC C. TCPI D. ETC

a

Which of the following shows projected project expenditures? A. Work breakdown structure B. Cash flow schedule C. Cash burn rate D. Budget milestone

a

While working on risk ranking, the project team is unsure about the qualitative scales to be used for probability and impact. The project manager directs the team to look in the: A. quality plan. B. project management plan. C. risk register. D. process diagram.

a

A project manager has noticed poor attendance as status meetings.Which of the following strategies should the project manager use to improve attendance? (Choose two.) A. Provide an agenda before the status meeting. B. Adhere to an agenda and scheduled time. C. Add non-project-related items to the agenda. D. Add and discuss new agenda items throughout the meeting. E. Discard the action items at the conclusion of the meeting.

a,b

QUESTION 69 Which of the following vendor documents specifically address quality? (Choose two.) A. LOI B. SLA C. Warranty D. PO E. NDA

a,b

Which of the following are characteristics of a project? (Choose two.) A. A project is a temporary endeavor. B. A project provides a unique product, service, or result. C. A project is an ongoing endeavor. D. A project involves scheduled maintenance. E. A project includes life-cycle cost management.

a,b

Which of the following vendor documents specifically address quality? (Select TWO). A. LOI B. SLA C. Warranty D. PO E. NDA

a,b

QUESTION 167 Despite receiving regular updates, a sponsor learns a project recently slipped. Which of the following documents can the sponsor review to determine the project's performance? (Choose two.) A. Status report B. Communication plan C. Issue log D. Project schedule E. Action items list F. Risk register

a,c

Which of the following are examples of organizational change? (Choose two.) A. Relocation B. Scope C. Business process D. Schedule E. Risk event

a,c

A project manager wants to introduce the practice of a WBS to the PMO, but the other managers believe this will create extra work. Which of the following wouldBEST communicate the need for a WBS to the other managers? (Select TWO). A. Using the WBS will help prevent work from slipping or being forgotten. B. TheWBS will be required on very large projects. C. TheWBS will be required if the project manager has the time available to complete it. D. TheWBS will aid in determining which resources are required for the project. E. The WBS is the best way to determine risks of the project.

a,d

A stakeholder is unaware of a project’s status. Which of the following documents should the project manager consult to ensure all stakeholders are notified of project changes? (Choose two.) A. Status report B. Organizational chart C. RACI matrix D. Meeting minutes E. Communication plan

a,d

A vendor is unable to deliver an order by the specified date.Which of the following should be the project manager’s NEXT steps? (Choose two.) A. The project manager should notify the affected project team and, if necessary, adjust the schedule because the project could potentially encounter delays. B. The project manager should notify the project sponsor to update the schedule in the documentation because the project could potentially encounter delays. C. The project manager should adjust the schedule in the documentation and, if necessary, take steps to rush other areas of the schedule so the project will not encounter delays. D. The project manager should update the project management plan in the documentation to reflect the reason for the possible delay in the project timeline. E. The project manager should update the procurement plan and action items to reflect the possible delay in the project timeline.

a,d

QUESTION 108 A post implementation review is being performed as a part of project closure. Which of the following are applicable areas that the review should cover? (Choose two.) A. Lessons learned during the project. B. Produce operational support documentation. C. Gathering and centralizing project documentation. D. Organizing the communication of project closure. E. Identify the key project achievements. F. Provide a recap of the overall solution.

a,e

The project manager was asked to provide recommendations for the removal of a vendor. A meeting was scheduled with the key stakeholders and the project sponsor to highlight the reasons for this recommendation. Which of the following should the project manager bring to the meeting to support this recommendation? (Choose two.) A. The issue log to show why the vendor should be replaced. B. The team action items to show why the vendor should be replaced. C. The scope statement to show why the vendor should be replaced. D. A procurement plan to show why the vendor should be replaced. E. A change management plan to have the vendor replaced.

a,e

A WBS is being developed for a project. Which of the following would be BEST suited to contribute cost and time estimates for the project activities? A. Project team members B. Project sponsor C. Project manager D. Project scheduler

b

A company has determined it does not have the in-house capability to perform a project and wants to procure third-party services. Which of the following documents will the company MOST likely release FIRST? A. RFO B. RFI C. RFP D. RFQ

b

A company hires an outside vendor to provide 24/7 support. Which of the following documents would determine the contractual obligations? A. PO B. SLA C. LOI D. MOU

b

A customer asks a project manager if a small change can be made during the delivery phase. The project manager does not agree to the change.Which of the following is the MOST likely reason? A. Established communication plan B. Scope creep C. Resource constraints D. Iterative approach

b

A customer has requested additional features for an active project.Which of the following steps should take place NEXT? A. Implement the requested changes. B. Evaluate the impact of the changes. C. Update all project documents. D. Submit the requested changes to the CCB.

b

A customer will have ongoing changes to project equirements. Which of the following is the BEST project management methodology for this requirement? A. Waterfall B. Agile C. PRINCE2 D. Bottom-up

b

A department manager asks a project manager about the status of a project that has only a few employees from the department assigned to it. Which of the following were MOST likely missed during project planning? A. Issue log and process diagram B. Resource analysis and Gantt chart C. Stakeholder analysis and communication plan D. Scatter chart and scope analysis

b

A project is about to begin the execution phase. The SOW and project plan have been approved, and the project team has been formed. Which of the following types of meetings should happen NEXT? A. Update B. Scheduling C. Kickoff D. Review

b

A project is coming to the end of a phase. The PMO required that the quality team review the work and budget before moving on to the next phase of the project.The project manager must schedule the review of the phase and have the stakeholders present. This review is referred to as: A. change management. B. a milestone. C. a tollgate. D. an incident response.

b

A project manager is assigned to a new project that must start immediately. No formal or approved documents have been authored for the project. The project manager must identify project roles, justify the business need, and determine project scope boundaries.Which of the following documents should the project manager create? A. Business case B. Project charter C. Scope statement D. Project management plan

b

A project manager is creating the WBS. In which of the following phases is the project? A. Initiation B. Planning C. Execution D. Closing

b

A project manager is informed that a team member would like to enhance the code with an additional function. Which of the following should the project manager do NEXT? A. Submit a change request. B. Evaluate the impact of the change. C. Get approval from the CCB. D. Communicate the change to stakeholders.

b

A project manager is justifying a required change with the associated impact on the project. Which of the following is the NEXT step? A. Implementation B. Approval C. Validation D. Auditing

b

A project manager is managing a project with a hard deadline in two weeks. At the current rate of progress, the project will not finish on time. Which of the following techniques is MOST likely to be used to complete the project on time? A. Throttling B. Crashing C. Resource leveling D. Resource smoothing

b

A project manager is providing the lessons learned for a project that ran over budget and produced poor quality deliverables. Which of the following should the project manager include as part of the lessons learned? A. Risk register B. Post-mortem analysis C. Issue log D. Procurement report

b

A project manager needs to track the actual and estimated start and finish dates of all WBS work packages.Which of the following is a necessary step to record the actual durations? A. Establish each WBS work package resource. B. Establish and set the baseline. C. Establish and set the quality gates. D. Establish the tollgates.

b

A project manager would like to bring vendors into a new project. Which of the following documents should the potential vendors submit so the project manager can find the best vendors for the project? A. SLA B. SOW C. Change request D. RFP

b

A project requires daily status updates. Which of the following is the MOST effective method for providing these updates? A. Backlog B. Standup C. Kickoff D. Retrospective

b

A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps. Which of the following conflict resolution techniques is the project manager using? A. Forcing B. Negotiating C. Compromising D. Avoiding

b

A project team is mainly based in a metropolitan area. The team also has members in a remote area, where Internet access is limited and unstable.Which of the following factors will MOST likely influence the communication methods used in the project? A. Personal preferences B. Technological factors C. Language barriers D. Cultural differences

b

A senior manager asks a project manager for an estimated budget on a new project.Which of the following is the BEST step for the project manager to take? A. Tell the senior manager the estimation is not available yet. B. Use the budget from a similar project to generate estimates. C. Ask a SME for an opinion and propose an estimate. D. Gather the team to immediately generate estimates.

b

A team member learns that an assigned task is not due until the very end of the project. Moreover, the team member is not aware of any predecessor tasks dependent on completing the assigned task. Which of the following does the project manager use to decide if the team member can start the task later or earlier? A. Review the PERT chart and evaluate if the task is a critical dependency. B. Review the PERT chart and evaluate if the task is a discretionary dependency. C. Review the PERT chart and evaluate if the task is a real dependency. D. Review the PERT chart and evaluate if the task is an external dependency.

b

An agreement document that is intended to prevent two or more organizations from sharing specific, confidential information with anyone but each other is called: A. an RFP. B. an NDA. C. an SLA. D. an MOU.

b

An authorized change to a construction project was implemented. During the modification, the team identified a defect in which the change caused the building power output to be outside the KPPs.Which of the following actions should the project manager take? A. Submit a new change request. B. Initiate the regression plan. C. Add remediation to the schedule. D. Accept the new power output.

b

An organization has multiple projects that are taking place simultaneously.Which of the following should be tasked with ensuring resources are appropriately allocated to projects? A. PMO B. Project sponsor C. Project coordinator D. HR

b

An outsourced project team member approaches the project manager and complains that the contract does not permit overtime. The project manager had fast- tracked tasks that require additional hours. Which of the following documents did the project manager fail to reference? A. MOU B. MOA C. SOW D. SLA

b

Due to a new government regulation, a project change is required. The project manager evaluates the change and realizes a representative from the legal department will need to approve the change as well.The project manager should: A. follow the change process flow and notify the legal department after the change is implemented. B. extend a formal invitation to the legal department representative to join the CCB. C. hold a separate meeting with the legal department representative and ask for approval. D. notify the legal department representative in the event of an upcoming audit.

b

During the execution phase, the project manager discovered that the testing phase is dependent on the completion of the vendor's tasks. The project team has just informed the project manager their activities are almost complete, and they would like permission to begin testing. The vendor is not scheduled to deliver the products for two months. Which of the following should have occurred to prevent this issue? A. During the planning phase, the project manager should have recognized the relationship between the vendor’s and project team’s tasks and adjusted the schedule for the project team to begin activities two months later. B. The project manager should have crashed the schedule for the vendor to keep it at the same work pace as the rest of the project team. C. During the project team’s regular status meeting with the vendor, the project team should have informed the vendor that the team was ahead of schedule and to speed up their work. D. During the project team’s regular status meeting with the vendor, the vendor should have informed the project team that it required another two months, and to slow down.

b

During the initiation phase, a project manager has asked for a document containing the high-level objectives and goals for a project. Which of the following documents would contain these items? A. Business case B. Requirements document C. Project timeline D. Task plan

b

If a project sponsor wants to know the current status and progress of a project, which of the following is the BEST approach to find this information? A. The project sponsor should obtain the current status from team members, put it into a presentation, and present it to the project manager for review. B. The scheduler should obtain the current status from team members, apply it to the baseline of the schedule, and run a report. C. The scheduler should obtain the current status from team members, update the project charter, project management plan, dashboard, and SOW, and then create a status report to provide to the project manager. D. The scheduler should obtain the current status from team members, update the risk register, and provide the information to the project champion for review.

b

One deliverable failed during testing, and this has already happened several times. Which of the following tools is MOST appropriate for the project team to use to determine the cause of the problem? A. Run chart B. Fishbone diagram C. Scatter diagram D. Gantt chart

b

QUESTION 103 A project has just finished performance testing and found that the application can only handle 100 concurrent users where the requirement was to handle 500 concurrent users. In which of the following components of the project plan should this be documented? A. Scope statement B. Issues log C. WBS D. Change form

b

QUESTION 106 The project manager has had a large number of change requests approved by the project steering committee, but has been given no extra time to deliver the project. Which of the following schedule compression techniques should be used by the project manager? A. Rescheduling B. Crashing C. Rebaselining D. Control scope

b

QUESTION 112 A PM receives notification that an issue will impact a deliverable on the critical path. The issue is logged with a unique ID and assigned to a team member; however, the team member has not addressed it after a week. Which of the following would be the BEST approach to resolving the issue? A. Assign a different team member to resolve the issue before the next status meeting. B. Review the issue with the assigned team member to determine a due date. C. Set a due date to resolve the issue and inform the assigned team member. D. Report the team member to a functional manager for disciplinary action.

b

QUESTION 121 A minor change to the baseline schedule is required. This change will be the second minor modification to the schedule. Which of the following is the appropriate version number? A. 0.3 B. 1.2 C. 2.0 D. 3.0

b

QUESTION 123 A project has fallen behind schedule for no obvious reason, so the PM has gathered the team to brainstorm. Which of the following should the PM do NEXT? A. Go over the meetings objectives and agenda. B. Brief the team on which tasks have fallen behind schedule and where the project has slack. C. Refer to the risk register to map the risks to issues and mitigation strategies. D. Review the issue log with the project team and identify potential risks. E. Review an Ishikawa diagram with the project team to determine possible causes and effects.

b

QUESTION 124 During the storming stage of a project team's development, it is common to experience confusion about tasks and responsibilities because: A. there is unfamiliarity with the project structure. B. there is a lack of trust among team members. C. there are minimal team decisions. D. there is no engagement of the team by the project manager.

b

QUESTION 125 In which of the following situations is a project manager MOST likely to use a process diagram? A. When describing a new business idea for the team to review B. When describing a new business workflow for the team to implement C. When describing a new business project for the team to implement D. When describing a new business acquisition for the team to review

b

QUESTION 133 A project manager wants to ensure that a detailed overview of a new kitchen fits the client's standards. Which of the following will the project manager MOST likely work to accomplish? A. Detailed project schedule to deliver on time B. Gate reviews to capture the progress and feedback C. Reasonable number of changes to maintain quality D. Wide range of time between the start and end of the installation

b

QUESTION 146 Tasks B and D start after Task A is completed. Task C starts after Tasks B and D are completed. task E starts after Task D is completed. Task H starts after task B is completed. Task G starts after Tasks C and H are completed. Task F starts after Task E is completed. Following are the durations of all tasks: TASK Duration A 4 weeks B 2 weeks C 6 weeks D 3 weeks E 7 weeks F 1 week G 2 weeks H 9 weeks Which of the following tasks are on the critical path? A. A, D, C, G B. A, B, H, G C. A, D, E, F D. A, B, C, G

b

QUESTION 151 During the planning phase of a construction project, the project team discovers the site is the nesting area of rare birds, and construction could disrupt the birds' patterns. Lobbyists would like the team to move the project down the road. Which of the following constraint and influencer types are involved in this scenario? A. Environmental; resources B. Environmental; stakeholders C. Deliverables; resources D. Deliverables; stakeholders

b

QUESTION 156 A PM is reviewing bids from vendors and has a question. Which of the following documents should the PM use to obtain a response? A. Project schedule B. RFP C. Quotation D. RFI

b

QUESTION 157 A team member has completed a project task. Which of the following is the FASTEST method to communicate the task completion? A. Social media B. Email C. Instant messaging D. Team meeting

b

QUESTION 158 When closing a project, which of the following must be completed to allow team members to return to their designated departments? A. Perform retrospective B. Release resources C. Obtain sign-off from the sponsor D. Close contracts

b

QUESTION 168 A new corporate policy was approved that will positively affect the project. Which of the following should the project manager do FIRST? A. Schedule the change B. Review the communication plan C. Update the issue log D. Update the risk register

b

QUESTION 177 Given the information in the table below, which of the following is the total project cost? COMPONENT COST hardware 20k software 15k labor 30k marketing 5k new exec admin 25k CEO bonus 25k A. $40,000 B. $70,000 C. $95,000 D. $120,000

b

QUESTION 179 One of the tasks on a project's critical path is progressing too slowly. The team member who is responsible for completing the task is assigned to multiple projects with aggressive deadlines. Which of the following roles has the responsibility of resolving the issue? A. CCB B. PMO C. Project sponsor D. Project scheduler

b

QUESTION 180 A project manager is meeting with top management executives and presenting a project status report. The Chief Information Officer (CIO) and other executives complain that the meeting is taking too long and not providing summary information on the project's progress. Which of the following should the project manager be presenting? A. Project issue B. Project dashboard C. Project schedule D. Project milestone

b

The PM is preparing for the planning phase kickoff meeting. It is imperative for the team to focus during the meeting on the expected outcomes.Which of the following best describes what the PM should work on FIRST? A. Project charter B. Project schedule C. Meeting agenda D. Responsibility assignment matrix E. Risk register

b

The chairperson of the board is visiting from another country and wishes to meet the project team members. The next project team meeting will be held next week, but the chairperson is leaving before the meeting. Which of the following actions should the project manager take? A. Schedule a conference call for the team meeting and invite the chairperson. B. Arrange an impromptu team meeting with the chairperson. C. Email the chairperson the meeting minutes from the scheduled meeting D. Invite the chairperson to the next project team meeting

b

The client accepts the critical design review.Which of the following meetings should be held to move to the NEXT step in the project? A. Execution B. Kickoff C. Closure D. Planning

b

The project team is distributed throughout a single country. The scrum master has decided to hold remote "stand-ups" on a daily basis. Which of the following would be the MOST effective means to do this? A. Instant messaging B. Video conference C. Phone call D. Collaboration website

b

Two team members have concluded that documentation is not required due to the size of the current project. The project manager has encouraged them to align strictly within the process. Which of the following conflict resolution techniques has the project manager utilized? A. Smoothing B. Forcing C. Compromising D. Avoiding

b

Which of the following Agile ceremonies is used to determine the backlog items that will be worked on the next weeks? A. SCRUM retrospective meeting B. Sprint planning meeting C. Daily standup meeting D. Review meeting

b

Which of the following describes risk mitigation? A. The transfer of the risk to another entity or project inside or outside the organization, along with associated costs. B. The understanding of the risk with a detailed explanation of how the project intends to address the potential for occurrence. C. The quantification of the risk in terms of how much the risk could potentially cost the project or parent organization. D. The weighting or prioritization of the risk against all other identified risks within this project or others associated with it.

b

Which of the following individuals is MOST likely to be a key stakeholder for the product launch phase of a project? A. Sales clerk B. Marketing representative C. Team lead D. Product item

b

Which of the following is a key aspect of the Agile project management methodology? A. Test-driven B. Daily standup meetings C. Short project durations D. Defined list of requirements

b

Which of the following is an example of a project? A. Purchasing pedometers from local retail stores for employees B. Implementing a health awareness program at an organization C. Conducting semi-annual blood drives at an organization D. Presenting a scripted workshop at an organization’s three locations

b

Which of the following job roles is primarily tasked with communicating the project timeline changes? A. Project scheduler B. Project manager C. Project sponsor D. Project coordinator

b

QUESTION 120 Which of the following statements are correct regarding project management? (Choose two.) A. A project can be part of an organization's program management. B. An organization's portfolio will include programs. C. A program has a defined start and finish. D. An organization's portfolio is a temporary and unique endeavor. E. A project portfolio will be managed under program management.

b,c

Which of the following are characteristics of a project? (Choose two.) A. Ongoing B. Temporary C. Start and finish D. Achieving a goal E. Consisting of milestones F. Restricting the budget

b,c

QUESTION 144 A senior developer abruptly resigned without notice. Because of the senior developer's expertise, the active task workload was substantial. This would likely impact the project's: (Choose two.) A. environment B. scheduling C. requirements D. quality E. scope F. budget

b,d

QUESTION 152 Which of the following features describe a projectized organization? (Choose two.) A. The project manager has less authority over the project team than in a strong matrix. B. Team members are solely dedicated to project activities C. The functional manager has full authority over the project team members. D. The project manager has full authority over the project team members. E. Team members from various departments are assigned to the project.

b,d

QUESTION 172 A project manager is determining a project's critical path to report the projected completion date to stakeholders. Which of the following information will be required? (Choose two.) A. Costs B. Dependencies C. Schedules D. Durations E. Holidays F. Milestones

b,d

Which of the following activities are associated with the closing phase of a project? (Choose two.) A. Risk mitigation B. Archiving of project documents C. Tracking of expenditures D. Lessons learned E. Quality assurance

b,d

A project's key stakeholders have requested significant changes that will affect the scope. To adjust the project scope, which of the following need to be changed?(Choose two.) A. Cost performance parameter B. Project schedule C. KPI D. Corrective action plan E. WBS

b,e

Several team members report that meeting objectives are not being met.Which of the following documents would a project manager create to make team meetings more effective? (Choose two.) A. Create an SOW prior to each meeting and adhere to it. B. Create a meeting agenda prior to each meeting and adhere to it. C. Create a lessons learned list prior to each meeting and adhere to it. D. Create a project charter prior to each meeting and adhere to it. E. Create an action item list during the meeting and adhere to it. F. Create a corrective action plan prior to each meeting and adhere to it. G. Create a WBS prior to each meeting and adhere to it.

b,e

QUESTION 130 Which of the following are mutually binding project documents? (Choose two.) A. Quotation B. Letter of intent C. Proposal D. Evaluation E. Warranty F. Charter

b,f

QUESTION 154 Which of the following are mutually binding project documents? (Choose two.) A. Quotation B. Letter of intent C. Proposal D. Evaluation E. Warranty F. Charter

b,f

QUESTION 175 Project status meetings have poor attendance. A SME from the hardware team dominates the meetings when questions are asked, not allowing input from other members. Which of the following steps should the PM take to make the meetings more productive? (Choose two.) A. Facilitate the meetings by adhering to the agenda. B. Encourage interaction among team members during the meetings. C. Ensure meetings minutes are accurately recorded. D. Adjust the number of meetings. E. Change the number of action items. F. Schedule impromptu meetings when the SME is absent.

b,f

A company has dictated project scope changes but has stated that the original budget still applies. Which of the following will MOST likely be impacted by the changes? A. Quality B. Regulations C. Schedule D. project team

c

A critical stakeholder has requested additional status updated beyond the schedule. Which of the following factors MOST likely needs to be accounted for when communication with this stakeholder? A. Confidentiality B. Criticality C. Frequency D. Cultural differences

c

A governance committee has just approved a new project. The project scheduler is now developing the project schedule. Which of the following activities should be done FIRST? A. Add durations. B. Add the start and finish dates C. Add tasks. D. Add resources.

c

A milestone task on the critical path has been completed.Which of the following should the project manager notify? A. Owner of predecessor task B. Project team C. Project sponsor D. Project steering committee

c

A new stakeholder has joined the project team and requested modifications that will result in minor changes to the project budget and schedule.The project manager is concerned that the requests will lead to: A. quality control issues. B. additional risks. C. scope creep. D. time constraints.

c

A project has been experiencing some difficulties due to third-party vendors. The project manager should request. A. Additional resources B. A gate review C. A risk register update D. A performance audit

c

A project is in the initiation phase. Which of the following tasks will take place during this phase? A. Develop a WBS. B. Define the project requirements. C. Create a project charter. D. Acquire the project resources.

c

A project manager does not have enough time to complete several tasks on a critical path. The budget is a low concern. Which of the following should be used to complete the tasks on time? A. Fast-track the tasks. B. Utilize positive float. C. Crash the schedule. D. Remove the critical path

c

A project manager provides status reports to a customer on a biweekly basis, but the customer is very busy and only has a few minutes to review the project.Which of the following are critical for the project manager to provide? A. Cost, schedule, organizational chart, and risks/issues B. Risks/issues, cost, RACI chart, and action items C. Schedule, cost, risks/issues, and milestones D. Action items, organizational chart, schedule, and NDA

c

A project manager travels abroad to meet the offshore team and sends out a meeting invitation to review requirements. However, many team members decline the meeting invitation. The PM approaches one team member to determine why people are declining. The team member indicates the project manager scheduled the meeting at a time when employees typically have permission to take a nap. Which of the following is the project manager facing? A. Language barriers B. Time zones C. Cultural differences D. Personal preferences

c

A project team has purchased computers with warranties extending throughout the entire project. Which of the following represents the risk strategy utilized? A. Transfer B. Share C. Mitigate D. Avoid

c

A project team is composed of numerous team members who are located throughout a country. All personnel have identified core business hours. A team engineer based in a machine shop has a question during business hours for the project manager, who is located at a different facility.Which of the following is the MOST expedient communication method, assuming the question can be resolved quickly? A. Email B. Social media C. Text messaging D. Face-to-face

c

A software upgrade project has been postponed because it may impact a critical business system. Which of the following strategies has been applied? A. Accept risk B. Mitigate risk C. Avoid risk D. Exploit risk

c

A team member has completed an assigned task. Which of the following roles should be notified FIRST? A. Project sponsor B. Key stakeholders C. Project manager D. Project team

c

A vendor has accepted a proposed project from a customer.Which of the following is MOST likely to be the first document created by the project manager? A. Project charter B. Project management plan C. Project statement of work D. Project schedule

c

QUESTION 101 When forming a project team, there are a number of phases. When a project team is productive and effective this phase is known as which of the following? A. Forming B. Norming C. Performing D. Storming

c

QUESTION 104 A project team has determined it will need to source data from a system that was not part of the project scope. The role of the project manager is to analyze which of the following impacts? A. Technical design, schedule, and budget B. Business process impacts and resourcing C. New software and hardware requirements D. Schedule, budget, and quality

c

QUESTION 107 The project manager is reviewing the earned value of work completed compared to the planned value and is representing it in a dollar figure. This type of analysis is an example of which of the following? A. Cost performance index B. Risk mitigation C. Schedule variance D. Cost variance

c

QUESTION 113 Three IT companies have agreed to summarize their efforts as a common organization to generate new businesses in the IT cloud computing industry. Which of the following is the type of organizational change described? A. Expansion B. Rightsizing C. Merger D. Onboarding

c

QUESTION 115 A daily standup Scrum meeting is BEST accomplished in a: A. telephone conference. B. group email. C. face-to-face meeting. D. video conference

c

QUESTION 118 Which of the following is a reason for assessing risk in a project? A. To identify new tasks B. To shorten the project timeline C. To avoid rework D. To establish a budget

c

QUESTION 129 A project manager must create documentation before the project kickoff meeting. Which of the following documents will identify the project, introduce the project manager, and establish authority in the project? A. Responsibility matrix B. Resource allocation plan C. Project charter D. Statement of work

c

QUESTION 134 Which of the following risk strategies prevents a risk from impacting a project? A. Accept risk B. Mitigate risk C. Avoid risk D. Transfer risk

c

QUESTION 138 Which of the following describes KPIs? A. Analyses of organizational strengths and weaknesses B. Graphical representations of process flow C. Elements against which performance can be measured D. Collaboration platform tools

c

QUESTION 145 Which of the following documents ensures two parties do not share contractually binding information? A. C&D letter B. RFI C. NDA D. MOU

c

QUESTION 148 A Chief Executive Officer (CEO) has approached a project team member to request a project change. Which of the following would be the BEST step for the project manager to take to prevent scope creep? A. Deny the CEO's request. B. Implement the project change. C. Submit the request to the CCB. D. Ask the CEO to follow the communications plan.

c

QUESTION 150 A project manager has been experiencing resistance from a group of stakeholders. With which of the following should the project manager consult to reduce friction going forward? A. Project scheduler B. Project coordinator C. Project sponsor D. Project management office

c

QUESTION 159 A project manager has received numerous complaints from staff concerning poor service provided by a vendor. Which of the following steps should the project manager take FIRST to correct the problem? A. Review the SOW with the vendor and terminate the vendor B. Notify the key stakeholders of the problem and send a C&D letter to the vendor C. Notify the vendor of the complaints and review the SLA with the vendor D. Review the acceptable use policy with the vendor before requesting termination of the vendor's employee.

c

QUESTION 162 A project team is in the process of risk planning. One of the team members identifies a weather-related risk, which may cause delivery delays. Which of the following is the BEST risk response strategy? A. Exploit B. Enhance C. Mitigate D. Communicate

c

QUESTION 165 Which of the following communication methods and target audiences would a project manager MOST likely select for briefings as required during a business continuity incident? A. Email and instant messaging to project team members and the project team members and the project sponsor B. Text messages to and voice conferences with all stakeholders and project team members C. Video conferences with key stakeholders and the project champion D. Instant messaging to the project coordinator and project scheduler

c

QUESTION 166 Two companies have merged. Which of the following may impact the project manager's communication methods after the merger? A. Updates to issues logs B. Increase in change requests C. Changes to stakeholder requirements D. Updates to the WBS

c

QUESTION 171 On an OBS chart, there is a dashed line between some team members and the project manager, and there is a solid line connecting other members to the project manager. Additionally, some employees at a lower level on the chart have no connection to the project manager. Which of the following does this signify? A. Horizontally aligned organization B. Vertically aligned organization C. Matrix aligned organization D. Project aligned organization

c

QUESTION 176 A project team is identifying, rating the probability of, and determining the impact on potential problems throughout the project. The team is also including the corresponding actions to take. Which of the following activities does this describe? A. Risk identification B. Risk quantification C. Risk planning D. Risk qualification

c

Team members have reported that meetings are poorly attended and unproductive.Which of the following steps can the project manager take to make the meetings more productive? A. Discontinue the meetings with the poorest attendance. B. Decrease the length of the meetings. C. Distribute an agenda before each meeting. D. Document team member attendance and report it to management.

c

The key stakeholders have reported the project pace as being slow. The project sponsor would like to cancel the project if it cannot be completed before the end of the year. The project is scheduled to be completed three months after the requested date.To alter the pace of the project, which of the following should the project manager do FIRST? A. Give approval for the change requested by the project sponsor. B. Deny the request from the project sponsor. C. Document the change request from the project sponsor. D. Ask the project sponsor to change the request.

c

The project manager for a TV tower construction project receives notification that a strong storm is expected the following week. Which of the following should the project manager do NEXT? A. Evaluate the risk, inform major stakeholders about the problem, and issue a change request immediately. B. Evaluate the risk, fill in the issue log, and communicate it according to the communication plan. C. Evaluate the risk, develop a mitigation plan, and communicate it according to the communication plan. D. Evaluate the risk, reschedule all outdoor tasks for a later time, and inform major stakeholders.

c

There are four parallel paths on a network diagram. The summary duration of each path is below: A, C, G: 10 weeks - A, B, F: 8 weeks - D, E, H: 12 weeks - D, B, F: 7 weeks - Which of the following tasks are on the critical path? A. A, C, G B. A, B, F C. D, E, H D. D, B, F

c

Two team members completely disagree on how to complete a specific task. The project manager observes the conflict but takes no immediate action.Which of the following techniques is the project manager using? A. Compromising B. Smoothing C. Withdrawing D. Accepting

c

Which of the following charts is a graphical representation of the causes of a specific event? A. Histogram B. Scatter C. Fishbone D. Gantt

c

Which of the following defines a group of projects that work together to achieve a common goal? A. Product B. Portfolio C. Program D. Project plan

c

Which of the following describes a burn rate? A. The rate at which project documents are disposed. B. The rate at which project personnel leave the project. C. The rate at which the project budget is used. D. The rate at which the timeline increases.

c

Which of the following is a schedule that illustrates the duration of an activity? A. Process diagram B. Ishikawa diagram C. Gantt chart D. Pareto chart

c

Which of the following metrics demonstrates to a project manager if a project is overspending or underspending? A. EAC B. BAC C. CPI D. ETC

c

A program manager informs a project manager that a new, high-priority project has been approved and will need the current project’s resources before the scheduled project close date. The project team meets and determines that the project should be fast-tracked.Which of the following documents should the project team reference to fast-track the project? (Choose two.) A. Scope management plan B. Configuration management plan C. Network diagram D. Project schedule E. Project plan

c,d

A project team is overseeing the installation of a new reptile habitat at the local zoo. During execution, zoo personnel decides to house a different type of reptile that will require a different temperature range than the capacity of the installed system. The modification has been approved.Which of the following constraints are MOST likely to be affected? (Choose two.) A. Quality because the existing system is now outside the threshold. B. Requirements because this is a change to initial scope. C. Cost because replacing the system incurs additional expense. D. Schedule because this was an unscheduled task and will impact the timeline. E. Stakeholders because they will need to understand the modification and provide buy-in.

c,d

The PMO is responsible for: (Choose two.) A. managing the project plan, scope, risk, and budget. B. contributing expertise, deliverables, and estimates of costs. C. setting standards and practices for the organization and providing governance. D. outlining consequences of non-performance and coordinating between disparate projects. E. approving funding, developing the project schedule, and gathering high-level requirements.

c,d

QUESTION 153 Which of the following are the BEST risk analysis tools to determine a project's risk level? (Choose two.) A. Fishbone diagram B. RACI matrix C. Monte Carlo D. Process flowchart E. Expert judgment F. Project dashboard

c,e

Which of the following documents need to be updated as events occur during a project? (Select TWO). A. Change request B. Risk register C. Meeting minutes D. Issue log E. Status report

c,e

A company decides to give a large section of its development project to another firm to manage and complete because that firm has the appropriately skilled resources to execute the work. This approach is referred to as: A. Resource leveling B. Staff Augmentation C. Work relocation D. Outsourcing

d

A company has hired a new project manager. The PMO has briefed the new project manager on the following expected responsibilities for projects: 1.Coordinate project schedule 2.Manage to the triple constraint 3. Provide performance feedback to team members’ managers Which of the following types of organizational structures did the new project manager MOST likely join? A. Balanced matrix B. Strong matrix C. Functional D. Projectized

d

A new stakeholder has been added to a project with a BAG of $850,000. The stakeholder has raised five change requests to the CCB; two of them have been approved, and three are awaiting initial review. Considering the project has a CPI of 0.89 and an SPI of 1.14, and the approved ones will be implemented, which of the following should the project manager do LAST? A. Identify and document the risk. B. Evaluate the impact and justification. C. Implement the change. D. Update the documents and plans.

d

A part that is needed to complete Task 3 has been backordered and will arrive three days later than scheduled. Task 3 must be complete for Task 4 to start. There is one day of float for the two tasks. Which of the following represents the number of days the project schedule will be delayed? A. Zero B. One C. Two D. Three

d

A project has activities on the critical path that must be completed before other activities can start.Task A is dependent on Task C before Task D can be completed.Task A requires task B to start.Task B takes twice as long to complete as Task C.Which of the following is the appropriate ordering of the critical path? A. B, A, D B. C, B, D, A C. D, A, C D. B, C, A, D

d

A project has fallen behind schedule. Upon investigation, the project manager determines that team members have implemented requirements relayed via impromptu hallway meetings with the client.Which of the following should the project manager do to resolve this issue? A. Update the scope management plan. B. Modify the project baselines. C. Implement change control management. D. Inform the stakeholders of the issue.

d

A project in the execution phase is over budget, and tasks on the critical path are on schedule.Which of the following should the project manager do NEXT? A. Update the project management plan. B. Issue a change request. C. Revise the project charter. D. Evaluate the impact to the baseline.

d

A project manager has been asked to prepare and present a review of the execution phase. Which of the following is the BEST audience for this review? A. Vendors B. Key stakeholders C. Resources D. Project team E. Business analysts

d

A project manager is assigned to a project and has not had a handover meeting with the previous project manager. The new project manager is reviewing the percent of project completion, schedule progress, and budget constraints. Which of the following documents should the project manager use to obtain this information? A. Project schedule B. Balanced scorecard C. Issue log D. Status report

d

A project manager is managing a transactional project. One of the key team members is having difficulties understanding the client requirements. Which of the following actions would be BEST for the project manager to take? A. Ask the client to provide additional language resources to the team. B. Purchase a language translation program. C. Hire a translator to help the key team member D. Ask the client to provide requirements in the native language of the team.

d

A project manager was directed to complete a project sooner than previously planned. Which of the following is the MOST cost-effective step to take to ensure the project’s success? A. Reduce the scope B. Increase the budget C. Decrease staff D. Update the WBS

d

A project team is comprised of a mix of in-house and virtual team members. When a complex announcement needs to go out to the entire project team, which of the following is the MOST effective way to communicate it? A. Composing a project team email with the details of the announcement is the best method. It gives the project manager the opportunity to explain but not be overcome with questions from the team. B. Using text messaging to make the announcement is the best method. It allows the project manager to reach the project team members wherever they are located. C. Sending a fax is the best method. It gives the project manager the opportunity to explain the announcement and come up with questions and answers the team may have. D. Hosting a web conference meeting is the best method. It gives the project manager the opportunity to explain the announcement and answer any questions from the team.

d

A project team on a four-year project has a shortage of workspace within an office. Which of the following is the MOST viable solution for the project team while ensuring work hours are not wasted? A. Secure a new facility, permit remote work, and reduce staff. B. Reduce staff, implement BYOD, and permit remote work. C. Implement BYOD, secure a new facility, and utilize shared workspaces. D. Permit remote work, utilize shared workspaces, and implement BYOD.

d

During a project, a key stakeholder asks a project team member to add a requirement. The team member adds the requirement without informing the project manager. Which of the following is described in this scenario? A. Change request B. Risk mitigation C. Change control D. Scope creep

d

QUESTION 109 The final project report should contain which of the following? A. Minutes of all the project meetings B. Project design documentation C. Detailed breakdown of the schedule D. Summary of the project cost

d

QUESTION 110 The project's network map has a loop with multiple project outcomes. This is the result of which of the following scheduling tools? A. Establishing project schedule baselines B. Critical Path Analysis C. Critical Chain Method D. Graphical evaluation and review technique

d

QUESTION 111 Which of the following activity sequencing techniques uses nodes to symbolize activities and arrows to show how their dependencies are connected? A. Critical Path Method B. Arrow Diagramming Method C. Critical Chain Method D. Precedence Diagramming Method

d

QUESTION 114 A project manager is not required to participate in performance appraisal meetings with team members. The project manager is working within which of the following organizational structures? A. Projectized B. Balanced matrix C. Functional D. Strong matrix

d

QUESTION 119 A project team is defining detailed risks. Which of the following project phases is taking place? A. Initiation B. Monitor and control C. Execution D. Planning

d

QUESTION 126 A project manager receives a call from the area regional building department and is informed that, upon inspection, waterlines from public water access to the project building do not meet local material and installation code specifications. Which of the following items BEST describes the unmet objective? A. Schedule B. Milestone C. Gate D. Task

d

QUESTION 136 A customer has stated that meeting the project schedule and milestones takes priority and is, therefore, willing to spend additional funds to sustain operations. The project team must ensure completion of the: A. business continuity plan. B. incident response plan. C. disaster recovery plan. D. risk management plan. E. quality management plan.

d

QUESTION 143 A change is being implemented on a project, and while in testing, it becomes clear that the change cannot be finalized due to the severe impact it would have on other critical systems. Which of the following should the team consult to determine which actions to take? A. Incident response plan B. Regression plan C. Progress plan D. Business continuity plan

d

QUESTION 155 Due to a lack of adherence to the risk response plan, there are numerous safety concerns within the scope of a building project. Which of the following MOST likely explains this issue? A. Risks were not identified. B. Risks were not mitigated. C. Risks were not exploited. D. Risks were not communicated.

d

QUESTION 160 Upper management asks a project sponsor to provide several ad hoc reports as a brief overview of the project's current status. Which of the following types of reports should the project sponsor use to quickly summarize the status report data? A. Pie chart B. Run chart C. Project schedule D. Dashboard information

d

QUESTION 161 The project manager needs to motivate the team; however, there is an insufficient budget for awards. Which of the following motivating agents is the MOST appropriate option the project manager can utilize? A. Reduce the workload B. Replace resources C. Extend the timeline D. Provide additional responsibility

d

QUESTION 164 A project manager is reviewing documents to develop the project charter. While reviewing historical project documentation, the project manager decides to include the following in the charter: Project title description Preassigned resources Budget WBS Measurable project objectives Which of the following components should be a part of the project management plan instead of the project charter? A. Project title and description B. Preassigned resources C. Budget D. WBS E. Measurable project objectives

d

QUESTION 169 Based on the table below: TASK Duration Sequence A 5 days B B 8 days D, E C 4 days F D 2 days F E 5 days F F 6 days End Which of the following is the critical path if Task B has extended to ten days? A. 21 days B. 23 days C. 24 days D. 26 days

d

The project manager of a global project constantly receives complaints from individuals at another location that some team members are not available after lunch on Fridays. This is acceptable to the project manager. Which of the following factors is the MOST likely cause for this scenario? A. Personal preference B. Intra-organizational differences C. Culture D. Time zone

d

When a risk event occurs, which of the following documents is BEST suited for recording and tracking new items corresponding to the risk? A. Issue log B. Risk management plan C. Communications plan D. Risk register E. Status report

d

Which of the following inherently affects quality standards? A. SLA B. MOA C. MOU D. WBS

d

Which of the following is a characteristics of a matrix organization? A. Authority lies solely with the project manager. B. Authority is directed by the project architect. C. Authority is shared between the project manager and project coordinator. D. Authority is shared between functional and project managers.

d

Which of the following is the MOST likely target audience to be notified of the achievement of a key milestone in a project schedule? A. Project manager and project scheduler B. Project coordinator and project sponsor C. Project champion and project scheduler D. Project stakeholders and project team

d

Which of the following project documents should be used to record the occurrence of an unplanned event? A. Action log B. Risk log C. Change log D. Issue log

d

Which of the following roles has approval authority for project funding? A. Champion B. Chief Financial Officer (CFO) C. Project Management Office (PMO) D. Sponsor

d

A software development project is struggling with a certain technology that is unknown to the project team. A project manager has received a third-party proposal to transfer the risk. Which of the following should the project manager do NEXT? A. RF1 B. RFP C. RFQ D. Change request E. Request for bid

e

QUESTION 174 A diagram or chart is required to illustrate data differences given the following: 1. The diagram or chart must track at least two variables to determine the relationship between independent variables and include a regression or trend line. 2. The diagram or chart should include cause and effect analysis and investigate historical information. Which of the following should be used given these requirements? A. Pareto Chart B. Ishikawa Diagram C. Histogram D. Probability diagram E. Run chart F. Scatter chart

f

QUESTION 96 A project team added a new member who has proprietary information about a competitor's product. The team member was suddenly removed from the project. Which of the following MOST likely occurred? A. The company received a C&D. B. A higher-priority project needed the expertise. C. The new member did not sign an NDA. D. An SLA prevented new team members.

a

QUESTION 98 Team members have reported poor sound quality during critical, time-sensitive conference calls. Which of the following may be a more effective means of communication? A. One-on-one meetings B. Project wiki C. Text messages D. Social media

a

QUESTION 99 In a project with a ВАС of $235,000, the CPI is 0.80, and the SPI is 1.20. Based on this information, which of the following can the key stakeholders determine about the project? A. The project is under budget and ahead of schedule. B. The project is over budget and ahead of schedule. C. The project is under budget and behind schedule. D. The project is over budget and behind schedule.

a

QUESTION 50 A project manager has noticed poor attendance as status meetings. Which of the following strategies should the project manager use to improve attendance? (Choose two.) A. Provide an agenda before the status meeting. B. Adhere to an agenda and scheduled time. C. Add non-project-related items to the agenda. D. Add and discuss new agenda items throughout the meeting. E. Discard the action items at the conclusion of the meeting.

a,b

QUESTION 2 A company has determined it does not have the in-house capability to perform a project and wants to procure third-party services. Which of the following documents will the company MOST likely release FIRST? A. RFO B. RFI C. RFP D. RFQ

b

QUESTION 22 An organization has multiple projects that are taking place simultaneously. Which of the following should be tasked with ensuring resources are appropriately allocated to projects? A. PMO B. Project sponsor C. Project coordinator D. HR

b

QUESTION 25 Two team members have concluded that documentation is not required due to the size of the current project. The project manager has encouraged them to align strictly within the process. Which of the following conflict resolution techniques has the project manager utilized? A. Smoothing B. Forcing C. Compromising D. Avoiding

b

QUESTION 32 Which of the following describes risk mitigation? A. The transfer of the risk to another entity or project inside or outside the organization, along with associated costs. B. The understanding of the risk with a detailed explanation of how the project intends to address the potential for occurrence. C. The quantification of the risk in terms of how much the risk could potentially cost the project or parent organization. D. The weighting or prioritization of the risk against all other identified risks within this project or others associated with it.

b

QUESTION 34 A customer has requested additional features for an active project. Which of the following steps should take place NEXT? A. Implement the requested changes. B. Evaluate the impact of the changes. C. Update all project documents. D. Submit the requested changes to the CCB

b

QUESTION 35 A project manager is assigned to a new project that must start immediately. No formal or approved documents have been authored for the project. The project manager must identify project roles, justify the business need, and determine project scope boundaries. Which of the following documents should the project manager create? A. Business case B. Project charter C. Scope statement D. Project management plan

b

QUESTION 4 A project requires daily status updates. Which of the following is the MOST effective method for providing these updates? A. Backlog B. Standup C. Kickoff D. Retrospective

b

QUESTION 40 A project team is mainly based in a metropolitan area. The team also has members in a remote area, where Internet access is limited and unstable. Which of the following factors will MOST likely influence the communication methods used in the project? A. Personal preferences B. Technological factors C. Language barriers D. Cultural differences

b

QUESTION 43 During the execution phase, the project manager discovered that the testing phase is dependent on completion of the vendor's tasks. The project team has just informed the project manager their activities are almost complete, and they would like permission to begin testing. The vendor is not scheduled to deliver the products for two months. Which of the following should have occurred to prevent this issue? A. During the planning phase, the project manager should have recognized the relationship between the vendor's and project team's tasks and adjusted the schedule for the project team to begin activities two months later. B. The project manager should have crashed the schedule for the vendor to keep it at the same work pace as the rest of the project team. C. During the project team's regular status meeting with the vendor, the project team should have informed the vendor that the team was ahead of schedule and to speed up their work. D. During the project team's regular status meeting with the vendor, the vendor should have informed the project team that it required another two months, and to slow down.

b

QUESTION 47 Due to a new government regulation, a project change is required. The project manager evaluates the change and realizes a representative from the legal department will need to approve the change as well. The project manager should: A. follow the change process flow and notify the legal department after the change is implemented. B. extend a formal invitation to the legal department representative to join the CCB. C. hold a separate meeting with the legal department representative and ask for approval. D. notify the legal department representative in the event of an upcoming audit.

b

QUESTION 5 A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps. Which of the following conflict resolution techniques is the project manager using? A. Forcing B. Negotiating C. Compromising D. Avoiding

b

QUESTION 52 If a project sponsor wants to know the current status and progress of a project, which of the following is the BEST approach to find this information? A. The project sponsor should obtain the current status from team members, put it into a presentation, and present it to the project manager for review. B. The scheduler should obtain the current status from team members, apply it to the baseline of the schedule, and run a report. C. The scheduler should obtain the current status from team members, update the project charter, project management plan, dashboard, and SOW, and then create a status report to provide to the project manager. D. The scheduler should obtain the current status from team members, update the risk register, and provide the information to the project champion for review.

b

QUESTION 54 An authorized change to a construction project was implemented. During the modification, the team identified a defect in which the change caused the building power output to be outside the KPPs. Which of the following actions should the project manager take? A. Submit a new change request. B. Initiate the regression plan. C. Add remediation to the schedule. D. Accept the new power output.

b

QUESTION 55 A senior manager asks a project manager for an estimated budget on a new project. Which of the following is the BEST step for the project manager to take? A. Tell the senior manager the estimation is not available yet. B. Use the budget from a similar project to generate estimates. C. Ask a SME for an opinion and propose an estimate. D. Gather the team to immediately generate estimates.

b

QUESTION 6 A project manager is justifying a required change with the associated impact on the project. Which of the following is the NEXT step? A. Implementation B. Approval C. Validation D. Auditing

b

QUESTION 61 The chairperson of the board is visiting from another country and wishes to meet the project team members. The next project team meeting will be held next week, but the chairperson is leaving before the meeting. Which of the following actions should the project manager take? A. Schedule a conference call for the team meeting and invite the chairperson. B. Arrange an impromptu team meeting with the chairperson. C. Email the chairperson the meeting minutes from the scheduled meeting D. Invite the chairperson to the next project team meeting

b

QUESTION 63 Which of the following is an example of a project? A. Purchasing pedometers from local retail stores for employees B. Implementing a health awareness program at an organization C. Conducting semi-annual blood drives at an organization D. Presenting a scripted workshop at an organization's three locations

b

QUESTION 64 A project is about to begin the execution phase. The SOW and project plan have been approved, and the project team has been formed. Which of the following types of meetings should happen NEXT? A. Update B. Scheduling C. Kickoff D. Review

b

QUESTION 65 A department manager asks a project manager about the status of a project that has only a few employees from the department assigned to it. Which of the following were MOST likely missed during project planning? A. Issue log and process diagram B. Resource analysis and Gantt chart C. Stakeholder analysis and communication plan D. Scatter chart and scope analysis

b

QUESTION 68 A team member learns that an assigned task is not due until the very end of the project. Moreover, the team member is not aware of any predecessor tasks dependent on completing the assigned task. Which of the following does the project manager use to decide if the team member can start the task later or earlier? A. Review the PERT chart and evaluate if the task is a critical dependency. B. Review the PERT chart and evaluate if the task is a discretionary dependency. C. Review the PERT chart and evaluate if the task is a real dependency. D. Review the PERT chart and evaluate if the task is an external dependency.

b

QUESTION 78 The PM is preparing for the planning phase kickoff meeting. It is imperative for the team to focus during the meeting on the expected outcomes. Which of the following best describes what the PM should work on FIRST? A. Project charter B. Project schedule C. Meeting agenda D. Responsibility assignment matrix E. Risk register

b

QUESTION 82 A project manager would like to bring vendors into a new project. Which of the following documents should the potential vendors submit so the project manager can find the best vendors for the project? A. SLA B. SOW C. Change request D. RFP

b

QUESTION 83 A project manager is informed that a team member would like to enhance the code with an additional function. Which of the following should the project manager do NEXT? A. Submit a change request. B. Evaluate the impact of the change. C. Get approval from the CCB. D. Communicate the change to stakeholders.

b

QUESTION 9 One deliverable failed during testing, and this has already happened several times. Which of the following tools is MOST appropriate for the project team to use to determine the cause of the problem? A. Run chart B. Fishbone diagram C. Scatter diagram D. Gantt chart

b

QUESTION 95 A project team has finished creating a WBS and started developing a schedule. The team should FIRST determine the: A. durations. B. tasks. C. critical path. D. resources.

b

QUESTION 97 A project manager has received a change order that will reduce a project's timeline and budget. However, the change order also indicates the goals and deliverables of the project must remain unchanged. Which of the following is the MOST logical impact to the project? A. The reduced timeline will impact the quality of the deliverables because the amount of time to test will be reduced. B. The reduced budget will result in reduced resources, which will lead to a strong matrix organizational structure being used. C. The reduced timeline will decrease risk, resulting in an increased contingency reserve. D. The reduced budget will cause the project manager to reject the change order.

b

QUESTION 7 Which of the following activities are associated with the closing phase of a project? (Choose two.) A. Risk mitigation B. Archiving of project documents C. Tracking of expenditures D. Lessons learned E. Quality assurance

b,d

QUESTION 27 Several team members report that meeting objectives are not being met. Which of the following documents would a project manager create to make team meetings more effective? (Choose two.) A. Create an SOW prior to each meeting and adhere to it. B. Create a meeting agenda prior to each meeting and adhere to it. C. Create a lessons learned list prior to each meeting and adhere to it. D. Create a project charter prior to each meeting and adhere to it. E. Create an action item list during the meeting and adhere to it. F. Create a corrective action plan prior to each meeting and adhere to it. G. Create a WBS prior to each meeting and adhere to it.

b,e

QUESTION 58 A project's key stakeholders have requested significant changes that will affect the scope. To adjust the project scope, which of the following need to be changed? (Choose two.) A. Cost performance parameter B. Project schedule C. KPI D. Corrective action plan E. WBS

b,e

QUESTION 100 Which of the following risk strategies is represented by the purchase of insurance? A. Mitigate B. Accept C. Transfer D. Avoid

c

QUESTION 46 Team members have reported that meetings are poorly attended and unproductive. Which of the following steps can the project manager take to make the meetings more productive? A. Discontinue the meetings with the poorest attendance. B. Decrease the length of the meetings. C. Distribute an agenda before each meeting. D. Document team member attendance and report it to management.

c

QUESTION 49 A project team is composed of numerous team members who are located throughout a country. All personnel have identified core business hours. A team engineer based in a machine shop has a question during business hours for the project manager, who is located at a different facility. Which of the following is the MOST expedient communication method, assuming the question can be resolved quickly? A. Email B. Social media C. Text messaging D. Face-to-face

c

QUESTION 53 Two team members completely disagree on how to complete a specific task. The project manager observes the conflict but takes no immediate action. Which of the following techniques is the project manager using? A. Compromising B. Smoothing C. Withdrawing D. Accepting

c

QUESTION 70 A project manager has been assigned a complex project and does not know all the activities required to complete it. Which of the following if the BEST approach to determine the work packages for the WBS? A. Brainstorming B. Analogous C. Bottom-up D. Forward pass

c

QUESTION 73 A governance committee has just approved a new project. The project scheduler is now developing the project schedule. Which of the following activities should be done FIRST? A. Add durations. B. Add the start and finish dates C. Add tasks. D. Add resources.

c

QUESTION 79 Which of the following charts is a graphical representation of the causes of a specific event? A. Histogram B. Scatter C. Fishbone D. Gantt

c

QUESTION 8 Which of the following describes a burn rate? A. The rate at which project documents are disposed. B. The rate at which project personnel leave the project. C. The rate at which the project budget is used. D. The rate at which the timeline increases.

c

QUESTION 81 A team member has completed an assigned task. Which of the following roles should be notified FIRST? A. Project sponsor B. Key stakeholders C. Project manager D. Project team

c

QUESTION 90 An industry leader may be joining the project team and can potentially provide additional expertise. Which of the following strategies should the project manager employ? A. Exploitation B. Acceptance C. Validation D. Transfer

c

QUESTION 19 A project team is overseeing the installation of a new reptile habitat at the local zoo. During execution, zoo personnel decides to house a different type of reptile that will require a different temperature range than the capacity of the installed system. The modification has been approved. Which of the following constraints are MOST likely to be affected? (Choose two.) A. Quality because the existing system is now outside the threshold. B. Requirements because this is a change to initial scope. C. Cost because replacing the system incurs additional expense. D. Schedule because this was an unscheduled task and will impact the timeline. E. Stakeholders because they will need to understand the modification and provide buy-in.

c,d

QUESTION 17 A project manager is managing a transactional project. One of the key team members is having difficulties understanding the client requirements. Which of the following actions would be BEST for the project manager to take? A. Ask the client to provide additional language resources to the team. B. Purchase a language translation program. C. Hire a translator to help the key team member D. Ask the client to provide requirements in the native language of the team.

d

QUESTION 23 When a risk event occurs, which of the following documents is BEST suited for recording and tracking new items corresponding to the risk? A. Issue log B. Risk management plan C. Communications plan D. Risk register E. Status report

d

QUESTION 3 A project team is comprised of a mix of in-house and virtual team members. When a complex announcement needs to go out to the entire project team, which of the following is the MOST effective way to communicate it? A. Composing a project team email with the details of the announcement is the best method. It gives the project manager the opportunity to explain but not be overcome with questions from the team. B. Using text messaging to make the announcement is the best method. It allows the project manager to reach the project team members wherever they are located. C. Sending a fax is the best method. It gives the project manager the opportunity to explain the announcement and come up with questions and answers the team may have. D. Hosting a web conference meeting is the best method. It gives the project manager the opportunity to explain the announcement and answer any questions from the team.

d

QUESTION 56 A project manager was directed to complete a project sooner than previously planned. Which of the following is the MOST cost-effective step to take to ensure the project's success? A. Reduce the scope B. Increase the budget C. Decrease staff D. Update the WBS

d

QUESTION 59 During a project, the project manager discovers there is insufficient time allotted for quality control. The project manager prepared to submit a revised schedule to the CCB. Given the attached chart, which of the following is the critical path if one day is added to each task for quality control? A. 12 days B. 16 days C. 17 days D. 22 days

d

QUESTION 62 A company decides to give a large section of its development project to another firm to manage and complete because that firm has the appropriately skilled resources to execute the work. This approach is referred to as: A. Resource leveling B. Staff Augmentation C. Work relocation D. Outsourcing

d

QUESTION 66 A part that is needed to complete Task 3 has been backordered and will arrive three days later than scheduled. Task 3 must be complete for Task 4 to start. There is one day of float for the two tasks. Which of the following represents the number of days the project schedule will be delayed? A. Zero B. One C. Two D. Three

d

QUESTION 71 During a project, a key stakeholder asks a project team member to add a requirement. The team member adds the requirement without informing the project manager. Which of the following is described in this scenario? A. Change request B. Risk mitigation C. Change control D. Scope creep

d

QUESTION 80 A project team on a four-year project has a shortage of workspace within an office. Which of the following is the MOST viable solution for the project team while ensuring work hours are not wasted? A. Secure a new facility, permit remote work, and reduce staff. B. Reduce staff, implement BYOD, and permit remote work. C. Implement BYOD, secure a new facility, and utilize shared workspaces. D. Permit remote work, utilize shared workspaces, and implement BYOD.

d

QUESTION 85 A new high-priority project is assigned to the project manager with a fully formed budget, deadline, and scope. The project manager is creating the project schedule. WBS ID TASK NAME PREDECESSORS DURATION 1.0.1 Assign team -------- 5 days 1.0.2 Develop SOW -------- 3 days 1.0.3 Kickoff meet 1.0.1, 1.0.2 1 day 2.0.1 Create Harware reqs 1.0.3 10 days 2.0.2 Receive equipment 2.0.1 12 days 3.0 Develop software 2.0.1 20 days 4.0.1 Install software 2.0.2, 3.0 10 days 5.0 Project closeout 4.0.1 3 days Which of the following calculations accurately shows the critical path? A. 20 days B. 39 days C. 49 days D. 52 days

d

QUESTION 86 А new stakeholder has been added to a project with a BAG of $850,000. The stakeholder has raised five change requests to the CCB; two of them have been approved, and three are awaiting initial review. Considering the project has a CPI of 0.89 and an SPI of 1.14, and the approved ones will be implemented, which of the following should the project manager do LAST? A. Identify and document the risk. B. Evaluate the impact and justification. C. Implement the change. D. Update the documents and plans.

d

QUESTION 87 A project manager has been asked to prepare and present a review of the execution phase. Which of the following is the BEST audience for this review? A. Vendors B. Key stakeholders C. Resources D. Project team E. Business analysts

d

QUESTION 88 Which of the following inherently affects quality standards? A. SLA B. MOA C. MOU D. WBS

d

QUESTION 89 A project is taking more effort than anticipated. Which of the following constraints will MOST likely be affected? A. Scope B. Time C. Quality D. Cost

d

QUESTION 93 A non-stakeholder approaches the project manager and asks if certain items can be added to a project that was started two months earlier. Which of the following constraints does this impact MOST? A. Time B. Schedule C. Scope D. Cost

d

QUESTION 94 A team member was replaced on a project by a new team member of equal capability. Which of the following should the project manager do FIRST? A. Resource loading B. Resource leveling C. Prioritizing tasks D. Allocating resources

d

QUESTION 67 A software development project is struggling with a certain technology that is unknown to the project team. A project manager has received a third-party proposal to transfer the risk. Which of the following should the project manager do NEXT? A. RF1 B. RFP C. RFQ D. Change request E. Request for bid

e

QUESTION 24 Which of the following is the primary purpose of an MOA or an MOU? A. State expectations of all signatory parties to reduce potential misunderstandings. B. Facilitate potential legal action and resulting remediation if one of the signatory parties violates any terms. C. Enumerate a detailed code of conduct for all employees, contractors, and subcontractors participating in the program. D. Provide transparency to competitors regarding all signatory parties.

a

QUESTION 26 A project manager is working on the project charter. Which of the following phases does this describe? A. Initiation B. Planning C. Execution D. Closing

a

QUESTION 28 Which of the following documents should be used to provide high-level reporting to key stakeholders? A. Dashboard B. Communication plan C. Statement of work D. Project charter

a

QUESTION 29 A new project charter is being drafted. Which of the following would be the BEST source for the high-level project requirements? A. Sponsor B. Project manager C. Project management office D. Project team

a

QUESTION 30 Which of the following documents does a vendor rely on MOST before committing funding and resources to a project? A. SOW B. PO C. SLA D. MOU

a

QUESTION 31 Which of the following measurements would give the project manager the BEST estimate of the total cost of an active project? A. EAC B. BAC C. TCPI D. ETC

a

QUESTION 33 Which of the following is a definition of an RFP? A. A document sent to potential vendors to solicit a bid for a project. B. A document sent to potential vendors to request information for skills and experience for a project. C. A document sent to potential vendors to request a commitment for a project. D. A document sent to potential vendors to solicit information that excludes pricing information for a project.

a

QUESTION 36 A project manager who is part of a global team wants to have a team building meeting and decides to hold a video conference. Which of the following is MOST likely to be the main challenge the influences this decision? A. Geographical factors B. Language barriers C. Cultural differences D. Technology factors

a

QUESTION 37 A project team member highlights to the project manager that expensive licensing for critical software in use across the project may expire before the completion project. Which of the following would the project manager MOST likely do? A. Place a risk on the risk register and arrange a risk review with the appropriate stakeholders to accept and/or mitigate the risk. B. Raise a purchase order to purchase the licensing and ask the team member to install it. C. Amend the project scope and raise a project change request to obtain approval of the amendment. D. Amend the project schedule and work breakdown structures to remove the use of the software from the project

a

QUESTION 39 A project manager received a change request, immediately documented the required changes, and evaluated the impact of and justification for the changes. Which of the following should the project manager do NEXT? A. Gain approval for the changes. B. Identify the approval authority. C. Implement the changes. D. Create an emergency change request

a

QUESTION 41 A project manager noticed the development team supporting a project does not have sufficient skills to complete the development phase. The project manager has discussed this issue with the functional manager and agreed to continue with the development phase due to time restrictions. Which of the following strategies is the project manager applying? A. Accepting B. Mitigating C. Avoiding D. Transferring

a

QUESTION 42 A project manager needs to identify the resources assigned to a particular task. In which of the following documents can this information be found? A. Project schedule B. Cost plan C. Scope statement D. Impact assessment

a

QUESTION 44 A project coordinator logs potential events that can affect project constraints, and then records the results of brainstorming of potential strategies. Which of the following documents should the project coordinator use? A. Risk register B. Issue log C. Communication plan D. Status report

a

QUESTION 45 A new project sponsor has joined the project team, and the constraints on the project have been reprioritized. The project cost was previously the most important factor, but the new sponsor has indicated that meeting a new, shorter deadline is the priority. Which of the following effects is this MOST likely to have on the project? A. The deliverables and quality will remain the same, but the cost will increase. B. The deliverables and quality will remain the same, but the cost will decrease. C. The deliverables and cost will remain the same, but the quality will increase. D. The cost and quality will remain the same, but the deliverables will increase

a

QUESTION 48 In which of the following organizational structures would a project manager have the MOST authority? A. Projectized B. Strong matrix C. Balanced matrix D. Functional

a

QUESTION 51 Which of the following events would MOST likely trigger communications to the largest audience for a given organization? A. Business continuity response B. Quality audit C. Replacement of a subcontractor D. Completion of a task

a

QUESTION 57 A company is hired to perform some of another organization's work. Which of the following types of organizational change is described? A. Outsourcing B. Business process change C. Shared resources D. Split

a

QUESTION 60 A project manager has been assigned a project with a budget of $50,000. Three change requests are submitted during execution that will increase the overall project cost to $60,000. Which of the following steps should the project manager perform NEXT? A. Wait until the change requests are approved by the CCB. B. Approve the changes because the additional functionality is required to complete the process. C. Speak with the project sponsor and provide a detailed analysis of the changes and impacts to the project budget. D. Schedule the changes as part of the second phase of the project when additional funding will be available and work can be completed.

a

QUESTION 72 A project manager is assigned to an ongoing project. Which of the following is the FIRST document the protect manager should review? A. Project schedule B. Action items C. Project charter D. Communication plan

a

QUESTION 74 Which of the following shows projected project expenditures? A. Work breakdown structure B. Cash flow schedule C. Cash burn rate D. Budget milestone

a

QUESTION 76 A team member was assigned a new task during a meeting. The team member did not complete the task by the end of the phase, and the PM is looking for evidence to escalate the issue. Which of the following documents could help in this situation? A. Issue log B. Action items C. Dashboard information D. Communication plan

a

QUESTION 77 Which of the following elements should be included on a responsibility assignment matrix? A. Responsible, accountable, consulted, informed B. Resource, accountable, signoff, input C. Responsible, accurate, confidential, informed D. Resource, accountable, consulted, informed

a

QUESTION 84 Using Scrum, which of the following are discussed in a daily standup meeting? A. What was done yesterday, what is planned for today, and what roadblocks need to be removed B. What was done yesterday, what is planned for the week, and what issues were resolved C. What was done yesterday, what is planned for today, and what deliverables were completed D. What was done yesterday, what is planned for this week, and what items from the backlog are priority

a

QUESTION 91 A company hires a number of interns and assigns them key roles on a project. Which of the following should the project manager MOST likely anticipate? A. Reduced quality B. Reduced scope C. Reduced risk D. Reduced timeline

a

QUESTION 92 The project schedule performance index is 1.1, and the cost performance index is 0.9. Which of the following describes the project status? A. Ahead of schedule and over budget B. Behind schedule and under budget C. Ahead of schedule and under budget D. Behind schedule and over budget

a

QUESTION 1 A project manager is attempting to establish the proper sequencing and duration of project activities. Which of the following would be the MOST beneficial? A. Network diagram B. Ishikawa diagram C. WBS D. Gantt chart

a

QUESTION 10 A team lead informs the project manager that the datacenter will not be accessible when the project needs to be completed. The team lead also indicates that the team member who is assigned to complete the datacenter project is out on medical leave. Which of the following should a project manager update to document this information? A. A list of realized risks B. A list of decomposed activities C. A sequenced list of project tasks D. A document describing agreed-upon communication methods

a

QUESTION 11 The executive sponsor asks a project manager to summarize the following for a project: 1. Final capital expenditures. 2. Anticipated cost of new employee resources to support the solution. 3. Maintenance estimates. Which of the following information should the project manager provide? A. Cost baseline B. Burn rate C. Cost variance report D. Total project cost

a

QUESTION 14 A project manager is unsure if the quality of a deliverable from a SME meets specifications. Which of the following is the BEST way for the project manager to address the issue? A. Conduct a face-to-face or telephone meeting with the team member. B. Send an email outlining the concerns to the team member. C. Send a project team meeting to obtain feedback from everyone. D. Post the issue on the wiki page for input from stakeholders.

a

QUESTION 16 A carpenter on a project team reports there is insufficient time to accomplish tasks on schedule. Which of the following is the FIRST step the project manager should take? A. Assess the risk register's new items. B. Review the task start and finish dates. C. Obtain additional resources. D. Analyze the assigned hours.

a

QUESTION 18 A company has updated the method it uses to initiate projects. The company requires RFPs from three vendors, and low and high bids must be rejected to determine the selected vendor. Which of the following terms describe this requirement? A. Outsourcing B. Business acquisition C. Business process change D. Internal reorganization

a

QUESTION 20 The project manager has noticed a vendor is not performing in accordance with the SLA. Which of the following items should the project manager use to highlight the vendor's areas of poor performance? A. Balanced score card B. WBS C. Post-project evaluation D. PERT

a

QUESTION 21 The project sponsor has cut the resources required for project completion. The project manager cannot complete the project without additional resources. Which of the following should the project manager do to obtain the resources? A. The project manager should identify and document the reasons for the additional resources in a change request. B. The project manager should hire additional resources temporarily to complete the project. C. The project manager should terminate the project until additional resources are added to the project. D. The project manager should ask the project team members to take on more tasks to complete the project on time.

a

QUESTION 38 A vendor is unable to deliver an order by the specified date. Which of the following should be the project manager's NEXT steps? (Choose two.) A. The project manager should notify the affected project team and, if necessary, adjust the schedule because the project could potentially encounter delays. B. The project manager should notify the project sponsor to update the schedule in the documentation because the project could potentially encounter delays. C. The project manager should adjust the schedule in the documentation and, if necessary, take steps to rush other areas of the schedule so the project will not encounter delays. D. The project manager should update the project management plan in the documentation to reflect the reason for the possible delay in the project timeline. E. The project manager should update the procurement plan and action items to reflect the possible delay in the project timeline.

a,d

QUESTION 75 A project manager wants to introduce the practice of a WBS to the PMO, but the other managers believe this will create extra work. Which of the following would BEST communicate the need for a WBS to the other managers? (Choose two.) A. Using the WBS will help prevent work from slipping or being forgotten. B. TheWBS will be required on very large projects. C. TheWBS will be required if the project manager has the time available to complete it. D. TheWBS will aid in determining which resources are required for the project. E. The WBS is the best way to determine risks of the project.

a,d

QUESTION 12 A company hires an outside vendor to provide 24/7 support. Which of the following documents would determine the contractual obligations? A. PO B. SLA C. LOI D. MOU

b

QUESTION 13 A project manager is managing a project with a hard deadline in two weeks. At the current rate of progress, the project will not finish on time. Which of the following techniques is MOST likely to be used to complete the project on time? A. Throttling B. Crashing C. Resource leveling D. Resource smoothing

b

QUESTION 15 Which of the following is a key aspect of the Agile project management methodology? A. Test-driven B. Daily standup meetings C. Short project durations D. Defined list of requirements

b


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