Project Management

What process involves identifying and controlling the functional and physical design characteristics of products and their support documentation, and ensures that the descriptions of the project's products are correct and complete?

Configuration management

Which planning process is within the Project Scope Management knowledge area?

Creation of a WBS

Which five-phase improvement process do projects that use Six Sigma principles for quality control normally follow

DMAIC

Which statement is one of Deming's 14 Points for Management?

Eliminate the annual rating or merit system.

Minutes must be a comprehensive report of the meeting that was scheduled

False

The last step in project risk management is deciding how to address the knowledge area for a particular project by performing risk management planning.

False

Which is a guideline that project managers should follow when communicating with teams through e-mail

If the entire message can fit in the subject line, put it there.

Which analysis technique simulates a model's outcome many times to provide a statistical distribution of the calculated results?

Monte Carlo

Which characteristic of organizational culture refers to the degree to which the organization monitors and responds to changes in the external environment

Open-systems focus

What processes include devising and maintaining a workable scheme to ensure that the project addresses the organization's needs

Planning

Which characteristic highlights a difference between projects and operations?

Projects are temporary endeavors whereas an organization's operations are ongoing in nature.

Which process involves developing a working replica of the system or some aspect of the system

Prototyping

A document used to solicit quotes or bids from prospective suppliers is known as a(n) _____.

RFQ

Managers who follow which theory assume that the average worker wants to be directed and prefers to avoid responsibility?

Theory X

Which attribute best defines the role of leaders

They inspire people to reach goals

According to the symbolic frame, the most important aspect of any event in an organization is not what actually happened, but what it means

True

Project schedules grow out of basic documents such as the project charter.

True

Which is a similarity between the crashing and fast tracking

both can shorten the time needed to finish a project

During which approach do team members first identify as many specific tasks related to the project as possible and then aggregate the specific tasks and organize them into summary activities, or higher levels in the WBS?

bottom-up

What type of estimate is a cost estimation tool used to allocate money into an organization's budget

budgetary

What important Scrum artifact is used to graphically display progress on each sprint during the monitoring and controlling process

burndown chart

In project procurement management, which process involves obtaining seller responses, selecting sellers, and awarding contracts

conducting procurements

Validated changes and validated deliverables are the outputs of the ____ subprocess of project quality management

controlling

Which process in project schedule management involves identifying the specific tasks that the project team members and stakeholders must perform to produce the project deliverables

defining activities

In project schedule management, what is the next step after defining project activities?

determining their dependencies

Newtech Inc. hires John for the position of a software programmer to work on their new project. Salary paid to John by Newtech Inc. would be an example of which type of costs?

direct

Which process involves developing an approximation of the costs of resources needed to complete a project

estimating costs

The design of experiments technique cannot be applied to project management issues such as cost and schedule trade-offs

false

The number of interfaces in a single project is limited, and does not depend on the number of people involved in the project

false

The symbolic perspective of an organization

focuses on the meanings of the culture, language, traditions, and image of the organization

The main output of which process is the stakeholder register?

identifying stakeholders

Doctors who actively participate in a project related to using information technology for chronic health problems would be examples of which stakeholder?

leading

Which process involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance?

managing the project team

The outputs of which process include change request status updates, project management plan updates, and project document updates

monitoring and controlling

The formula to determine the number of communication channels is _____, where n is the number of people involved.

n (n-1)/2

Which process involves prioritizing risks based on their probability and impact of occurrence?

performing quantitative risk analysis

Which is the new knowledge area identified by the Project Management Institute?

project stakeholder management

Outsourcing suppliers can often provide economies of scale, especially for hardware and software, that may not be available to the client alone. Which benefit does this offer an organization

reduction in costs

Which technique is used for resolving resource conflicts by delaying tasks

resource leveling

Which action involves changing the size of the opportunity by identifying and maximizing key drivers of the positive risk?

risk enhancement

Fast tracking is an example of a tool used in _____ management.

schedule

The process of choosing suppliers or sellers is known as _____.

source selection

After identifying and analyzing stakeholders, the project manager and team should develop a(n) ______ to help them effectively engage stakeholders and make sure that good decisions are made throughout the life of the project.

stakeholder engagement plan

Which document addresses where the project stands in terms of meeting scope, time, and cost goals?

status reports

According to Lencioni, which quality is present in organizations that succeed?

teamwork

Which document contains a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project

work breakdown structure

Which statement best describes scope

work involved in creating the products and the processes used to create them

Which is an input of the process of controlling costs?

work performance data