Qualtrics Research Core Expert - Section Quizzes

Where do you change your timezone settings? a. Tools > User Settings b. Account Settings > User Settings c. Account Settings > Account Usage d. Tools > Account Information

b. Account Settings > User Settings

With Rich Content Editor, you can edit the HTML code to style your text. a. True b. False

a. True

You can insert videos or images into the answer choices of a question. a. True b. False

a. True

Can a respondent exit the Offline App and return later to finish a survey? a. Yes b. No

a. Yes

Match the Status column values with the corresponding meaning: Normal Response

0

Match the Status column values with the corresponding meaning: Preview Response

1

Match the Status column values with the corresponding meaning: Offline App Response

16

Match the Status column values with the corresponding meaning: Test Response

2

Match the Status column values with the corresponding meaning: Imported Response

4

Match the Status column values with the corresponding meaning: Possible Spam Response

8

What are Automatic Choices? a. A pre-made list that once selected will automatically populate the chosen scale for your question. b. Answer choices that are automatically selected when the respondent first sees a question. c. An auto-advance feature, so when respondents click an answer choice they're immediately advanced to the next question in the survey

a. A pre-made list that once selected will automatically populate the chosen scale for your question.

What kind of experience is created when you use the Authenticator with its default options? a. An Anonymous Link that behaves like an Individual Link and, after a respondent complete a survey, they can't authenticate again and retake it b. An Anonymous Link that behaves like both an Individual Link and Multiple Completes Link and they are free to open the survey on any device, start again from where they left off or retake the survey c. An Anonymous Link that behaves like a Multiple Completes Link and, after authenticating a respondent can open a survey again on any device and complete a survey from where they left off.

a. An Anonymous Link that behaves like an Individual Link and, after a respondent complete a survey, they can't authenticate again and retake it a

Select the four accurate statements regarding Personal Links. Personal Links: a. Are downloaded to a spreadsheet or CSV file b. Tie specific contacts to their responses c. Expire in 30 days d. Save participant data and results e. Can be used multiple times up until they actually expire f. Let a company use their own mailer for distribution

a. Are downloaded to a spreadsheet or CSV file b. Tie specific contacts to their responses d. Save participant data and results f. Let a company use their own mailer for distribution

You have two authenticating fields, Email and First Name. What will happen if two respondents have different email addresses but share the same first or last names? a. Both respondents will be able to successfully authenticate b. Neither of the respondents will be able to successfully authenticate c. Only the first respondent will be able to successfully authenticate

a. Both respondents will be able to successfully authenticate

How can you view your Completed Responses and any Responses in Progress? a. Choosing Data and Analysis followed by the Data tab b. Selecting View Reports and then clicking Response Report c. Clicking Survey Options and then picking Preview Responses

a. Choosing Data and Analysis followed by the Data tab

You are seeking participants who either speak Spanish or Quechua. However, Qualtrics does not have Quechua listed in the translator tool. What can you do? a. Create a custom language called Quechua in the language dropdown, select Spanish as the base language, insert the language code and add your own translations b. Because the language is not included in Qualtrics, do not change the default Survey Language setting. Instead, simple write the survey in Quechua. You can then use the translation editor to convert your survey from Quechua to Spanish. c. In the Survey Options, change the Survey Language to Quechua and then use the default translation tool in the Survey Tools dropdown menu to add your translations in Quechua. d. If Quechua is not listed in Qualtrics, and does not have a language code, you will be unable to add a survey translation for it. You may need to have a translator proctor the survey for speakers o

a. Create a custom language called Quechua in the language dropdown, select Spanish as the base language, insert the language code and add your own translations

In a survey aimed at five language groups, what three elements can you combine to make sure that only French-speaking participants see a unique, language specific question. a. Display Logic b. Q_Language Embedded data field c. Set French (FR) the default language in your Account Settings d. Language code (FR) e. PhraseID(FR)

a. Display Logic b. Q_Language Embedded data field d. Language code (FR)

Your survey's language is set to German. Which messages will you NOT need to manually translate? a. Force Response Validation Message b. Custom Inactivity messages c. Custom End of Survey messages d. Custom Validation messages

a. Force Response Validation Message

Which of the following tips can you use to increase email response rates? (Select all that apply.) a. Format the email in an interesting way b. Insert an Inline Email Question c. Send an email every few hrs to increase the probability that they see the survey d. Use Piped Text to personalize the message

a. Format the email in an interesting way b. Insert an Inline Email Question d. Use Piped Text to personalize the message

There are four (4) libraries within your Personal, User Group, or Qualtrics Library sections. From the list below, select all the correct library options. a. Graphics Library b. Files Library c. Templates Library d. Survey Library e. Questions Library f. Messages Library

a. Graphics Library b. Files Library d. Survey Library f. Messages Library

Math operations may not evaluate if they are formatted incorrectly. If your math operation is not evaluating, check for two possible errors: a. HTML code creating spaces b. Use of { brackets } instead of [ brackets ] c. Incorrectly formatted Piped Text d. Spaces between numbers and parentheses () e. Use of an Embedded Data Field

a. HTML code creating spaces c. Incorrectly formatted Piped Text

Imagine that your Partial Completion deadline is set to trigger after one week. What will happen when that deadline expires and the survey is still only partially finished? Select all that apply. a. If set to Record, the responses will close and move to Completed Responses b. The responses won't close; instead they'll stay in Responses in Progress c. If set to Delete, the responses will be deleted instead of moving to Completed Responses

a. If set to Record, the responses will close and move to Completed Responses c. If set to Delete, the responses will be deleted instead of moving to Completed Responses

When does a user see an Inactive Survey message? Click all that apply. a. If they log in before the Survey Expiration date range begins. b. When a survey is paused for response collection. c. If they log in after the Survey Expiration date range passes. d. If they exit a partially completed survey. e. If they return to a partially completed survey.

a. If they log in before the Survey Expiration date range begins. b. When a survey is paused for response collection. c. If they log in after the Survey Expiration date range passes.

When generating samples, you can exclude members based on their responses to their participation or not participation to previous surveys, or on other Embedded Data conditions. a. True b. False

a. True

When you delete a Block, questions in that Block will go to the trash. a. True b. False

a. True

Which statement best describes the Evenly Present Elements feature in the Randomizer? a. It keeps track of the number of times each element (like a block of questions) is presented and skews the randomizer in an attempt to present elements equally. b. It forces the first respondent to receive the first element then takes the second respondent to the second element, then toggles back and forth evenly until all have finished the survey. c. It keeps track of the number of times each block of questions is presented and skews the Randomizer to present blocks roughly equally.

a. It keeps track of the number of times each element (like a block of questions) is presented and skews the randomizer in an attempt to present elements equally.

Which combination of image formats and size limits are supported by Qualtrics? a. JPG, PNG, GIF - 16 MB or smaller b. TIFF, BMP, JPG - 16 MB or smaller c. GIF, BMP, JPG - 16 MB or smaller d. JPG, TIFF, GIF - no limit in size

a. JPG, PNG, GIF - 16 MB or smaller

How can you build a visualization in the Reports module showing respondent satisfaction in a time series graph? a. Make a Line Chart visualization for your satisfaction question, add a Breakout based on a Date metric and choose the desired time interval b. Make a Time Series visualization, choose the desired time interval and select your satisfaction question c. Make a Gauge Chart visualization for your satisfaction question, add a Breakout based on a Date metric and choose the desired time interval d. Make a Line Chart visualization for the date your surveys were started

a. Make a Line Chart visualization for your satisfaction question, add a Breakout based on a Date metric and choose the desired time interval

In the Mailing List Viewer, which of these choices can appear in the "Status" column for a Contact? (Select all that apply.) a. Opted Out b. Duplicated Contact c. Opt In d. Response Received e. Awaiting Response

a. Opted Out c. Opt In

You didn't add any page breaks as you created your survey in the Survey Editor. But when you Preview your survey, many page breaks appear. This could be due to a number of reasons, as several features can generate page breaks. Which three of the following features are definitely NOT triggering your page breaks? a. Question Separator b. Page Transition c. Display Logic d. Highlight Questions e. Skip Logic f. Questions per Page

a. Question Separator b. Page Transition d. Highlight Questions

What does the Response Viewer option labeled "View as Numeric Values" do to a column of responses? a. Replace the labels with Numeric Values in the same column b. Add a parallel column listing the numeric value of the responses c. Creates a separate Individual Question report that can be exported to CSV or printed in PDF

a. Replace the labels with Numeric Values in the same column

Which two of these features essentially accomplish the same task? a. Selecting Anonymize Responses in your Survey Options b. Deleting personal email addresses in your Panel c. Using the By Invitation Only option d. Using the Do NOT record any personal information option

a. Selecting Anonymize Responses in your Survey Options d. Using the Do NOT record any personal information option

Upon which of the following can you base validation for question choices? Pick all 4 that apply. a. Text Entry content b. Number of selected question responses c. Contact List information d. Embedded Data e. Valid email addresses f. Scoring and other Math Operations g. Character range parameters h. Carry Forward Questions

a. Text Entry content b. Number of selected question responses e. Valid email addresses g. Character range parameters

If you don't customize your Survey Flow in any way, what will respondents see as they exit your survey? a. The default end of a survey message b. A summary of their responses c. Your Website d. A thank you email

a. The default end of a survey message

Why would the Prevent Ballot Box Stuffing option be enabled? a. To prevent respondents from using the Anonymous Link multiple times. b. To prevent more than one respondent from taking a survey with an Individual Link c. To avoid being indexed by search engines

a. To prevent respondents from using the Anonymous Link multiple times.

When will it be advisable and/or possible to use Skip Logic? Select all that apply. a. To skip a respondent to the end of survey past a large number of questions b. To send a respondent back to the previous question c. To set multiple conditions that need to be triggered to move a respondent to a future question or to a later block d. To skip a respondent to a subsequent question in the same block

a. To skip a respondent to the end of survey past a large number of questions d. To skip a respondent to a subsequent question in the same block

A Mailing List is a mailing directory (sometimes referred to as a panel). a. True b. False

a. True

Changing the language of your survey will translate all of your system default messages. a. True b. False

a. True

Custom Validation logic works similarly to Display and Branch Logic, with the exception that you can use only question responses in your conditions. a. True b. False

a. True

Sampling Logic is similar to Display Logic and Branch Logic because you can set conditions to include or exclude sample members based on Embedded Data. a. True b. False

a. True

The Look & Feel menu lets you change the font and size of all the text in your survey. This includes the text found in error messages, as well as default and End of Survey messages. a. True b. False

a. True

The Survey Flow moves respondents from top to bottom. a. True b. False

a. True

To insert a pre-made demographics or satisfaction scale question from the Qualtrics Library, choose Import Questions From, then Select Qualtrics Library, followed by Survey Library. a. true b. false

a. True

You are trying to add a link to social media sites, but you are blocked. What's a possible cause: a. Try enabling pop-ups on your browser b. Try clicking the password protection option in your Survey Options c. Try Enabling Open Access first d. Try selecting By invitation Only in your Survey Options

a. Try enabling pop-ups on your browser

When will it be advisable and/or possible to use Display Logic? Select all that apply. a. Use Display Logic when you have a previous condition that came before the current questions b. Use Display Logic when you have multiple conditions to consider c. Use Display Logic when you're jumping past (or hiding) a lot of unnecessary questions based on the current question.

a. Use Display Logic when you have a previous condition that came before the current questions b. Use Display Logic when you have multiple conditions to consider

When building your Display Logic with multiple statements, when should you use OR versus AND? Select all that apply. a. Use OR when you want any of 2 statements to be true b. Use AND for true statements and OR for false statements c. Use OR when you want 2 or more statements to be true d. Use AND when you want 2 or more statements to be true

a. Use OR when you want any of 2 statements to be true d. Use AND when you want 2 or more statements to be true

How can you display results from ALL of your scoring categories to your respondents? a. Use Piped Text to display the scores from each of the previous scoring categories in a Descriptive questions b. Save each score as a separate Embedded Data field in your Survey Flow. Use Loop & Merge to help aggregate the scores which can then be viewed in a descriptive question. c. Open the Scoring Options menu and select show score "At the End of the Survey" or "After Each Question". d. Use a Math Operation to tally the scores and then use Piped Text to display them e. You can only calculate and display a single Scoring Category per survey.

a. Use Piped Text to display the scores from each of the previous scoring categories in a Descriptive questions

If you want to change the font size in only one question in your survey, you should . . . a. Use the Rich Content Editor for that question b. In the Look & Feel, select Choice Text and specify the font size c. In the Look & Feel, select Change Question Text and specify the font size. Change the font size using both the Change Question Text and Choice Text options

a. Use the Rich Content Editor for that question

Select two examples of custom visualization choices for text entry questions. a. Word Cloud b. Paginated Table c. Simple Table d. Breakdown Bar e. Text Networks

a. Word Cloud b. Paginated Table

A contact exists in two mailing lists. If the contact opts out of one, will the contact still receive emails from the other list? a. Yes b. No

a. Yes

Can you import and/or export multiple, very large mailing lists simultaneously in the background while you edit a survey in Qualtrics? a. Yes b. No

a. Yes

Can you stop all new respondents from starting your survey as soon as your quota has been met? a. Yes b. No

a. Yes

Can you use tagging to combine data from different questions? a. Yes b. No

a. Yes

Is this statement accurate? While you can upload a video to Qualtrics, a 16 MB limit applies. Consider using a link from Youtube and embed the link into a survey question to get around the 16MB limit. a. Yes b. No

a. Yes

You have an employee engagement survey posted to your company's internal website as an Anonymous Link. You need specific employee information from your employee contact list available in a survey. Is this even possible with an Anonymous Link? a. Yes, if you use an Authenticator b. Yes, if you use HTTP Referer Verification c. No. You need to set Embedded Data in your Survey Flow and set the values as Piped Text from a contact list d. No. You will need to use Individual Links

a. Yes, if you use an Authenticator

You were using Edit Multiple, but after you collected a few responses you noticed it was gone. Why did this happen? a. You began collecting actual responses b. You paused response collection c. You began collecting test responses d. Your entire survey is locked

a. You began collecting actual responses

What kind of styling change(s) can be made with the Rich Content Editor? Select all that apply. a. You can change the font size and style b. You can set Display Logic for a question c. You can insert media (eg graphics, videos) d. You can add symbols and hyperlinks e. You can add validation to require the respondent to answer the question

a. You can change the font size and style c. You can insert media (eg graphics, videos) d. You can add symbols and hyperlinks

Which one of the following is NOT true about updating Reference Blocks? a. You can edit and update a Reference Block from any survey in which it is referenced. b. You can update your Reference Block from the Survey Library c. You can edit logic, validation and Block Options in a Survey Library template

a. You can edit and update a Reference Block from any survey in which it is referenced.

What happens when you send a survey using 2-way SMS and your question exceeds the SMS character limit of 160? (Pick all that apply.) a. You're charged for 2 messages or more b. There is no character limit imposed or 2-way SMS in UK or USA c. The question appears in 2 different text messages d. The message truncates at the character limit e. You receive an Incompatibility Report warning you of the character limitation.

a. You're charged for 2 messages or more c. The question appears in 2 different text messages

Which statement is true regarding the distribution of a single survey in three languages: a. The survey will act like 3 separate surveys, with the results creating 3 separate data sets for reporting purposes. b. All the survey's results from all 3 languages will flow into the same data set for reporting purposes.

b. All the survey's results from all 3 languages will flow into the same data set for reporting purposes.

Say you have created and distributed a survey and have collected responses from 50 of the respondents. Then, you decide you must make changes to the survey itself before it goes out to another 1,000 participants. Which of these changes will cause you to lose data you have already collected? (Mark all that apply.) a. Fixing a spelling error in a question or an answer choice b. Deleting answer choices c. Changing a question type d. Adding new questions e. Changing the order of your questions f. Deleting questions

b. Deleting answer choices c. Changing a question type f. Deleting questions

Which question type below would be most suitable for you to display a set of instructions, an introduction, or a static consent form in your survey? a. Rank Order b. Descriptive Text c. Side-by-Side d. Text Entry

b. Descriptive Text

Which of the following can you add retroactively as Embedded Data? Select all that apply. a. Survey Flow logic addressed as an Embedded Data value b. Embedded Data fields Qualtrics captures by default c. A Math Operation added to your Survey Flow d. Embedded Data from a contact list e. Query strings appended to the end of the survey URL.

b. Embedded Data fields Qualtrics captures by default d. Embedded Data from a contact list e. Query strings appended to the end of the survey URL.

Custom authentication messages are translated by default into your survey's various languages. a. True b. False

b. False

If you delete a response from the Response Viewer, you can recover the data later by restoring it from the Trash found in the Actions dropdown. a. True b. False

b. False

Once a survey begins collecting responses, it moves into a survey-protected mode and becomes locked. Once locked, it cannot be unlocked until the survey distribution is paused and all the open surveys have been closed. a. True b. False

b. False

Question numbers update sequentially and automatically every time you add, delete, and re-order your questions. a. True b. False

b. False

The Graphics Library makes copies of hosted images thereby protecting linked graphics from any changes made by the host that can negatively impact linked images in your surveys. a. True b. False

b. False

The Offline App is constantly contacting Qualtrics and uploading responses in order to minimize the risk of data being lost on mobile devices. a. True b. False

b. False

When you view an Individual Response report from the Actions menu in the Response Viewer module, any hidden questions, that the respondent didn't see, are omitted from the report. a. True b. False

b. False

You can only format the text in your questions, NOT in the specific answers below your questions. a. True b. False

b. False

What does the "Transpose" button in the visualization Editing Pane do?Select two examples of custom visualization choices for text entry questions. a. It switches the values on the x axis with the values on the y axis b. It switches the legend values with the axis values c. It allows you to rearrange the order of your axis values

b. It switches the legend values with the axis values

Which of the question types below would work most appropriately for a Likert Scale? a. Rank Order b. Matrix c. Text Entry d. Constant Sum

b. Matrix

What does the Publish survey feature allow you to do? a. Posts your survey results report onto a webpage and provides you a shareable link to access it b. Releases an updated version of your survey that will be seen by all new respondents c. Automatically posts your survey link on a list of websites and social media accounts that you have designated d. Submits your survey to be reviewed by a panel of Qualtrics specialists before distribution

b. Releases an updated version of your survey that will be seen by all new respondents

If someone is in the middle of a response, they will be allowed to continue taking their survey until (choose more than one): a. They Survey Expiration date range passes b. Their Partial Completion deadline passes c. The survey is paused for response collection and is closed immediately

b. Their Partial Completion deadline passes c. The survey is paused for response collection and is closed immediately

Which choice, found in the Survey Options, removes the IP address from the dataset? a. Open Access b. By Invitation Only c. Anonymize Responses d. Prevent Ballot Box Stuffing

c. Anonymize Responses

What is the best way to import questions from one of your own previously created surveys? a. Go to My Project and open the target survey. Copy the questions you need, switch surveys and paste them into the new survey b. Select the New Survey button. Locate the previous survey in the File folder that appears. Cut and paste the questions you need. c. Choose the Import Questions From option then choose My Surveys. Then choose the survey you need and select the questions you wish to import into the new survey.

c. Choose the Import Questions From option then choose My Surveys. Then choose the survey you need and select the questions you wish to import into the new survey.

Which specialty question type requires setup outside of Qualtrics; for example, with the aid of an Excel spreadsheet or another application that formats CSV files. a. Net Promoter Score (NPS) b. Matrix Table c. Drill Down d. Pick, Group, and Rank

c. Drill Down

What types of data can be used to "Add additional fields" with a Contact List Trigger? Select the three that apply. a. Piped Text b. Date and Time c. Embedded Data d. Questions and Selected Choices e. Recipient Information

c. Embedded Data d. Questions and Selected Choices e. Recipient Information

You have written your survey in English and have a French translation uploaded. You started entering a German translation too, but abandoned it. When you preview your survey, you notice that German is still available as an option in the language dropdown. How can you remove this option? a. From your Survey Options menu, you can select which languages are available in the Survey Language dropdown. Simply deselect German. b. Once a language is added to a survey, it is not possible to delete it as this will eliminate the German-language related data. c. Go to Tools > Translate Survey. Open the Add Languages menu and deselect German d. The only way to hide the German option from the language dropdown is to use custom CSS coding in your Look & Feel module.

c. Go to Tools > Translate Survey. Open the Add Languages menu and deselect German

Which survey link fits all four of these criteria? 1. Unique to each participant. 2. Relies on browser cookies. 3. Allows taking the survey again and again. 4. Can't send Reminder and Thank You messages. a. Anonymous Link b. Individual Link c. Multiple Completes Link

c. Multiple Completes Link

Which specialty question type uses a standard scale from 0-10 and produces a customer loyalty metric? a. Pick, Group, and Rank b. Net Promoter Score (NPS) c. Likert Scale d. Side by Side Bipolar or MaxDiff

c. Net Promoter Score (NPS)

You've uploaded a mailing list containing "Income" for each respondent. You distribute the survey and collect responses. Will "Income" automatically show up in your response or have you missed a step? a. Yes, it'll appear under the Embedded data dropdown b. Yes, it'll appear under the Mailing List dropdown c. No, it'll need to be save as Embedded data in the Survey Flow first d. No, you need to set up a Contact List Trigger to save the values

c. No, it'll need to be save as Embedded data in the Survey Flow first

You enabled "Reload any previously saved progress" in your Authenticator options. What other feature will you need to turn off in your Survey Options to do this? a. By Invitation Only b. Prevent Ballot Box Stuffing c. Save and Continue d. Back Button

c. Save and Continue

Your Survey Expiration date has passed, but you've still collected a few additional responses after the deadline! What is the most likely reason for this? a. You must delete all partial responses or they will be open until they have been completed b. You forgot to pause responses collection manually, which overrides your expiration deadline c. The Partial Completion deadline allows participants to finish surveys after the Survey expiration deadlines passes

c. The Partial Completion deadline allows participants to finish surveys after the Survey expiration deadlines passes

When screening out respondents, what will happen if you Customize an end of Survey Element and check the Do NOT record survey response? a. You will know how many respondents were screened-out b. Users can't be shown a Custom End of Survey message. c. The screened-out response date is irretrievable

c. The screened-out response date is irretrievable

What is a block's primary function in a survey? a. To preview how questions look before you send the survey b. For creating new or imported questions c. To organize and categorize a group of questions

c. To organize and categorize a group of questions

Three of the following can be viewed together in the response viewer in Data & Analysis. Which choice must be viewed separately, apart from the rest? a. Partial Responses that have been closed b. Test and Preview Responses c. View Responses in Progress d. View Completed Responses

c. View Responses in Progress

Which of the following are NOT characteristics of an Anonymous Link? (Pick two.) a. The Anonymous Link never changes, regardless how many times the response collection is paused and resumed b. By default, no personal information (apart from IP addresses) is collected c. With an Anonymous Link, respondents can return to the survey on another device and continue from their last stopping point d. With an Anonymous Link, respondents must Save before they exit in the middle of the survey if they wish to return to where they left off e. By default, there is no limit to the number of times a respondent can use the Anonymous Link

c. With an Anonymous Link, respondents can return to the survey on another device and continue from their last stopping point d. With an Anonymous Link, respondents must Save before they exit in the middle of the survey if they wish to return to where they left off

Why would you use the SMS Survey Invite option? Pick the one answer that DOES NOT apply. a. You don't want to use multiple text messages for each respondent b. You want to send more complex surveys outside of the USA and UK beyond what SMS allows c. You don't want respondents to use their phone's browser to take the survey d. You don't want to restrict your question types. e. You don't want to pay for multiple text message for every survey respondent

c. You don't want respondents to use their phone's browser to take the survey

How long do participants have to respond to an SMS survey invitation? a. 3 days b. 1 month c. 1 day d. 2 days e. 1 week

d. 2 days

What does the Survey Director do? a. A Survey Flow element that uses Embedded Data to trigger Survey messages at various time intervals (eg "You have 10 min to complete the survey") b. It allows you to save multiple versions of your Survey Flow and set conditions on when respondents will experience in each Survey Flow c. Allows respondents to follow any redirects you have set between surveys d. Connects multiple Anonymous Links so one website link will direct participants to multiple surveys based on set conditions

d. Connects multiple Anonymous Links so one website link will direct participants to multiple surveys based on set conditions

Which of the logic types below would be most appropriate to hide questions and/or answer choices from some respondents while showing them to other respondents? a. Hide Logic b. Branch Logic c. Skip Logic d. Display Logic

d. Display Logic

As you click the "When the quota has been met" dropdown, which option requires Skip Logic, Display Logic, or Survey Flow conditions to determine what happens to those that meet or exceed the quotas? a. Do Not Display a Block b. End Current Survey c. Trigger Web Service d. None

d. None

Which default Embedded Data fields will record the time it takes a respondent to complete a survey? a. Q_RecordedTime b. Q_TotalTime c. Q_TimeOut and Q_TimeIn d. Q_TotalDuration

d. Q_TotalDuration

How does Qualtrics calculate the Response Rate value found in the Statistics section of a Contact a. The number of surveys they have completed divided by the number of survey invites and survey reminders they have received. b. The total number of minutes the contact has spent taking surveys divided by the number of surveys they have taken. c. The average amount of days it takes the Contact to start a survey and then finish it d. The number of survey they have completed divided by the number of survey invites they have received.

d. The number of survey they have completed divided by the number of survey invites they have received.

How should phone numbers be formatted when distributing surveys via SMS? a. 011 followed by the country code and then the phone number b. Country code followed by a 0 and then the phone number c. Country code followed by a , and then the phone number d. 1 followed by the country code and then the phone number e. Country code followed by the phone number

e. Country code followed by the phone number

If you press Ctrl or Cmd on your keyboard while selecting two or more questions, a new list of features will appear in the Editing pane allowing you to move all the selected questions into a new block or to other parts of your survey. This list of feature options is called the: a. Display Options Elements b. Survey Elements Panel c. Survey Flow d. Block Options Dropdown e. Group Actions Pane

e. Group Actions Pane

Troubleshoot these Anonymous Links designed to distribute your survey anonymously in five languages. Which link is not broken? a. http://survey.qualtrics.com/jfe/form/SV_cM7uFWAef1IB/Q_Language=ZH-T b. http://survey.qualtrics.com/jfe/form/SV_cM7uFWAef1IBeQ_Language=SV c. http://survey.qualtrics.com/jfe/form/SV_cM7uFWAef1IB?Language_Q=EN d. http://survey.qualtrics.com/jfe/form/SV_cM7uFWAef1IB&Language_Q=JA e. http://survey.qualtrics.com/jfe/form/SV_cM7uFWAef1IB?Q_Language=FR

e. http://survey.qualtrics.com/jfe/form/SV_cM7uFWAef1IB?Q_Language=FR

Click on any action that IS NOT POSSIBLE when creating filtered Reports a. Filter by metadata or embedded data b. Filter questions or question choices out c. Preview filtered reports d. Export filtered reports to Word or PDF e. Add filters to separate reports f. Change filters in the Custom Report g. Making a copy of the generic report and changing its filters h. All of these actions are possible

h. All of these actions are possible