Quiz 3

Drug problems among workers is costing the U.S. economy upwards of ______ in lost work, health care costs, and even crime and accidents.

414 billion

The subject "who pays for childcare when the parents work?" Is

A controversial subject, with no legal resolution to date.

Taft-Hartley Act

Allowed individual states to pass right to work always prohibiting compulsory union membership.

The process of bringing in an impartial third party to render a binding decision in a labor dispute is referred to as

Arbitration

If management and union officials cannot resolve a grievance, a(n) _________ is asked to listen to the arguments of each side and to make a decision that both sides will have to comply with.

Arbitrator

In Germany, there are some firms whose employees participate in the company decisions by actually serving as members of the board of directions. The policy of permitting nonmanagement employees to participate in the decision making processes of some European companies is called

Co determination

Newport communications uses a flextime plan; however: all employees must be on the job from 10 am until 2 pm. What are these hours called?

Core time

Jerry received specific training to become an carpenter. He belongs to a union with other killed carpenters, Jerry belongs to a

Craft union

According to the material in the box managing a global workforce, which if the following statements about working with employees from different countries is most accurate?

Currency rate differences and different laws with respect to fringe benefits, such as health insurance and time off, offer challenges from HR management

A firm would implement a policy of holding exit interviews if it wanted to:

Find out why so many of its good employees are quitting

purpose of performance appraisal

Improve employee performance

Which of the follow statements about recruiting is most accurate?

It is important for a firm to recruit and hire people who are not only skilled but also fit in the firms culture and leadership style

If you aspire to become a sous chef, you will pursue several types of training and development. Your __________ will include how to perform as a line chef, as you work your way through pastry, grill, pantry, and sauté. The only way you will learn the variations in the line jobs is to experience them! As a(n) _________, you will work alongside another sous chef for a few years in order to learn how to juggle all the middle-management type of activities expected of this professional. Your ____________ training will be extensive, as you go to culinary school, attend a community college, and/or take management classes to help you learn to minimize conflict in the kitchen as well as improve the productivity of those you manage.

Job rotation; apprentice; off-the-job

At Newport pharmaceuticals group, union reps strongly discourages the firms union employees from Buying the company's products. Recently they also took out an idea with an important message for consumers. Don't give Newport your money. They don't share it with their employees. What do these actions best describe?

Primary boycott

_______ provided dynamic leadership from the American federation of labor during its early years

Samuel Gompers

Woman have become a ________ part of the labor forxe

Sizeable and permanent

The ________ which, is developed from the previous four steps of the Human Resource planning process, addresses how the firm will accomplish a wide array of human resource functions such as recruiting, selecting, training and developing, appraising, compensating and scheduling it's employees

Strategic plan

Marlon took a job with a company that strives to market several new consumer products each year. Prior to this position. He worked in a university research lab where he studied chemistry. He accepted the new position because the salary was significantly above what he previously made. Within a month at the new job, his manager began to have reservations about bringing him on board. Marlon seemed to prefer to work independently of others, and when he did interact with his new colleagues. He passed along subtle reminders of his extensive and superior academic credentials. From a recruitment standpoint, this situation serves as an indication of

The importance of finding talent that also fits well with the corporate culture.

Tony works in purchasing for the epic electronics in the east coast. He arrives at work at 600am and leaves by 300 pm. He enjoys this schedule because he is an easy riser. A disadvantage to the company in allowing tony to use flextime is

There is a one hour window of opportunity to talk with employees in the west coast who work 800 am to 500pm

It's good strategy to develop woman and minorities for management positions because

Woman and minorities in management positions attract and serve other woman and minorities better

During the 1920s and early 1930, the rosedale shoe factory was able to prevent workers from forming a union by requiring them to sign an employment contact in which they agreed not to Join a union as a condition of employment. Rosedale shoe factory was making sure of

Yellow dog contracts

The first step in the performance appraisal process is to

establish performance standards

The most likely reason a firm would pay its sales representatives a commission rather than a salary is that it wants to

provide sales representatives with a strong incentive to generate more sales for the company.

Family and Medical Leave Act

provides unpaid leave of up to 12 weeks for males or females for the birth or adoption of infants, or in the case where it is necessary to care for an immediate family member who may be ill.

The objectives of labor unions have

shifted with social and economic conditions.