Quiz 9

A responsibility assignment matrix (RAM) is a matrix that maps the work of the project as described in the OBS to the people responsible for performing the work as described in the WBS.

False

Project managers must try to avoid conflict at all cost as all conflict within group is bad.

False

Project managers should always reward people who work overtime.

False

In the Tuckman model, ____ involves the break-up of the team after it successfully reaches its goals and completes the task

adjourning

According to Blake and Mouton, project managers who use which method employ a give-and-take approach to resolving conflict?

compromise

Which process involves building individual and group skills to enhance project performance?

developing the project team

Resource ____ aims to minimize period-by-period variation in resource leading by shifting tasks within their slack allowance.

leveling

In the Tuckman model, what occurs when the emphasis is on reaching the team goals, rather than working on team process?

performing

Which term refers to the amount of individual resources an existing schedule requires during specific time periods?

resource reloading

In the Tuckman model, what occurs as team members have different opinions as to how the team should operate?

storming