Rainforest Final Test

What is the formula for success?

"The never ending challenge of improvement, focus, leadership, intensity, and persistence = success.

In order to be upgraded to the President's plan a member must spend

$7,500 at Landry's properties at least 3 visits in a 12 month period.

How much is it to add on a side of pork sparerubs?

$8.99

What are our prices?

$9.99-$34.99

The Beastly Burger

2 1/2 beef burgers, american cheese, leaf lettuce, tomato, raw red onion ring, toasted buttered bun, pickle spear.

You must check in with guests drinks/ appetizers/ entree within

2 min or 2 bites

The guest check should be delivered after deserts are served within

2 minutes

You have _________________ to process guest payment

2 minutes

$25 reward equals

250 points earned

Offer coffee to your guests and sell a Volcano within

3 min (after clearing entrees)

How many points can be earned in a day?

3,000

All non-alcoholic beverages should be delivered within

4-6 minutes

Bar drinks should be delivered within

4-6 minutes

What is our stores phone number?

407-938-9100

All guests should be greeted within

45 seconds with bev naps

If guests order desert deliver deserts within

5 min

What is our store's address?

505 N Rainforest Rd

Chicken quesadilla

6 flour tortillas, cajun seasoned chicken, pico de gallo, iceberg lettuce, jack and cheddar cheese, sour cream

Chicken Chimi Cha-Cha's

6 pieces, orange chili marinated chicken, corn, lime, black beans, red onion, roasted red peppers, cilantro, garlic, mozzarella cheese. served with pico de gallo, iceberg lettuce, and fresh guacamole

Buffalo Style Cheese Sticks

8 fired mozzarella sticks tossed in Buffalo sauce, fried onion strings. garnished with blue cheese crumbles, served with blue cheese dressing.

(Food & Beverage knowledge) Cheese sticks

8 mozzarella sticks, served with marinara

Do we have takeout?

At the bar

What is a navigator?

Bartender

Yellow Tang

Bubbles

Nile

The Crocodile

Bamba

The Gorilla

Iggy

The Iguana

Maya

The Jaguar

Rio

The Macaw

Ozzie

The Orangutan

Cha Cha

The Tree Frog

Tuki

The baby elephant

(general knowledge) What is W.I.L.D service?

Welcoming, Individualized, Legendary, Dynamic

What is a habitat?

animal care specialist

Once app has been places pre-stage with

app plates

Kale and Red Quinoa Salad

chopped kale, red quinoa, cucumbers, carrots, roma tomatoes, lemon vinaigrette dressing. to add chicken $3, to add shrimp $4.

Crustacean Crab Dip

crab meat, peppers, onions, tomatoes. topped with green onions. served with tortilla chips

What types of payment do we accept?

discover, mastercard, visa, american express, disney dining plan, dining gift cards, Landry's reward card

Gift cards may be applied toward the cost of ______________________

food, beverage, alcohol, retail

What do "Give Kids the World" include?

free kids meal and free character cup

What do "Make a Wish" benefits include?

free kids meal and free character cup

Chicken Strips

fried chicken tenders. served with a guests choice of blue cheese, buffalo sauce, ranch dressing, BBQ sauce, or honey mustard.

all bar drinks are to be

garnished

The only items that should be left on the table should be

glasses, napkins, silverware

Volcanic Cobb Salad

iceberg and romaine lettuce, grilled chicken (HOT), bacon, blue cheese crumbles, black olives, roma tomatoes, chopped eggs, carrots, red onion, balsamic vinaigrette dressing

China Island Chicken Salad

iceberg and romaine lettuce, grilled julienne chicken (lemon), homemade sesame dressing, mandarine orange slices, potato sticks, rice noodles, julienne carrots, green onions, crispy rice noodles. topped with sesame seeds.

Paradise House Salad

iceberg and romaine lettuce, roma tomatoes, cucumbers, croutons. served with guest choice of dressing served on the side.

Ask guests

if anyone has a Disney Dining Plan or a Landry's member

Pepperoni Flatbread

italian flatbread, pepperoni, marinara sauce, mozzarella cheese

Jungle Safari Soup

italian sausage, ditalini pasta, onions, carrots, celery, zucchini, kidney beans, garbanzo beans, roasted red peppers, tomatoes, spinach, beef base, shaved parmesan cheese. served with 1 piece of focaccia bread

Mediterranean Chicken Panini

lemon chicken, spring mix, roma tomatoes, red onions, toasted almonds, tzatiziki sauce, leaf lettuce

Blue Mountain Chicken Sandwich

lemon marinated grilled chicken, bacon, swiss cheese, roasted red peppers, leaf lettuce, spicy safari sauce, herbed asiago ciabatta bread.

What is the 10 foot rule?

look at them, smile at them, say hello, thank them

What is a 24K select card?

members accrue comp dollars from play at gambling tables, video poker, and slot machines

Use correct

position points

Us a _____________ as a prop

promotional menu

What add on sides do we have at rainforest and how much are they?

red skinned mashed potatoes, safari fries, coleslaw, seasonal veggies, caribbean rice, tortilla chips. all sides are available to order for $3.99.

Gift cards may be purchased in ______________________

retail village or online

closest atm?

right of the entrance of the park

beverage law

ring it before your bring it

Amazon Corn Chowder

roasted corn, potatoes, red bell peppers, pico de gallo, bacon. garnished with tri-colored tortilla chips

Big Islander Caesar Salad

romain lettuce, homemade caesar dressing, croutons, shaved parmesan cheese. to add chicken $3, to add shrimp $4

Jungle Turkey Wrap

shaved turkey breast, roma tomatoes, bacon romaine lettice, homemade caesar dressing, flour tortilla

Ahi Poke Tower

soy & sesame ahi tuna, avocado, tomatoes, green onion. topped with black & white sesame seeds, cilantro. served with wonton chips, spring salad with china island dressing, wasabi aioli.

You must recommend a

speciality non-alcoholic drink, specialty alcohol drink, appetizer, and entree by name

Beef Lava Nachos

tortilla chips, seasoned ground beef, black bean sauce, cheddar cheese, monterey jack cheese. topped with sour cream, pico de gallo, green onions. Served with chipotle salsa

The second check should occur

two-thirds through the meal

Where are the restrooms?

under the rainbow, right of the waterfall

What are two $25 rewards Landry select members receive?

welcome reward, birthday reward

What do we do for birthdays?

Free cupcake

What does Guest First stand for?

Generate Understand Encourage Sanitize Treat Follow Implement Radiate Share There are no spare guests

What is Landry's HEART?

Helping Employees Achieve Relief Together

What is a tour guide?

Host

Where at corporate headquarters?

Houston, TX

Gift cards are available from any amount between _________________

$20-$500

Landry's Select club is a one-time _________________

$25 non-refundable fee to join

1 dollar equals?

1 point earned for Landry's Select Club members

What are the four A's?

1) Acknowledge 2) Apologize 3) Act 4) Alert

Rainforest Burger

1/2 pound beef burger, american cheese, leaf lettuce, tomato, raw red onion ring, toasted buttered bun, pickle spear

BBQ Bacon Cheeseburger

1/2 pound beef burger, cheddar cheese, bacon, smokin' mojo bbq sauce, leaf lettuce, tomato, raw red onion ring, toasted buttered bun, pickle spear.

Pulled Pork Burger

1/2 pound burger patty, BBQ pulled pork, coleslaw, crispy fried onions, toasted buttered bun, pickle spear

All entrees should be delivered within

16-22 minutes

What type of food do we serve?

American food with an adventorous flair

What is a trailblazer?

Back of the house

Awesome Appetizer with Crab Dip

Crustacean Crab dip, cheese sticks, chicken chimi-cha-chas, chicken strips. served with marinara sauce, coconut curry sauce, tortilla chips, fresh guacamole, shredded lettuce

What is a safari guide?

Server

Regal Tang

Dory

Mozzarella Flatbread with Arugula

Italian flatbread, marinara sauce, mozzarella cheese, arugula, parmesan cheese, diced tomatoes, balsamic glaze

Tomato Clownfish

Nemo

Do we have To-Go menus?

No

When did rainforest open?

Opened in October 1994 at Mall of America in Bloomington, Minnesota

We can obtain a card balance through __________________

POS Aloha System

Poke Bowl

Poke marinated Ahi tuna, seaweed salad, green onons, carrots, cucumbers, tomatoes, japanese style rice, spring mix, siracha aoili. topped with friend wonton strips, sesame seeds, cilantro

Landry's Select Club members can be upgraded to

President's club (once per year)

Do we take reservations?

Priority seating

What is a pathfinder?

Retail

Do Landry Select club members have priority seating?

Yes

Do we do a senior citizens discount?

Yes, 10%

Do we do beverage refills?

Yes, coffee, tea, lemonades, water, and sodas

Does our property accept the 24K select card?

Yes.