Rainforest Final Test
What is the formula for success?
"The never ending challenge of improvement, focus, leadership, intensity, and persistence = success.
In order to be upgraded to the President's plan a member must spend
$7,500 at Landry's properties at least 3 visits in a 12 month period.
How much is it to add on a side of pork sparerubs?
$8.99
What are our prices?
$9.99-$34.99
The Beastly Burger
2 1/2 beef burgers, american cheese, leaf lettuce, tomato, raw red onion ring, toasted buttered bun, pickle spear.
You must check in with guests drinks/ appetizers/ entree within
2 min or 2 bites
The guest check should be delivered after deserts are served within
2 minutes
You have _________________ to process guest payment
2 minutes
$25 reward equals
250 points earned
Offer coffee to your guests and sell a Volcano within
3 min (after clearing entrees)
How many points can be earned in a day?
3,000
All non-alcoholic beverages should be delivered within
4-6 minutes
Bar drinks should be delivered within
4-6 minutes
What is our stores phone number?
407-938-9100
All guests should be greeted within
45 seconds with bev naps
If guests order desert deliver deserts within
5 min
What is our store's address?
505 N Rainforest Rd
Chicken quesadilla
6 flour tortillas, cajun seasoned chicken, pico de gallo, iceberg lettuce, jack and cheddar cheese, sour cream
Chicken Chimi Cha-Cha's
6 pieces, orange chili marinated chicken, corn, lime, black beans, red onion, roasted red peppers, cilantro, garlic, mozzarella cheese. served with pico de gallo, iceberg lettuce, and fresh guacamole
Buffalo Style Cheese Sticks
8 fired mozzarella sticks tossed in Buffalo sauce, fried onion strings. garnished with blue cheese crumbles, served with blue cheese dressing.
(Food & Beverage knowledge) Cheese sticks
8 mozzarella sticks, served with marinara
Do we have takeout?
At the bar
What is a navigator?
Bartender
Yellow Tang
Bubbles
Nile
The Crocodile
Bamba
The Gorilla
Iggy
The Iguana
Maya
The Jaguar
Rio
The Macaw
Ozzie
The Orangutan
Cha Cha
The Tree Frog
Tuki
The baby elephant
(general knowledge) What is W.I.L.D service?
Welcoming, Individualized, Legendary, Dynamic
What is a habitat?
animal care specialist
Once app has been places pre-stage with
app plates
Kale and Red Quinoa Salad
chopped kale, red quinoa, cucumbers, carrots, roma tomatoes, lemon vinaigrette dressing. to add chicken $3, to add shrimp $4.
Crustacean Crab Dip
crab meat, peppers, onions, tomatoes. topped with green onions. served with tortilla chips
What types of payment do we accept?
discover, mastercard, visa, american express, disney dining plan, dining gift cards, Landry's reward card
Gift cards may be applied toward the cost of ______________________
food, beverage, alcohol, retail
What do "Give Kids the World" include?
free kids meal and free character cup
What do "Make a Wish" benefits include?
free kids meal and free character cup
Chicken Strips
fried chicken tenders. served with a guests choice of blue cheese, buffalo sauce, ranch dressing, BBQ sauce, or honey mustard.
all bar drinks are to be
garnished
The only items that should be left on the table should be
glasses, napkins, silverware
Volcanic Cobb Salad
iceberg and romaine lettuce, grilled chicken (HOT), bacon, blue cheese crumbles, black olives, roma tomatoes, chopped eggs, carrots, red onion, balsamic vinaigrette dressing
China Island Chicken Salad
iceberg and romaine lettuce, grilled julienne chicken (lemon), homemade sesame dressing, mandarine orange slices, potato sticks, rice noodles, julienne carrots, green onions, crispy rice noodles. topped with sesame seeds.
Paradise House Salad
iceberg and romaine lettuce, roma tomatoes, cucumbers, croutons. served with guest choice of dressing served on the side.
Ask guests
if anyone has a Disney Dining Plan or a Landry's member
Pepperoni Flatbread
italian flatbread, pepperoni, marinara sauce, mozzarella cheese
Jungle Safari Soup
italian sausage, ditalini pasta, onions, carrots, celery, zucchini, kidney beans, garbanzo beans, roasted red peppers, tomatoes, spinach, beef base, shaved parmesan cheese. served with 1 piece of focaccia bread
Mediterranean Chicken Panini
lemon chicken, spring mix, roma tomatoes, red onions, toasted almonds, tzatiziki sauce, leaf lettuce
Blue Mountain Chicken Sandwich
lemon marinated grilled chicken, bacon, swiss cheese, roasted red peppers, leaf lettuce, spicy safari sauce, herbed asiago ciabatta bread.
What is the 10 foot rule?
look at them, smile at them, say hello, thank them
What is a 24K select card?
members accrue comp dollars from play at gambling tables, video poker, and slot machines
Use correct
position points
Us a _____________ as a prop
promotional menu
What add on sides do we have at rainforest and how much are they?
red skinned mashed potatoes, safari fries, coleslaw, seasonal veggies, caribbean rice, tortilla chips. all sides are available to order for $3.99.
Gift cards may be purchased in ______________________
retail village or online
closest atm?
right of the entrance of the park
beverage law
ring it before your bring it
Amazon Corn Chowder
roasted corn, potatoes, red bell peppers, pico de gallo, bacon. garnished with tri-colored tortilla chips
Big Islander Caesar Salad
romain lettuce, homemade caesar dressing, croutons, shaved parmesan cheese. to add chicken $3, to add shrimp $4
Jungle Turkey Wrap
shaved turkey breast, roma tomatoes, bacon romaine lettice, homemade caesar dressing, flour tortilla
Ahi Poke Tower
soy & sesame ahi tuna, avocado, tomatoes, green onion. topped with black & white sesame seeds, cilantro. served with wonton chips, spring salad with china island dressing, wasabi aioli.
You must recommend a
speciality non-alcoholic drink, specialty alcohol drink, appetizer, and entree by name
Beef Lava Nachos
tortilla chips, seasoned ground beef, black bean sauce, cheddar cheese, monterey jack cheese. topped with sour cream, pico de gallo, green onions. Served with chipotle salsa
The second check should occur
two-thirds through the meal
Where are the restrooms?
under the rainbow, right of the waterfall
What are two $25 rewards Landry select members receive?
welcome reward, birthday reward
What do we do for birthdays?
Free cupcake
What does Guest First stand for?
Generate Understand Encourage Sanitize Treat Follow Implement Radiate Share There are no spare guests
What is Landry's HEART?
Helping Employees Achieve Relief Together
What is a tour guide?
Host
Where at corporate headquarters?
Houston, TX
Gift cards are available from any amount between _________________
$20-$500
Landry's Select club is a one-time _________________
$25 non-refundable fee to join
1 dollar equals?
1 point earned for Landry's Select Club members
What are the four A's?
1) Acknowledge 2) Apologize 3) Act 4) Alert
Rainforest Burger
1/2 pound beef burger, american cheese, leaf lettuce, tomato, raw red onion ring, toasted buttered bun, pickle spear
BBQ Bacon Cheeseburger
1/2 pound beef burger, cheddar cheese, bacon, smokin' mojo bbq sauce, leaf lettuce, tomato, raw red onion ring, toasted buttered bun, pickle spear.
Pulled Pork Burger
1/2 pound burger patty, BBQ pulled pork, coleslaw, crispy fried onions, toasted buttered bun, pickle spear
All entrees should be delivered within
16-22 minutes
What type of food do we serve?
American food with an adventorous flair
What is a trailblazer?
Back of the house
Awesome Appetizer with Crab Dip
Crustacean Crab dip, cheese sticks, chicken chimi-cha-chas, chicken strips. served with marinara sauce, coconut curry sauce, tortilla chips, fresh guacamole, shredded lettuce
What is a safari guide?
Server
Regal Tang
Dory
Mozzarella Flatbread with Arugula
Italian flatbread, marinara sauce, mozzarella cheese, arugula, parmesan cheese, diced tomatoes, balsamic glaze
Tomato Clownfish
Nemo
Do we have To-Go menus?
No
When did rainforest open?
Opened in October 1994 at Mall of America in Bloomington, Minnesota
We can obtain a card balance through __________________
POS Aloha System
Poke Bowl
Poke marinated Ahi tuna, seaweed salad, green onons, carrots, cucumbers, tomatoes, japanese style rice, spring mix, siracha aoili. topped with friend wonton strips, sesame seeds, cilantro
Landry's Select Club members can be upgraded to
President's club (once per year)
Do we take reservations?
Priority seating
What is a pathfinder?
Retail
Do Landry Select club members have priority seating?
Yes
Do we do a senior citizens discount?
Yes, 10%
Do we do beverage refills?
Yes, coffee, tea, lemonades, water, and sodas
Does our property accept the 24K select card?
Yes.
