Review stuff

Cooper Mills is a company that accomplished one of the greatest success stories of our time. The company which began in the garage of its current CEO, Kyle Cooper, went on to become one of the largest producers of textiles in the country. The company has now diversified successfully into other product lines. A group of researchers is now undertaking A study on Cooper meals as an organization led by a transformational leader. Which of the following, if true, would most support the conclusion that Kyle Cooper is a transformational leader?

Cooper Mills' goals tend to be very ambitious and to hold personal value for employees.

In discussing a given set of alternatives in arriving at a solution, group members tend to exaggerate the initial positions they hold. This phenomenon is called what?

Groupshift

The CEO of excellent student solutions recently canceled numerous leave requests and asked several pulleys to put in extra days of work as a company it was slated to meet several deadlines in the immediate future. In addition, he also assured that those who work this extra bit will be given to do leaves an additional incentives once the time crisis had passed. Following this announcement, Joan and Shane where overheard speaking in the cafeteria. Shane was resentful that his holiday plans were disrupted and he was sure that the management would ultimately not provide any of the leaves and incentives and promised. Joan, however, said that she was sure that the CEO had a valid reason behind making such a request and that if they put in extra effort, they would be rewarded suitably. From the information provided in the scenario, which of the following statements can be inferred?

Joan has a high degree of trust propensity

what is a result of globalization?

Jobs moving to nations with low-cost labor.

Which of the following actions best represents Kelly's hi job involvement?

Kelly actively take Spartan team activities and proactively takes up additional job responsibilities

Which of the following personality traits indicates the degree to which a person is unemotional and pragmatic and believes that ends can justify means?

Machiavellianism

true or false: improving recruiting practices and making selection systems more transparent are ways of preventing target groups from being under utilized

True

explains why the relationship between age and job performance is likely to be of increasing importance during the next decade?

US legislation, in effect, outlaws mandatory retirement.

Which of the following statements is true?

a clear understanding of the actions that constitute sexual harassment does not exist.

organization's culture

a dominant culture expresses the core values shared by majority of the organizations members

Which of the following is a generic term that covers a broad range of feelings that people experience?

affect

Ben often experiences emotions in a much stronger man than most of his other colleagues. Events I do not provoke any significant emotional response from a Nother person, send him into fits of happiness, anger, or depression. In view of such a situation, Ben is displaying a high-level of?

affect intensity

contingency variables

are referred to situational factors that moderate relationship between two or more variables

Which of the following statements is true regarding the effect of size of the group has on the performance of the group

as compared to small groups, larger groups are better and problem solving.

The president of a small Asian country was hailed as a visionary and a genius when the nations economy burgeoned during his first term in office. However, when the currency in the stock market crashed during his governments second term, he was censured as an arrogant, and elitist, and shortsighted. Which of the following theoretical approaches is reflected here?

attribution theory

Peter is working on a project. He feels that the parameters need to be changed to meet client specifications. First, he must talk to his immediate supervisor, who will then discuss the issue with her department director for any change can be implemented. Peter is most likely to be a part of the blank type of small group communication networks

chain network

In the last one week, May and Phyllis have been putting in extra hours at work so that the project assigned to them by their manager is completed well within time. Though the manager was due to assign two more people for this project, he had not done so. As a result, May and Phyllis, who are having to double their routine workload, went and complained to their division manager. Maybe it was probably suspended from work for complaining about her immediate supervisor. This represents the operation of what power?

coercive

Which of the following is a desirable feature of leadership

coexistence of leaders and managers

Any incompatibility between two or more attitudes or between behavior and attitudes results in?

cognitive dissonance

With reference to the Hofstede's framework for assessing cultures, what emphasizes a tight social framework in which people expect others in groups of which they are part of to look after them and protect them

collectivism

Which of the following statements is true with regard to communication

communication involves the transfer and understanding of meeting

Self-determination theory proposes that in addition to being driven by a need for autonomy, people seek ways to achieve what

competence and positive connections

Recently, Curtis had an interview for the position of a senior manager at a transit service. At the interview, the interviewer made a passing remark about how policies can make or break the best economy in the world. Immediately, Curtis launched into a discussion of how true the interviewer was, substantiating his claim with stories from real economies around the world. Similarly, when the interviewer suggested that Curtis work the earlier shift because, if selected, he would have to commute a significant bit to reach work, Curtis vehemently agreed saying "you couldn't be more right." Which of the following impression management techniques is Curtis using

conformity

Which of the following power tactics involves increasing the targets support by involving him or her in decision making?

consultation

Before buying her new phone, Gina list of the various requirements for her new phone must meet. As a wedding planner, much of her work revolved around using email to forward pictures of locations, designs, and food arrangements that she could categorize by the teams and prices. She required a phone with high storage capacity, speedy Internet, and easy to use methods to organize and save content. After listing these requirements, she fixed budget and began serving phones online. She also obtained information from friends. In a weeks time, tuna had shortlisted three models that suit her needs and was ready to make the final choice. Gina use blank to arrive at this decision.

controlled processing

Irene Jones, a project manager at a water conservation foundation, is holding a team meeting to discuss the different modes of spreading awareness about the issue of water conservation to the public. A team member, John, states that using broadcasting media is the best way to reach out to the public. On the other hand, Pam states that print media is the right medium do you spread word about that issue. Jones is not weighing the pros and cons of both of her team members' suggestions before choosing the medium which will be the most appropriate for water conservation project. Which of the following dimensions of intellectual ability is Jones most likely to be using to make a decision?

deductive reasoning

Which of the following statements is true regarding the effects of moods and emotions on decision-making

depressed people tend to weigh all possible options rather than the most likely ones.

Jonathan is upset because he was passed over for a promotion he had really worked hard for. In response to his anger toward the manager and the company, he started gossiping about the manager with his colleagues and assigning blame on him unnecessarily. Jonathan's behavior is in example of what?

deviant workplace behavior

which of the following is a kind of physical ability which refers to the ability to make rapid, repeated flexing movements

dynamic flexibility

What refers to inconsistencies between the emotions people feel the emotions of the project.

emotional dissonance

Which of the following is a characteristic of emotions?

emotions are reactions to a person or amount.

Emotional intelligence is critical to effective leadership because one of the core components his blank which reflects the consideration to leaders must be able to express.

empathy

Liza is the lead editor for a small, city newspaper. One of her advertising sales representatives is pulling a lot of restaurant clients. Liz realizes that the representative is quite knowledgeable about food and speaks quite elegantly when describing different dishes. She has begun discussing with the representative the possibility of collaborating with the writer to include a weekly restaurant review, which includes the earth presented is on the byline. After the first couple of reviews, the representative is able to increase ad sizes and sales. He's very happy with his new job diversification. Which aspect of creating a positive organizational culture is Liz utilizing?

emphasizing individual vitality and growth

Which of the following is true regarding the ethics of behaving politically?

employees in organizations must weigh the costs and benefits of a political action

according to Albert Bandura, the most important source of increasing self-efficacy as what?

enactive master

of technical skills

encompass the ability to apply specialized knowledge

Alcoa headquarters has a few individual offices, even for senior executives. The space is essentially made up of cubicles, common areas, and meeting rooms. This informality conveys to employees that Alcoa values

equality

top management has a major impact on the organization's culture by

establishing norms that filter down to the organization

Mike is a senior accountant at Coleman and company, which is a financial management company. Mike has wanted to be on the board of representatives of his company for a long time but the company stipulates a minimum number of years and employee must work at the organization before he makes it to the board. Mike is unwilling to work two more years to reach that stipulated experience and so he found a way to transgress this role. He met up with one of the existing board members who is having problems accounting for allocated funds that went missing and offered to settle that for him and his department provided he nominate Mike to the board. Which of the following our tactics is being used here

exchange

Maria who worked for a bank in Michigan was dissatisfied with the way her manager treated her. She is planning to quit her job and find a new position with another competitor bank. Her action represents the _____ response.

exit

People scoring high on what dimension of the big five model are more likely to be absent from work and engage in risky behavior than those who score low

extraversion

Which of the following communication channels provides the highest information richness?

face-to-face conversations

In a communication process, what is the check on how successful we have been in transferring our messages as originally intended

feedback

Which of the following is an example of the affective component of an attitude?

feeling hurt at being unfairly accused of wrongdoing

differentiate between formal and informal groups

formal groups involved clearly defined tasks and rolls, while informal groups are neither formally structured nor organizationally determined

regarding effects of national culture on organizational culture and ethical behavior with an organization

generally, US managers see bribery, nepotism, and favoring personal contacts as highly unethical

Which of the following is a differentiating factor between power and leadership

goal compatibility

the ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as.

human skills

What refers to the tendency of people to associate two events what in reality there is no connection

illusionary correlation

Which of the following does cognitive dissonance indicate between two or more attitudes or between behavior and attitudes?

incompatibility

As a consequence and circulated by the grapevine in an organization, employees experience what

increased anxiety

Higher levels of job satisfaction have been reported in the United States. This may be because?

individuals in western cultures emphasize positive emotions

a market researcher who uses his ability to identify a logical sequence to predict demand for a new line of winter clothing is using the____ dimension of intellectual ability

inductive reasoning

a blank organization is an organization that takes on a life of its own, apart from its founders remembers and is valued for itself and not for the goods or services it produces

institutionalized

According to the Rokeach value survey, what values referred to preferable modes of behavior

instrumental

What element of motivation describes how hard a person tries

intensity

three Hazel has been working at her company for the past two years and consistently gets yelled at by her manager even when she is not at fault. He often makes derogatory references to her of the city. In addition, during team meetings, she is his target for practical jokes and nasty pranks. She's extremely upset and decides not to be subjected to such treatment any longer. Which of the following kinds of discrimination is she most likely to report to human resource department in such a situation?

intimidation

The second stage of the five - stage crew development model is characterized by what

intragroup conflict within the group

Which of the following statements is true regarding informal communication channel

is generally used for communicating personal or social messages.

organizational behavior

it involves the study of what people do in a company and how it affects the company's output

the ultimate source of an organization's culture is?

it's founders

The investment of an employee's physical, cognitive, emotional energies into job performance is called what

job engagement

Henry is discontent with his job but believes that his supervisor is a good man who will do the needful to reduce his dissatisfaction with the job. He has decided to just wait and give his supervisor some time until conditions improve. Henry's response to the problem is termed as?

loyalty

what are defined as people who oversee the activities of others and you are responsible for attaining goals in organizations

managers

With reference to John Hollins personality job fit theory, people belonging to the realistic time will be most suitable for the job of what

mechanic

Christina was recently recruited by a publishing firm in Manhattan. During her first month in the job, She demonstrated positive core self evaluations. Which of the following did she most likely do?

mentioned that she was confident about her basic competence

What is a senior employee who sponsors and supports a less experienced employee, a protégé?

mentor

a ____ is an abstraction of reality, a simplified representation of some real world phenomenon

model

During an annual review, Michael made the following assertion: "When I look at myself and my performance, I see that what I have achieved is outstanding and something no one in the organization has the capability to undertake. Surprisingly, it has not won me the admiration of my colleagues like it should have. I also believe that I do not just deserve a raise, but need one, since without me, let's face it, the place would simply fall apart." Which of the following personality traits best describes Michaels personality?

narcissism

Christopher Richardson works as a graphic designer in Sydney. He often coordinates with colleagues working in Germany. In addition, he interacts with clients across the globe. Which of the following is most likely to facilitate his communications with clients and colleagues?

networked organizations

Which of the following statements regarding leadership is true

nonsanctioned leadership is as important as formal influence.

Which of the following is a disadvantage of downward communication

one way nature

Maria works as a reservation executives at a travel in tourism company. Though her job requires are only two affectively book flight tickets for customers, she has also opted to undergo training to learn the process of hotel reservations. In addition, every evening she reads travelogues to be aware of upcoming travel destinations and trends. She loves the industry she works in and eager to learn as much as she can. Considering the information given in this case, which dimension of the big five model best describes Maria's personality?

openness to experience

High levels of both job involvement and psychological empowerment are positively related to?

organizational citizenship

best describes the difference between organizational culture and job satisfaction

organizational culture is descriptive, where is job satisfaction is evaluated

In equity theory, individuals assess the what

outcome input ratio

Unlike in the case of gold - setting theory, MBO strongly advocates what

participatively set goals

According to the Myers-Briggs type indicator or classification, people belong to the what type are flexible and spontaneous

perceiving

Logan is an employee who processes health insurance forms. Initially he was criticized by his supervisor for sloppy work, but thereafter he improved considerably. Now he consistently processes his forms without errors and even does more than his fair share of work. However, Logan's supervisor has not responded to the extra effort he has put in, giving him no praise or monetary benefits. This leads Logan to believe that his supervisor is biased against him. According to the expectancy theory, in the situation, there is a problem in the _____ relationship

performance-reward

Which of the following modes of communication does not come under the purview of nonverbal communication

personal emails

the management at climate action development needs to recruit campaign managers for its renewable energy project. They are looking for candidates who are assertive, extroverted, and who can tackle challenges head-on. Which of the following deep level characteristics sure they focus on to best help them recruit the right candidate for the job?

personality

Which of the following statements is true about personality

personality is influenced by hereditary factors.

Which of the following factors contributes to political behavior in the organization

presence of limited resources in the organization

If a leader's main concern is accomplishing his/her groups tasks, the University of Michigan studies label this leader as what

production-orientated

____Is an example of an outcome at the organizational level

productivity

Tim was leaving the client services division of him web for 78 is when he was asked to move to another region when the company was setting up it's office. Before moving, Tim was asked to help in finding the success for him from his team. Tim's most obvious choice was Judy in the management excepted his choice as Judy was a popular person across the company. Judy was known for her vicarious nature, she was often seen speaking to employees from visions and was always excited to take up a new opportunity. Became a leader, she continued to give employees freedom and flexibility even if it resulted in deficiencies on the work front like Mr. appliance or low quality. Judy's initial weeks as a leader or full of confusion among her team members, but many felt that the situation would come under control. When things do not improve in the next two months and many complaints poured in from clients, the management realized that Judy was not the best candidate to lead the team. Which of the following, if true, would best explain this outcome?

researches shown that treats can predict the emergence of a leader, but not his/her efficiency as a leader

A local government work crew cleans up parks and other public spaces. In the screw the dirtiest jobs are generally given to the newest members, while the more senior members of the crew tend to do little except draw their pay period which of the following classes of norms encompasses arrangements like this?

resource allocation norms

the regular distribution of lolliPops, toys, or treats every Friday is an example of a _____ that helps reinforce culture

ritual

Most people assume that a police officer should behave in a lawful manner, refrain from demonstrating favoritism to any particular group, and do their best to uphold the law. Which of the following terms best represents these beliefs

role expectation

If we consider Maslow's hierarchy of needs in what context of Japan, Greece, and Mexico, where uncertainty avoidance characteristics are strong then what needs would be on top of the hierarchy

security

Which of the following steps can be taken by a manager so as to minimize groupthink

seeking input from employees before the group leader presents his opinions

Helen, a high school teacher, wants her students to actively participate more in class. She has decided to use reinforcement theory to get the required results. Which of the following methods is she most likely to use?

she's going to give students an extra mark each time they contribute.

Our tendency to take personal pride or offense for the accomplishments of a group we are a part of, is the territory of the blank theory

social identity

When faced with a number of tight deadlines, Mandy often delegates work collectively. Recently she chose some fairly experienced employees to work on a high - priority project. She was heartening to see that the selected group of employees was having numerous meetings and working hard. However, when she went to check on their progress at the halfway mark in the project schedule, she was shocked to see how little the team had done in the past three weeks. This scenario reflects what

social loafing

a _____ refers to the ability to exit for us against external objects

static strengths

Legitimate power is directly based on what?

structural position of the manager in the organization

in order to predict human behavior, it is best to supplement intuitive opinions with information derived from

systematic study

According to the two factor theory

the aspects that lead to job satisfaction are separate and distinct from those that lead to job dissatisfaction

Which of the following statements is true with regard to the path - goal theory of leadership?

the theory considers removing obstacles to be component of effective leadership

Which of the following is true about emotions?

they are critical to rational thinking

Which of the following statements represents the cognitive component of attitude?

this job is not giving me an opportunity to explore my skills

Communication and high context cultures is characterized by an emphasis on what

trust

Pam works for a corporation that recently fired three top managers who are caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Pam's company pursuing?

visibly punish unethical acts

Which of the following statements is true regarding the effect of group cohesiveness and the performance norms on the group productivity?

when both cohesiveness and performance norms are high, productivity will be high.

Which of the following is an organizational factor that increases illegitimate political behavior

zero-sum reward practice

Angelina Wells recently applied for a job at SIPCO, a lounge in Paris. Having worked in several restaurants and lounges in across France, she was confident that she would get the job. However, see you after the interview, she was informed that another candidate was offered the job, even though the other candidate had limited experience in comparison to her. Angelina feels that she was discriminated against. Which of the following, if true, would best justify Angelina's assumption?

Angelina is a single mother with two young children

Which of the following statements is true regarding emotional intelligence

Answer it comprises a person's ability to detect other's in one's own feelings

Which of the following is a drawback of self-report surveys

Answer it may result in the respondent lying to create a good impression.

Which of the following is an example of an uplifting event according to the affective events theory

Answer meeting a project milestone