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Which four elements of the Sales Methodology can you configure for each sales stage?(Choose four) Response: a) Action items - Theses are recommended actions the salesperson should take while working on an opportunity in a specific sales stage. b) Sales Credit - By allocating sales credit to salespeople on revenue lines, you can capture the amount of credit salespeople receive for the sale. c) Task templates - You can define task templates to set tasks for salespeople to perform. d) Recommended documents - These are documents recommended for viewing or sharing during a specific sales stage. e) Revenue model - Revenue model that features revenue-based forecasting, products and product groups, as well as revenue data captured at the line level. f) Assessment templates - Assessments let salespeople evaluate the health of an opportunity.

a) Action items - Theses are recommended actions the salesperson should take while working on an opportunity in a specific sales stage. c) Task templates - You can define task templates to set tasks for salespeople to perform. d) Recommended documents - These are documents recommended for viewing or sharing during a specific sales stage. f) Assessment templates - Assessments let salespeople evaluate the health of an opportunity.

When creating users in Oracle Sales Cloud, which are the four required attributes?(Choose four) Response: a) Business Unit b) Email Address c) Person Type d) Reporting Manager e) Legal Employer f) Resource Role

a) Business Unit b) Email Address c) Person Type e) Legal Employer

Your customer would like to migrate multiple business objects from their legacy system data to Oracle Sales Cloud. If you import a record that references another record, then the referenced record must exist in the Oracle Sales Cloud database before you do this import. What is the correct sequence that you can use to import business objects?(Choose the best answer.) Response: a) Country Structure, Geography, Employee Resource, Customer, Contact, Product Group, Lead, Opportunity, Note, Activity b) Geography, Country Structure, Customer, Product Group, Employee Resource, Contact, Lead, Opportunity, Note, Activity c) Country Structure, Geography, Employee Resource, Customer, Contact, Product Group, Lead, Opportunity, Activity, Note d) Geography, Country Structure, Resource, Customer, Contact, Product Group, Lead, Opportunity, Activity, Note

a) Country Structure, Geography, Employee Resource, Customer, Contact, Product Group, Lead, Opportunity, Note, Activity

Which are the three configuration options available in Oracle Sales Cloud with regard to closing an opportunity?(Choose three.) Response: a) Enable the Close Opportunity action that lets users close opportunities while editing them. b) You must enable the Close Opportunity action, and only the users can close an opportunity by selecting a closed status and by saving the opportunity. c) Require users to enter a win/loss reason and a competitor when they close an opportunity. d) Set the default number of days to the opportunity close date.

a) Enable the Close Opportunity action that lets users close opportunities while editing them. b) You must enable the Close Opportunity action, and only the users can close an opportunity by selecting a closed status and by saving the opportunity. c) Require users to enter a win/loss reason and a competitor when they close an opportunity.

What feature in sales forecast allows salespeople to manually include or exclude a revenue item or forecast item from the sales forecast?(Choose the best answer.) Response: a) Forecast Criteria Override b) Forecast metric c) Territory Re-alignment d) Forecast Criteria Rollup e) Forecast Explicit Update

a) Forecast Criteria Override

Your organization has two service lines across three continents: one for tech companies and another for oil and gas companies. The oil and gas service primarily supports two categories, each of which will require different technical knowledge. Identify the three territory dimensions that need to be used for an optimal territory definition.(Choose three.) Response: a) Geography b) Account c) Customer Size d) Industry e) Product

a) Geography d) Industry e) Product

Question: After defining the geography structure of a country, which three steps should be performed in order to create addresses? Response: a) If you are using geography data other than Nokia, import it by using the Import option of the Manage Geographies task. b) Check if Nokia data is available for the required country and import the data by using the Import Nokia Data option in the Actions menu. c) If you are using geography data other than Nokia, import it by using the Manage File Import Activities task. d) For any geography data, validate the geography hierarchy data by using the Manage Geography Hierarchy option from the Actions menu in the Manage Geographies task. e) Configure geography validation in the Manage Geographies task to determine geography behavior during the process of address creation or update.

a) If you are using geography data other than Nokia, import it by using the Import option of the Manage Geographies task. b) Check if Nokia data is available for the required country and import the data by using the Import Nokia Data option in the Actions menu. e) Configure geography validation in the Manage Geographies task to determine geography behavior during the process of address creation or update.

Identify two activities that the Refresh Forecast process performs during a sales forecast.(Choose two.) Response: a) It keeps future unfrozen forecast synchronized with the current opportunity data. b) It updates the latest changes to the territory hierarchy. c) It verifies that the opportunities are present with revenue line items, and notifies the user if the revenue line items are missing. d) It keeps the forecast items that no longer meet forecast criteria. e) It ensures that the forecasting schedule is generated and has the correct due date.

a) It keeps future unfrozen forecast synchronized with the current opportunity data. b) It updates the latest changes to the territory hierarchy.

- An opportunity is associated with the NY Territory.- Mike Lee and Susan Brown are members of the opportunity sales team.- Mark Lake is Susan Brown's manager. Which option shows the members of the sales team who can view the opportunity record? Response: a) Mike, Susan, Mark, David, Lisa, Ann, Alan, and Alex b) Mike, Susan, David, and Lisa c) Mike, Susan, Mark, David, Lisa, and Ann d) Mike, Susan, David, Lisa, Ann, Carol, and Peter e) Mike, Susan, David, Lisa, Ann, Alan, and Alex

a) Mike, Susan, Mark, David, Lisa, Ann, Alan, and Alex

You are setting up Products and Sales Catalogs for your customer Which three statements are correct in order to publish a Product Group?(Choose three.) Response: a) Once you have published a product group, you cannot delete it in the Ul. b) You must select root group name to publish the product group. c) Check that the names are correct and that the hierarchy is set up as you want it. d) The Product group you want to publish must be "Unlocked"

a) Once you have published a product group, you cannot delete it in the Ul. b) You must select root group name to publish the product group. c) Check that the names are correct and that the hierarchy is set up as you want it.

Which tool will a developer use to alter security for an existing job role on a custom object?(Choose the best answer.) Response: a) Oracle Application Composer b) Functional Setup Manager c)Oracle Authorization Policy Manager d) Oracle Identity Manager

a) Oracle Application Composer

Identify three functional responsibilities associated with the Channel Manager role.(Choose three.) Response: a) Pursue Partner Leads and Opportunities b) Manage Partner Accounts c) Manage Partner Programs d) Manage Sales Planning and Forecasting e) Manage Partner Enrollment

a) Pursue Partner Leads and Opportunities b) Manage Partner Accounts c) Manage Partner Programs

You have a requirement that the Sales VP should be able to see Sales Performance Trend and Top Open Opportunities while logging in to the application. How will you achieve this requirement?(Choose the best answer.) Response: a) Sales Performance Trend and Top Open Opportunities are by default assigned to the Sales VP Role via predefined Transactional Analysis Duty roles. b) Create custom duty roles for Sales Performance Trend and Top Open Opportunities and assign it to the Sales VP role. c) Sales Performance Trend and Top Open Opportunities are seeded reports that can be assigned to the Sales VP role manually. d) Create Sales Performance Trend and Top Open Opportunities as Oracle Transactional Business Intelligence (OTBI)reports and grant access to the Sales VP role.

a) Sales Performance Trend and Top Open Opportunities are by default assigned to the Sales VP Role via predefined Transactional Analysis Duty roles.

A customer has deployed the Oracle Sales Lead module for their lead management activities. The customer wants to use Assessment templates to follow up on qualified leads to gather additional information from customer/prospects, and to provide consistent guidance to sales resources to move the leads further along the sales cycle. What are the three points to be considered while creating the Assessment templates?(Choose three.) Response: a) Task templates b) questions, question groups, and weightages c) responses and interactions d) ratings e) sales methodology

a) Task templates b) questions, question groups, and weightages d) ratings

Your customer has thousands of products and would like to migrate from his legacy system to Oracle Sales Cloud. Which statement is true regarding Importing Product Groups? (Choose the best answer.) Response: a) The import procedures are covered in the topic, Importing Product Groups. b) You can directly import an entire product group along with a root group. c) You'll create all of the subgroups (under the root group) manually in the Ul. d) You'll create only the root group in the Ul and import the rest.

a) The import procedures are covered in the topic, Importing Product Groups.

You made some changes to the mapping for converting leads to an opportunity, but you missed mapping the entity "Opportunity Team Member". What happens? Response: a) The opportunity is created but is not visible to users. b) The opportunity is created, but only the primary member of the sales team is copied to the opportunity. c) The opportunity is created with an empty sales team. d) The lead conversion fails with a mapping error. e) The lead conversion procedure ends with a timeout error because of a loop reference.

a) The opportunity is created but is not visible to users.

Which three options would you configure to validate geography in the Manage Geographies task?(Choose three.) Response: a) Use Geography Validation Control to avoid or allow recording an incorrect address. b) Enable Geography Validation for every geography type that you plan to validate. c) Configure rules to determine that an address is a legitimate address. d) Enable a list of values in the geography type to allow users to select a value from the list. e) Standardize the address.

a) Use Geography Validation Control to avoid or allow recording an incorrect address. b) Enable Geography Validation for every geography type that you plan to validate.

You were asked to define an object trigger to extend the standard processing logic of the opportunity record creation. Identify two recommendations to prevent performance degradation.(Choose two.) Response: a) Use validation logic inside triggers whenever possible. b) Do not exceed 10 triggers per object. c) Always use newView() API inside triggers. The usage of newView() API will always kept your performance optimal. d) When querying objects programmatically within a Groovy trigger, select efficient view criteria to avoid limiting the underlying query. e) Minimize the number of triggers on an object by combining logically-related fields inside a single trigger.

a) Use validation logic inside triggers whenever possible. d) When querying objects programmatically within a Groovy trigger, select efficient view criteria to avoid limiting the underlying query.

Which three features are available for Outlook configuration in Application Composer?(Choose three.) Response: a) Within Application Composer, you can set up record-level event validations and configure installation settings. b) Within Application Composer, you can customize layouts, configure data, and configure synchronization settings. c) Within Application Composer, you can configure the Outlook Toolbar Ribbon. d) Within Application Composer, you can edit the fields and sections displayed in Outlook forms.

a) Within Application Composer, you can set up record-level event validations and configure installation settings. b) Within Application Composer, you can customize layouts, configure data, and configure synchronization settings. d) Within Application Composer, you can edit the fields and sections displayed in Outlook forms.

Identify three business entities that can be auto-assigned by territory definition.(Choose three.) Response: a) accounts b) sales quotas c) assets d) leads e) opportunities

a) accounts d) leads e) opportunities

You are the administrator in charge of the Oracle Sales Cloud configuration. When your company decides to expand its market to other countries, you are asked to create a new role in the application: VP of Foreign Marketing. Identify two tasks that must be performed when you create the role.(Choose two.) Response: a) assigning the new user to the partner resource role type b) setting the member flag to true c) setting the manager flag to true d) assigning the role to the employee's team e) assigning the role directly to the resource

a) assigning the new user to the partner resource role type c) setting the manager flag to true

Which statement is true about unique classifications?(Choose the best answer.) Response: a) it is possible to create a unique classification scheme only by re-purposing one of the existing classification schemes. b) Oracle Sales Cloud comes with standard classifications, such as SIC and NAICS, and unique classification schemes may not be created. c) A unique classification may be created in Oracle Sales Cloud and it may contain hierarchical relationships. d) Unique classification schemes may be created, but will not be available as a territory dimension in Oracle Sales Cloud. e) You must first create a lookup type (choice list) for a unique classification scheme.

a) it is possible to create a unique classification scheme only by re-purposing one of the existing classification schemes.

Which two options should you check for before importing product groups by using File- Based Import?(Choose two.) Response: a) whether all the required data values are configured and imported in the production instance b) whether all the products related to the products groups to be imported already exist in the production instance c) whether the Sales Cloud was customized to capture additional attributes and whether the customization has already been migrated d) whether all the product groups that are to be imported already exist in the production instance

a) whether all the required data values are configured and imported in the production instance c) whether the Sales Cloud was customized to capture additional attributes and whether the customization has already been migrated

In a multi-language deployment, which two statements are true about lookup codes?(Choose two.) Response: a) Their translation depends on the user role. b) For custom lookup types, the lookup codes need to be manually input. c) Their meaning depends on the lookup type translation. d) The dictionary reference must be selected for custom lookup code translations to occur. e) They are translated to other languages automatically for standard fields.

b & d

A date has been scheduled for your Sales Cloud environment upgrade. Which three steps must be performed in order to confirm the upgrade? Response: a) Enter your name and contact information. Click Submit Request. b ) Sign in to My Services for the environment to be upgraded by specifying the data center on the Oracle Cloud Portal, and then clicking My Services. c) Select Schedule Maintenance from the Actions menu in the service listing on the Dashboard page, and then choose Release 12 Upgrade. d) Select Schedule Maintenance from the Actions menu in the service listing on the Dashboard page. e) Select the scheduled maintenance that you want to confirm from the list. Click Edit, and then read and accept the Terms and Conditions. f) Choose from an available upgrade date.

b ) Sign in to My Services for the environment to be upgraded by specifying the data center on the Oracle Cloud Portal, and then clicking My Services.

Which three statements are true about a competitor in Oracle Sales Cloud?(Choose three.) Response: a) A competitor can be associated with partners. b) A competitor can be associated with leads. c) A competitor can have a one-to-many relationship with opportunities. d) A competitor can be associated with opportunities. e) A competitor can be associated at both the header and the revenue line levels.

b) A competitor can be associated with leads. d) A competitor can be associated with opportunities. e) A competitor can be associated at both the header and the revenue line levels.

Which three statements are true about Application Composer?(Choose three.) Response: a) The application objects have been consolidated from six objects to three objects. b) Application categorization includes common and sales. c) The application objects have been consolidated from six objects to two objects. d) The object tree in Application Composer has been reorganized to show child objects under parent objects. e) Application categorization includes common, sales and marketing.

b) Application categorization includes common and sales. c) The application objects have been consolidated from six objects to two objects. d) The object tree in Application Composer has been reorganized to show child objects under parent objects.

Identify three mandatory items for creating a rule set in Oracle Sales Cloud.(Choose three.) Response: a) Effective Start Date and Effective End Date b) Candidate Object c) Work Object d) Business Object e) Name

b) Candidate Object c) Work Object d) Business Object

When a salesperson updates a revenue item in an opportunity, the unsubmitted, unadjusted forecast is automatically updated to reflect the change. Identify the correct sequence of activities performed during this process.(Choose the best answer.) Response: a) Create new forecast items for transactions that meet forecast criteria, and remove existing forecast items. b) Create new forecast items for transactions that meet forecast criteria, update existing forecast items, and remove forecast items that no longer meet forecast criteria. c) Create new forecast items for transactions that meet forecast criteria and update forecast items that no longer meet the forecast criteria. d) update existing forecast items, and update forecast items that no longer meet forecast criteria. e) Create new forecast items for transactions that meet forecast criteria, remove existing forecast items, and update forecast items that no longer meet the forecast criteria.

b) Create new forecast items for transactions that meet forecast criteria, update existing forecast items, and remove forecast items that no longer meet forecast criteria.

When you are working in an active sandbox, which three actions can you perform?(Choose three.) Response: a) Extend the underlying data model by creating custom objects and fields. b) Create object workflows. c) Generate artifacts to import and export data. d) Exit or publish the sandbox. e) Create custom subject areas to design reports in BI Composer and BI Answers by setting the profile option to ZCX_ENABLE_CSA_SANDBOX_Y_N = No.

b) Create object workflows. c) Generate artifacts to import and export data. d) Exit or publish the sandbox.

Your customer wants to track the change history of the Opportunity business object. After setting the audit level of the Sales Cloud Application to "Auditing", you still cannot see any audit log. Which configuration step must be completed to achieve this requirement? Response: a) Selecting the Opportunity business object and the attributes that you want to log b) Defining the users that are going to be audited c) Selecting the events that you want to log d) Defining the logging path e) Setting the log event level to 5

b) Defining the users that are going to be audited

(skipped) Question: You are using the mapping for Opportunity Entity from the development instance and create the same on the production instance. You want to use existing mapping which was used in development instance for production to avoid rework effort. Which option should you use to identify the field name and its corresponding target attribute?(Choose the best answer.) Response: a) Export Template b) Export Mapping c) Import Mapping d) Copy Mapping

b) Export Mapping

Which two updates are typically performed on a quarterly basis?(Choose two.) Response: a) Oracle optional updates b) Infrastructure updates to the database and hardware c) National Language Support updates to support language packs d) Oracle mandatory updates e) Vertex updates to update U.S. and Canadian tax rates and address validations

b) Infrastructure updates to the database and hardware d) Oracle mandatory updates

What are the three types of Marketing Campaigns found in Oracle Sales Cloud? Response: a) Mini, Catalog, and Sales Campaign b) Mini, Multi-Stage, and Sales Campaign c) Channel, Multi-Stage, and Opportunity Campaign d) Multi-Stage, Catalog, and Mini Campaign

b) Mini, Multi-Stage, and Sales Campaign

Which statement is correct with regards to leads and opportunities?(Choose the best answer.) Response: a) You can have multiple leads associated with a single opportunity but not a single lead associated with multiple opportunities. b) Once a lead is converted to an opportunity, you cannot associate another opportunity with it. c) Lead to opportunity is a one-to-one relation, hence you cannot have one lead assigned to multiple opportunities. d) Once a lead is converted to an opportunity, you can manually add multiple opportunities to it.

b) Once a lead is converted to an opportunity, you cannot associate another opportunity with it.

You are importing records that already exist in your system. However, there are minor changes in those records. To update these records, which two key pieces of information does your file have to include?(Choose two.) Response: a) Source system table structure should be similar to Oracle Sales Cloud table structure. b) Oracle Sales Cloud internal ID, or PUIDs, such as business keys or external IDs c) Source system reference value combination d) Source system base table details

b) Oracle Sales Cloud internal ID, or PUIDs, such as business keys or external IDs c) Source system reference value combination

Your company wants to integrate Oracle Sales Cloud Application with Oracle Applications Suite. It includes child resources to manage child objects such as addresses and relationships. Which web service should you use?(Choose the best answer.) Response: a) REST web services b) SOAP web services c) RESTful WEB Services d) Sales Cloud Web Services e) Simplified Web Services

b) SOAP web services

Which module maintains the industry hierarchy for territory definition? Response: a) Partner Management b) Territory Management c) Trading Management d) Sales Quota Management

b) Territory Management

Which three steps should you perform to import data using the predefined templates from the File-Based Data Import tool? (Choose three.) Response: a) Create your own template from scratch based on your requirement. b) Understand the import templates. c) Adapt the import templates to your needs. d) Download templates you can use for import.

b) Understand the import templates. c) Adapt the import templates to your needs. d) Download templates you can use for import.

When using web services to create an Account, how will a developer structure the CreateSalesParty payload so that the provided resource is set as the owner of the sales account? Response: a) While creating the Account by using the CreateSalesParty services, setting the Created By field would set the specific resource as the owner of the account. b) While creating the Account by using the CreateSalesParty services, setting the SalesAccountResource field would set the specific resource as the owner of the account. c) While creating the Account by using the CreateSalesParty services, setting the AccountDirectorld on the SalesAccount object would set the specific resource as the owner of the account. d) The logged in user is defaulted as the owner of the sales account.

b) While creating the Account by using the CreateSalesParty services, setting the SalesAccountResource field would set the specific resource as the owner of the account.

Which three statements are true about the file-based import process?(Choose three.) a) The data that you import must be in a spreadsheet. b) You can create a mapping before creating an import job. c) An import job must be run immediately. d) An import job references an import object that represents the structure of the interface table. e) The data that is being imported should include references to the system from which the data is sourced.

b) You can create a mapping before creating an import job. d) An import job references an import object that represents the structure of the interface table.

You are implementing Oracle Sales Cloud in four countries and your drop down displays all currencies worldwide. How can you display the currencies that you need for your implementation? Response: a) You enable the currencies you need when you create the Master Geography. b) You disable the currencies you do not need in Manage Currencies. c) You set up the default currency in Manage Currency Profile Options. d) You enable the currencies you need when you create your implementation project.

b) You disable the currencies you do not need in Manage Currencies.

Identify two criteria that must be met for salespeople to submit their forecasts.(Choose two.) Response: a)territory freeze date past forecast due date b) forecast before forecast due date c) forecast past forecast due date d) forecast past territory freeze date e) forecast before territory freeze date

b) forecast before forecast due date d) forecast past territory freeze date

The Sales Manager wants to add values to the adjustment reasons picklist. Which two options can the administrator use to fulfill this requirement?(Choose two.) Response: a) the Forecast Management Tool by accessing it via the Navigator b) the Manage Adjustment Reason task to set the field to Revenue and Non-Revenue c) the ZSF_FCST_ADJUSTMENT_REASON option to modify the values d) the Manage Standard Lookups task to select the Forecast Adjustment Reason values

b) the Manage Adjustment Reason task to set the field to Revenue and Non-Revenue d) the Manage Standard Lookups task to select the Forecast Adjustment Reason values

Identify an important prerequisite check that you should perform before importing product groups by using File-Based Import. Response: a) whether all the product groups that are to be imported already exist in the production instance b) whether all the required data values are configured and imported in the production instance c) whether the Sales Cloud was customized to capture additional attributes and whether the customizations have already been migrated d) whether all the products related to the products groups to be imported already exist in the production instance

b) whether all the required data values are configured and imported in the production instance c) whether the Sales Cloud was customized to capture additional attributes and whether the customizations have already been migrated

Which four key attributes can you configure to reference customers in Oracle Sales Cloud?(Choose four.) Response: a) Reference association with Lead: In the references Ul, the Lead tab displays all Leads where the reference customer was used. b)Collateral: Associates collateral with reference customers to give salespeople materials to help them make sales. c) Reference association with Opportunity: In the references Ul, the Opportunity tab displays all Opportunities where the reference customer was used. d) Rank: Designates the internal ranking of the customer, such as 1, 2, or 3. e) Status: Indicates whether or not the customer is an active reference. f) Reference profile: Stores and maintains the reference customer profile, which also displays some underlying party- specific attributes and lists the deals the reference has already participated in.

b)Collateral: Associates collateral with reference customers to give salespeople materials to help them make sales. d) Rank: Designates the internal ranking of the customer, such as 1, 2, or 3. e) Status: Indicates whether or not the customer is an active reference. f) Reference profile: Stores and maintains the reference customer profile, which also displays some underlying party- specific attributes and lists the deals the reference has already participated in.

You have created your product group hierarchy, either directly in the UI or through filebased import. Now you want to publish, enable, and validate it. Which three statements are correct?(Choose three.) Response: a) Validate that the catalog appears in the consuming applications. b) when you publish, the application will attempt to publish all product groups that are unlocked. If you don't want some groups to be published, then you must lock them. c) After you publish your product groups, if they are not published properly, you can delete them and republish. d) Enable the catalog by assigning the root node to the "Base" usage. e) You must publish the root node of the hierarchy in order for it to be available in the Manage Product Group Usage.

c) After you publish your product groups, if they are not published properly, you can delete them and republish. d) Enable the catalog by assigning the root node to the "Base" usage. e) You must publish the root node of the hierarchy in order for it to be available in the Manage Product Group Usage.

Which profile option needs to be enabled for the use of auxiliary dimensions in territory definition?(Choose the best answer.) Response: a) There is no need to set any profile option. b) Customer Type for auxiliary dimension needs to be set to Customer Type. c) Classification Category for auxiliary dimension needs to be set to Classification Category. d) Customer Class for auxiliary dimension needs to be set to Customer Class. e) Customer Account for auxiliary dimension needs to be set to Customer Type.

c) Classification Category for auxiliary dimension needs to be set to Classification Category.

You need to define the customer hub configuration task to customize party tree for a household. Which option should you use?(Choose the best answer.) Response: a) Manage organization party tree b) Manage person party tree c) Manage group party tree d) Manage customer hub profile options

c) Manage group party tree

After creating custom fields for opportunities, you are ready to import legacy data into the Fusion system. Which step is necessary before the opportunity data can be imported? (Choose the best answer.) Response: a) Navigate to the task: Manage Import / Export For Custom Fields. Click the Synchronize button. b) Navigate to the Application Composer. Select the Enable Import / Export check box for each custom field in the Import / Export section. c) Navigate to the Application Composer and click the Generate button in the Import and Export section. d) Navigate to the Application Composer. Click the Refresh button in the Custom Objects section. e) No special configuration steps are necessary before legacy opportunity data is imported into custom fields.

c) Navigate to the Application Composer and click the Generate button in the Import and Export section.

You are importing users through File Based Loader. After import you realized that few of the users are not appearing in Oracle Identity Management. What is the first step you should do in order to fix this issue so that the remaining users appear in OIM?(Choose the best answer.) Response: a) Manually create the remaining users that are missed out during the file based load. b) Go to Manage Users and save the user record. c) Run the process - Send pending LDAP request. d) Correct the employee work number if it has an extension. e) Re-import the same user import file for the remaining users.

c) Run the process - Send pending LDAP request.

A forecast is frozen and the VP of Sales wants to extend the forecast freeze date. What are two consequences of this decision?(Choose two.) Response: a) Sales reps can create new forecast items but cannot edit the previously submitted items. b) Territory hierarchy cannot be changed. c) Submitted forecasts remain unsubmitted. d) Any territory changes implemented after the original freeze date are now enforced.

c) Submitted forecasts remain unsubmitted. d) Any territory changes implemented after the original freeze date are now enforced.

Which two Customer Center Profile Options would be used to automatically assign Territories to Accounts?(Choose two.) Response: a) MOO_AUTO_ASSIGN b) ZCA_SA_TERRITORY_ASSIGNMENT c) ZCA_SA_AUTO_ASSIGN_ON_CREATE d) ZCA_SA_AUTO_ASSIGN_ON_UPDATE e) Territories must be manually assigned to Accounts.

c) ZCA_SA_AUTO_ASSIGN_ON_CREATE d) ZCA_SA_AUTO_ASSIGN_ON_UPDATE

Your customer is using territory management extensively and would like to add a new member into an active territory. Which statement is true?(Choose the best answer.) Response: a) The current list of members should be compared by Identity Manager. b) The territory admin must create a new proposal. c) The membership does not take effect until the next full ETL process is run. d) The new user dimension values must match the territory dimension values.

d) The new user dimension values must match the territory dimension values.

For an existing lead to be used in a sales campaign, what must it contain?(Choose the best answer.) Response: a) an Account b) a Product c) an Opportunity d) a Contact

d) a Contact


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