SCOM midterm

Guzman and Sam are peers, and they're having a meeting about the best way to address a project. Sam keeps checking their phone, even while Guzman is speaking, and it's getting on Guzman's nerves.

Ask, "Is everything OK, Sam? Is this still a good time to meet?"

Why do you need to ensure your informative purpose statement avoids words like should or shouldn't, or right and wrong?

Avoiding Persuasion

Joshua, a member of your dorm council, has been a very disruptive group member- speaking out of turn, dominating discussions, making inappropriate remarks, and quarreling with other council members. What steps should be taken to deal effectively with Joshua?

Confront Joshua about his disruptive behavior after the council meeting

transmission model of communication

Describes communication as a linear, one-way process in which a sender intentionally transmits a message to a receiver.

Which informative speaking method answers questions like what it looked, smelled, and sounded like?

Description

Writing a speech is like writing an essay that you read aloud.

False

Fahad and Debbie are working together on a big presentation. They meet the day before to practice, but Debbie still hasn't finished all of her slides as promised. Fahad is anxious about looking unprepared in front of everyone, and frustrated with Debbie. What should Fahad do?

Say to Debbie, "Honestly, this makes me nervous, and a little frustrated—I thought we agreed on a deadline. I really want us to shine tomorrow. How can we move forward from here?"

Majority rule has which of the following disadvantages?

a dominance power dynamic can emerge

channel

a sensory root on which a message travels to the receiver for decoding

Anxiety about giving a speech is one aspect of how _________ determines your communicative competence.

ability

Which function of nonverbal communication enhances the seriousness and power of verbal messages?

accentuation

noise

anything that interferes with a message being sent between participants

Identify the correct order for Monroe's Motivated Sequence

attention, need, satisfaction, visualization, action

Volume, verbal pauses, and rate of delivery are all types of

paralanguage

While watching an online video lecture, the video suddenly cuts abruptly; suddenly, the professor is wearing different clothes and talking about different material than what she was discussing the moment before. This situation can produce which kind of noise?

psychological noise, as you wonder what was cut

You wave your hand forward while telling a driver in a car in front of you (facing you) to "Go Back!" In the United States, this is an example of nonverbal

repetition of a verbal message

public communication

sender focused form of communication in which one person is typically responsible for conveying information to an audience.

"My third reason is..." is an example of

signpost

decoding

the process of turning communication into thoughts

encoding

the process of turning thoughts into communication.

in communication models the participants are

the senders and or receivers of messages in a communication error

Goals work best for building teams when

they are clearly stated

communication models

transmission model and interaction model

mass communication

transmitted to many people through print or electronic media.

Groupthink is a process where group members stress cohesiveness and agreement instead of skepticism and optimal decision making

true

The appropriateness of a speech topic is largely audience-centered

true

Using topics that overlap your interests is a great way to come up with speech topics

true

note taking is a form of active listening

true

A memorable conclusion to a speech should

use attention strategies much as they are used in the introduction to a speech

The difference in meaning between "How was your weekend?" and "How was your weekend?" is an example of how nonverbals like ____________ can change meaning.

vocal variety

The tendency for people to not want to "rock the boat" in a group, and so they go along with whatever the group says, is called

groupthink

Sources of statistics are credible when they

have no vested interest in the outcome or point of view

Forms of Communication

intrapersonal, interpersonal, group, public, and mass.

the message

is the verbal or nonverbal content being conveyed from sender to reader

Which of the following is the primary problem with flipping a coin to make a decision?

it demonstrates that you don't care about the result

Pete plays the harmonizer-tension reliever role during group discussion on an issue that provokes strong disagreement among members. As a harmonizer-tension reliever, Pete

maintains peace, uses gentle humor

The standard setter, the compromiser, and the gatekeeper are all examples of which type of role?

maintenance roles

A speaker's purpose statement is: "Today I want to talk to you about kite flying, which is a really fun thing to do if you're bored and don't feel like studying or partying." This is

merely a topic statement, and not a specific purpose statement

A friend comes to you with a problem: he has lied to his girlfriend, and he feels terrible about it. Your response is, "That was a lousy thing to do." This response is an example of

evaluating

In your speech, you cite an interview you conducted with the CEO of a local nonprofit. She discusses the typical person who her nonprofit helps by telling the story of one of their residents, a single mother and her young daughter. This is an example of which type of supporting material?

example

"According to Dr. William Glasser..." is a complete citation of a credible source

false

A person's communication is either competent or incompetent

false

When you are trying to explain why an event occurred, typically you would use which of the following organizational patterns?

casual pattern

Which of the following is not one of the three Cs of motivation likely to gain a response from a nonparticipant?

cheerleading

group communication

communication among three or more people interacting to achieve a shared goal.

The fear or anxiety experience by a person due to actual or imagined communication with another person or persons is

communication apprehension

interpersonal communication

communication between people that whose lives mutually influence one another.

The belief that fighting means that a relationship is broken and beyond repair is an example of which communication myth?

communication fixes everything

Joel and Adam were on a text chain complaining about their group member Patricia. Only after Joel sent a message asking if there was a way to kick her out of the group did they realize that Patricia was also in that text chain. This is an example of what characteristic of communication?

communication is irreversible

intrapersonal communication

communication with oneself using internal vocalization or reflective thinking.

A speech about the Civil RIghts Trail is an example of which type of informative speech?

concept

Aaron's boss asks if he has been stealing office supplies. His palms get sweaty when he responds that he has not. This displays which function of nonverbal communication?

contradiction

Tom tells Sarah about a great new movie soon to hit theaters. Sarah responds by telling Tom that she doesn't think he has great taste in movies, so she doesn't trust his opinion. Sarah's comment represents

cynicism

Anthony Crispino's announcement that Lebron James turned down the Cleveland Show to be on Miami Vice is an example of which bad listening habit?

distorted listening