Servant Leadership

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Greenleaf best test for servant leadership:

"Do the served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?"

2 Main Outcomes of Servant Leadership

1.- Follower Empowerment, Increased Performance and Growth 2.- Improved Organizational Performance

Culture of Servant Leadership

A culture of servant leadership is marked by the empowerment of all people. Servant leader led organizations or groups inspire all members to grow and achieve. Servant leaders are not threatened by the growth or achievement of others because they understand the benefits and potential to achieve is improved when everyone is improving their capacity.

How is a servant leader different?

A servant-leader focuses primarily on the growth and well-being of people and the communities to which they belong. While traditional leadership generally involves the accumulation and exercise of power by one at the "top of the pyramid," servant leadership is different. The servant-leader shares power, puts the needs of others first, and helps people develop and perform as highly as possible.

Servant Leader Behaviors

Conceptualizing Emotional Healing Putting Followers First Helping Followers Grow and Succeed Behaving Ethically Empowering Creating Value for the Community

10 characteristics of servant leadership

1) listening 2) empathy 3) healing 4) awareness 5) persuasion 6) conceptualization 7) foresight 8)stewardship 9)commitment to the growth of people 10) building community

Management is establishing order vs.

Leadership is constructive change vs.

Foundations of Servant Leadership

Leadership philosophy first proposed by Robert Greenleaf in his 1970 essay, "The Servant as Leader." He asserts that servant leaders have a natural inclination to serve first, and such a conscious choice makes them aspire to lead. This is in sharp contrast to the traditional top-down leaders who aspire to lead in an effort to acquire power, status or material possessions.

Theory X

Only work when threatened

Theory Y

Potential was not fully utilized

What is Servant Leadership?

Servant leadership is a philosophy and set of practices that enriches the lives of individuals, builds better organizations and ultimately creates a more just and caring world.

Follower receptivity

ask "Do all employees show a desire for servant leadership?" only effective if followers want it

Strengths of Servant Leadership

•Altruism the main component of the leadership process •Provides a counterintuitive and provocative approach to the use of influence where leaders give up control •Research shows that there are conditions under which servant leadership is not a preferred kind of leadership •Recent research has resulted in a more sound measure of servant leadership that identifies seven distinct dimensions of the process

Weaknesses/Challenges of Servant Leadership

•Can still be difficult to quantify and track data •Non-traditional or non-dominant leadership roles may cause some members to vie for power or disrespect the role of leader because leader is not seen as authoritative enough •If a group is not established with a servant leadership philosophy from the start, cultural and structural changes can be challenging to implement


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