Sigma Six Quiz 1

The prime objective associated with lean is:

Eliminating waste

Which of the following is not one of Harry's original six sigma methodology phases?

Define

Which of the following places should be considered when selecting improvement team members?

I. Where the sources of causes of the problem may be found II. Among those with special knowledge, information of skills. III. In areas that can be helpful in developing remedies

One of Dr. Deming's 14 points states "Cease dependence upon inspection as a way to achieve quality" What is the meaning of this statement?

If a product is designed well enough, there is no need for inspection. We only inspect for things that can fail. Not for things that cannot fail. Inspecting quality into a product is ineffective and costly.

Why has six sigma been embraced and sustained by so many organizations?

Improved process capability

Defect levels, as reported by Motorola in their six sigma program, are higher than one might expect from use of a standard normal table or traditional capability calculations. Why is this true?

The central limit theorem tells us that all processes will follow a normal behavior for a high enough data set. The normal curve is symmetrical, therefore a two tail scenario is the only applicable. Six Sigma efforts will not increase process variation. The 1.5 sigma shift is the only plausible explanation.

Using the DMAIC approach to six sigma improvement, at what step would the root cause of the determined and validated?

Analyze

Which of the following would be considered a strategic quality goal?

Commitment to the customer

At the end of a lean six sigma project, who should be the primary beneficiary of the project results?

Customer