Smart book Exploring Business Ch B
___ computing is a form of virtualization in which a firm's data and applications are stored at offsite data centers and accessed over the Internet.
cloud
The form of virtualization in which a company's data and applications are stored at off site data centers and accessed over the internet is:
cloud computing
Broadband technology allows users to have a(n) ___ connection to the internet with ___ data speeds.
continuous, fast
In the office, your e-mail:
is not private, unless you have special software
Timeliness of information is important because:
it can provide rapid feedback on product problems it allows for prompt resolution of customer problems
The importance of business ___, is not new, but the need to manage it like any other asset is.
knowledge
Smartphones allow people to access the web from any location to locate stores or restaurants using ___-___ technologies.
location based
A virus is a:
program inserted into other programming that can create unexpected or undesirable results
An organization-wide network that is closed to public access and uses Internet-type technology is called a(n):
intranet
Computer stability issues come from which of the following?
Human error through lack of training Hardware error Software error
web ___ is a combination of technologies that add intelligence and change how people interact with the web.
3.0
In 2016 the U.S. government agreed to give away its remaining ownership in ___
ICANN
Which of the following statements about Internet2 are true?
It is currently for research purposes only. Users who want to pay more will receive higher speed.
An example of location-based services that use GPS and networks to tie messages to the location of the consumer would be:
McDonald's sending you a message at lunchtime with the directions to its nearest restaurant
Examples of companies using social media information to change their processes include:
McDonald's using customer feedback to change when their breakfast menu is available
Which of the following is true about the importance of information?
Sharing information is often seen as the best way to manage a business. The use and management of information have been assisted by computers. The collection of data is only part of information; the ability to draw usable conclusions is also very important.
Which of the following are definitions of net neutrality?
Treating all of the same type of content the same Treating all traffic on the Internet the same Forbidding ISPs from blocking specific sites or services
Examples of how information technology has improved companies include:
UPS knowing the exact location of its trucks a hospital monitoring vital signs of patients in real time McDonald's knowing sales for restaurants in real time
A programming code inserted into other programming that causes unexpected or undesirable results is called:
a virus
The technology that allows users to have a continuous connection to the Internet with high data speeds is called:
broadband
Information gathered from transactions and interfaces with customers is ___ ___information.
business process
A computer technique for looking for hidden patterns and relationships among data is called:
data mining
Because of the many technological innovations, middle management positions have ______ in most corporations.
decreased
Businesses use social media to
develop new strategies for reaching consumers understand the latest consumer trends
the use of ___ creates concerns about privacy since it can be viewed by your company and others.
computer system ___ can disrupt shipments and can have a significant impact on a business.
failures
By being able to analyze enormous amounts of data, artificial intelligence can help businesses
find out more about their customers to include in tailored marketing campaigns
the ___ Internet includes virtual reality, augmented reality, and 3D environments.
immersive
Virtual worlds, gaming technology, and augmented reality are all part of the ___ ___
immersive internet
A term from the 1980s that shows that business technology is now out of the back room and in the center of the business is:
information systems
Technology that uses the Internet to control home automation networks including your garage door, lights, and heating system from your cell phone is the ___ of ___
internet of things
The use of mobile devices to control the heating system in your home, the garage door, and lights is:
internet of things
A(n) ___ is an organization-wide network that is closed to public access and uses Internet-type technology.
intranet
The importance of information is not new, but the need to ______ it is a new development.
manage and share
Your work e-mail:
may be looked at by your employer at will
Computers often eliminate ___-___ functions and flatten organizational structures.
middle-management
data ___ is a computer technique for looking for hidden patterns and relationships among data.
mining
the loss of ___ ___ could mean that customers will have to pay more for access to certain websites or higher speeds Internet.
net neutrality
IT allows businesses and consumers to purchase materials and supplies ___ without leaving home or their own offices, saving travel time and money.
online
Web 2.0 is referred to as the social web, and Web 3.0 is described as the ____ web.
personal
Internet2 is a(n) ___ very high speed, research-only network.
private
Artificial intelligence programs can ___ through and ___ tons of data.
sort, analyze
The term information systems from the 1980s refers to business ___ being at the center of business.
technology
___ is when business data reach managers when the information is needed and still relevant.
timeline
True or false: Business process information is gathered from daily operations for analysis to help improve how the business is working.
true
True or false: The U.S. created the Internet Corporation for Assigned Names and Numbers (ICANN) in 1998 that represented various stakeholders of the web.
true
Web 2.0 allows people to build their own connections and share information on their own. A good example is:
___ refers to the tools that allow people to build social and business connections.
web 2.0
