SPC1017 (Chpt. 1 )

The statement, "I may be wrong about this but...," best illustrates the element of communication known as

feedforward

Bobby: "I got a new bat!" Jan: "That's great. I can't wait to see you swing it at the game next Saturday." Bobby: "Not that kind of bat! His name is Del and he's my new pet." This exchange between Bobby and Jan best illustrates which principle of communication?

Communication is ambiguous.

Dong-Sun and Chris had a very serious argument during which Dong-Sun said some very hurtful things to Chris. After the argument, he tried to apologize to for what was said during the argument. Dong-Sun's later behavior best reflects which principle of communication?

Communication is irreversible and unrepeatable.

Communication is a reversible and erasable process.

False

People are either ethnocentric or not ethnocentric.

False

Some communication has no effect on those involved in the process.

False

With advances in technology, few differences exist between face-to-face and computer-mediated communication.

False

All messages involve content and relationship dimensions.

True

Choice points are moments when you have to make choices regarding your communication.

True

Competence refers to your knowledge and understanding of how communication works and your ability to use communication effectively

True

Daydreaming is an example of psychological noise.

True

Sunglasses may be regarded as communication noise.

True

The punctuation of communication is the segmenting of the continuous stream of communication into smaller pieces.

True

During a video-conference job interview for an entry-level position with a large fast-food chain, Melkamzer answers a series of questions posed by Annie, a regional manager. What type of communication did they both engage in?

computer-mediated communication

When someone sends a message in response to your initial message, such as laughing at your joke, they are sending

feedback

The news of Tom's promotion started spreading around the company well before the official announcement was made. The news of Tom's promotion is an example of __________ communication.

grapevine

Individualistic cultures put more emphasis on self-reliance,

independence, and individual achievement

"Do you understand what I've just asked you to do?" is an example of a(n)

metamessage

Before launching into her presentation to the board of directors, Sandra circulates through the room making small talk about the weather, the results of last night's ball game, etc. Sandra is engaging in

phatic communication

The tendency to divide the various communication transactions into sequences of stimuli and responses is referred to as

punctuation