SPM Chapter 3

The majority of organizations develop their own internal information technology project management methodologies.

False

Planning the project includes work required to introduce any new hardware, software, and procedures into normal operations.

True

The WBS provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance.

True

The executing process group generally requires the most resources.

True

The project communications management knowledge area maps to the ____ process group through the activity of information distribution. a. initiating c. executing b. planning d. monitoring and controlling

executing

The project procurement management knowledge area maps to the ____ process group through the activities conducting procurements. a. initiating c. executing b. planning d. monitoring and controlling

executing

Examples of ____ include acquiring and developing the project team, performing quality assurance, distributing information, managing stakeholder expectations, and conducting procurements. a. monitoring and controlling processes c. planning processes b. executing processes d. initiating processes

executing processes

The main purpose of project plans is to ____________________ project execution.

guide

During ____ processes for a new project, the organization recognizes that a new project exists, and completes a project charter as part of this recognition. a. initiating c. opening b. planning d. controlling

initiating

The project integration management knowledge area maps to the ____ process group through the activities of developing project charters. a. initiating c. executing b. planning d. monitoring and controlling

initiating

Developing a(n) ____________________ to share its project management knowledge could help a company reduce internal costs by working more effectively.

intranet

A ____ is a meeting held at the beginning of a project so that stakeholders can meet each other, review the goals of the project, and discuss future plans. a. kick-off party c. kick-off meeting b. launch meeting d. project launch meeting

kick-off meeting

A common ____ is reporting performance, where project stakeholders can identify any necessary changes that may be required to keep the project on track. a. executing process c. monitoring and controlling process b. closing process d. planning process

monitoring and controlling process

The project cost management knowledge area maps to the ____ process group through the activities of estimating cases and budget determination. a. initiating c. executing b. planning d. monitoring and controlling

planning

A ____ is an approach to help increase the support of stakeholders throughout the project. a. stakeholder management plan c. stakeholder management strategy b. stakeholder strategy d. stakeholder management list

stakeholder management strategy

A(n) ___________________ includes basic information such as stakeholder names, level of interest in the project, level of influence on the project, and potential management strategies for gaining support or reducing obstacles from that particular stakeholder.

stakeholder management strategy

A ____ is a document that includes details related to the identified project stakeholders. a. stakeholder register c. stakeholder directory b. stakeholder list d. stakeholder contact list

stakeholder register

____ is a planning process falling under the Project Scope Management knowledge area. a. Schedule development c. Create WBS b. Develop project management plan d. Quality planning

Create WBS

Each of the five project management ____________________ is characterized by the completion of certain tasks.

process groups

In the long-term view, it is better to have a huge success on an unimportant project than to have a moderate success on an important project.

False

Information systems must support the firm's business goals, such as developing its own intranet site applications.

False

Initiating and closing tasks are usually the longest and require the most amount of resources and time.

False

Initiating processes are not required to end a project.

False

It is good practice to lay the groundwork for a project after it officially starts.

False

Key outcomes of the executing process group are formal acceptance of the work and creation of closing documents.

False

Project initiation involves taking the actions necessary to ensure that activities in the project plan are completed.

False

Research suggests that companies working to implement best practices should spend less than 10 percent of project time in initiating and planning.

False

Some project managers do not even write down stakeholder information because they do not consider stakeholder management as a crucial part of their jobs.

False

The kick-off meeting is always held before the business case and project charter are completed.

False

The products of the project are produced during project implementation, and it usually takes the least amount of resources to accomplish this process.

False

You cannot tailor RUP to include the PMBOK process groups.

False

____ include defining and authorizing a project or project phase. a. Initiating processes c. Executing processes b. Planning processes d. Monitoring and controlling processes

Initiating processes

____ is a monitoring and controlling process. a. Develop project team c. Risk response planning b. Request seller responses d. Integrated change control

Integrated change control

____________________ and controlling is the process of measuring progress toward project objectives, monitoring deviation from the plan, and taking corrective action to match progress with the plan.

Monitoring

____ is crucial in information technology projects because once a project team implements a new system, it takes a considerable amount of effort to change the system. a. Initiating c. Executing b. Planning d. Closing

Planning

____________________ is often the most difficult and unappreciated process in project management.

Planning

____ include devising and maintaining a workable scheme to ensure that the project addresses the organization's needs. a. Initiating processes c. Executing processes b. Planning processes d. Monitoring and controlling processes

Planning processes

____________________ progress from initiation activities to planning activities, executing activities, monitoring and controlling activities, and closing activities.

Project management process groups

____ is an iterative software development process that focuses on team productivity and delivers software best practices to all team members. a. RAP c. RUP b. RIP d. ROP

RUP

____________________ are people involved in or affected by project activities and include the project sponsor, project team, support staff, customers, users, suppliers, and even opponents to the project.

Stakeholders

____ should serve as the foundation for deciding which projects to pursue. a. Strategic planning c. Successful past projects b. Project managers d. Employee abilities

Strategic planning

The level of activity and length of each process group varies for every project.

T-80

A stakeholder management strategy is an approach to help increase the support of stakeholders throughout the project.

True

An organization may initiate information technology projects for several reasons, but the most important reason is to support business objectives.

True

An organization should put considerable thought into project selection to ensure that it initiates the right kinds of projects for the right reasons.

True

DMAIC is used to improve an existing business process.

True

Even though many information technology projects are canceled before completion, it is still important to formally close any project and reflect on what can be learned to improve future projects.

True

Human resource issues often occur during project execution, especially conflicts.

True

In addition to progress reports, an important tool for monitoring and controlling a project is using project management software.

True

Information technology is usually a support function in an organization.

True

Initiating processes take place during each phase of a project.

True

Monitoring and controlling processes overlap all of the other project management process groups.

True

The process of acquiring a project team falls under the Project Human Resource Management knowledge area.

True

The ____ provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance. a. WSB c. WBS b. project team analysis d. project tool

WBS

Projects involve ____ project management process groups. a. three c. eight b. five d. ten

five

The ____ is often held after the business case and project charter are completed, but it could be held sooner, as needed. a. kick-off project c. launch meeting b. kick-off meeting d. launch project

kick-off meeting

A(n) ____________________ describes how things should be done.

methodology

The project procurement management knowledge area maps to the ____ process group through the activity of administering procurements. a. initiating c. executing b. planning d. monitoring and controlling

monitoring and controlling

The project scope management knowledge area maps to the ____ process group through the activities of scope verification and scope control. a. initiating c. executing b. planning d. monitoring and controlling

monitoring and controlling

The project time management knowledge area maps to the ____ process group through the activity of schedule control. a. initiating c. executing b. planning d. monitoring and controlling

monitoring and controlling

Many of the project management processes occur as part of the ____________________ process group.

planning

The process of information distribution falls under the ____________________ knowledge area.

project communications - project communications management

The ____________________ plan coordinates and encompasses information from all other plans.

project management

Ideally, the ____________________ would be involved in initiating a project, but often the project manager is selected after many initiation decisions have already been made.

project manager

Quality metrics are an output of project ____. a. cost management c. integration management b. scope management d. quality management

quality management

It is good practice to focus on the ____ of meetings. a. flow c. agenda b. planning d. results

results

A(n) ____________________ is the output of risk identification planning.

risk register

Decisions and actions taken in one knowledge area at a certain time rarely affect other knowledge areas.

False

____ is a planning process falling under the Project Integration Management knowledge area. a. Schedule development c. Create WBS b. Develop project management plan d. Quality planning

Develop project management plan

____ the project involves taking the actions necessary to ensure that activities in the project plan are completed. a. Executing c. Starting b. Initiating d. Coordinating

Executing

____________________ the project includes work required to introduce any new hardware, software, and procedures into normal operations.

Executing

A milestone list is an output list associated with the Project Scope Management knowledge area.

False

The ____________________ is a very important tool in project management because it provides the basis for deciding how to do the work.

WBS - work breakdown structure - work breakdown structure (WBS)

The ideal outcome of the monitoring and ____________________ process group is to complete a project successfully by delivering the agreed-upon project scope within time, cost, and quality constraints.

controlling

An organization may initiate information technology projects for several reasons, but the most important reason is to support ____. a. financial security c. technological advances b. business objectives d. shareholders

business objectives

The ____ process involves gaining stakeholder and customer acceptance of the final products and services and bringing the project, or project phase, to an orderly end. a. ending c. developing b. closing d. completing

closing COMPLETION

Administrative activities are often involved in ____, such as archiving project files, closing out contracts, documenting lessons learned, and receiving formal acceptance of the delivered work as part of the phase or project. a. monitoring and controlling processes c. initiating processes b. executing processes d. closing processes

closing processes

A(n) ____________________ is a series of actions directed toward a particular result.

process