STCO 550: Chapter 14

According to research, two success factors for international management positions are:

b. sensitivity to cultural differences and being culturally adventurous.

In contrast to his or her southern counterpart, the stereotypical northern U.S. manager is likely to be:

brusque and impatient for results

The typical behavior of French managers in major French corporations illustrates how:

cultural values influence leadership style

Owen Corp., a company operating in the retail industry, has an implicit policy of recruiting candidates from the majority community. Its rival firm, which encourages job applications from diverse backgrounds, has been registering a higher profit consistently. In the context of the implicit recruitment policy at Owen Corp., which of the following is more likely to contribute to such a pattern in profitability?

d. It could have shrunk its supply of potential candidates.

A study found that when executives on overseas assignments had low emotional intelligence, they often:

failed in their assignments

Workers from a society that emphasizes in-group collectivism are likely to ask, "What's in it for me?" before accepting a leader's attempts at motivation.

false

Which of the following is not one of the three components of cultural intelligence?

financial cq

A term developed to replace diversity (with respect to organizations) is:

inclusion

Todd, an American strategy specialist, visits his company's Italian affiliate. He is introduced to Annette, a native Italian and the human resources director of the Italian affiliate. Todd should probably:

lightly kiss Annette on both cheeks.

Alexander, a PR professional at a multinational company, is on an official trip to a foreign country to establish business relations with the companies there. The host nation is known to highly value conservative traditions and customs. Alexander understands that the inhabitants of the host nation prefer others not to enter their personal space, and hence he maintains a considerable personal distance from the representatives of the host nation during the business meetings. Alexander later realizes that he has placed himself in an isolated position in an effort to value the host nation's tradition. In the context of cultural intelligence, Alexander is likely to have a high level of which of the following components?

motivational cq

An advantage of managing for diversity is that it reduces turnover among minority group members.

true

Generational differences, such as those between the young and old, represent another cultural difference managers must take into account in leading groups.

true

Many people are concerned that diversity training tends to reinforce stereotypes about groups.

true

The stereotype of the leadership style of the manager in the southern U.S. is that he or she is laid back and interested in relationship building.

true

Hospital administrator Amanda has an urgent time orientation. She is likely to:

value time as a scarce resource