Talent Management Final

Define Cost Leadership strategy

strive to be lowest cost producer

A grouping of jobs that call for similar worker characteristics or contain parallel work tasks is known as what?

Job Families

Define Task Inventory Technique

job analysis method where a list of job-relevant tasks are generated that represent the jobs major functions

Define differentiation

to acknowledge and respect the diversity of local cultures and a firm's employees' expectations in those cultures.

Define recruiting yield Analysis

tracks the recruiting sources that produced each applicant and evaluates each recruiting source on the basis of relevant criteria

Staffing Process Goals (during hire)

-attract qualified diverse apps -comply with law and firm policies -meet hiring timeline goals -staffing efficiently (quality vs quantity)

Staffing Outcome Goals (post hire)

-hiring successful empl -hiring promotable empl -reduce turnover of high performers -meet stakeholder needs -maximize $ return of firms staffing investment -enhance diversity -enhance firm flexibility -enhance strategy execution

3 Parts of Traditional Staffing

-less tied to strategy -lack continuous improvement -reactive

7 parts of Strategic staffing

-longterm planning -align with firm strategy and HR -align with labor markets -targeted recruiting -candidate assessment -evaluation of staffing outcomes

What are 5 Job Analysis Techniques?

1) Critical Incidents 2)Job Elements Method 3)Interview Method 4) Task Inventory 5)Structured Questionnaire Method

5 Internal Recruiting Sources

1) Succession management 2) Talent inventories 3) Employee development 4) Internal job posting systems 5) Employee referrals

4 types of business strategy

1) cost leadership 2) differentiation 3) Specialization 4) Growth

Organizational Talent Philosophy questions

1) do we want long or short term careers 2) are diverse ideas valued? 3) are employees assets or investors 4) what are ethical principals for employees

What are three reasons why an organization would prefer to hire externally?

1) lack qualified applicants 2)increase diversity 3) increasing new ideas and perspectives

HR Functions

1) training 2) compensation 3) performance management 4) career development

Name 5 Types of External Recruiting Sources

1)Employee referrals 2)In-house recruiters 3)Written advertisements 4)Job and trade fairs 5)Observation 6)Résumé databases 7)Career sites 8)Online job boards 9)Search firms 10)Professional associations 11)State employment agencies 12)Military transition services 13)Acquisitions and mergers 14)Raiding competitors 15)Internet data mining 16)Networking 17)Schools 18)Previous employees 19)Non-U.S. citizens 20)Walk-ins 21)Creative sourcing 22)Outsourcing

3 steps to a sourcing plan

1. Profile desirable employees 2. Analyze the effectiveness of recruiting sources 3. Utilize different recruiting sources based on the firm's staffing goals and employee profiles

7 Components of Strategic Staffing

1. workforce planning 2. sourcing talent 3. recruiting talent 4. selecting talent 5. acquiring talent 6. deploying talent 7. retaining talent

Employees, who are willing to take controlled risks and assume multiple roles may be a good fit for which type of organization implementing what strategy?

Growth Strategy

The Combined Approach

a combination of centralized and decentralized staffing

Define Talent Inventories

a company-maintained list outlining which employees have certain skills, competencies, and other relevant job characteristics​

Critical Incidents Technique

a job analysis method that identifies extremely effective and ineffective behaviors by documenting critical incidents that have occurred on the job

centralized staffing

a situation in which all of an organization's staffing activities are channeled through one unit

Define leadership development program

a specific type of employee development that develops the leadership skills of employees seen as having leadership potential

Online job fairs are best for recruiting ________.

active job seekers

Define recruiting

all decisions that affect the number or types of individuals applying and accepting offers

Define Acquiring

assembling job offers that appeal to chosen candidates and persuading offer recipients to accept

Define Selecting

assessing candidates and deciding who to hire

Define Development

assigning talent to appropriate job and role in org

Define Talent Management

attracting, developing, retaining and utilizing people with the required skills to meet current and future needs

Define Interactional fairness

belief that interpersonal treatment and information provided during hiring was fair

Define procedural fairness

belief that policies associated to hiring/promotion decision was fair

How does the RBV create value?

by lowering cost, providing unique services or both

Define essential criteria

characteristics that are critical to the adequate performance of a new hire

Define Resource-based View (RBV)

company resources/competencies/talent produce a competitive advantage by creating value for customer

What governmental database is often used as a resource for generating task statements?

ONET

Types of nontraditional applicants

Workers with disabilities Older workers Formerly incarcerated individuals Veterans

Which source of competitive advantage involves an organization introducing products and services before its competitors?

first to market

Filling lower-level positions from the local labor market and higher-level positions from the regional or national labor market is an example of ________.

geographic targeting

What type of sourcing can help an organization reduce turnover?

geographic targeting

Define recruiting

help firms employ talented employees who contribute to firms strategy

Reactive Staffing

hiring in response to situations or issues

Job-Oriented Staffing

hiring to fill a specific job opening

Define Competitive Advantage

how companies differentiate from competitors allowing for better performance and success

Sources of Competitive Advantage

innovation, cost, service, quality, branding, distribution, speed, convenience, first to market

Proactive Staffing

is done before situations or issues arise

What industry is the Job Elements Technique used?

it is primarily with industrial occupations and lesser-skilled jobs.

Define Job Elements technique

job analysis method focuses on identifying the characteristics of workers who are able to do the job at a satisfactory level.

Define critical incidents technique

job analysis method that identifies extremely effective and ineffective behaviors by documenting critical incidents that have occurred on the job.

Define Structured Questionnaire Technique

job analysis method that involves using a list of preplanned questions designed to analyze a job.

Define desirable criteria

job candidate criteria that may enhance the new hire's job success, but that are not essential to adequate job performance

What are the two main outputs of a job analysis ?

job description and person specification

What phase of strategic staffing affects the quality and depth of a company's future leadership talent?

sourcing

Define global sourcing

sourcing employees on a global basis

Define geogrAphic targeting

sourcing recruits based on where they live

Define External Recruiting sources

target people outside the firm

Define structured job analysis interview

technique in which subject matter experts provide information about the job verbally in face-to-face interviews

Define unstructured job analysis interview

technique involving an informal conversation with a job expert with no prepared questions

What is the main goal of recruitment?

that applicants feel positively about the film during recruiting

Define integration

the coordination of a single global staffing strategy that gives the organization adequate control over its local operations

Define raiding

the practice of hiring top talent away from competitors

Define Job analysis

the process of identifying and describing the important aspects of a job and the characteristics a worker needs to do it well

define Employee developtment

the training of employees to extend their capabilities and prepare them to assume other jobs and roles in the firm

How is specialization strategy achieved

through customer intimacy

How is competitive advantage achieved?

through employees

How is Cost Leadership achieved

through operational excellence

How is differentiation achieved

through product innovation

What metrics can be tracked by sourcing

turnover rate Job performance job satisfaction organisation commitment promotion rates demographics compensation

Define ObservAtion

watching people working in similar jobs for other companies to evaluate their potential fit with your organization

Define employee profiling

when firms ask successful current employees where people like them can be recruited

What is google's equation billboard an example of?

creative sourcing

What sourcing often lies at the core of an organization's staffing system?

Internal

What is a formal group, or cluster, of tasks?

Jobs

Define Strategic Staffing

Process of staffing an organization in future-oriented, goal-directed ways that support the business' strategy

During which of the 7 components of strategic staffing would a person take a cognitive ability test

Selecting

High Vs Low performance retention

Turnover of low performers is positive, the turnover of high performers is negative

When different business units of an organization each house their own staffing functions, this is known as what?

decentralized strategy

Customer intimacy

delivering unique and customizable product or services to meet customers' needs and increase customer loyalty

Define Differentiation strategy

developing product/service that has unique characteristics

what are the 3 types of fairness?

distributive procedural interactional

An organization that is currently composed of primarily white males may discriminate against minorities and women if it uses which recruiting source?

employee referrals

Besides managers who else can recruit for a firm?

employees, and hiring managers

Under ADA what are the fundamental duties or tasks of a position?

essential function

Define growth strategy

expanding organically or via acquisitions

Define Internal Recruiting Sources

locate people who currently work for the company who would be good recruits for other positions

Define Sourcing

locating qualified individuals and labor markets from which to recruit

Define succession mAnAgement

ongoing process of recruiting, evaluating, developing, and preparing employees to assume other positions in the firm

A successful executive, who is happy with her current position, does not look for information about other jobs, but might be tempted by a great opportunity is a(n) ________.

passive job seekers

Define Passive Job Seekers

people who are currently employed and are not seeking another job but could be tempted

Define Semi-Passive job seekers

people who are interested in a new position but only occasionally looking

Define active job seekers

people who need a job and seriously looking for one

Define Distributive fairness

perceived fairness of hiring or promotion outcome

Define workforce planning

predicting employment needs and availability of current employees and external hires to meet those needs

Which of the following means of sourcing talent is sometimes considered unethical?

raiding

Waiting until employees have left the organization before beginning to fill open jobs is known as which type of staffing approach?

reactive strategy

Talent-Oriented Staffing

recruiting and even hiring without a specific job opening

Define Retaining

retention of all workers

Misconceptions about retaining

retention of all workers not positive

Locating qualified individuals and labor markets from which to recruit is ________.

sourcing