Talent Management Final
Define Cost Leadership strategy
strive to be lowest cost producer
A grouping of jobs that call for similar worker characteristics or contain parallel work tasks is known as what?
Job Families
Define Task Inventory Technique
job analysis method where a list of job-relevant tasks are generated that represent the jobs major functions
Define differentiation
to acknowledge and respect the diversity of local cultures and a firm's employees' expectations in those cultures.
Define recruiting yield Analysis
tracks the recruiting sources that produced each applicant and evaluates each recruiting source on the basis of relevant criteria
Staffing Process Goals (during hire)
-attract qualified diverse apps -comply with law and firm policies -meet hiring timeline goals -staffing efficiently (quality vs quantity)
Staffing Outcome Goals (post hire)
-hiring successful empl -hiring promotable empl -reduce turnover of high performers -meet stakeholder needs -maximize $ return of firms staffing investment -enhance diversity -enhance firm flexibility -enhance strategy execution
3 Parts of Traditional Staffing
-less tied to strategy -lack continuous improvement -reactive
7 parts of Strategic staffing
-longterm planning -align with firm strategy and HR -align with labor markets -targeted recruiting -candidate assessment -evaluation of staffing outcomes
What are 5 Job Analysis Techniques?
1) Critical Incidents 2)Job Elements Method 3)Interview Method 4) Task Inventory 5)Structured Questionnaire Method
5 Internal Recruiting Sources
1) Succession management 2) Talent inventories 3) Employee development 4) Internal job posting systems 5) Employee referrals
4 types of business strategy
1) cost leadership 2) differentiation 3) Specialization 4) Growth
Organizational Talent Philosophy questions
1) do we want long or short term careers 2) are diverse ideas valued? 3) are employees assets or investors 4) what are ethical principals for employees
What are three reasons why an organization would prefer to hire externally?
1) lack qualified applicants 2)increase diversity 3) increasing new ideas and perspectives
HR Functions
1) training 2) compensation 3) performance management 4) career development
Name 5 Types of External Recruiting Sources
1)Employee referrals 2)In-house recruiters 3)Written advertisements 4)Job and trade fairs 5)Observation 6)Résumé databases 7)Career sites 8)Online job boards 9)Search firms 10)Professional associations 11)State employment agencies 12)Military transition services 13)Acquisitions and mergers 14)Raiding competitors 15)Internet data mining 16)Networking 17)Schools 18)Previous employees 19)Non-U.S. citizens 20)Walk-ins 21)Creative sourcing 22)Outsourcing
3 steps to a sourcing plan
1. Profile desirable employees 2. Analyze the effectiveness of recruiting sources 3. Utilize different recruiting sources based on the firm's staffing goals and employee profiles
7 Components of Strategic Staffing
1. workforce planning 2. sourcing talent 3. recruiting talent 4. selecting talent 5. acquiring talent 6. deploying talent 7. retaining talent
Employees, who are willing to take controlled risks and assume multiple roles may be a good fit for which type of organization implementing what strategy?
Growth Strategy
The Combined Approach
a combination of centralized and decentralized staffing
Define Talent Inventories
a company-maintained list outlining which employees have certain skills, competencies, and other relevant job characteristics
Critical Incidents Technique
a job analysis method that identifies extremely effective and ineffective behaviors by documenting critical incidents that have occurred on the job
centralized staffing
a situation in which all of an organization's staffing activities are channeled through one unit
Define leadership development program
a specific type of employee development that develops the leadership skills of employees seen as having leadership potential
Online job fairs are best for recruiting ________.
active job seekers
Define recruiting
all decisions that affect the number or types of individuals applying and accepting offers
Define Acquiring
assembling job offers that appeal to chosen candidates and persuading offer recipients to accept
Define Selecting
assessing candidates and deciding who to hire
Define Development
assigning talent to appropriate job and role in org
Define Talent Management
attracting, developing, retaining and utilizing people with the required skills to meet current and future needs
Define Interactional fairness
belief that interpersonal treatment and information provided during hiring was fair
Define procedural fairness
belief that policies associated to hiring/promotion decision was fair
How does the RBV create value?
by lowering cost, providing unique services or both
Define essential criteria
characteristics that are critical to the adequate performance of a new hire
Define Resource-based View (RBV)
company resources/competencies/talent produce a competitive advantage by creating value for customer
What governmental database is often used as a resource for generating task statements?
ONET
Types of nontraditional applicants
Workers with disabilities Older workers Formerly incarcerated individuals Veterans
Which source of competitive advantage involves an organization introducing products and services before its competitors?
first to market
Filling lower-level positions from the local labor market and higher-level positions from the regional or national labor market is an example of ________.
geographic targeting
What type of sourcing can help an organization reduce turnover?
geographic targeting
Define recruiting
help firms employ talented employees who contribute to firms strategy
Reactive Staffing
hiring in response to situations or issues
Job-Oriented Staffing
hiring to fill a specific job opening
Define Competitive Advantage
how companies differentiate from competitors allowing for better performance and success
Sources of Competitive Advantage
innovation, cost, service, quality, branding, distribution, speed, convenience, first to market
Proactive Staffing
is done before situations or issues arise
What industry is the Job Elements Technique used?
it is primarily with industrial occupations and lesser-skilled jobs.
Define Job Elements technique
job analysis method focuses on identifying the characteristics of workers who are able to do the job at a satisfactory level.
Define critical incidents technique
job analysis method that identifies extremely effective and ineffective behaviors by documenting critical incidents that have occurred on the job.
Define Structured Questionnaire Technique
job analysis method that involves using a list of preplanned questions designed to analyze a job.
Define desirable criteria
job candidate criteria that may enhance the new hire's job success, but that are not essential to adequate job performance
What are the two main outputs of a job analysis ?
job description and person specification
What phase of strategic staffing affects the quality and depth of a company's future leadership talent?
sourcing
Define global sourcing
sourcing employees on a global basis
Define geogrAphic targeting
sourcing recruits based on where they live
Define External Recruiting sources
target people outside the firm
Define structured job analysis interview
technique in which subject matter experts provide information about the job verbally in face-to-face interviews
Define unstructured job analysis interview
technique involving an informal conversation with a job expert with no prepared questions
What is the main goal of recruitment?
that applicants feel positively about the film during recruiting
Define integration
the coordination of a single global staffing strategy that gives the organization adequate control over its local operations
Define raiding
the practice of hiring top talent away from competitors
Define Job analysis
the process of identifying and describing the important aspects of a job and the characteristics a worker needs to do it well
define Employee developtment
the training of employees to extend their capabilities and prepare them to assume other jobs and roles in the firm
How is specialization strategy achieved
through customer intimacy
How is competitive advantage achieved?
through employees
How is Cost Leadership achieved
through operational excellence
How is differentiation achieved
through product innovation
What metrics can be tracked by sourcing
turnover rate Job performance job satisfaction organisation commitment promotion rates demographics compensation
Define ObservAtion
watching people working in similar jobs for other companies to evaluate their potential fit with your organization
Define employee profiling
when firms ask successful current employees where people like them can be recruited
What is google's equation billboard an example of?
creative sourcing
What sourcing often lies at the core of an organization's staffing system?
Internal
What is a formal group, or cluster, of tasks?
Jobs
Define Strategic Staffing
Process of staffing an organization in future-oriented, goal-directed ways that support the business' strategy
During which of the 7 components of strategic staffing would a person take a cognitive ability test
Selecting
High Vs Low performance retention
Turnover of low performers is positive, the turnover of high performers is negative
When different business units of an organization each house their own staffing functions, this is known as what?
decentralized strategy
Customer intimacy
delivering unique and customizable product or services to meet customers' needs and increase customer loyalty
Define Differentiation strategy
developing product/service that has unique characteristics
what are the 3 types of fairness?
distributive procedural interactional
An organization that is currently composed of primarily white males may discriminate against minorities and women if it uses which recruiting source?
employee referrals
Besides managers who else can recruit for a firm?
employees, and hiring managers
Under ADA what are the fundamental duties or tasks of a position?
essential function
Define growth strategy
expanding organically or via acquisitions
Define Internal Recruiting Sources
locate people who currently work for the company who would be good recruits for other positions
Define Sourcing
locating qualified individuals and labor markets from which to recruit
Define succession mAnAgement
ongoing process of recruiting, evaluating, developing, and preparing employees to assume other positions in the firm
A successful executive, who is happy with her current position, does not look for information about other jobs, but might be tempted by a great opportunity is a(n) ________.
passive job seekers
Define Passive Job Seekers
people who are currently employed and are not seeking another job but could be tempted
Define Semi-Passive job seekers
people who are interested in a new position but only occasionally looking
Define active job seekers
people who need a job and seriously looking for one
Define Distributive fairness
perceived fairness of hiring or promotion outcome
Define workforce planning
predicting employment needs and availability of current employees and external hires to meet those needs
Which of the following means of sourcing talent is sometimes considered unethical?
raiding
Waiting until employees have left the organization before beginning to fill open jobs is known as which type of staffing approach?
reactive strategy
Talent-Oriented Staffing
recruiting and even hiring without a specific job opening
Define Retaining
retention of all workers
Misconceptions about retaining
retention of all workers not positive
Locating qualified individuals and labor markets from which to recruit is ________.
sourcing