test 4 -10

A new patient education program is being implemented to increase the percentage of patients who fill their prescriptions issued by a clinic that uses ePrescribing. Which of the following is the most appropriate evaluation metric for the new program?

Percentage of prescriptions picked up

Problems in a new process for electronic receipt of lab results occurred because patients with clinically significant results that were flagged out of range were not notified. Where did this problem most likely originate?

The new process itself was flawed

A new ePrescribing process and EHR module is being implemented, which of the following should be considered in the implementation planning?

a cheat sheet showing how to do common tasks

Which of the following is described by an implementation plan?

changes that could impact patients how the new process will be evaluated both b and c only

Problems in a new process for electronic receipt of lab results. On the first day of the new process, the receptionist called the central lab to complain that they did not receive their daily results fax. Where did this problem likely originate?

communication of the new process

Which of the following are process changes that a clinic might undertake when implementing an Electronic Health Record (EHR) for the first time?

correct= All of the statements are correct Transition for paper to electronic charts From manual to electronic prescribing Moving from paper lab test requisition to electronic

Which of the following is described by an implementation plan?

new or changed jobs

A new process for getting patients to exam rooms failed within the first hour because providers no longer knew which rooms their patients were in. Where did this problem likely originate?

process itself was flawed

A practice with an EHR that all staff already use is replacing manual blood pressure cuffs with electronic ones that are interfaced to the EHR, which of the following should be considered in the implementation planning?

training for medical office assistants who take vital signs

An implementation plan should explain what to do if problems arise. true/false

true

How a new process will be evaluated should be described in the implementation plan. true/false

true

an implementation plan can be used as a communication plan true/false

true