Training and Development Quizzes

Typically, ________ are used to assess cognitive outcomes.

"pencil-and-paper" tests

Which of the following is true with regard to SWOT analysis?

A SWOT analysis provides a company the information needed to generate several alternative business strategies and make a strategic choice.

________ refers to training, formal education, job experiences, relationships, and assessments of personality, skills, and abilities that help employees prepare for future jobs or positions.

Development

________ use concrete experience and reflective observation and are good at generating ideas and seeing a situation from multiple perspectives.

Divergers

In which of the following instances is training most likely needed?

Employees lack the knowledge and skill to perform a job, but the other factors are satisfactory.

________ are useful for exploring complex or controversial issues.

Focus groups

Which of the following statements is true?

For training and development to succeed, employees, managers, training professionals, and top managers all have to take ownership.

Which of the following is not a criterion for the Baldrige Award?

Legal compliance

________ refers to individual control over one's thinking.

Metacognition

________ is a way of delivering content to learners in small, very specific bursts. With such learning, individuals are in control of what and when they're learning.

Microlearning

________ are more concerned with how training may affect the attainment of financial goals for the particular units they supervise.

Mid-level managers

Which generational cohort tends to prefer blended learning?

Millennials

Which of the following statements is true of human capital?

Motivation to deliver high-quality products and services is a part of human capital.

________ is an example of tacit knowledge.

Personal knowledge based on experience

________ refers to the ease with which training outcomes can be collected.

Practicality

________ is a learning process that involves identifying learned material in long-term memory and using it to influence performance.

Retrieval

________ is a time period in which participants no longer receive training intervention.

Reversal

________ is a person's judgment about whether he or she can successfully learn new knowledge and skills.

Self-efficacy

________ involves highly trained employees known as Champions, Master Black Belts, Black Belts, and Green Belts.

Six Sigma

________ refers to the company's decisions regarding where to find employees, how to select them, and the desired mix of employee skills and statuses.

Staffing strategy

________ refers to a systematic approach for developing training programs.

The Instructional System Design (ISD) model

Which of the following statements is true of the Instructional System Design (ISD) model?

The model specifies an orderly, step-by-step approach to training design.

Which of the following statements is true of Millennials?

They are believed to have high levels of self-esteem, sometimes the point of narcissism.

Which of the following strategies is not appropriate for supporting the transfer of closed skills?

encouraging on-the-job experimentation

Shaw Industries annually providing more than one million training hours to different constituents-employees, including machinists, marketers, scientists, sales representatives, designers, data scientists, nurses, and administrators-was provided an example of which of the following strategic training initiatives?

expand who is trained

In the context of expectancy theory, ________ relates to trainees' beliefs that they can perform the trained skill.

expectancy

"Not allowing trainees to take an extra break because they were disruptive" is an example of ________, in the context of reinforcement theory.

extinction

The ADDIE model is most closely associated with:

formal training and development

In ________, financial and other resources are not available for development, so companies tend to rely on hiring talent from the external labor market.

fortresses

With opportunity to perform, activity level refers to the ________.

frequency with which trained tasks are performed on the job

A ________ analysis refers to the process of determining whether training is the best or most likely solution for a performance problem or gap.

gap

The goal of ________ analysis is determining what is responsible for the difference between employees' current and expected levels of performance.

gap

Effective knowledge sharing is most likely when employees ________.

have easy access to information in the context of their jobs

Job-based employees are characterized by

high value and low uniqueness.

The strategic training and development process begins with ________.

identifying the business strategy

Training activities are said to be outsourced when they are provided by ________.

individuals outside the company

In the context of expectancy theory, the belief that performing a given action is associated with a particular outcome is called ________.

instrumentality

A(n) ________ strategy focuses on new market and product development, innovation, and joint ventures.

internal growth

Development of an organizational culture that values creative thinking and analysis is characteristic of a company adopting a(n) ________ strategy.

internal growth

Which of the following positions is characterized by high value and low uniqueness?

lab technician

Informal learning ________.

leads to the effective development of tacit knowledge

Business-level outcomes chosen to measure the overall value of training or learning initiatives are referred to as ________.

metrics

A(n) ________ refers to a memory tool to encode difficult-to-remember information in a way that is much easier to remember.

mnemonic

"Not micromanaging trainees working in groups after the group demonstrates it can remain on task" is an example of ________, in the context of reinforcement theory.

negative reinforcement

Behavior and skill-based outcomes are best measured by ________.

observations

In training, the greatest level of support that a manager can provide is to ________.

participate in training as an instructor

In the context of the Myers-Briggs Type Indicator (MBTI), ________ types thrive in flexible learning environments in which they are stimulated by new and exciting ideas. Such individuals like to "go with the flow" and are receptive to new opportunities.

perceiving

Logical verification to increase self-efficacy typically involves ________.

perceiving a relationship between a new task and a task already mastered

Marriott requires that trainees have adequate child care, transportation, and housing arrangements for its welfare-to-work program. These standards resulted from which type of analysis, as discussed in the text?

person analysis

A request for proposal (RFP) is a document mainly used to identify ________.

potential vendors and consultants for training services

The pre-training phase primarily involves ________.

preparing, motivating, and energizing trainees to attend the learning event

Which of the following is not one of the major business strategies discussed in the text?

product differentiation

In the ATD competency model, a ________ plans, obtains, and monitors the effective delivery of learning and performance solutions to support the business.

project manager

According to the ATD competency model, a business partner ________.

uses business industry knowledge to create training that improves performance

Which of the following is an example of human capital?

work-related competence

________ relate to trainees' attitudes toward training content and motivation to transfer.

Affective outcomes

Which generational cohort is characterized as the "Me" generation?

Baby Boomers

________ relate(s) to whether trainees are using training content back on the job.

Behavior and skill-based outcomes

________ relates to the learner's decision regarding what information to attend to, how to remember, and how to solve problems.

Cognitive strategy

Which generational cohort is characterized as valuing skepticism, informality, and practicality?

Generation X

Which of the following statements is true of Solomon four-group evaluation design?

It combines both pre-test/post-test comparison group and post-test-only/control group designs.

Which one of the following is true of task analysis?

It involves determining KSAOs needed to perform specific tasks.

Which of the following is true of tacit knowledge?

It is best acquired through informal learning.

Which of the following statements is true of organizing as a learning strategy?

It requires the learner to find similarities and themes in the training material.

Which of the following statements is true of lesson plans?

They include the sequence of activities that will be conducted and identify administrative details.

Which of the following statements is true of closed skills?

They refer to skills that are to be identically produced by the trainee on the job.

Which of the following statements is most true of comparison groups?

They represent a group of employees who do not attend training.

Which of the following statements is true of near transfer?

Trainees should be encouraged to focus on important differences between training tasks and work tasks.

Which of the following strategies is least appropriate for far transfer?

Using standardized procedures, processes, and checklists

________ refer to teams that are separated by time, geographic distance, culture, or organizational boundaries that rely almost exclusively on technology to interact and complete their projects.

Virtual teams

Which of the following issues is addressed by task analysis?

What is the focus of training?

Intellectual skill as a learning outcome primarily includes the capability to ________.

apply generalizable concepts and rules to solve complex problems

Companies that emphasize innovation and creativity are labeled as ________.

baseball teams

A SWOT analysis is typically conducted in the ________ step of the strategic training and development process.

business strategy formulation and identification

Which of the following steps of the training design process involves person and task analysis?

conducting needs assessment

Which of the following refers to the type of rewards that employees receive for performing well?

consequences

Which of the following is not an example of human capital?

corporate culture

Which of the following is not one of the major reasons organizations outsource training?

desire for greater control

Kitty Merriweather, a product manager working in a manufacturing firm, is highly anxious about change. When the top management of Merriweather's firm made it mandatory for all product managers to undergo training, she told her superior that she would be uncomfortable doing so. She added that she was certain of not being able to cope with the new developments. In this instance, Kitty is demonstrating

resistance to change.

Jane has been a trainer for many years. She believes that trainees today lack any motivation to learn. This attitude is apparent to her trainees. Her trainees then fail to exert personal initiative, as expected. What phenomenon is most likely occurring in this instance?

self-fulling prophecy

Trainee self-efficacy can be increased by ________.

showing the successes of peers in similar jobs

Behavior modeling is a training method that is primarily based on ________.

social learning theory

Which term refers to a group of two or more trainees who agree to meet to discuss their progress using learned capabilities on the job?

support network

Which of the following methods is inexpensive and allows for the collection of data from a large number of individuals?

survey

Curricula differ from courses in that curricula ________.

take less time to complete include broader learning objectives address a more limited number of competencies ** not** consist of narrower learning objectives

In the process of developing a competency model, the job or position to be analyzed is identified after ________.

the business strategy and goals are identified

Which of the following is not a component of organizational analysis?

the company's strategic direction training resources support of managers, peers, and employees for training ***none of the above—each is a key component***

In the needs assessment process, organizational analysis involves identifying ________.

the training resources that are available

The fifth step in the training design process is to develop an evaluation plan that involves identifying ________.

the types of outcomes training is expected to influence

Employees' readiness for training includes identifying whether ________.

the work environment will facilitate learning and not interfere with performance

A company that aims to improve readily observable outcomes by collecting data at periodic intervals before and after training is likely applying a ________ evaluation design.

time series

Appropriate training outcomes need to discriminate, meaning that ________.

trainees' performance on the outcome should actually reflect true differences in performance